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The staff were very friendly and were excellent whenever I asked for assistance. Although the food was good, the menu in the restaurant could have been a little more extensive.
The staff and service were exceptional. They accommodated our late arrival and upgraded our room. They were friedly, flexible ad eager to please. I would highly recommend this location. It is a beautiful village where the Rhone river meets the mountians at the head of the beautiful Lac Leman. The inclusive breakfast buffet was excellent. none
Good location , and great facilities
Dedicated and friendly staff, nice atmosphere
I appreciated very much the kindness of the staff in particular at the reception. Very good stay. Will return if in the region. The noise of cleaners in the morning.
The location of this hotel is fantastic, right in the heart of the village of Champery. The patio gave gorgeous views all the way around, and the views from the room balconies were equally stunning. The staff were very helpful. Excellent breakfast too! We loved our stay here. I don't like carpetting in the rooms - I prefer bare floors. But they provided slippers for every guest, so that was nice.
Breakfast was good. Staff, friendly. Even for Swiss ski area hotels this hotel was too expensive for the comfort. The mattresses were old and/or past due date, and very uncomfortable.
Service was good! No!
Very good evening meals. nice ski room. Check-in before scheduled time was possible Worn out mattresses
The stunning view on opening my curtains in the morning. The hotel was clean, comfortable and quiet, it was also convenient to the railway station. The staff were pleasant and helpful.
Lounge & log fire, afternoon tea and cake
The friendliest hotel I have experienced in the Alps so far, having been on tour for the last two months. Great rooms, clean, fantastic tea and breakfast. I plan to go back for holiday rather than work, I highly recommend this hotel. If you are going to Champery it is the only place to stay. Fantastic
The staff were concerned about us having a pleasant stay and little touches like free tea in the evening set this hotel appart from others.
our room with 2 beds was nice and the beds where ,just like at home! It is nice to get up and enjoy the excellent brerakfast.!
In particular the friendliness of the staff who made every effort to make our stay comfortable
Beautiful view, nice breakfast (and afternoon tea), friendly staff and great service, perfect location (near ski lift), good facilities (spacious room, garage, ski locker room).
Clean efficient and quiet
Geeod valus and very clean. Friendly staff.
The Managers: very professional I liked everything
Lovely friendly staff
Hotel situated right in the center of a very typical old Swiss Village. Room was clean. Staff was extremely nice. Had to depart early (before breakfast was available, and they made me a breakfast setup that I was able to enjoy before my departure. There was a large local festival going on the nights I stayed there. There were concerts, etc. at the Skating rink on the main street 300 meters below the hotel. The noise was quite loud - and lasted until 2-3 in the morning. With ear plugs and the window shut (quite warm without air conditioning) it was acceptable. Would definitely check on this the next time I stayed there.
the owners were the most friendliest people. They made our stay extremely comfortable as we were early and needed a place to stash our baggage before heading our for a day of snowboarding. She even gave us our room at 9:00 am so we could change and get settled before heading out. Great service and would definitely go back.
Cozy family hotel. Friendly staff and ok breakfast. Good afterski in the bar.
helpful, friendly staff, comfortable room, nice views, great breakfasts and afternoon tea & cakes access to the skiroom from the main street/ reception level was down stairs, rather than by a lift
Centrally located Breakfast was poor
Warm welcome, comfortable,spotless, newly refurbished bathrooms, central location, tea and cakes after skiing, ski hire next door, relaxed but pleasnt decor and atmosphere + Bar des Guides attached suited older teens ! No complaints at all.
The staff was very friendly, cheerful and knowledgeable. In fact, the staff was great!! Location is very close to the palladium and chair lift. The main street of Champery is right outside the hotel. Rooms are clean, bathrooms very nice and it looks like many or most of the rooms have a fabulous view. There is no spa or jacuzzi. The computer that is available to check the internet is a tad older (slow) and there is no printer. You have to ask to have something printed and there is not always someone at the front desk to help you print.
Staff are very nice and friendly, nice homie environment, good decoration in room, ski room link to ski rental shop. No hot cooked breakfast
Hotel was easy to find, staff friendly, joint large rooms are well furnished and comfortable. The bar area was family friendly. The breakfast room was pleasant and food good and ample in quantitiy. The location for skiing was disappointing despite being less than 15mins from centre of Portes du Soleil .Monthey is practically industrial in nature with chimneys spewing out steam etc. Everything is closed by 6:30 pm no area for little strolls etc. The hotel also does not open in the evening which left one nearby hotel restaurnat or a chinese take-away the only real alternatives within 10 mins walk if after 6:30pm.
All arrangements were made by e-mail for our late Sunday evening arrival and we had no problems, room key was waiting for us at reception desk. Facillities to make a cup of tea in the room would have been appreciated. Only one pillow per person.
Very friendly and family atmosphere. Excellent restaurant.
The situation close to the city center, parking facilities on the other side of the street, spacious room and good breakfast
Staff were extremely friendly and helpful during breakfast and check-out. Room was very quiet and clean. Perfect for a one-night stayover. No reception on arrival (Sunday) - had to get a code from the hotel and pretty much fend for myself. Wi-Fi reception was touch-and-go. except in bar area.
convinence for getting to Silo8 and the Spa in Lavey
Restaurant was excellent-rooms are clean tidy and well decorated making the best out of simple motel type construction/layout.Wide range of international tv also pleasing
Enjoyed our stay but thought the rooms could ahve done with a a little imaginative decor, new shower, mini-bar, kettle ie modernising. Wifi too slow. Breakfast a bit 1-dimensional. Nice bar. Helpful staff. 8/10 Shower
Nice mid-range hotel. Good location for train station, Champery centre and local free bus for the ski lifts.
Very friendly and helpful. Allowed us to check in early so we could get off to the slopes. Would recommend.
Proximity to all the village's restaurant. Typical swiss chalet/hotel atmosphere Price felt high for what it is. Maybe it is just because availability was so scarce that weekend.
friendly hotel, not really trendy, but pleasant and cosy wifi not really for free!
Amazing staff, from Teresa in the front desk to every waiter, cook, cleaner, everyone is very friendly and willing to help you with any request. We will go back.
Quaint, family run hotel Old fashioned bathroom, hotel restaurant not good value.
Central; old fashioned comfort; good value Better ski room needed. Staff sometimes a little vague about what is needed or being ordered.
Hotel is a short walk into the center of town with a free bus to/from the cable car. Great little bar w/fireplace.