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The hotel is an easy walk from the train station, yet is not impacted by noise from the station. The staff were friendly and efficient. The room was very comfortable.
The hotel was next to the train station which made it very easy for us to transport our luggage. We took the Glacier Express this day, and the next day were on our way to Innsbruck and Salzburg. Great location.
The location near the station was very convenient, and we found the hotel to be very smart and convenient for local trips. N/A
Very pleased with the room. The entrance is very two star. The reception area is also mean for 4*. The room kettle should be fitted with a Swiss plug. (Reception immediately provided an adapter but that's not the best solution). Could the road maintenance people outside the cafe next door be told to provide a temporary walkway. Dragging cases over builder's rubble is not the right image for your new 4* guests.
Convenient location. Excellent breakfast. Friendly and efficient staff No. Everything was fine
We loved the hotel. It is first class. It is a great place in Chur.
Close to train station. Delightful breakfast. Very clean. Modern bathroom appliances With great shower. Modern interior design. Switzerland can be pricey
Location, just steps away from the main train station and the shopping area. the pillows were not so comfortable.
Although I only stayed the one night, the hotel was a perfect location near the station and centre of town.
Good Service and value of money
We only stayed one night but were very happy with our room, which was smart and comfortable, and with the location, near the railway station and near the town centre. Breakfast was good Nothing!
Quiet location in old town. Stayed in spacious new room with wonderful walk-in shower!
Easy walking distance from the train station and a delicious breakfast.
We were given one of the "new rooms", which turned out to be a lounge and separate bedroom. The lounge area had a bed-settee and a small kitchen area (although we only made use of the fridge). The hotel is situated in a very good position in the Old Town, but is only a short walk for the New Town and Railway station and other transport facilities.
The hotel was central in the town of Chur
location, staff, breakfastroom tv is really very small and too high up
The breakfast was very good. As soon as something ran out it was replenished. We are not used to smoking being allowed in hotels in Australia. Even although there was none at all in the rooms, one did have to walk through the foyer which was very smoky. We are very surprised by the number of people that smoke. Just amazing. Australia is very much advanced allowing no smoking in restaurants pubs workplaces etc
It is located in a quiet and aesthetic part of the old town. The carpeting is ugly and so is the smell of smoke in the bar, which permeates the entire hotel entrance. You don't get a very positive first impression to what is otherwise a wonderful hotel.
Hotel is charming,clean,quiet, and easy 5 minute walk up from train station. Surrounding old town district offered nice shops and excellent restaurants.Staff friendly and helpful to english speaking guest. Great find for a quick trip.
Nice room, great breakfast, nice bar, friendly staff
position in old town- views room was very small not much room fro 2 to move about
Privately owned,a mix of older & younger staff all trying to please. Nothing seemed to be too much trouble. Quite well situated for the old & new town.
Well located in the old town of Chur. Our room was in an adjacent building, fourth floor, charming and spacious, open to roof timbers.
The room was very pleasant. It was very clean and the hotel is well looked after.It has a nice quiet position with car park. I think that for a four star hotel the room could be provided with a mini bar. the breakfast was v disappointing - no bread!!!!
As I pointed out to the receptionist, The Stern is not worth 3 stars - it should have 4! We have stayed in many 4-star hotels that were not nearly so charming and pleasant as the Romantik Hotel Stern. The waitresses were very friendly - a little too much so. It was overbearing but they meant no ill.
Attractive looking hotel Small room size. It would have been helpful if the menues were also in English.
Nice furniture in room, great breakfast, helpful staff no lift for the rooms in the building across the street. We knew this in advance and we only had to bring up the suitcases one flight but it was the only negative.
Location in old part of town-parking available-helpful staff- nice to have a radio Lighting in bedroom-too dim to read-also surprised that not energy saving
big bath tub. location. way over priced! the bed looked like bunk beds put side by side. the TV was the size of a postage stamp. the furnishings remindered me of my hunting cabin. very small room, did I mention it is way over priced!
Very little. Hugely overpriced for a tired hotel, which is in need of total renovation. We booked a superior double room. If this was superior, I hate to think what a standard room is like. For the same price we stayed in a 4* hotel in central Rome with luxury marble bathroom. We were extremely disappointed with this hotel.
Warm welcome and helpful staff. Restaurant is charming but none of the three dishes that we ordered corresponded to the menu description. The service was good but the kitchen appeared to be overwhelmed.
Attention to detail, warm atmosphere, friendly, polite, efficient staff.
Beautiful and cozy hotel close to the slopes. Hotel bar with live music and fireplace. Great Spa. Excellent food. Hotel staff is extremely friendly and always ready to great you with a smile. Expensive, like everything else in Switzerland. CHF 800 for a double room is definitely pushing it. Anyway, if your pockets are deep enough, enjoy the experience.
