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When my husband was ill the receptionist was extremely helpful, contacting a doctor etc and allowing us to stay in our room late on the day we were leaving. The hotel is difficult to get to because of the narrow streets and one-way system in Toulouse.
It was warm, cosy and charming, I`ll definitely be back!
Clean, comfortable rooms, very helpful staff. Great location and was quiet even though on a main street. Had the best meal of our trip in their restaurant.
Great location on river & friendly helpful staff bathtub/shower challenging for older person
Quiet room, very helpful staff, excellent breakfast
The hotel was very comfortable and stylish.
We liked the atmosphere produced by the welcome of the staff, the decoration, the location (so close to the centre of the city), the view and the simple comfort of the room itself The bistro opposite is frequented by the young generation, who are not prone to going to bed early and on hot night with windows open they tend to keep one awake until closing time at 0200 hrs. Parking is naturally at a premium and a bit of a walk away.
Central location, aspect overlooking river, staff responsive when asked. safety a concern, eg no safety features to bath - no hand rail or anti slip mat/surface, poor corridor/stair lighting and access to breakfast room. Difficult for guests with less mobility. Communication to guests could be more proactive - one has to find out, rather than have services offered.
Marie was fantastic in answering all my questions. The hotel is very charmous Car parking - I have been in hotel were the hotel has an agreement with the car parking so the final charge is less
Therre too short a time to appreciate
The location was great with rooms overlooking the garonne and just above a great brasserie. not really
The location, its right in the center. The rooms looking out on the small street are extremely noisy at night because of all the bars in the area. Make sure you ask for a superior room, they are a bit more expensive (eventhough they are the same size as the standard rooms) but look out on a courtyard/parking and are quiet.
Very nice and generous breakfast. Free wifi access.
The location was great. Very close to the city center and close to the river. The room was spacious, clean, and had very nice style. The shower was handheld and connected to the bathtub faucet. Its hose was not long enough to use standing up. There also was no shower curtain. I stayed in another hotel in Toulouse with a similar arrangement, so maybe it is just local custom not to shower standing.
nice staff, lovely place, wonderful location
Silence and comfort.
clean, central location not finished...inexperianced staff...no parking
Very friendly female frontdesk staff, very helpful on different occasions. A new hotel and it reflected in the comfort of the rooms. We are a family of 4 and the family room/kitchenette and bedding arrangements were quite suitable. Metro stops on either side of the hotel are a short walk away. 20mins walk across the Pont Neuf bridge into the centre of the city. I recommend this apartment. Wanted use of the free under building parking for the first night, however it was full and not available. Beware when hiring any of the taxi services in Toulouse. Very expensive and a heavy flagfall already on the meter when hiring, especially when going to the A380 Airbus site and the airport.
Excellent deal, brand new facilities, clean, nice etc
All a good experience and we'll certainly use again; we were slightly chilly first night so asked for extra blankets - no problem - extra blankets given and very clean too. Apartment clean and cared for - ample heating and hot water, towels etc. Bedding clean and beds very comfortable. Equipment functional. Disturbance very early A.m Saturday by sound of sliding doors below - continued for several hours - possibly service doors for hotel? Would check that this is not a usual occurrence and if it is, check that room is not 'over' this gate/doorway next time. Oh and no kettle? Never did check that one out . . .
The hotel doesent look much from the outside,that the only bad thing I have to say(there was 7 euro added to the bill for a city tax) Location is good there are a number of shops near by if you wish to cater for yourself.It was clean,staff helpful and spoke english all good. Dont if you can help use taxis they are very expensive in Toulouse
Esay to find and check in Breakfasts were a little expensive
Clean, nice staff. Good price-quality relation. Good location.
Staff is very friendly; front desk is staffed 24 hours which is nice when you arrive late; big parking lot in the back; the room was small, but perfectly ok if you just need a place to sleep.
The staff were very friendly and the room comfortable and clean. At breakfast the coffee was horrible and the rolls rather hard. The hotel was in a fairly drab district with only two tempting restaurants.
Colourful decor. Warm.Efficient service Small room. Bed sunken
Nice hotel - clean, functional and the staff are friendly None