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The location, the atmosphere, but especially the kindness and care of the personnel No
New facilities, well equipped rooms. New pool & sauna. Helpful & friendly staff and a good breakfast. Poor location for visiting the city centre; long walk across busy roads. Didn't quite seem 4 star, dining room was not attractive. Rather limited parking facilities.
It's really lovely and cosy hotel. Ewverything is very clean. Breakfast buffet is very various and the staff is very kind and helpful.
Everything was excellent
There was not a single thing we didn't like. We enjoyed everything about this hotel. The staff were exceptional, the facilities outstanding and I just can't say enough good things about this hotel and the people who work there.
Beautiful hotel, great spa facilities, awesome breakfast, staff is very helpful and friendly. Amazing city views from rooms. They don't have enough parking for all guests, and there is not alot of street parkingnearby either.
Sauna+swimming pool were very nice. Tapping noise of heating radiator in room during the first night (although it was solved after complaining at the desk); bathrobes not in room; slippers had to be paid for.
The location is excellent. The staff was extremely friendly and helpful. The breakfast was quite substantial and particularly the sauna, steam room and swimming pool are marvelous. We stayed for a few nights and enjoyed watching the sunset from the sauna!! The pillows were too soft and the bed wasn't very comfortable, it was just ok.
The jaccuzi was fabulous. The staff very friendly and helpful. The most comfortable bed. The parking was very cramped.
Excellent service, friendly helpful staff. Sound of passing trains- lack of soft pillows on bed
Friendly and helpful staff. Good pool and sitting area. Comfortable room and facilities.
Great location short walk to the city center and very nice and helpful staff. Hotel was very clean and quiet. Garage was a little hard to get out of with an American SUV.
Location is a bit far from downtown than expected while the accomodation fee is not so much economical and the breakfast is rather expensive.
very good breakfast poor quality of the bed, especially the pillows
Not enough towels, Plumbing problems,but taken care of.
a lot of space in the room.
friendly, helpful and efficient staff, good breakfast, wifi in room, good temperature control no extra pillow in the room, slightly longish walk if your purpose is the city centre (but taxis quick and cheap)
This hotel was wonderful!
It was comfortable with seating outside so that the children could play outside. The car park was too low for my car to fit in, even though I had paid for the use of the car park.
Lots of space in our "studio" room, with a sitting room as well as a bedroom. Very good parking under the hotel. The third person in our triple room had only a truckle bed, not comfortable. Service at dinner very slow.
There was poor reception, simply there was no one ore they where in the back and not giving attention to someone at the bar ore desk
Room decor, professional staff, amenities Room was set up for two, and not three people, as was reserved. Prices for mini bar were a bit pricey. Charge for parking is unusual.