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the staff were extremely helpful. The room was clean and comfortable and well equipped. Dinner was good. Facilities for disabled guets appeared good.
The room was a good size for a family room and the shutters on the windows ensured that we awoke when ready rather than at sunrise, which is when the kids usually wake up! The evening meal was of exceptional quality but quite expensive owing to a poor exchange rate. The ability to make tea or coffee would have made a big difference to us.
Hotel of the 4+ stars standard, highly recommended. Friendly, helpful staff. Hotel is clean and tidy. Very comfortable beds, the rooms are big, nice plasma TV. Big bathroom, nice decorated. Good parking (oposite is the police station), free wi-fi, no password required. Excellent!
The hotel had recently been refurbished to a very high standard. Every thing was very clean and fresh with very tasteful decor. We were greeted by a charming young man who made us feel very welcome despite us arriving before our check in time. We dined in the hotel and the food and service was excellent. Breakfast was an optional extra, and was quite expensive for what was on offer, but what there was available was fresh.
Strange lighting system in room which makes annoying noise whenon.food good. but 30% overpriced compared with recent places we have eaten at.
Stylish hotel internally, helpful and friendly staff, bedroom very comfortable and clean, excellent food
Friendly welcome - Efficient and polite service - Convient location as only 1 hour drive from Calais. Nothing
We have previously stayed at this hotel, on and off since 1986 and each time it is better No fresh flowers and a complimentary bottle of mineral water and a small fruit bowl would be welcomed
The hotel is very convenient and very comfortable The food is expensive
Helpfulness of some of the staff Quality of food
Luxury, food. This was our 4th visit.
All of it No hot water at 0700 in the morning!!
choice of restaurants, good food, nice rooms, friendly staff, convenience for channel a touch on the pricey side
Beautiful settings. Charming rooms and grounds. Great restaurant and No irons available in room though staff ironed my clothes instead (no charge)
We have stayed many times because of its excellent location when travelling through France. The Brasserie restaurant is good, the bar is pleasant to relax in. Prices are not cheap but for the pleasure of staying in a lovely building, it is worth it. Staff are well trained and very pleasant.
Close to motorway - a gentile hotel which serves good food and takes dogs
The location is particularly good for exploring the surrounding area including the WW1 Battlefields and also a convenient stopover for the Channel ports and Eurotunnel. The staff were friendly and efficient and our room and bathroom were beautifully warm! There really wasn't anything I didn't like.
The price we paid was very good - if you get a great deal on the price then its worth while. There are lots of places to eat late at night at the hotel. Finding the hotel is a nightmare as the address given is miles from where the satnav takes you - locals told me loads of guests have this problem. The main problems are - the night porter seems to spend more time out the back smoking which means there is a wait if you want something. Other guests smoke in their rooms and the smoke pervades the gets out into the corridoors and your room.
Large comfortable bed. Great shower. Staff spoke English which is useful if your French isn't very good. Air con in bedrooms. Easy to get to. None really.
A simple, chain hotel that maintains high standards of cleanliness and service. The place is rather hard to find and the road it's on isn't in many GPS mapsets - Look for the retail park on the Bethune road and you'll find it.
Convenient stopover location. Practical. Light and pleasant. Secure car park No English language tv channel
Comfortable modern room with good shower and separate toilet, Car park has electric gates which are closed through the night, The staff very helpful and spoke English Had problems finding as sat nav would not find it, But found gps. taken from the "Guide Inter - Hotel" GPS.Lat.N50.491111* / Long. e2.5750*
Friendly staff. Immaculate rooms. Good breakfast
Comfortable modern room with good shower and separate toilet, nice restaurant next to McDonald and it get very busy so go early Dogs in restaurant!!! and Smoking in the rooms!!!
The rooms were well designed with large and comfortable beds with good linen. The breakfast was copious with excellent coffee and hot drinks.
Good no frills hotel ideal for a stop over Located on the edge of an out of town retail complex, and was very quiet at night. Helpful staff at reception and a modern styled room which was clean and comfortable
Good welcome from male staff.Other staff ordered taxi for us ok. The lack of any chair in the room or desk facility.I Pointed this out to staff.The room had a small stool which was completely useless.Hotel has wifi but nowhere in room,other than the bed for using laptop !
