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great design, nice hammam and sauna; far away from center, but easy to reach from highway new hotel, so not a perfect organization; breakfast is disappointing
Very helpful and friendly staff, nice modern hotel with good breakfast buffet.
the design of the hotel Would have liked the pay per view channels on TV
The staff are quite friendly, and the rooms are equiped with latest tecnology.
the stuff is very nice and it is very easy to find the hotel. yes, the air conditioning is terrible. very warm and not enough fresh air. It is very noisy outside, so it is impossible to keep the windows open. this is the reason why I would not recommend this hotel and it is the reason why I will not come back to this place.
the management in generelly is very bad!!!
bedroom Not very well connected to the city centre and the furniture fair.
modern surroundings and friendly staff
Modern comfortable hotel. Efficient helpful staff. Superb wet-room facility in bathroom.
free coffee there is no seperate bad in the rooms
Staff was helpful and we were able to communicate even though I didn't know Italian. Dinner choices were too expensive: i.e. full service restaurant prices but reheated or frozen portions.
The room was clean and tidy The location was poor. It states it is only 10 minutes away to the nearest tube stop, however it is more like 25minutes. The hotel is also based on a busy main road on an industrial estate. We were also misinformed by hotel staff about times of local transport and ended up stranded in the middle of Milan due to staff telling us the local bus runs until 2am... it is fact midnight. The hotel also states that breakfast is served between 7am and 10am. However we arrived at 9.45am one morning to be told 'no breakfast, room is now shut', after having a discussion about the time they agreed to get us a glass of orange juice- which is hardly breakfast!!! When we did have breakfast the following day it was very basic and I have no idea how this hotel was given 4 stars. I would stay away from this hotel.
staff in this hotel is arrogant impolite.
Most of the hotel staffs were not delicate enough and they do not show grace against requests of guests.
I was a female solo traveller on business+I can clearly state I will not be back.The attitude of one member of staff was so poor+unbelievably unhelpful.The restaurant facility was non-existent in that when I asked to dine there(there was no other choice as you are in the middle of nowhere)the receptionist was not only surprised but couldn't be bothered to look after me.Note her role doubled as receptionist/chef.The menu was extremely limited+the food pre-prepared+cooked in the microwave-the ping was clearly audible.!Couldn't believe it+will never be back.!For your reference if you are flying into Milan you take a metro to the last stop followed by 2 buses-other than that it will cost €40 by taxi to the metro station or €60 to the centre.
La tranquillità, l'isolamento acustico eccellente, la possibilità di accedere ad internet, la facilità di parcheggio esterno ed interno. La temperatura troppo elevata nella camera, 26° C ma tutto si è risolto a breve.
The staff were very helpfull The heater in my room, did not work as good as i would have liked.
The staff were helpful and very tolerant. We were a large group of parents of boys playing football in the area. No air conditioning at the time we stayed. Our room had only a shower head but nothing to hold it high up. Sometimes there was no hot water. The rooms were quite small.
Pleasant staff, nice and good equipped room.
The bathroom needs renewing
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
you should take it out of your offerings location, structure, neighborhood, price
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
The comfortable of room
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
The quality service, restaurant and breakfast Hard to find
Room, food far from city center, staff service moderate especially in the restaurant
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
Good service, nice room, colorful breakfast, all you need No
The cleanness and facilities nothing
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
room was nice soap
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
Excellent breakfast. Great location Price for internet access was excessive
good location for Duomo and shops breakfast was too busy and not enough food or staff
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
Breakfast buffet, reception's assistance & location (Milan)
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
Room decor Breakfast prices were ridiculously high and quality was horrible. They also rip you off. We dined a la carte for breakfast the first day but were charged for the super high priced buffet. The good itself was horrible. Second morning all we had was juice , crossaint and coffee and were once again ripped off. This hotel is a rip off. Only good for business people billing their companies. Hotel was not even able to correct our charges during check out leaving us a bet other taste of being ripped off.
Very curteous concierge staff and personnel in general. Very clean.
