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Staff was very helpfull and corteus. No bad points.
A strategic place for family with easy transportation. Quite and nice.
Relaxing atmoshpere,clean with friendly staff Hard to find the recieption
Relaxed atmosphere and very friendly and efficient staff, with easy access to local amenities
The price The noice from the hallway, and that it was allowed to smoke /not smoke in the same floor. That means not separate smoking/non smoking floors.
Proximity to transport connections Poor welcome on arrival - quite disinterested
Very helpful staff. It was cheap and clean - just 90 Euros for 2 nights - but you get what you pay for - see below. The hotel and room were very basic. The room was tiny - not much larger than the double bed with a single overhead bunk across the width of the room. More like a hostel than a hotel. There was no kettle to make a cup of tea or coffee, just a pay drinks machine in the lobby. The area seemed fairly rough and we were worried about the car overnight. There was a small off street unsecured car park which turned out to be ok. Note that some of this chain (Premiere Classe) don't have car parks. We swapped our booking after discovering that our original choice only had on street parking. We weren't really happy about leaving all our holiday gear in the room or the car which might not have worried us elsewhere.
Generally everything was good
My initial reservation had wrong date's and I changed it on line, but they would not honor my changed reservation. other thing was, I booked Triple Room - 3 single beds and got 2 single bed for family of 2 adult with 2 young kids???? it's service and Mangagement
Location close to the highway, easy to find. Quiet place. Nice tv. The staff at the reception was ok. I had higher expectations. Our room was small and very simple with a dirty appearance. Amazing but ugly design of corridors. No power point available in our room.
Very helpful staff. They speak English well. Good location of the hotel in the centre of Cergy, not far from RER. The rooms are small, also the bathroom was very small. The room could be also cleaner. It was however ok for one night.
Very frienly employees and good welcome at the desk. No hotel-parking, very poor and small room, terrible bed with a very thin mattress which caused pain in my body,the food was poor and untasty.
Clean, staff were wonderful. Lack of amenities... Broken equipment
It was a clean, quiet, and attractive apartment with adequate sleeping arrangements for the 4 of us; complete with fridge, cooker, and sufficient crockery / cutlery. Pleasant view overlooking the courtyard.
The place is just ok They could not provide extra blankets! Their rules say that they would charge additionally to clean the kitchennette. What is this place an apartment hotel or youth hostel?
Nice apartment clean Poor communication or contact with the hotel. If a guest had not helped us we would not have gotten in.
Apartments are very well situated, just 5 minutes walk across the Seine river bridge from the Poissy train station (20 minutes to Paris St.Lazare with scnf train). Our room was facing main road but it was still very quiet when the windows are closed, no noise at all. The breakfast was available on site (for 7.50 Euro extra), but I would not recommend it, selection is very small and nothing warm.
Shower curtain was too short, hence water spilled all over the bathroom
Hotel location was good for visiting Giverny and access to Poissy train station. Price was reasonable if all advertised facilities were available. Booked double room only twin available and booked parking however none was available. The bed in our room had been put together incorrectly and had a 10cm difference between left and right. On the second night we had no hot water in the apartment and as the desk was unattended we couldn't get it addressed until 7.30 next morning. The web site indicated parking, however on site parking was only available for owners and insufficient to cater for hotel users. Staff were blunt and unhelpful. Not the best hotel stay over our 3 weeks.
Use of a small kitchen
The studio is very comfortable and spacious; a little bit far from Paris but once you get used to the public transportation it's very easy to go downtown; quiet and safe area; Poissy is very nice.
big advantage is a well-equipped kitchenette and microwave
Basic apartments hotel at Paris suburbs close to Verssillle. The apartment was clean and has in addirtion to thw toilets and bath room a small kitchen with refrigerator, electric stove and microwave. The rooms were very small so the space in the apartment wasn't much more than a family hotel room. There was no air condtioning in the hotel . It was hard to find a parking spot next to the hotel.
clean and modern, handy for the station, expensive breakfast, picked hotel as advert showed nice pool ! packed my trunks disappointed to find no water in pool !
location and great service I couldnt switch off the air conditioner
Food was good, rooms were clean and the ambience was appropriate for the business meetings.
The price was good and the staff were all really nice. There are not any real amenities. This Novotel does not include breakfast.
Private parking, nice breakfast n/a
everyone from the staff was friendly, courteous, efficient and caring; you could feel very comfortable; location allows for trips to city and countryside as well.
Ths staff were freindly and helpful. I booked this hotel because there was a pool - the pool was not open during our stay. I also note on the bookings.com website that it says that payment is not taken before check in, but it was. It was also undergoing a major redecoration and nothing was mentioned about that at the time of booking.
Bad hotel. old and unpleasent. It is not a genuine Novotol.
Comfortable Not enough choice of evening meal
Very nice for children with outdoor pool and play area in hotel lobby, both for small children but also for older children with play station. Nice with large sitting area, newspappers and TV in hotel lobby. Very close to large shopping centre and just 50 meters from McDonalds. Train station not so near and you need to drive car there.
