Kind staff, comfortable bed, good breakfast, terrace. -
To be honest, I was disappointed because I felt the stay did not quite match up to the price and brand. (This could be an aspect of the hotels in Potsdam in general though, I don't know). Good points: The room and floor was clean. The young robust girl in the restaurant in the afternoon/early evening was very kind and thoughtful. Disappointing points: The bed was mattress was very soft and sagging in the middle, and the shower drain was not very robust and the water built up. Smoke was also coming into the "nonsmoking" room (while that might be a problem of a guest rather than just hotel).
Its proximity to Schloss Sanssouci--one block away--& the historical center of Potsdam--one block away in the other direction. The bed was rather hard, there was only one pillow on the bed, & the staff did not greet me each time I passed Rezeption.
The location just off the Luisenplatz is excellent, the breakfast was excellent and the staff were friendly and efficient. There was no free access to the internet but wiifi cards could be bought.
Non smoking room. Friendly personel
WiFi was very unreliable and not worth the extra room cost to get what was supposed to be a good quality version
Consistently friendly and helpful service; small menu, but food of excellent quality; very good breakfast; hotel overall well designed; loved the decor in the dining room, nothing overdone; functional and pleasant style throughout the hotel.
Nothing. Mattresses are as bad as it gets.
The hotel is on a quiet street yet right in the heart of things--the entrance to Sanssouci is a block or two directly down the street, there are numerous restaurants with a couple blocks, and the Brandenburg Gate and pedestrian area is just across the square. Hotel staff was very friendly and helpful. Breakfasts were pricey at the hotel, but there are several cafes within about three blocks where we could get as much as we needed at half the cost.
Location was the best!
Great location, right next to the park and walking distance to shopping. Friendly staff. The free travel pass is also very useful to take local trams, buses and trains. Used that to spend a day in Berlin and to go to the airport. Problems with billing, breakfast added automatically even if you did not not have any. Please, check your bill before leaving.
Small hotel close to transportations towards Berlin or Potsdam, quiet, in shopping and residential area. Good quality over price.
Quiet, friendly atmosphere
Fresh and clean The address on the web site messed up my Tom Tom GPS, the city name to input should be Babelsberg, not Potsdam (we ended up in Golm where there is the same street name...).
free WiFi Lack of heating during night, did not switch on until 0700 in morning. No credit card facility offered. Not very friendly reception on arrival.
Friendly and good food
Nice large apartment. Clean and good value for money It advertised a swimming pool- indoor and out which is does not have at all.
Location and also a very nice and quiet environment
The hotel is great got a nice kitchen and free coffee and tea, very clean and the owner is very nice. We having problem connecting on their WIFI..strange, but everything else was great.
The location of this hotel was excellent and our accommodation was clean and comfortable. We stayed in the little house in the courtyard and it was very peaceful after the bustle of the city. Only the usual complaint about many hotels - the bath towels just aren't big enough!
The stuffs in the evening and early morning were great! The staff that checked me in was not that friendly. I supposed it was the hotel policy, I was asking whether can I check in earlier since they have room available, however she told me a half day room needs to be charged! So far I have travelled to many countries, even today I am in London, I was here before check in time, the staff was happily to checked me in because they have room available! I was wondering since I will be the one to use the room why half a day of the room charge is needed? Are they changing the bedsheets and replace another room for me????
Nice room, modern facilities, friendly staff Internet free, but doesnt work very well. Quite a long way from the centre of town.
The room was attractive, clean, and comfortable. The hotel restaurant was good. Air conditioning was not very good.
Very pleasant and relaxing stay , especially good football world cup facilities No complaints
The close proximity of the sauna complex Having to pay for the sauna when we were hotel guests
very nice and clean and close to the center
Clean, convenient, quiet location next to park, friendly and helpful staff. Unique design, excellent location! Amenities were not included such as internet, breakfast, spa/wellness center - there were extra fees for these things, although it was nice to have these things available if people don't mind spending more money.
Great breakfast and lovely river walk
Hotel is located close to Potsdam City Centre with trams & buses located directly at main entrance making access to all the tourist sites extremely easy. Also only a couple of minutes walk from Charlotenhoff train station - on the shuttle line to Berlin Schoenfeld Airport - absolutely no need for a car. Hotel is also overlooking the Havel river in a very peaceful & relaxing setting. Decor is modern, minimalistic, quirky & colourful - might not be to everyone's taste. Breakfast not included in the room rate - there is a charge of €15 per head for breakfast which is very overpriced compared with most of what is available in Potsdam. The 'bar' area is not very inviting or comfortable & service was very lack lustre.
If you like to stay out of big town, this is defenitely place to be. There was not clear, that this place is completly seperated from the Town and if you want to enjoy scenery of this little town and the social life you have to drive around.
