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The decor and presentation of the hotel is very pleasant, and the staff very friendly Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...
Quality of the service and smiles of the staff
The room was recently renovated - very comfortable and surprisingly spacious Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon
Friendly and helpul staff Well appointed and decorated rooms
quiet, peaceful design, very efficient staff
This is a very unique, clean and sylish hotel we would not hesitate to use again The food was good but not exceptional
Modern style Room had been used by a smoker previously and smelled.
Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi. We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.
Location in easy walking distance to the city center. Comfortable rooms. Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.
everything is good
Staff were helpful, breakfast was reasonable and for what we paid it was OK. I had problems in connecting to the internet and that was important for me. I also found the room small.
Location is very good. Free wifi and breakfest.
accessable location. friendly staff, all helped to make our stay worth while. , thanks
We liked out room although it did not have any view as such; it was great having access to an English TV channel in the evenings and a mini fridge in our room; the lobby was lovely and the staff really helpful, friendly and really made us feel welcome. The lobby was lovely and
the staff were excellant but the hotel was in a questionable location this hotel is on a very noisey street
All the staff were very accommodating and every request was answered swiftly and to a high standard. The toilet room in Room 35 was very small.
Comfortable hotel, easy access for city centre. Had all the faciliries we needed.
There was a bed which I was in dire need of by the time I got back to the room.
Coffee and tea supplied free on request.Great room and location great staff. n/a
friendly staff near centre of town
Welcome was very nice. 10' walk from the City Center. Close by lots of restaurants. Easy to get in and out.
Very close to the main train station and bus stop, walking distance to city centre. It was a very comfortable, clean room, good value for money. The creaking floor boards and thin walls.
helpful staff and excellent location
the central posistion close to restaurants and buses. The expensive cost due to the fact that I reserved at the last moment. But shouldn't be the opposite? the high price of breakfast.
The staff was tremendously helpful, specially Jean Louis who went the extra mile to satisfy every request we had. I liked everything.
Place for bicycle without problems; good coffee at breakfast
comfortable bed, friendly staff, okay location very basic, more like a 5star hostel - small rooms, out of date decor, very run down corridors, overpriced for what it was
The toilet is inside the"living" room, separated from the bath room, without a window and without ventilation.
The hotel location is good, close to the center and transport. The hotel staff is friendly enough. The cleanliness of the room is on the limit of acceptable. It is required to refresh the carpet and the furniture - carpet was not very clean and the room furniture was old.
good position - quiet- car parking poor provision of pillows and toiletries. Breakfast adequate but would have been improved by fresh tea and coffee
All staff were friendly and nothing to much trouble, Hotel atmosphere was relaxing and quite
It was a welcomed experience to have staff that spoke English. And though some didn't speak it great, they all actually tried which was nice. The hotel is set slightly back from the street in a tiny garden the front and it was only a 7-10 to the capital square and other places like Wilson Square. The staff were helpful and courteous. The room was tidy and a decent size. I enjoyed my staff and wouldn't hesitate to stay again.Free wifi was great. Didn't have any problems with the hotel, but maybe bfast could have been cheaper.
Good location, walking distance to the city center and other faciltities Staff friendly and helpful and spoke English Very limited parking, small room
Good value, unique style
The staff were very helpful and friendly. Good central location, but tucked away in quiet courtyard.
great decor and friendly staff. Within walking distance of railway station and resturants etc. We would definitely stay there again.
Only stayed overnight but the room was very comfortable.Breakfast appeared too expensive so did not bother. The lift was not working
good location but reserve a parking garage if you travel by car. Evocative decoration regarding the former airline Aeropostal. The buffet breakfast was limited.
Good location and clean hotel
fantastic shower air conditioning broken - fan worked so noisy but hot!
The comfort and standard of the rooms, and the thorough helpfulness of the staff.
The location was excellent, right downtown, across from the bus terminal, and within walking distance of the train station. The staff were multilingual and helpful. The room was quiet, clean and had everything we needed. The room was warmer than we like for sleeping, and one staff member directed us to the wrong bus stop to catch the airport bus.
locality ease to get to and from airport cleanliness nowhere to sit and have coffee beer or a snack dining room very basic not enough variety fo breakfast and quite expensive for the breakfast
Central position not far from station and very near the sights and metro yet very quiet room comfortable bed
Clean, no nonsense hotel. Small room facing the busterminal, but two layers of windows made the sound stay out. The parking tickets that hotel offer you cheaper is only valid for 24 hours - which they forgot to tell. So we couldn't exit the parking after 2 days ... and ended up spending more in total than if we would have used only either the hotel or the regular parking prices.