It was quiet and I always enjoy having a kettle in my room for making extra cups of tea early morning and late at night. The staff were helpful. It was not exactly in the town but some way out and quite difficult to find.
Very cinvienient to the Town. Easy to find. The room was very smelly. Prieiouse guests had been smokeing
Obliger de dormir dasn la famille car la clef n'etait pas prã©sente a l'endroit prã©vu
friendly helpful staff (we speak no French) Our room had been used by a smoker
Very well run hotel managed by a nice and helpful family.
Handy position coming from UK to Paris.Good staff and relaxed atmosphere.Pleasant area to have a beer after work.
Free and good internet, free parking, renewed rooms. The breakfast is a quite expensive for me.
A little more expensive than others, but well worth it. Excellent restaurant and certainly the best Campanile I have ever stayed at.
The staff were very friendly and the evening meal we had was excellent. The room we were in was used by smokers and the smell of stale tobacco was not pleasant. We asked for a non-smoking room. I would suggest that all rooms become non-smoking to avoid this.
Staff were exceptionally friendly. Rooms spotlessly clean - it's a relativly new hotel. Motel style, with outside corridors. Quiet. We ate in the restaurant and enjoyed the meal. Good value, good choice breakfast buffet. No hairdryer in room. Location is a bit isolated, but it suited us as a stop en route to Versailles. I would have absolutely no hesitation staying there again.
Cleanliness of rooms. Breakfast. Cooked food is very poor. Bedroom air conditioning was very ineffective.
Very clean room, excellent value, good location, nice open space around hotel Bathroom shower, designed for handicapped guests, somewhat messy (showers all over the floor)
The updated rooms and restaurant were a nice change, clean and modern and very comfortable. It would be nice if all of the Campanile Hotels were newly updated.
Very good quality, modern and clean, very quiet just next to the Golf Courts. The staff is very friendly and proffessional. Ideal Hotel to stay and go to visit Paris (La Défense is only 15 min by car, good parking there and continue by RER/Metro ) and 35 minutes from the famous monet museum in Vernon.
silent, quite, confortable, good cousine and friendly staff, realy close to main road for Paris and industrial suburbia, so at least really ideal for business trip with a free time on disposal!!
Great place :)
staff very friendly Shame there were no leisure facilities ie pool or gym
Very friendly staff. Good in English! The view from my room on utilities
Staff went out of their way to be helpful. They were also exceptionally friendly. Furniture were very uncomfortable and the room small.
Hotel staff where efficient and very helpful.
very good ratio comfort/price
All the Staff on the reception desk, day and night were extremely helpful. They helped with several enquiries I had about travel and transport etc Even though it is quite a large hotel, the friendliness of the staff gave the hotel a warm and personal feel to it.
Hotel reception staff were very helpful.
you get what you pay for.
The hotel had a good place to take breakfast The staff was not polite at all and the towels felt like dirty
Adequate Parking area scruffy and dogs barking all night left in car outside. Walls are paper thin between rooms you can hear a light switch being turned on and off.
No wireless connection in the room.
The hotel was good for a 2 star rating as I tend to try 3 stars and above subject to availability! Nothing really apart from maybe closing down at 10pm in the evening!
Lack of power from 7.30 in the mormning. Was not re-established when I left at 8.10
Breakfast was good, bed's are comfortable
it was quiet,and helps one to sleep if you need to without disturbance,but the room numbers should be written more boldly to avoid people knocking on another people's door. people missing their room number and waking me up
Local to my requirements Hot water failed - no hot shower, but these things can happen any where, it did not put me off the hotel!
It was very quiet, clean. The breakfast was adequate. The location was in an industrial zone and was very hard to find.
Good value for the money Would prefer to have a pioper shower
Clean basic room. 2 good restaurants 100 metres away. No opening window, just a door (which had to be closed for security at night), so very hot. Located in an industrial estate.
Excellent staff. Madame on reception was extremely helpful on the telephone, discussing details of our booking, and very welcoming when we arrived. Also the night porter: friendly and helpful. And the man in charge next day, too. Excellent breakfast; very good value. Turned up by mistake at the 'other' Balladins hotel, just around the corner, where the receptionist, chewing gum and talking on the phone, was in no hurry to help and gave us incorrect directions to the correct hotel. In the end, a hotel guest took pity on us and explained how to find it.
private parking small rooms
Breakfast Hotel impossible to find due to bad directions and no signage. In industrial park.
Terrible, dirty room, no air conditioning, no ability to lock the door meant I had staff open up without knocking on the door.
Save parking, silence, good breakfast
well located - good price - comfort ok
easily accessible air concidtion did not work
It was close to my point of interest Its got no refrigerator, and airconditioning system, and this particularly makes it difficult to sleep at night cos I had to open the windowsfor fresh air and the noise from vehicles on the high way affected my sleep.
Clean and reasonably quite considering the location Difficulty with the wifi.
Hotel was very quiet and the staff was nice. We could use a phone to dial out in our room. We were not informed on the website that the hotel reception is closed at Saturday noon until Monday morning. The front desk answers the phone on short periods during the weekend but no incoming calls could be transferred directly to the rooms.
Good food, service. No airconditioniong. Noisey road.