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I was particuarly impressed by the attention from staff particularly th desk team who assisted with getting a taxi for me from the station on arrival. The croissant at breakfast and the roll were of the best quality Bedroom too hot on arrival
The price was fair. I had been on a one week trip tp Galicia overnigthing on Paradors and needed a hotel close to the airport, which I had to go to next morning. The hotel is situated so close to the airport that you can get there within a deasent time and avoid going to the central Madrd. Actually not but the hotel has no charm and no features to be remembered
easy parking, friendly and clean. free wifi, pool, and good value for money breakfast.
clean, comfortable accomodation no kettle in room. credit card charged in £s, although I asked for Euros.
It was basic but clean and friendly. There is no drink making facilities in the room
The hotel staff was very friendly and the room was exactly as shown on the web site. Very clean.
The price No free breakfast.
Staff very friendly & helpful location not easy to find & lack of directions from motorway . Did have a restaurant , but food not of particuarly good standard. Location was in a bit of a waste land , rooms not welcoming & too minimalistic - no shampoo/shower gels, towels very small & thin .No kettle in room which woudl be standard in o ther travel lodges branded hotels
New, clean, convenient to the factory outlets. The shower runs cold (zero hot water) for about 5 seconds every minute. This was shocking. The hotel staff could not figure out why this was so. We had to time it and get out of the shower ever 45 seconds to avoid the 5 seconds of freezing cold water. At least it happened in regular intervals. They really should fix this.
Comfortable but bed was creeky and a little lumpy. meals ok but basic, good value.
The relationship price / quality The noise in the rooms
Friendly and helpfull service, appropriate standard of room, good price location 20 km from the city centre. Parking nearby but it can be difficult to find a free place when you come very late. Without a car there are some bus lines it's not complicated to go travel to Marid. However the way back can make some troubles.
fixed breakfast, no weekend service for dinner
Clean, comfortable, english speaking staff, good restaurant A little out of the way
The hotel was quiet. There were no loud parties. 1. For a foreign visitor like me, it would help if most of your front desk staff could speak English. sometimes it was difficult to communicate. 2. Nowadays most hotels provide wifi in each room free of charge. To have to pay for this, or to use a free system only in the lobby and breakfast room for 1/2 hour at a time is very inconvenient.
The hotel has not enough light in the corridor. The breakfast is poor.
I like the sympathy of the hotel staff and the to has a place to park the car in front The water was brown and sometimes there was a strange smell inside the room
Restaurant did not open for evening meals and no other restaurant within walking distance. Only food available was order a Telepizza for delivery to your room. Airconditioning in bedroom dripped water constantly and wash basin wiuld not drain Reported the faulto to reception.
Perfect location, quiet area as well as central.
Free wi-fi. Quite difficult to find, not in walking distance from anything, no restaurant for dinner, bar not open for drinks in the evening, breakfast unacceptable.
Noises coming from the toilet forced us to close the water line ourselves in order to get some sleep. Our room had an extra pull-out bed we hadn't asked for, and that took up much space. One look at their 'breakfast buffet' and we quickly headed out to get some food; expect very little from it.
100% happy No
Very well located as a stopover going between southern Spain and Santander. Very clean and comfortable with a secure underground car park. Restaurant and mini bar rather expensive but more reasonable places to eat close by.
Super quality rooms, made very welcome on arrival, excellent breakfast choice. Impersonal, poor service in bar/rest.
Nice large room. Friendly peoples. Free parking.Easy to find. Inside is the hotel nice and quiet. Not a nice location. To close to the highway(100 meter). You can smell it when you open the windows. You can hear the traffic off the busy highway during the night.
Very good and fast wireless internet connection. Even calling with Skype over the wireless was no problem at all (is a real problem in most hotels).
We've got double which was actually kind of suite with 2 rooms and some spacious corners. Such room should be comfortable to stay for several days, visit Madrid getting it by train or by car. Place is convenient to rich from/to airport. Parking, internet are available.
Very convenient situation on A6 highway. Excellent room and nicely fitted What about adding a swimming pool ?
everthing the hotel is very good indeed and we would not hesitate to recomend the hotel and we would love to stay there again it could only be improved by the addition of an outdoor seating / relaxation area
This is actually more than 4 star hotel (close to 5). It is excellent if you travel by car and want to go to Nothern part from Madrid (Segovia, Avila, El Escorial, Valle de Los Caidos). It is by the highway, and the parking is free.
Easy to find if northbound on M50/A6 therefore good for overnight stop. Although my stay was on a fiesta day and the resturnt was closed the bar food and service was good. A comfortable stay and I would use this hotel again. Exit from the hotel during AM peak hour can be a problem.
the staff was very professional and friendly. I've liked everything!
