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We only stayed one night here during our two weeks on the Fiji Islands but this place was almost surreal. Food was top for the islands staff was soooo friendly and welcoming. This place is classier than many of the smaller island resorts. Live music day and night. Beautiful island wonderful bures. Even though this island is remote we prefer to travel where there are fewer travelers. It was a great getaway date night from our other destination in FIJI. Would recommend to families groups adults etc.... Hope to return.
Very impressed with the great friendly service (Fijiians are awesome!!). \nThe bar staff were charming and friendly. They made us feel like we were home.\nThe snorkling was another highlight!! Beautiful! Lots of peace and quiet.\nThe rooms were well positioned and had excellant air conditioning.\nThe iguana and turtles were another highlight as well as the little banded rails.\nBeachcomber island isn't too far away you can kayak to it.\nWould definately recommend it!!\n
location, food, staff - superb orange juice was tasteless (with water?) on the breakfast, two-storied bed (expected one big bed)
The staff is very nice. The facility lacked Any ambience or character. The website says airport shuttle - yet when we arrived we were informed theshuttle only offers pick up service.
it was close to the airport, everyone was helpful and frendly. the food was great. that you could have a beer at the bar or lunch at the dinning room and keep a eye on the kids in the pool.
It is what it is. I was in Nadi on a 15-hour layover between Melbourne & LA, so I just wanted access to a beach, so under $20US for a bed & locker in a dorm room was totally worth it for beachfront access. The rod & showers were dirty, and the Pirate Dorm smelled so awful (like a monster mix of body odor, feet, and fish), that I couldn't nap in there as planned. And I'd advise wearing flip flops in the showers to avoid mold or fungus. BUT the beach is awesome, the staff is friendly, the restaurant is surprisingly excellent, I got a fantastic massage at the spa, and they have all sorts of activities available. No idea what the more expensive rooms are like, I'm sure much better than the dorms. But it was definitely worth the $20 to be right on their beautiful beach for the day.
The staff were so friendly, helpful and courteous! the location was paradise!! Being collected from the airport was a lovely extra! we loved our stay at Smugglers cove!!
Staffs were helpful, always there when I need to ask about any things; cozy restaurant, great location by the beach front, great information from tourist desk. Breakfast is not satisfiying, juice was not concentrated, price of food from restaurant is quite expensive, not many vegetarian selection, room was smelled awkful because of the bedcover.
We were a little disappointed in this resort. The rooms were not very clean, had to call the maid to clean the bathroom as there was blood on the toilet. Employees seemed a little put out and not so friendly as our resort in Nadi. The food is little to choose from, beef is tough, some items over cooked and extra long''fiji time'' service. Drinks can come after you are done eating or you go get it yourself. If you are a couple without children you might choose another island. Kids are everywhere!! The views, water and sand are fabulous though. We shortened our stay from 4 nights to 2 and that seemed like the right amount of time since we didn't have children.
24 hour into my vacation, I stopped wearing shoes, about a day later I had no idea / or cared what time or day it was. The staff is incredibly nice, the activities desk was helpful, the dive boat was clean and the scuba dive masters (guides) were knowledgeable about the local fauna and instructive. Food was good, and as a side note I have severe food allergies and did not get sick while there. This is the place to go if you really want to get away from it all and have some peace and quiet, there are hammocks all over for book reading and naps and the snorkling is right off the shore, or you can reserve a slot on the dive boat for the shallow late am dive. I don't have children but many people staying there did and they had a wonderful babysitting / kidsclub in place.
I had high expectations for this resort and it went above and beyond what I expected. The staff was so friendly and they knew me and my husband by first name within hours of our arrival! They really go out of their way to make you feel like family. We had a beach front pool villa that was absolutely beautiful. The infinity pool and shower in our backyard were amazing. The food was excellent (a little pricey but everything in Fiji is). Very creative menu with a wonderful taste. The spa was beautiful and the free snorkeling was convenient and beautiful. I can't say enough about how fabulous our honeymoon was because of our experience at Tokoriki! Oh and the band boys play great music too.
