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It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Proximity to the airport and shutle bus No minibar in the room
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
Good romm. Good brekfeast.
A pair of bathroom slipper
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The staff, Paying for Internet
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Clean and comfortable Novotel, as ever
We found the staff very helpfull. The asscess from the garage was very difficult, The garage.
The rooms are nice and the whole building is well designed. The employees could deliver more service towards clients.
Restaurant was good and people were friendly. Garage parking was difficult. Hotel advertised as air conditioned, but it is on a hotel-wide basis and cannot be controlled in the room. Our room was too warm and we were unable to cool it off. Also, the Mapquest directions to the hotel were incorrect. We drove around for at least an hour trying to find it, and it was very conveniently located for visiting Versailles.
The location - good for The Palace (15 min walk) yet far enough away for peace & quiet. Good car parking Bar was quiet and often un-manned.
Modern and comfortable with good facilities 10 minute walk from the Palace of Versailles. Good location if you want to see Versailles, but long ride on the train from Paris.
a good position for touring and visiting the chateau provided you are prepared for a 20 minute walk restaurant was good but with a limited menu
It was clean, comfortable, close to Chateau and domain of Versailles, quaiet, good parking, very nice staff.
Style and decor, nice bar, nice breakfast, very clean. One member of staff was a little dismissive, others were fine.
The room was quiet and the beds were very comfortable. The window opened- unusual in modern hotels. The parking system was easy and secure.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
proximity to airport.courteseous staff.
Room, shuttle service was excellent, staff elevators frequently out of service
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Very clean, friendly staff, all staff spoke very good english.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
The distance to the castle and conference location
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Internet doesn' t work
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
yes, a short business stay no
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Rooms are quite large and well fitted. Hotel staff is friendly. Good idea with the snack bar. Breakfast too light for the price of the hotel. Difficult too achieve, our taxi driver lost about 20 minutes to find the entrance to the parking.
Large size room - kettle and sink were neat - bathroom with bath AND walk in shower - free internet - Nearest Hippos Steak restaurant good and friendly lack of restaurant and proper sized breakfast area - landmark next to IKEA not advertised by yourselves - local streets system make it hard to find as it is hidden away behind IKEA and an offfice block. Nearest Hippos Steak restaurant an unpleasant walk if raining.
Everything ok - spacious rooms
Wireless internet, free parking Poor breakfast
Good enough for business trip.
Safe location, clean, quiet, modern. Friendly staff
Close to velizy commercial center The enviroment around the hotel is not so good and the hotel instruction is not clear
Away from Paris Parking under the hotel building was entering a very tight car, magnetic card to use the door of the room and elevator does not work sometimes
some times we can enjoy the music event at the small stage.
spatious rooms with modern design. Nice office corner Both fixed ethernet and wifi have a performance issues. Really zaps you back to pre-broadband age.
Nothing Dirty...dirty ditry. Not even worth a 1 star
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Reasonably close to airport
I loved its quite environment and the on time shuttle bus to tha airport.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Location near Orly and excellent restaurant. Receptionist very kind.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Quiet and accessible
Helpfull, English speaking staff, excellent facilities, very clean No English tv channels
Staff was very friendly and helpful.
Well located for travellers from Calais to the South of France. Quiet location The pillows were absolutely appalling - like light marshmallow - and that made it impossible to get a good night's sleep. The restaurant and bar personnel had the classic Parisian indifference to good service, which should have been trained out of them.
Golf and tennis courts, swimming pool. Close to Versales and miniature France park. Free wi-fi. Breakfast for extra pay
Room very comfortable, clean and quiet. Didn't like the staff who were somewhat indifferent to us and other guests. Staff could do with improving on their customer skills.
You can walk to the famous all-france-open golf course. Some staffs are not kind. Hard to find the hotel.
Friendly and helful staff, good location (5 minutes from Versailles, and I am sure in summer Golf players enjoy the stay and the swimming pool). it was very calm, children friendly and we had an excellent dinner in the hotel's restaurant (very good quality!)
Room service dinner ordered 9pm took 1h40 to arrive. As some consolation, they removed any charge for this without question.
the staff was very helpfull. The accomodation was ok.
Big rooms, decent breakfast Extra charge of eur 10 for Internet and eur 20 for the breakfast. Advertised price at booking.com for breakfast of eur 7 is not correct.
The food is excellent, the room is clean and staff are friendly.
Warm swimming pool is very nice to children. Shopping center is very close and convenient to buy something. Enough space of parking lot
Convenient to reach from the motorway and you can park your car in the hotel grounds. Quiet location. Rooms nicely decorated. Swimming pool. Menu choice in the restaurant could have been more extensive and food better prepared.
Booked on line when I arrived at the hotel there was no record of the booking evn though I ahd a compiter printout of the booking
The floor in my room was so cold it literally hurt to stand on it. The front desk staff was at best arrogant. The Wi-Fi was spotty.