Great price and parking. If you have a car it is the best place to stay around Madrid. Awesome breakfast for €5
Clean, good location next to station. Could do with another blanket in room. No fridge in room. No tea or coffee making facilities
The hotel is rather good if you stay for business, nothing is really luxurious, but it's comfortable and clean for a reasonnable price The shower either hot or cold, not intermediate
They had American shows on two channels. When I asked for a top ten list the receptionist wrote one out for me. It was a half mile from the metro stop so I always went back before 22:00. Not a bad area but no one was around. You had to buy to metro tickets into the city center.
it was very clean, the breakfast was good, very quiet. A good hotel if you travel by car, no long to Madrid's center if you take the metro. No to much variation of the menu of restaurant
A quiet hotel which is nice if you're a business traveller and need to sleep at a reasonable time of night, helpful (English speaking) staff overall Wireless internet did not work, (though wired did), room quite small, no comfortable chair, muzak in hallways (although not audible from room) was a bit too much for my taste
improving communication on english language could be beneficial.
the only good thing was that the room was big first of all the staff were not proffesional. they did not know what are the events in madrit they were not communicated ..the room when we arrived was not clean the breakfast was extremelous poor and it was not for a 4star hotel.also even it is near metro this is not the undreground and you have to change 3 metro stations in order to go the center
The hotel claimed to be 10 minutes from the centre, but in fact was much much further, and was literally in a dead area in the midde of nowhere. The bus stop was quite far as well, and the metro station was at least 2 km away. By taxi, it took 15 - 20 mins to arrive into the centre of town, and would cost about 13 to 15 euros, which all in all made our trip terribly inconvenient.
Hotel is conveniently situated outside the city off the hiway making access to madrid city very easy.Stress free parking at the hotel unlike hotels in the city.
It is quite a new hotel so everything is very modern and aesthetically pleasing. The airconditioning was not cold enough, so not sure if it will be really effective on hot days. During my stay temp were mid 20's and I had to sleep au natural, without sheets to stay cool with the aircon on its coolest setting and fan full blast.
Comfortable modern room with free wifi.
pleasant friendly staff very good comfort and cleanliness one evening meal was very disappointing - very oily
I liked absolutely nothing about the hotel. The room smelled of "shake and vac". The shower was leaky. The breakfast was atrocious.
The hotel was very attractive and in a very nice location, we stayed just one night en route for the North, the breakfast was very good, We shall return as we believe it will be a very convenient hotel for a visit to Madrid.
Location extremely near to the station and can reach to SOL in straight 30 Minutes maximum.The reception was extremely friendly and smiled to bring warmth.
The room was clean. The staff was competent and polite. The location was safe, reasonable quiet and within easy walking distance of the train station. Our daughter"s best friend was with us and our daughter (an au pair in Madrid) was able to stay with her and breakfast with us without any problems. (See below) Our room was too warm. This was probably a combination of the season (neither the heating nor the air conditioning were turned on) and the room location. The hotel location was quiet enough that we could sleep comfortably by having the window open for most of the night. There are no singles, only doubles, single occupancy (but see above). We live in a region with excellent restaurants, so the comparison is not fair, but the hotel restaurant was not what we would expect for a hotel in this hotel price category. (This does not mean there was anything wrong with the food!) On the other hand, the restaurant prices were in line with the quality, so we were satisfied.
The breakfast very good The WIFI was saturated
Hotel location - close to my place of business. Pleasant staff. Enough parking places outside. Poor breakfast choice. Poor WiFi connection. I'd preffer to pay for good and reliable connection than have free but poor one. Heating control is not comfortable. For a hotel I'd expect more TV channels in Englich language.
free wi-fi internet connection at times very slow
Staff were generally friendly, room was clean and well laid out, fabric shower curtain stayed in place when using the shower and didn't cling like other materials. Generous spirit 'measures' great nibbles with drinks Very limited 'resturant' menu available - seemed more on outside board
Bruno the barman Trains too early for a late night in Madris
Peace and quite and, of course, comfort and cleanliness. Food good too. Professional and friendly staff. No
I found the location very pleasant. The greeting was friendly and the rooms where comfortable. One thing that I would say is that as a business traveller it would be good to have an Iron and a Ironing Borad available! other than that the Hotel was very good. NA
Decent and friendly hotel room temperature controls are slow to respond to change
Excellent facilities, very good staff, friendly but the amenities of a large hotel No
The staff were very friendly. The ffod was nice ' good selection for breakfast. Poor choice of english language TV channels - all you ever get in these hotels is BBC News and CNN.
