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The bed was comfortable and the room well appointed. There was NO HOT WATER. It was tepid. Therefore we were unable to have a bath or a hot shower. After travelling we only want a HOT bath, a COMFORTABLE bed and a QUIET room. We were allocated another room BUT although the water in that room was warmer it was still NOT WARM ENOUGH for us to have a comfortable bath. An engineer was called out to no avail. Water was still cool in the morning!!
The price was absolutely great in compare with the level of hotel. We expected something nice but the reality was better than our expectation. In standart room we had living room and bedroom, bathroom was large and everything was very comfortable. Personal was very helpful. Breakfast was OK, nothing special. No
No noice, big room, big bad, big TV... No hot water (max 40C') No internet if you have no laptop.
nice suburb, shopping mall nearby, cosy comfortable rooms use of kitchenette cost EUR 30+ per day!!!! unbelievable. Parking and use of Wi-fi were expensive, too. Wi-fi not available in room, but in the corridors where there is little air condition.
The staff was very friendly, efficient and helpful.The suite was very nice. The telephone in my room would not call out of the hotel. I reported it but it did not get repaired during my stay.
Location (near Warner Park) Front Office personel.
No place to smoke Non smoking hotel
Surprised of poor breakfast quality (was in restaurant at 8:45!) practically nor more food and only one person to serve (no more clean dishes, only spanish speaking peronnel!!!) really deceived.Geeral confort: very good, big and clean rooms TV: have sone engish or french speaking channels Breakfast: more staff to help the only waiter and some english speaking one
We were travelling with our two dogs & found your hotel to be ideal. Your staff were extremely pleasant & helpful.We would certainly recommend it to our friends & would be very happy to stay again should we be close to Madrid.
The bath-room design. The smell of cigarettes in non-smoking room was way too strong.
closed car parking (no need to get all the bags out of the car), decent rooms, decent breakfast Staff only speaks spanish (no english, no french, no german).
Clean room, good tv and air-con
its location, near Madrid and nice little town to walk around in. Nice friendly receptionist no
Very pleasant room with good facilities Breakfast although cheap was disappointing in quality and choice
Large and airy Breakfast buffet not worth the money.
Expensive for what it is - but ok for an overnight stop
The staff where very friendly and helpful, booked for 2 nights and stayed 14, very peaceful location and hotel, easy access to transport systems
the beds are huge and comfortable!!! no-one spoke english
Free mini bar, free internet, great spa, absolutely no complaints You market this as a 4 star, but it is officially registered as a 3 Star (even though it probably deserves 4), so my complaint is with you rather than with the hotel
modern hotel. Excelent relation quality/price
the service, like the free minibar. the breakfast was not included and it cost 9 euros. anyway, its a good breakfast.
We choose this hotel because the location is excellent for us. This is the third time we have stayed at this hotel, the two times before have been excellent, however this stay was not so good, we were charged an extra 25euros for an extra bed for a child, which we did not mind but the bathroom had only 2 small hand towels and we had only 2 pillows in the room between four of us, luckily we had brought our own. The hotel staff were quite unfriendly and did not seem to be very child friendly. I do not think that I will stay again.
the details... price ....
new hotel /convenient for a business trip in the area / quiet also / very good in general I was given a large room but which was smelling tobacco. I asked for a new one and was given a ...much smaller one...kind of punishment as the hotel seemed far away to be full....at the restarant also empty when I arrived because I was alone I was given a single table ...the closest to the kithen entrance...
decoration, style, comfort, restaurant food and service.
cleanliness of hotel.immaculate. very few english speaking staff
Modern and clean hotel.
A delightful, affordable hotel situated south of Madrid. We have stayed here twice now on the way back from the UK. Having caught the ferry from Portsmouth to Santander, it's an ideal stopover on our journey back to Almeria. On this occasion we arrived at the hotel on a Saturday and found that the restuarant does not open until 9.00 pm. Which is very late if you're staying one night and travelling some distance the next day.
Have stayed before and like the location, room & facilities for a convenient overnight stop while travelling between Southern Spain and the UK
The Weather There was no Bar open until 20:30hrs. had to go out to get something to drink. Dining room only opened at 20:30
Inexpensive 4-star hotel with good restaurant. Location was too far from major tourist sights.
Dinner and Lunch, Room
Modern quiet easy to get to No non smoking areas, including the restaurant
Restaurant, rooms, public areas a very noisy Hotel bar, dominated by "non residents".
Good, modern hotel with friendly staff. The nearby village has little to offer but the hotel is centrally placed for exploring the area
Its location for visiting Aranjuez and Toledo. Also nice rooms and comfortable beds. The breakfast served in the cafeteria. It was smokey from cigarettes and noisey from the workmen who came in for breakfast.
Handy, quiet location south of Madrid at a good price. Hotel easy to use for wheelchair guests. We have enjoyed two overnight stops at the hotel but on both occassions there has been an unpleasant smell in the bathroom of the disable friendly room that we use. Other rooms may be fine!
The Restaurant The smell of drains in the Bathroom
Room, breakfast and service. Location - slightly far from the attractions.
smoking at the reception area.
Clean room, the staff was polite, and Pinto was just right for my stay. I was dissapointed by the brekfast. Only white bread, and hard scones. The staff in the cantina was on the other hand very nice.
Restaurant facilities limited
Conveniently located in a quiet suberb, 20 minutes from the airport with excellent train service to Madrid and the surrounding area. Staff was very helpful,rooms were clean & comfortable, and the price was very reasonable.
Breakfast. Central location. Easy access from motorway.
Good service. It was say air-conditioned and wifi for entire hotel. But wifi not working until we change another room. Air-condition was not working and reception told us under repairing. We have to enjoy the noisy melody from the street all night.
No breakfast buffet included
Easy to find. Air-condition broken, No wifi in room until we change.
Hotel staff were very friendly and helpful. The person on the front desk during the night was not able to answer my questions regards a taxi as he was not able to speak english. There was no information in the room about local points of interest including resturants etc.
Halfway between Toledo and Madrid on good bus route to be able to visit both places.
very clean helpful staff Pinto is a lovely little town easy to get abounonet 20 mins to Madrid centre none
Room was spacious and comfortable,
It was very clean and well appointed. The staff were very courteous and helpful. Although we had enquired about parking we did not get a parking spot as the parking lot was full. Able to park in the street behind the Hotel