The hotel was comfortable, and convenient to walk to dinner. Breakfast was good. Especially liked the organic section. It is possible to expand the variety of fresh fruits and some vegetarian items for breakfast.
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
Loved the beautiful hotel. Staff was wonderful & room was perfect
The food was pretty good and plenty to do with the kids.
rooms are big, quiet area it was a little cold in the room, but nothing could be done with the heating system
Garden and swimming pool were excellent for the kids. Very child-friendly atmosphere: playing corner, special kid-menus, etc. Room was extremely warm (no airconditioning).
We stayed here because the Novotel at Versailles was full. If you have a car and a satnav this is a great spot to be based to see Versailles and Paris. The hotel is in a village surrounded by fields. Versailles is 15 / 20 mins drive - park in front of the palace in the huge car park.Paris (Trocadero / Eiffel Tower car parks) is 25 / 30 mins drive. Without a car, this hotel is probably too far out. Room big and comfortable. Helpful staff. Good breakfast.
Nice clean room. Staff polite but very busy/understaffed so was difficult to get served in the bar
that the hotel cleaning staff were always smiling and helpful and that even with a full day of conferences they and the front desk and the kitchens did not forget us simple visitors
Lots to do for children Room price was good, Restaurant and Bar were over-priced
Reasonably close to Versailles (15-20 mins drive), very good value for money for a Novotel. Although it's close to a busy road it was surprisingly quiet. Not many dining alternatives if you're not prepared to drive; no luggage storage facilities (we wanted to leave our bikes somewhere secure and ended up bringing them into our room overnight!)
Large free parking lot available, clean room Not really friendly staff, bad smell in the corridors, french style bathrooms, few TV chains
The room was comfortable and spacious and the food in the Cafe restuarant was of a good standard The hotel were preparing for three functions and the staff were so engaged with these, we received rather poor service. To get pre dinner drinks we had to find the barman and we had the feeling that as ordinary guests we were not looked after. Additionally the Hotel itself is difficult to locate (even with Satnav} and also access to the underground car parkl is not easy. For a luxury hotel the bedding was sub-standard. The implication on the website was that the hotel stood in extensive grounds. This is not the case, it merely backs into a public park and lake.
Bathrooms were very clean. Staff pleasant. No pool or tennis courts. Beds very saggy; bedding cheap - pillows infirm and blanket and sheet instead of a duvet is archaic. It is too far away from any amenities meaning you either have to spend every hour there or drive to anywhere you want to go and pay for parking, making sure you have change for all the car parks and parking meters in your purse - bring a huge bag of change with you! Ville d'Avray not particularly nice. Hotel should offer a minibus service to Versailles and Paris. There is no incentive to stay there when you could be in a city centre hotel. I am also unsure how it has four stars as it lacks leisure facilities.
Good sized room. Nice view over courtyard. No availability of table for evening meal in preferred dining room and for preferred menu, even though we arrived at 6.00 p.m. and the restaurants were not due to open until 7.30 p.m. Wedding party went on late into the night disturbing our sleep. Expensive charge for breakfast. Disinterested staff.
Our room was large and had a view of the lake and trees. We saw another room which was much smaller but still very well furnished and with views to the lake. The food is very good but relatively expensive. The restaurant is by the lake, request a lakeside table if you want to enjoy the view. The restaurant is covered but open on the sides.
Charming Hotel, lovely decor, good food. Gardens and courtyards were particularly attractive being on different levels with interesting plants and flowers. We loved it. Nothing. Would definitely go again. Maybe the lack of lifts and the many steps would not be suitable for older and infirm people.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
rooms had terrible petrol/plastic smell. Impossible to sleep.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
difficult to get to the city
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
I was not there very long - but the breakfast was excellent
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
The whole experience was a great experienceN
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
Clean and good after hours service. The toilet extraction fan does not seem to work very well.
Convenient for visiting Paris and Versailles Although it was relatively out of the way, it was not quiet during the night as it's in the middle of an industrial estate. Also a coach party arrived around 11:30pm and the coach sat with its engine running for about 20minutes. The shower didn't work as the pipe was full of holes.
The room and bath were clean and in nice condition. The hotel has free wireless internet, which we find very useful. We arrived at the hotel about 17:00, on July 13th. The door was locked, and there was no one at the reception desk. A page on the door showed our name, as a new arrival, and indicated the room number where we would be staying, but we could not enter through the locked door. A message said to call the hotel phone number, but we had no phone to call from. Another hotel guest eventually let us in, and told us the combination to the electronic lock on the hotel door. Our key was in the door to our room. The next morning, a receptionist was at the hotel desk.
very quiet hotel in the country near von Versailles or Paris with the high way
With the smoking ban now extended to France the opening onto the hotel grounds was a boon. In the bathroom the shower head was fitted about 2 metres off the bath floor. Ok for people of restricted growth but not very appropriate for average height people.
Hotel very clean and quiet. Hotel staff nice
Reasonable proximity to Versailles Small room for 3 people
Good Value for money, close to supermarket
Close to Versaille and Paris