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Great Hotel, great staff
all was excellent
Opulent hotel, nice respite Pricey
Everything about the hotel and the stay. Nothing I didn't like
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!
Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint. High valet prices.
- Luxury. - The Value.
A great true five star hotel. Excellent and knowledgeable concierge. Location is outside of the Montepoleone shopping district so a nice oasis to come home to at pIazza Republica. Great part was frequent Benz stretch limo pickup and drop off from the hotel to La Scala/ Duomo and Montepoleone area -- that was extreme helpful with kids. Had an upgrade which was appreciated and not asked for. Breakfast were absolutely excellent and included in our price. Champagne, full hot foods and fresh fruits and pastries. Will definitely be back!! My only minor tif was pool was closed for renos. Minor and everything was to our or beyond our expectations.
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
size of room no
Room was too cold, seem heater heat up to the temp set.
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
The big and perfect bed
Bad quality of the breakfast and bad quality of the restarant
breakfast was great
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
The room style and location Only the time of checkin and checkout
Location was perfect. Rooms very nicely done up. Got a great rate as it was pretty much @ the eleventh hour.
Comfort, size of rooms, design, location and service Insufficient shelfing for putting toiletries & clothes in the shower area
pool, restorant problems with staff
Location and staff was very friendly
The hotel is realy unconventional and creative in case of design. Services are not coresponding to five star hotel. The pool, which is one of the main atractivness is closing too early (8pm). We changed the room because of broken leg of the bed and broken shower. In the another room was noisy a electric equipment whole night. There was 15minutes waiting for a breakfest table. The breakfest choice was limited less than usual three stars hotel, despite the cost of breakfest was 35E per person. Very far from to be satisfied...
The location of the Hotel Boscolo is perfect, nice designer Hotel The bathroom is much to small, the superiour room even doesn't have a bath, and the nice shower doesn't have much pressure on the water. The closets are very tiny and they are located in the small bathroom.The staff wasn't so friendly. The reception is just a table, so not client friendly. The seperate toilet is very noisy.
Excellent design, in room amenities and overall feeling, excellent location, but may get stuck in traffic to get close, so be prepared to walk "last mile" if you want to get there quicker, new and trendy Poor breakfast (charged extra 35Eur pp, without info that it is not included in price, not a value for money), little additional suggestion was offered - just menu handed, poor English of some staff (I guess they were not yet comfortable with their skills as hotel just opened), although express checkout was ordered in the evening, next morning had to wait for checkout, not yet many guests so hotel felt deserted
Please write at least 15 words Room service. Very unorganized
The location together with the view of the Duomo is, certainly, a big advantage! Also I'd point out a markable originality and cosyness of the rooms. Unfortunately, the level of service didn't meet our requirements. Thus, we waited for the in-room breakfast (consisting of omelet!!!) for an hour, giving constant calls to the room service and were almost late for the train after it. The change of the room also took quite a lot, something about an hour as well. All in all, they don't hurry to make guests' stay comfortable.
te spa relax its very good,wen zou are tired of all dhe shooping in milani dhe spa relax is the beter thing in this moment. the staf it was a litele slowli
Simply beautiful: service, decor, facilities, all up to a 5 star hotel. Room service is insanely pricey. A "flying" shower curtain certainly did not fit in this hotel, nor did the poor hairdryer.
Not Friendly, Dirty, Far from Center but good value
the reception area and facilities were very good so first impressions were always going to be good. the room was not clean and socks were found from previous client. the staff were very welcoming and factual but lacked personal touch. after paying for parking and the ticket not allowing us out the staff seemed uninterested as we had already paid and checked out.
Bed was very hard
Hotel was fantastic very spacious, the cleanliness is immaculate even for a 5 star. parking next door was very handy charged 15 euro per night instead of 30 Euro.. Bar staff were fantastic and very helpfull There's not much around on a night to do, we were charged e5 for 2 pillows, my 5 year old accidentaly pressed the button for a Movie which we was charged 14 Euro, at checkout they would not waive the charge. you have to pay 30 Euro to use the spa which should be included
there is no tea and caffe srvices in the room ,for a 5 -star hotel this is not good
Staff was excellent. Room was beautiful. Milan was great.