Friendly reception staff who allowed me to use their computer so that I could check in on line for my return flight, thus saving time at the airport. The pillow on the bed was very thin and had a strange smell. I asked for more pillows and was allowed one extra.
Good hotel, value for money. Staff is correct and friendly. Enough choice at breakfast buffet with fresh products. Room contains all you need. Very good bedmatrass. Location is in a business area, but if you take that in account it is not really a disadvantage.
Clean and nice hotel, parking great, only far a way from city, in general great value for money
The kindness of the staff, the room was very clean
Breakfast and staff Pay per View switched on by inadvertance. Charged 11 €, but no confirmation required before the service is activated. Not happy at all with that.
Excellent breakfast. Quiet, clean room. Location seemed remote at first, but public transport proved to be excellent. Evening meal menu was limited, and food itself slightly disappointing.
Interesting hotel if you want to visit Berlin but don't sleep in the centre and pay an expensive room. Nice reception people, clean and really quiet room, tasty breakfast. Not so far from S-Bahn station, to go to Berlin centre in approx 25min for less than 3€ per person
Surrounding area is very quite and nice
Lovely staff, very good location. Beautiful room. The small gifts made me very happy!
Insistence on pre-paying for entire stay is both inflexible and unrealistic. Normally one pays on departure, not on arrival. Normally one is obligated for the first night only.
Very nice hotel - elegant and welcoming. Comfortable room and excellent breakfast.
Quiet room. Nice staff. Good spot to get around from I did not like paying up front it is the only place I did that. I also felt it was expensive for what we received. I managed to stay at 5 star in Dresden for less then here!!!!
Staff was extremely friendly, hotel rooms are very nice.
success - great start to our holiday Staff friendliness and professionalism. Hotel very attractive all round. no
The hotel is charming with excellent and welcoming staff. The breakfast was just wonderful. The staff went out of their way to be helpful. The hotel bus directions (on their website) was confusing to the bus driver and he was unable to correctly drop us off at the correct bus stop. The hotel might wish to be more clear about a drop off point.
Everything about the hotel was excellent from the car park to the Breakfast No pool but it was Potsdam and you could use the lake
A member of reception staff went out of her way to make us feel welcome and to provide us with information about Potsdam/Berlin which made our visit much easier. The room was extremely comfortable and staff were courteous at all times. We all enjoyed the excellent breakfast buffet. We enjoyed all aspects of the hotel, however tea/coffee making facilities in our room would have been most welcome.
lrge windows too expensive and it is not 4 stars hotel ... 3 maximum. Far away from Potsdam center, taxi very expensive, have to pay for everything ( even for Potsdam map!). Room was not very clean, bed was weird: left side was 10-15 sm higher right side. Interent is too expensive.
Everything-staff was very helpful and friendly. Rooms were large, clean and comfortable. Excellent breakfast. Great value for small price.
The hotel was clean, friendly, the food was great, unobtrusive tram service to berlin was right outside the hotel. Tickets were free thru the hotel. Grocery store was across the street. Upscale area with soviet era apartment blocks all around. Stay here if you have a car. Price was a little much for a hotel that far from Berlin. Sauna was basic for european standards. Not european luxury but european efficient.
big room and bathroom
clean and quite place the internet service
If you drive to Berlin on business that's you ultimate choice! Very close to the highway - 10 minutes drive from icc Exhibition Center which makes it effectively way more convenient than majority of Berlin's hotels. Sparkling clean even by German standards. "Stern" shopping mall with lots of great dining options nearby. Reasonable price for Internet (13 eur/24 hours). Staff's English skills could be better.
A very enjoyable and relaxing staff in a quality hotel.
The portions of food at the restaurant were child like in content and expensive! The restaurant staff was good but needed help! At least one more person on that Saturday night! consequently many were waiting for the food the clearing of tables etc.
Ease of access from the motorway, quick check in and check out, separate shower in the bathroom
The stay puts you at ease, allows you to think and in my case was a good retreat on a business trip. Flexibilty in organising travel to locations is good. Food is good and quantity is good. The swimming pool was very good. The breakfast was magnificent. There was not anything i did not like but i feel the room would benfit from a tea making facility and the tap beer needs to be colder for me.
Design. Spacious rooms. Free parking. Lack of air condition would be a problem in summer.
Staff excellent with good facilities and good food.Atmosphere very good too.
The excellent kitchen...
location. no possibility to buy anything to eat or drink other than in the restaurant. arriving very late as i did the restaurant was closing
The food was exellent,quiet surrondings, near the factory i was visiting, the staff was nice, the service was absolute helpful, the room was clean and ready when i came back after a day at the factory
The somewhat open planned en-suite facility in the room
The Hotel is within a short walk to the centre of Potsdam, so sight seeing and shopping on foot was a pleasure. My only wish was that there was a gym or sauna of some kind.