Very comfortable bed. We did not want to get up! Room is extremely hot, we had to leave the window open.
The staff was very friendly & helpfull all the time. The breakfast open buffet was not reach. But still you can get additional dish (like omelet) with no extra charge.
Convenient for business meetings at the Parque Empresarial Room was too warm: I was unable to reduce the temperature other than by opening the window.
I loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
staff very helpful, good shopping and restaurants,half hour to airport all motorway and good food and price
The staff was very kind, the rooms are excellent and the hotel's location is perfect!
Quite place - very simple. Very limited services - Wi-fi no longer free of charge in the rooms and only available in the lobby with password.
Location To noisy, and I did not like that it is between a gas station and a wedding salon.
I loved the mattress, it is very comfortable! Excellent to relax from a hard day at work! I don't like the elevator, it's a bit slow and takes a lot of time to open.
Very practical in order to reach the Escorial on the other day.
It is very clean and smells like flowers ( good for people who like flower smelling places) It is in the middle of nowhere so have a car. The water is constantly cold even when you put it on the hot setting. The rooms are warm but the bathrooms are arctic temperatures as well as the lobby and hallways. Bring a kettle to get your hot water.
very modern and new hotel, excellent and high quality furniture
I worked in my bedroom. Breakfast didn't open early enough.
The staff were very accommodating, and the hotel was modern and clean. The location was perfectly situated outside of Madrid with access to many to many surrounding side trips.
Excellent service and delicious dinner at the restaurant. Very efficient and friendly check-in/check-out staff. The location was convenient for visiting El Escorial and the surrounding area, well-situated for accessing the highway system. The room, while not spacious, was clean, modern and quiet, with a pleasant view of the hills. A nice value!
A good value hotel, pleasant and helpful staff, dinner restaurant had a good choice Breakfast just consisted of juice, bread, croisant & coffee. The direction map on the website requires improving
staff was good , rooms were excellent , good location near freeway breakfast buffet was lacking
Relaxed atmosphere, close to El Pinar train station with easy access to Madrid city centre and nearby mountains. Close to Las Rosas and Madjahonda. Mint tea bags.
Very helpful friendly staff. Nice clean hotel Bit far from madrid city
Very pleasant and attentive staff. Good location for A6 and Madrid ring roads. Good evening menu.
Very helpful receptionist & barman. Comfortable room, good air conditioning, good bathroom facilities. Secure garage parking. Very poor & overpriced breakfast & inadequate breakfast staff.
Staff are friendly and welcoming Maintenance of room, bathroom is appalling for a new hotel. Management need to check rooms daily to fix. Our last experience of your so called buffet food gives Campanile a bad name. Fire the chef and the manager
Well trained efficient staff, fair selection on restaurant menu. Very difficult to find, no facilities for smokers anywhere in the public areas, poor breakfast selection for price.
Friendly staff Too expencive breakfast for the buffet choice. Window opening not suitable to ventilate the room.
Everything satisfactory for our needs . . . passing through by car to Southern Spain.
Lovely hotel, room a good size, tea and coffee making facilities, nice little bar and relaxing areas. Nice and modern hotel. Room was a double but we took two inflatable beds for the kids, easily fitted in room - bargain, would recommend. Internet connection poor, ok though in the lobby. The hotel is in a good position, if a little tricky to find - the Madrid road signs are the worst!
Friendly employees, particularly the night clerk, breakfast OK.
Free internet access, cheap underground parking. Location isn't great, but metro access looked to be good (I didn't use it however).
The location was very good for where I needed to go and had very easy access to down-town Madrid as well (at least during this time of the year) The breakfast could be improved.
The cleanliness inside the hotel The air conditioner was a bit noisy, except for that everything was good
Hotel facilities Relativly small room!
Good modern hotel, nice rooms, wifi in room worked well and good breakfast
There was no evening meal on the Saturday and nowhere to even get a drink there was no coffee or beer the cafeteria and restaurant was closed for the weekend and on returning home we found they had charged us 7 euros for a breakfast we did not have.
We were a party of 50 people from Ireland in Madrid for a Wedding and our needs were not catered for regarding food and drink services The Hotel could have made more money from our party if services were provided at the weekends -also we could have done with a swimming pool as it was so hot during our stay - also the surrounding landscape would not be the most attractive sceanery to look at .Bussiness wise you should look at your weekend services if you want to make more money in this time of world recession. Yours sincerely Patricia Doyle We would all have liked to spend our last night at the Husa but on account of no evening meals or after drinks we had to take our business into the nearest town(Boadilla del Monte). You could have done with one extra Barperson for better service for a crowd of people like ourselves.Overall we enjoyed our stay at the Husa Madrid Hotel
bathroom in the hotel The bar was not open throughout our stay and there were no shops nearby so we we're unable to get a drink (even a bottle water) or any food at the hotel. If they are not going to provide the bar/restaurant facilities they should at least have a vending machine.