Our first assigned room was inadequate: too small, tv did not work, coffee machine did not work, the air conditioning did not work well.... We were switched for the second night to a much nicer room, and accoridng to listed price not much more than we had paid through our booking. Hotel staff was helpful and we appreciated this change, but wondered why we did not get a decent room the first night. We stay in comoft Hotels, and that room (123) does not come up to standard. A nice breakfast buffet spread and staff are friendly. See above for our comments. I would recommend this hotel with reservations about getting a decent room to begin with.
Breakfast is very good for price, and every room has a coffee machine (pretty good) and an excelent shower with steam. Good situation, centrical and very near of Saint Sernin, and even the danger of staying at the centre of a city, the security it's good, because the frontdesk man took us a photo when we left the hotel at night. When I made my reservation, Booking gave me the option to choose a smoking room, but at the hotel all rooms are no smoking.
central location Noisy next to bus station and some maintenance or building work in hotel. Gloomy shabby interiors and carpets. Chicken nuggets for breakfast!! in France!! Booked for 4 nights. Checked out after two.
Location , center of Toulouse , clean room and bathroom .comfort
Helpfulness of the hotel staff
Perfect location - very close to the city center; no problem with a car, as a huge public parking was next door; free WiFi; friendly staff. Uncomfortable location of the toilet in the bathroom in our room.
nice lobby, great location room looked worn, used, old
near of all no
The hotel is very well placed in Toulouse city centre. Although the city is bustling, the hotel is quiet and peaceful. All facilities are good and the staff very pleasant and friendly. n/a
Fine for overnight stay. I paid £127 for friday night and was disappointed to see 90E for Saturday night.
Excellent location. Proximity of garage. Friendly, helpful staff. Pay for Movies. I tried two different movies and neither were watchable. Inadegate sound (I'm not hard of hearing!) and the films were broken up so badly I gave up after 15 minutes.
Good hotel if on a business trip. Room was not huge, but completely adequate. Very helpful staff at the front desk.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
Near to the station Noisy road outside
Very convenient spot, private parking; extremely helpful staff, walking distance to the centre of the city, very good price
Excellent and convenient location. Good rate. The corridor was pretty dark.
Very convenient both for station and close to centre of the town. The male receptionist was extremely helpful, giving us a town plan and circling the areas best for dining out plus telling us the nicer shopping areas and squares for having a drink. Weather in early November was still nice enough to sit outside. All good :)
Good value for money, staff very friendly, everything very clean. The location is a little unfortunate near a strip club and sex shop but if one is not squeamish about such things then so what. I would certainly stay there again.
nice and freindly staff. very close to the center (10 min. walk). not a nice neighbourhood at night. room very small.
Very pleasant staff, large room, bathroom much roomier and nicer than the norm. quiet and restful. close to the train station so a plus if that's the mode of travel, and not too far of a walk to city's attractions
The location, the room overall. Nothing.
close to trainstation really didn't like the bed we slept in - the matrass was totally warn out and it was so hot - no aircon.
- the location near the trains station...not a very clean area.
Very good;excellent welcome. A pity the stain on the carpet hadn't been dealt with.
The friendliness of the staff, The location in central Toulouse.
Very comfortable bed Very small hotel, unpractical shower, old - used towels
Very centrally located, in an unassuming building that seems to have been entirely renovated inside. I went for the larger size room and found it spacious and well-appointed, with free wi-fi and air conditioning (if needed) while still clocking in at under 100 euros. The wi-fi performed superbly and the staff was warm and helpful. I did not spring for the 9 euro breakfast, but ate at a cafe on the boulevard around the corner. That said, the plaza (Place Nicholas Bachelier) immediately below is charming and boasts a number of very good restaurants. I particularly recommend "La Préférence." No. Well yes: the flimsy plastic cups in the bathroom, but they seem to be omni-present these days, in Europe and America.
I liked the kindness of people working there. bHotel is not a luxury one but is cosy and clean. No.
staff were very helpful, room was well appointed & clean. good, quiet location. bath/shower could use a screen or curtain
Very good staff, excelent location.. We liked everything.
The staff at St Claire could not have been more obliging. The room was spotless and it was perfect for our need, which was a quick, functional trip to Toulouse.
The room was very clean There was a extremely strong scent throughout the hotel which gave me a headache & nausea (possibly used to mask an odor???)