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Never recieved an invoice from my cash payment ,could not ask before I left because there was no one present ,there was also a smell with in the hotel I was concerned about leaving my car outside
They were flexible with my complaint and request the noise come from teh disco downstairs.
the staff were very welcoming and very informative about the area and th regulars were all very welcoming and made me feel very welcome a excellent place to stay.
Staff were very friendly The rooms were directly above the disco which was extremely loud until the early hours of the morning
Lovely lady welcoming us at 2am. We got her out of bed! Coffee and tea collection was nice. Showers were awlful. Sort them out! Cold water or a trickle of hot.
The hotel is dated in decoration, located in a rundown area of the town and it could not offer food. If all you want is a clean bed it's fine.
None The hotel needs total refurbishment
I am struggling to answer this question as Ye Old Red Lion Hotel had no good points whatsoever - it was the worst accommodation experience of my life to date! Where do I start: The hotel was dirty from the entrance to the bedroom. The television did not work. The carpet leading to the bedrooms looked as if it hadn't been vacuumed for months. One of the stairs represented a health and safety hazard as it was collapsing. The bedroom was less than basic and in need of major refurbishment. The owners should be ashamed to advertise this place as decent accommodation. When I returned to the hotel quite late, an individual was urinating against the front door - I had to wait until he finished before I was able to enter!
Good value and staff friendly enough, although I didn't receive an explaination about how I got into the hotel after hours, which meant I nearly got locked out for the night. Good value breakfast.
Staff Uncomfortable bed, loud plumbing noises all night
breakfast was brilliant could n't get telly to work on 2nd night.
The B&B Is spot on excellent clean rooms with excellent service.
Helpful friendly staff. Good breakfast. Not having a restaurant means having to go elswhere to eat evening meals, as a business customer that's a bit of a nuisance.
informal and friendly atmosphere nothing
Very well looked after thank you - really good breakfasts!
Rooms were clean and modern and the breakfast was good No hot water at 6.00 in the evening. No access to the hotel when we arrived on Saturday afternoon (having been told that the earliest check in was 2.00 we were surprised to find a note on the door at 3.00 saying " back in one hour"). We found somewhere to have a hot drink at the nearby national park but had quite a lot of time to kill which was not ideal after a long journey.
Friendliness of staff
Very clean bedroom & bathroom, in fact pristine. Good sized bedroom and en-suite, well laid out. Very neutral, tasteful decor. Very comfortable bed. Excellent parking facilities. Beautiful rural location. Excellent breakfast. There was nothing I disliked about the guest house. I selected the guest house for the location. I would have preferred a hotel with lunch & dinner on the premises.
The Spa is great! Staff were friendly. Food was good. Didn't like the strong smell of the carpet cleaner in the room.
Very nice lodge with excellent ammenities. We were very comfortable there and wished we had stayed longer. The staff was very nice and accommodating. Nothing
Beautiful surroundings, nice restaurant, warm welcome. The door of the balcony does not shot. When we left, the receptionist was short with us.
The spacious room and bathroom, the pool and the linen napkins at breakfast. Wine list prices very reasonable. The noise from the extractor outside our room.
Excellent food & service, attentive and efficient staff, first-rate location, very good gym and spar facilities No
The food in the bistro was excellent. The size of the rooms was also very good with easy access to all the hotel facilities. The hotel is placed in a fantastic location in the Brecons too, some fantastic scenery.
staff were always eager to help in any way. facilities were on good order and clean
The food and service in the bistro was very good. All in all the staff were very helpful, courteous and friendly. Very professional. My room was not very nice. It was a standard room (no 12). The lighting was very poor with a white bulb above the bed and yellow bulb in the sitting area and was far too dim for a large room with only 1 french door. The bathroom smelt like a hospital. The carpet was cheap and nasty. The phone was covered in dust as was the bathroom radiator. However I was told they are in the process of upgrading the rooms starting with the superior. I suggest you check with the Hotel first.
Great food, lovely staff, friendly atmosphere. Could not get S4C or BBC Wales on the TV which was a pain. No mobile phone reception (which could have been a problem)
Comfortable bed, swimming pool on site, food excellent Only continental breakfast included. Room had budget feel about it.
It was very central for the trains and buses. The hotel was clean and the staff were very helpful. nothing
Welcoming,warm and friendly. Breakfast was a bit bland as are many hotels these days.
Staff very friendly Bedroom and particularly the bathroom needed some TLC
We enjoyed our stay at the hotel . Our room was huge and also had a sitting / TV area. It was spotlessly clean, well decorated and comfortable.breakfast was very good and so was our Saturday evening meal. They do a curry night on Friday and Saturday - excellent value , choice and taste. It was all washed down with the House red wine which was very good . Nothing amiss.
good room rate. The room was vey hot and we stayed on a saturday night and it was extremly loud and noise outside due to the hotels location but this cant be helped.
Cenral location A bit dated
handy for town and country side
The location, food, and willingness of all to help. Only thing was the parking and daily charges for parking.
Size of the room/quality of the bed Old fashioned and a bit of refurbishment would be nice (there were holes on the bottom sheet.
Close proximity to centre of town. Poor service from the hotel staff.
Friendly atmosphere. excellent accomodation.
We stayed in one of the self contained cottages.It was very warm and comfortable with plenty of space downstairs for family games or watching tv. Views were wonderful and it was very convenient for lovely countryside.Inclusion of breakfast was a lovely bonus
The quality and furnishing of the accommodation was very superior. We were made very welcome by all the staff. The continental breaksfast was the best we've ever had. Nothing.
The very friendly staff, the breakfast (best selection I have seen outside of some luxury hotels), the general ambience, the peace and tranquillity. I was only there for one night so was unfortunately unable to explore the lovely garden and beautiful countryside around the hotel. I was rather dismayed to find nobody on duty at the hotel on my arrival, and there was already a group of about five people waiting to register. A phone call soon brought a member of staff, but I'm not sure what we could have done without a mobile phone, and anyway they don't all work everywhere. I had booked a single ground floor room, but it was occupied and I was given a first floor double room. There was no additional charge and the stairs were manageable, so no real problem there.
Great value for money for the six person cottage, excellent breakfast, and truly lovely staff. We couldn't get breakfast on the Saturday morning as it wasn't served until 8am and we needed to be out for the day earlier than that.
Very lovely, big house. Very friendly staff. Nice breakfast.
Absolutely superb place to stay. Pristine cleanliness. Food - scrumptious. The staff were wonderful - very friendly and helpful.
the surrounding area, clean rooms, good selection for breakfast noisy room, you can hear the breakfast room
Very clean hotel/rooms. very friendly staff fantastic service and a great comprehensive breakfast. None
Was made very welcome, an excellent location and very friendly service. The accomodation was of a very high standard.