The room was spacious, clean and tidy. At the back there was a shed in which to lock my bicycle. There are several restaurants nearby. My booking was for a Monday night. This is the one day of the week when the restaurant on the ground floor is closed, and there was no member of staff on the premises to receive arriving guests and issue room keys. If you have booked to arrive on a Monday you will need to telephone the number displayed on the door, and may then have to wait for some time before someone comes along to the hotel to let you in.
Very clean and comfortable for an overnight stay and convenient to the Channel tunnel and ports. Cost of buffet breakfast @ 12 euros per person seemed excessive
noise from ventilation system in "Charme" rooms. Motor runs all night
The quality of the staff, the bedroom and the restaurant Nothing
We reiieved a very warm welcome from all the staff; in reception,the Le Vasco restaurant and at breakfast in the morning
excellent stopover near the A26 no - everything was fine
Clean, well run. Rather corporate feel. Lacking a personal touch.
Hotel and grounds good Breakfast for which there was an additional charge of 12 euros per person was not up to the standard of other Best Western Hotels breakasts. Some of the plates /dishes were empty or had very little in them.
Staff were not only polite but extremely friendly and pleasant. The Chateau and its restaurants were a delight No tea/coffee making facilities in room
The attached restaurant was exceptional. None
Efficient, well-organised hotel. None really.
The room was very well furnished. The staff were very friendly and welcoming, and the food was excellent. They had no baby chair in the restaurant.
room clean and pleasant breakfast basic
No complaints at all
Silence, proprete, gentillesse du personnel
Comfortable and quiet room. Not the hotel's fault but the chef was ill. A pity as the menu looked inviting.
The staff were extremely helpful and clear about how to manage our stay.
The rooms were clean and tidy. The shower was hot The restaurant was closed on a Saturday night this was disappointing
clean modern rooms Security outside the hotel
The hotel was very stylish as in the photographs, very tastefully decorated and really worthy of a higher rating. The bedroom, though small was clean and comfortable with an en-suite with excellent shower and plentiful hot water. The breakfasts were the usual continental style, and although we did not have an evening meal other members of our party did and said it was delicious but novelle cuisine ie small portions. Well positioned for our short stay with shopping center and eating places nearby. An enjoyable experience, highly recommended. There is no bar or lounge area.
Friendly and helpful staff. Modern, clean and tidy accommodation and facilities.
Although the hotel is on the main street of the village, the rooms at this hotel are at the back in a single story extension alongside a long garden and hence very quiet. In summer you could sit outside your room and enjoy the evening air. The clientele appear to be mainly business people with a sprinkling of tourists in the summer months. The dining room is pleasant, the staff friendly and the food good at reasonable prices. There was a perfectly acceptable fixed price menu at 19 Euros for example. A good, authentic French small town establishment; seems well run. Off street car parking. Would certainly use again. No serious minus points. Some might object to the profusion of pine panelling in the bedrooms in the garden extension and the absence of an English language tv news channel.
Spacious modern studio style rooms were very comfortable and the evening meal menu varied and was good value. Location within walking distance but with on site free parking was really handy,
Clean and comfortable rooms - the standard rooms have been upgraded since we last stayed so are even better. Good breakfast and friendly staff. Will be staying again next year.
Friendly staff, good service. Rooms fairly basic but very clean and comfortable. All rooms are on the ground floor and have patio windows out on to gardens. Food is excellent and reasonable priced. Restaurant has 3 menus at 19. 27 and 36 euros. Good continental breakfast at small cost. Parking available Nothing
the food and accommodation
Friendly and warm, typical of family type hotel.Very comfortable rooms and good value menu
The unusual bungalow/chalet style of the rooms with the additional feature of the attractive gardens
The food was excellent
Nice atmosphere, lovely relaxing garden and excellent restaurant. Parking restricted if hotel is full.
The restaurant was good and, in room 11, we had a wonderful bathroom. A very attractive garden to look out on. Our beds were 'covered up' rather than made and the cover for one was just left on the floor.