Very spacious rooms, friendly and helpful (English speaking) staff Rooms can be very noisy, walls between rooms are very thin, rooms are fitted with stereo equipment which cannot be normally used if you do not want to disturb your neighbours, also phone conversations in the nextdoor room can be literally heard
The interior design of the hotel No tea making facilities in the room
Staff is very friendly and very helpful. Rooms and common areas are sparkling clean, quiet and pleasant. Breakfast and internet service are a bit expensive. So is parking if you don't find space in the front. Hotel is hard to find.
Good location if you have to be in Tres Cantos for business. The wifi works fine.
helpful staff; food was good; comfortable room; easy access from Madrid-Barajas air conditioning in room did not seem very effective and so I had to open the window and so I heard the trains!
Very convienient location for visiting the Technology park (15 minutes walk) and the Railway station is only 100m. The cooked breakfast was disappointing - luke warm.
helpful staff at check-in, clean modern design of building
freiendly service poor wireless connection, disconnected many time. No wired ethernet either. Breakfast is not good as 4 starts hotel.
wifi connection not working in all rooms
The hotel was well placed in Pozuelo which was fine for where I was working. This is not a 4 star hotel - more like a 2/3 star. The rooms were very clean but the wireless was not a good signal in the room I stayed in.
Good staff and clean hotel Parking garage is very confusing and difficult to understand.
We choose this hotel because we visited a concert from Amaral in Pozuelo...
The unhurried simplicity of the organisation and the proximity to our family who live within two miles. I found the breakfast coffee rather too strong and stewed.The fresh fruit could be a little more imaginative.
THe staff were very friendly The location, it was miles away from the city
The reception staff were friendly and helpful. The waiting staff were also friendly but struggled with English If was much more basic than I was expecting. The rooms were very basic and I found the bed uncomfortable
Price reasonable and buffet breakfast with good variety... Old style room decoration, noisy climatization system...
The kindness of the staf The indications on the road. Without GPS I think it would be a bit difficult to find
Cleanliness. Damaged furniture in the room. Something out of the day menu has add-on price.
the food was very good, and we had a very good peaceful nights sleep. we did find the beds a bit hard.
Excellent bathroom and comfortable room overall. Staff pleaseant and I was glad to have the use of the Hotel garage for the security of my car The Hotel Location is good as a base, but its surroundings were a surprise and not good - amongst car dealerships.! The double glazing did not block out the sound from the motorway, nor the noise from the teenage revellers from a club that emptied at 3.00am. The breafast lacked any fresh fruit, but was otherwise generous.The evening meal we had was bady rushed.
The hotel staff in the morning excuses itself for poor service and make me a 10%discount which partially compensate the inconvenience The air conditioning did not work , the tv did not work, the hairdrier did not work.
The breakfast included
Friendly staff, nice rooms. Room was too hot and was too close to the main road to open the windows.
Nothing was good. Very far from station, no limousine service. Very far room from stairs,
They had an unexpectedly good interenet connection The television was not working properly
the entree is not very nice
Nice quiet location with very friendly staff. Hotel appeared to have high standards. Very limited choice of menu especially as I am a vegetarian and the meals were the same as last year.
There was no hot water and after 6pm only one english speaking staff at the hotel
Nice hotel, comfortable room The room was quite noisy as it was facing the road; the taxi driver had some problems in finding the hotel as there are no indications or signs in Majadahonda
Convenient, clean, friendly staff. Air Conditioning not up to requirements-was never cool enough.
Breakfast Some of the staffmembers where not helpfull/ willing to solve a problem at first.
The room was a good size with a large bathroom. Things were basic and clean. I had many problems accessing the wireless internet, but they at least had a computer guests could use at no charge. The address information provided on the website could be better, including giving the name proper name of the hotel, "Hotel Majadahonda." The only upside to this problem is that they are the only hotel in the area, so it is fairly easy for someone to tell you where it is.
It was convenient to shopping areas - close to motor way. Fitness room and pool were a joke - I would not even call it a fitness room. Air conditioning did not work unless you were in your room, so your room got hot all day then never cooled down at night.
Convenient location and friendly staff Too much heating so that room was always too warm. Sound proofing to Boadilla road is also very weak so that traffic wakes you up in the morning.