Tokoriki Island is really what Fiji is all about. Peace and quite with no 'Big Island' distractions. The staff is what makes Tokoriki special. They are just the friendliest people you will come across in Fiji. Can't wait to go back and see the gang. Gil in Los Angeles
Comfortable room, great bed, great hotel location right on the water, huge pool, plenty of activities on site a few areas of resort need updating - pool tile looks a little tired, etc. people saving lounge chairs by pool means there aren't enough seats and despite a hotel sign saying towel left on chairs would be removed after 30 minutes, when we asked, the person responsible wasn't willing to help. Not a major deal - we ended finding chairs on the beach, but a annoyance they are obviously used to dealing with.
Wonderful experience with wonderful staff at the resort! Food was amazing and the weather was great.
Good location, excellent facilities, friendly, attentive and efficient staff Pool size somewaht limited in view of number of guests. Might be less crowded if beach also in use (stayed during poor weather)
AC wouldn't go 24 C and safe did not work and repair efforts at both were futile.
Nice rooms and good location The front desk staff are poorly informed and need a good deal of coaching in the way that Booking.com works!
the staff and their attitute to their guest was amazing - they could not do enough for us there was nothing that we did not like at the resort
Position great as a stop over to go to holiday destination. They ran out of pool towels for quite a long time. Also during breakfast there was no glasses for fruit juice or coffee cups.
We spent only a night there on route to the airport - and wished that we had booked for the whole 2 weeks. It was a perfect closure to our stay in Fiji. The lovo night was particularly spectacular. Next time we will certainly arrange a longer stay at the Sofitel Fiji.
We enjoy the time spent in this luxury hotel with a beatiful swimming pool, spa and other facilities for relax. Very nice the garden.
We were over awed by the luxury and presentation of the hotel. the pool was amazing as were all the facilities. The beach was disappointing with grey soil the main ingredient of the sand. Consequently the water is murky. I would have thought the resorts would have put a lot more into their beaches.
The proximity of the beach and pool areas. The surroundings were beautiful and especially the Fiji people who work there - they were wonderful. They were friendly, respectful and very unassuming. I didn't like all the taxes we paid on our bill when we were leaving! It was actually a surprise, because I thought it was all included in the price.
Still smells brand new after 4 years and absolutely wonderful staff - so friendly and helpful. I think the restaurants were excellent with very good wine choice by glass and bottle; specifically the fine diner was outstanding with wines to match.
Staff was super friendly and excellent with my younger son. No need to watch him entirely. Great location if you're just doing what we did and stopping due to a flight stop over anyways. Just stayed two nights. If I was deliberately going to Fiji, I would want to stay at a place with a nicer beach. Denarau is a man made island, (although beautifully done; reclaimed swamp land), so the ocean looks muddy. While the main beds in the room were comfortable and had lots of pillows, the sofa bed was the most uncomfortable sofa bed I have ever slept on!
fabulous. Loved every minute of my time at the sheraton. can't wait until I return next year.
A few problems with service, air conditioner not working as well as should have in room, but overall would recommend. Food was very expensive. Quality in buffet okay. Restaurants excellent. Staff friendly
The most glorious place on earth, I can hear for the first time .. see for the first time..., I will come back every year! It really helped me with a school project.
There are several hotels to choose from in Denarau, and although I haven't stayed at all of them, I've had a chance to tour, stay at or eat at a few, and from that I can say the Sheraton is one of the best. The atrium and entrance are lovely and well lit, the staff helpful, and the restaurants are fabulous. Our room was lovely and opened straight to the beach. I would definitely come back. Also, the adults only pool and quiet area are divine for a break from the kiddies!
The resort was glorious -- beautiful well-maintained grounds, gorgeous newly remodeled room, lovely pools and beach, good food, and the most friendly, helpful staff you can imagine. Be prepared for lots of families, mainly from Australia and New Zealand, but I found no intrusion since their kids are generally well behaved! Use of the adjoining Weston resort is a plus. A really nice two day interlude for me after a long diving trip.