Extremely high and unreasonable phone charges
location, good restaurant and breakfast, panoramic view of the city, cleaning of the room. room very small
bathrooms have no doors .. you walk through the coridoor and you hear other's at the tops
Excellent breakfast, great location, close to the train station and the public communication hub. Despite the description on the front page not all the rooms offer bathroom with bathtub but with a shower. Moreover I find that there is really no space in the bathroom and that is mostly due to a bad designs which absolutely lacks functionality.
staff helpful. Location excellent room cold
It is very expensive considering that the room is very small and it doesn´t offer anything extra for the price. We totally dislike the bathroom, it was very small, bad located inside the room, the door was transparent and it has no good ventilation. The room in general was very smaal and has no enough space to put our luggage. The people on the reception desk were not nice.
The hotel's location is terrific, right on the river and looking out at historic buildings. Breakfast was quite expensive; hotel parking (for a fee) was difficult to find when arriving after dark.
My room was just in front of a festival and was very noisy, specially on the week-end. I asked a room in a different part of the building but they said they were full. I doubt it. So, they don't care much about their clients.
It was close to the motorway No coffee/tea facilities in room
Friendly and helpful staff. Quiet location.
Close to Berlin Ring Road, Speedy Check In, Evening Meal Good, Excellent Shower and Room Breakfast very poor and rate advertised at hotel was less than I paid
Small chocolate at the bad - big nice!
Staff very nice and polite, breakfast excellent. Quiet and very nice place. Room not suitable for families, with extra bed there is no space.
Nice hotel, clean and spacious rooms, lots of facilities, very friendly staff. Could be a little cheaper (10%-20%)
Liked that there was a restaurant on premises. The location was good as it was very close to many historical sites in Potsdam (within walking distance). Air conditioning didn't really work and it was quite hot while we were there. No one was attending at the bar so I could not get a drink one night.
A friendly and helpful staff in an hotel situated close to a superb park in a city which was well worth the visit. For an extended stay the choice of menu for ourselves was limited.
Friendly staff with adequate English. Good shower. Good breakfast. Small private parking garage (book ahead). Walking distance to the Sanssouci park and palaces. Train station nearby (+ & -). Bus stops right in front of hotel. Totally frustrating free internet was barely worth it.
The unfailing friendliness and courtesy of the staff
Comfortable room with plenty of space and storage. Restaurant open late, so that when I arrived on Sunday evening, I could still get something to eat.
Modern hotel, good sized room, friendly staff, excellent buffet breakfast. Peaceful country position yet only a short walk to Sanssouci Park and to train station to visit Berlin. no provision for making tea or coffee in room but kitchen would supply on request - no charge.
quiet, good bed and good size room. Excellent buffet breakfast and helpfull staff Wifi only possible in lobby and limited selection in restaurant for dinner.
Breakfast and parking were OK. The matress of bed was curved and very uncomfortable. The hotel charged an additional fee for an extra bed although they told me that they would not charge when I called them. Further, the baby cot was very uncomfortable due to a support in the center and therefore we had to sleep together with our baby in our bed.
Kindness of staff
Well furnished, clean apartment with good access to public transportation. Excellent service.
Nice and very clean. Very good breakfast buffet. This was the smallest room I've ever had in a hotel. The doors and drawers of the furniture next to the bed couldn't even open all the way because of the proximity of the bed. Our double room was really too small for two people. The soap dispenser at the bathroom sink was empty.
It was a good location and an interesting hotel, very large with many dining rooms. Very good food. Clean rooms. Very small rooms with a balcony but no view of the lake.
Breakfast excellent well run;interesting building and decor Not a compliant but not geared to the tourist;lack of info ;transport to potsdam ;although staff were helpful
Good food and staff excellent. Very clean hotel. Shower was broken, no extra blankets or pillows in the room.
Nice breakfast. There were no airconditioning at all in our room.
This is a relatively quiet hotel with good access to Potsdam and Berlin. The rooms are adequate and clean, the staff are very friendly. seating arrangements for Sunday breakfast with large round tables of 10 are more suitable for conferences or youth hostels.
No services, no room services, we waited 1 hour to get our meal at the hotel restaurant and finally we walk out .
rooms and service breakfest price too high
Room is clean, parking is free, roomprice was ok pillow was a bit flat
Very good location. Close to Berlin; very quiet and surrounded by forest and canals. No swimming pool
Nice room, friendly staff. Nice location. Air con didn't work. Information about hotel difficult to find in room. Limited vegetarian offers
Good location, friendly staff, large room, clean, quiet, I can just recommend it.
good connections to Berlin and Potsdam city centre. The prices for using the internet were too high.
