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Incridible place, very very cozy hotel, suberb decoration and confort, magnific place and village! the restaurant very close to a 2 or 3 stars michelin, personal perfect, really one of the best places we stay. Nothing, all is perfect and the owners very charming with us, congratulations!
The peace and quiet, the very firendly staff and the beaty surrounding all the Hotel. A must see! The wireless if free but is not very quick or steady. Cell phone network is not abundant. Its not a negative point but if you have to be reachable via phone or net, connection is very limited.
We were happy to chill out and relax, Sophia did try very hard to make our stay enjoyable and many thanks to her. All the staff were very nice we were the only guests staying on the first night and the restaurant was not open, the nearest restaurant open was 27 k. Sophia managed to put together a dinner. The isolation of the hotel was quite a shock to us. Also the Douro boat trip was only on Saturdays from Casas DO Coro.
the pool and the village I hated the fact that they permit the entrance of guests at the hotel for using the pool. The people were so noisy and dind't know how to behave in a smal and quite hotel. And after complaint to the staff they didnt do anything, just justify the fact as not regular, but it happened in the 2 day i stayed there. They shouldn't permit that, we are paying to be in a quite hotel, just relaxing, and not being always annoyed with rude children. They shoul at least offered a discount for this trouble.
Great hotel to see the surrounding wine area. Calm and relaxed atmosphere, great pool area in summertime, excellent food, warm service.
Staff,location - ease of touring the area Tired bathroom facilities and furniture -especially the bed.
a nice hotel with a good resturant
Convenient for motorway, attentive staff, value for money Booking.com website gave me wrong exit from motorway. Hotel in need of refurb, or could become "period" furnishings in a few more years
Friendly staff, okay breakfast, good, clean rooms, hotel restaurant was not bad- decent Portuguese food for Portuguese prices. We had booked a triple room but were given a double room (so my wife and I could sleep together) with two extra beds for our children (6&7). With the extra beds folded out, the room was rather cramped, but we did not mind.
The management and all of the staff provided a high level of service throughout my stay.The Hotel was maintained to and excellent standard and the meals were indvidually prepared and were supurb.I will be recomending Hotel Mira Serra to my friends.
The Hotel Mira Serra is comfortable, the rooms with great balcony to a nice lanscape and to a very nice and great garden and the hotel is located in the centrum of the modern city services. it is all O.K.
good value for money
It was advertised as being near Guarda.......it was definitley not!!!!!!
Hotel well appointed Staff friendly and helpful
The manager was super, offering help with local tourist attractions, wine selections and other advice.....kudos