Here was no bottle top opener though there were plenty of bottles with tops in the mini-bar
Courteous service by bellman and front desk staff. Beautiful hotel, nice size rooms and beautiful bathroom. The internet service (if you don't have your own laptop)is not linked to hotel so you're on your own if it breaks down or does not work. Should be an automatic these days. No cups/coffee/tea provided, but were given a kettle. Also no iron & ironing board offered - just laundry service!
Location of hotel very good, underground (red line) within 3minutes walking distance. Colonial style of the hotel's interior nice, although about time for a bit of "refreshing" A blanket as bed-lining, in a 5star hotel? Never seen that before. A nice hotel, but not quite worth the price.
The room had several small defects that could not be fixed during our stay. They offered to move us to an other room (including moving all of our lugage) or complement our breakfast. We chose for the last one. Very attending staff.
the rabishest hotel i use it so far.
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
Good location Concierge not very helpful/knowledgable for a 5star hotel
nice room, very good restaurant
easy access to central milan
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
Convenient location right by central train station.
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
The location and the lake-facing balcony room. In November, the town is mostly shut down.
Friendly staff, good location, value for money
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
location the room as per the booking was superior double but was not up to the mark.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
the location and the staff are really friendly the health club should be better in such nice hotel
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
staff very helpful and friendly. good spa treatments
great stay . my favorite hotel in milan
The quality of the hotel doesnt match the price
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The room was excellent Poor service with ridiculous prices
it was nice hotel and clean the parking fee too expencive (40eruo)
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
room service dıd not replace empty bottles.
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
new hotel . close enough to fiera in Rho service in restaraunt very slow. fitness and sauna will open in 4 !! monhts ! surround buy factories .no shuttle bus to fiera
Useless and not so satisfying Its big and clean
Super fitness centre, ok dinner buffet, very big good rooms, close to fiera- good shuttle bus connections to and back from fiera. Bad breakfast (never anything left, no bread, out of yoghurt, chaos,...), only 2 english tv channels. Expensive rate that was changing from day to day, in the middle of industrial area.
The pool is missing
Hotel was nicely decorated and staff spoke good English. Location was really bad! It was impossible to get to hotel from Molino Torino metro station, even dangerous! There wasn't no taxis in the evenings and hotel shuttle didn't work at all. That's the reason me and my colleagues (10 persons) won't use this hotel in the future.
New hotel, spacious rooms, all modern and friendly interior. Free parking is available infront of hotel (outside), otherwise covered parking under the hotel for € 15,00 per day. Hotel was overheated, everyday the room the airconditioning was put on 28 degrees... When opening the windows/door to balcony, very noisy from highway next to hotel. Bathroom under water after shower, as glass protection wall is to short. The mentioned park was a piece of land not really attractive to use now in winter. No fitness center available in hotel.
the cleanliness of the hotel, we were given free internet access. it is very far from milan, and transport accessibility is very difficult. Taxi fare from the hotel to fiera milano convention center is 60 euro.
Near fiera milano which the reason I chose this hotel as well as the shuttle bus service to and from the fiera Breackfast very poor in terms of variety and quantity. for the size of hotel breakfast bar should be bigger. often run out of food and had to wait.
Everything was perfect during our stay at the hotel.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
The staff was extremely helpful and they spoke English very well.
Great location by the Duamo accompanied by helpful and efficient staff behavior
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
Location It's a stretch to rate as 4 star. Location was great and it's certainly going for the luxury market. Poorly functioning shower in our room was a disappointment for the price. Worse was the service. It was not that our needs were not taken care of but more the manner (attitude) with which they were taken care of. We felt we got poor value for money. 2 stars.
it was cold in the room
Location, Hotel Bar
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
central location & room we had was grand and spacious breakfast was so-so but then
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.