Ambience is good
Good big clean rooms, staff was helpful with information about buses into Berlin. Need a car to stay here. Expensive breakfast. First impression of this hotel was not good since the grounds are quite unkept but once inside really nice. Not really near either Berlin or Potsdam as we had expected it to be quite close to Potsdam.
Clean and good service location
hotel in general was good. Location, location, location. Exactly in the middle of nowhere.
Comfortable beds, clean and good location to the sight seeing activities, walking distance. The room we had the shower and toilet were located across the hall.
Comfort for money is more than sufficient. Hotel staff is friendly. Parking lot is on the hotel territory and convenient. Apartment rooms clean and spacious. The walking distance from hotel to Sans Souci Park is fairly large. The use of a car to city trip does not always suits the sightseeing.
The atmosphere is quite good.The cleanliness of the hotel is excellent.
Great rooms with good service and comfort and location at good price.Good breakfast presentation. Traffic is loud most of nite but I tolerated it well, others in party did not.
Comfortable and functional space. I was 7 month pregnant and the staff did not even think about helping me with lifting the luggage to the 3 floor. Just showed me the stairs and wished good luck :)
Everything was great. The location, the serenity, the facilities, the abundant breakfast, the staff, the price.
We had separate rooms from our son which gave each of us privacy. It was very comfortable and convenient to the next major city without being too busy. The restaurants closeby were nice.
The location and ease of finding it off the autobahn. Very convenient in getting to Berlin and to visit the Sansoucci Castle. The lounge was a wonderful place to watch the Euro Cup 2008 and the room was fabulous
The apartment was very spacious and just 5 min outside of the city and close to the palace. Kitchen was very good.
Large room with lovely antiques. Sumptuous breakfast. Great value. I'm glad our room was on the first floor.
Quiet location and close to the town. Easy car access and off street parking (fee). Large room and fabulous breakfast. One, east facing window, did not have a curtain - woken up at 0430 by the light.
The room was spacious and clean, and the breakfast buffet exceptional. Our hostess was personable and helpful. A very good value. The location affords an easy walk to Sanssouci and to Potsdam Center, but is a bit of hike (with luggage) to get to from the nearest bus.
The breakfast is amazing. The staff is wonderful and make you feel at home. The location is quite, very easy to reach by bus #695 from the train station and very close to Sansoucci Palace. I would love to return to this hotel.
Outstanding buffet breakfasts. Location close to public transportation and within walking distance of Sans Soucci and city centre.
Very nice. Convenient (within walking distance) to the Sans Souci park and palace and to the city center. Clean, nicely furnished and with a great breakfast. Parking was available and convenient. We stayed in what appeared to be a newer building adjacent to the main building (where we had breakfast) and it was very nice as was the main building. The hotel was perfect for our needs and we recommend it.
Quiet rooms, very large and comfortable. Wonderful breakfast spread, nice classical music in background. No hot water one morning, one staff member less than friendly at breakfast but the other one was very friendly and helpful, hard to get receipt for payment.
Lovely salon breakfast room. Lovely terrace and garden. Good breakfast, Charming place to stay.
close to Sansosee, only eight minutes walk, and convient to take bus from main station to it. very good breakfast, very good feeling about the house and the street.
Thumbs up! Would not hesitate recomending. Comfy, clean, spaciuos, good breakfast.
Comfortable and cosy room , good breakfast. No.
The hotel is clearly better than what you generally get for the price I have paid (55 per night). Breakfast is generous. I was traveling for business, and this hotel happened to be within walking distance of the University. Perfect for me, but otherwise it is quite far from everything.
The balance between price and comfort.The distance to Potsdam and Berlin but still staying in a quiet area. Good kitchen! No free internet but even more important I missed the option of being able to make coffee or tea.
It’s a charming hotel. Breakfast is excellent! Far from city centre.
The booking via the site bookings.com wasn't known or not available. However the person at the reception made within a short time a perfect reservation Also the breakfast buffet is nice..
The staff were very polite and helpful Being English I like to have tea and coffee facilities in the bedrooms unfortunately the hotel didn't have this facility.
spacious room, perfect facilities nice public there
The staff were extremely friendly and accommodating. The restaurant was excellant with a good choice for evening meal and breakfast.
Excellent breakfast, lovely room, friendly staff who spoke excellent english, very good location, ideal for Potsdam and other areas around. None
Very good food
Very quiet room, very clean and modern. Free wifi at the room. Excellent hotel as 'base camp' to explore Potsdam or even Berlin - although railway station is some 20 minutes walking. Nice breakfast, friendly staff. Location is on the corner of the square is pleasant with some restaurants with terrace. No.