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breakfast and size of the rooms heating was not working the first night but the staff was very helpful and soon solved the problem changing our room
Very nice hotel and staff very helpful. Restaurant is good. Good breakfast and nice swimming pool.
Big room with a nice modern style. Staff was friendly and helpfull. Good and clean breakfast. NIce location. Free internet altough very slow. Toilet had not been cleaned inspite of the desinfectado rapper. Dirty marks on the floor. Luckely we always carry a cleaning spray while travelling so we cleaned the toilet ourselves.
Very well located for tourism purposes in a still well preserved country region. The World Heritage Rock Art is by hand. The World Heritage Douro Valley is by hand as well.
Very nice atmosphere and friendly helpful staff
It's a nice quiet hotel in the countryside, well placed between serra da estrela and douro international
It was very quiet and the personel was friendly and polite. There was a small patch of mold near the window wich gave a little odour, but no big deal.
Nothing stands out it was functional and clean and close to where our friends live No Tea or Coffee available during the day or night, Menu not very good for our taste
Great hotel to see the surrounding wine area. Calm and relaxed atmosphere, great pool area in summertime, excellent food, warm service.
The peace and quiet, the very firendly staff and the beaty surrounding all the Hotel. A must see! The wireless if free but is not very quick or steady. Cell phone network is not abundant. Its not a negative point but if you have to be reachable via phone or net, connection is very limited.
the pool and the village I hated the fact that they permit the entrance of guests at the hotel for using the pool. The people were so noisy and dind't know how to behave in a smal and quite hotel. And after complaint to the staff they didnt do anything, just justify the fact as not regular, but it happened in the 2 day i stayed there. They shouldn't permit that, we are paying to be in a quite hotel, just relaxing, and not being always annoyed with rude children. They shoul at least offered a discount for this trouble.
We were happy to chill out and relax, Sophia did try very hard to make our stay enjoyable and many thanks to her. All the staff were very nice we were the only guests staying on the first night and the restaurant was not open, the nearest restaurant open was 27 k. Sophia managed to put together a dinner. The isolation of the hotel was quite a shock to us. Also the Douro boat trip was only on Saturdays from Casas DO Coro.
Incridible place, very very cozy hotel, suberb decoration and confort, magnific place and village! the restaurant very close to a 2 or 3 stars michelin, personal perfect, really one of the best places we stay. Nothing, all is perfect and the owners very charming with us, congratulations!
The management and all of the staff provided a high level of service throughout my stay.The Hotel was maintained to and excellent standard and the meals were indvidually prepared and were supurb.I will be recomending Hotel Mira Serra to my friends.
Friendly staff, okay breakfast, good, clean rooms, hotel restaurant was not bad- decent Portuguese food for Portuguese prices. We had booked a triple room but were given a double room (so my wife and I could sleep together) with two extra beds for our children (6&7). With the extra beds folded out, the room was rather cramped, but we did not mind.
Staff,location - ease of touring the area Tired bathroom facilities and furniture -especially the bed.
Convenient for motorway, attentive staff, value for money Booking.com website gave me wrong exit from motorway. Hotel in need of refurb, or could become "period" furnishings in a few more years
The Hotel Mira Serra is comfortable, the rooms with great balcony to a nice lanscape and to a very nice and great garden and the hotel is located in the centrum of the modern city services. it is all O.K.
a nice hotel with a good resturant
The manager was super, offering help with local tourist attractions, wine selections and other advice.....kudos
It was advertised as being near Guarda.......it was definitley not!!!!!!
good value for money
Hotel well appointed Staff friendly and helpful