Hotel does not let customers choose the currency for the payment. They convert CHF to foreigner's currency plus the exchange rate 3%, and force you to sign. After you get the receipt, it has a statement: I accept the total amount above and have given choices of currencies for the payment.
helpfull people at breakfast Floors dirty, no vacuum cleaning. No fridge or safe in room. We were asked to pay for all stay at check-in.
Close to the Town A bit noisy because of the trafic, and missing a fan in the room
Friendly staff, clean rooms, smooth check-in/check-out Parking is a bit difficult (not enough parking spots)
Fairly good value. Not a bad location being about 20 minutes walk from town. Good, safe parking underground. Very basic with no air conditioning. The latter is very important as I would recommend not staying during a hot weather spell. There is no way to cool the room without opening the window at which point it's too noisy.
Close to McDonalds. Clean, nice, comfortable bed. Stored our lactose free milk in a refrigerator. No wash clothes wee provided.
breadfast is good
The room had a balcony which was nice. There are no facilities that are avaialble in other ibis hotels like iron,etc. The bed and the pillows were very uncomfortable. The staff were uncooperative when asked for any help. The balcony was not clean at all. Overall the experience was worst among all the hotels in switzerland.
The pyrimid structure was unique. The hotel was clean the staff was wonderful.... the decor in the hotel rooms seemed a little outdated but again it was super clean and organized.
Excellent breakfast, good location.
Location just in front of a nice pond and by the skislopes It was very difficult to find a restaurant inside the hotel and the concierge would not help us booking it. The lady at the hotel just by the entrance was terrible.
very relaxed stay in Arosa. We also really appreciated the Arosa all inn card which allowed to use cable lift, boats on the lake, bus etc...for free during our stay the outside of the hotel and the restaurants were very outdated. the breakfast was too basic for a 4 star hotel.
Spa on the 4th floor, 4 different restaurants to choose in the hotel, very friendly and helpful staff noisy rooms, cold bathrooms (no heated floor -> ice cold bath tiles)
The hotel is family run and this showed as it had a great homely atmosphere, a real nice change from the usual international business chains. Nothing was too much for the staff, always helpful and ready to assist. The hotel also has a great Chinese restuarant.....not too many choices of dishes but what there was was very authentic and delicious. I would definately stay again at the Post Hotel. I would like to see kettles to be availiable for the rooms as this makes it much easier when travelling with small children.
Great location for skiing, the new SPA is a treat after skiing the whole day. We stayed in a double room connected to a single room for our son, it was a very good setup Tiny TV, the ceiling and lamp trembled each time the guests in the room above walked, quite expensive for the value.
staff was very cooperative and nice. view is beautiful. sheets where poor and unpleasant.
The location is wonderful, staff is friendly and it is just next to the railway station.
Ski and swim in their nice pool
Swimming pool, food Hotel documentation in English and German is very good. But I would have liked the other brochures in English as well
Friendly staff, convenient location, nice views, nice food Pool shallow. Restaurant rather brightly lit for that romantic meal!
Location Lack of tea/coffee in the roomchoice of English tv programs
courtesy of the staff, cleanliness of facility, free minibar water,beer daily fee to use the small fitness room. in light of the cost of the facility this seemed unnecessary and left a bad taste in our mouth
The hotel was towars one end of Arosa away from the main road and very quiet. Our room was comforatable and very clean with balcony views over woods towards snow covered muntain tops. The mini bar and various facilities in the hotel were free and we liked the bath robes and shoes. The staff were very pleasant and most spoke very good English.
beautiful situation and views
nice pool, shuttle service (quite long walk to train) housekeeping knocked on my door 3min before checkout time to tell me that its late.
The hotel is at the center of the old town in a very nice spot. View from the room was nice also. Internet access for free!!!. The staff were nice. Parking was not a problem since they have parking places 3 minutes away. The price was very good for 3 persons in a room. Breakfast service was a bit slow.
Yes. The cheese knife was broken and I cut my self on that knife during breakfast. I said that the knife was broken to the employer and would be better to substitute for other one before other people get hurt. On the next day, during breakfast, the same knife was in the cheese table again but with tape. I think that this is not professional.Yes. The cheese knife was broken and I cut my self on that knife during breakfast. I said that the knife was broken to the employer and would be better to substitute for other one before other people get hurt. On the next day, during breakfast, the same knife was in the cheese table again but with tape. I think that this is not professional. This is my only complaint.
The Breakfast should started at 7am and but the food was not prepared until we left, that was about 7:30am.
The hotel is in a very good location, nice old building, The breakfast is very good, Free Internet good wifi
Great location near the old city and it close proximity to the railroad station. Everything that interested us was close by. The street noise.
Friendly staff, OK breakfast, best rate in the area that I could find. No
Excellent location. Right near old town, shops and restaurants.
The hotel is close to all amenities and the restaurant is good The hotel seems a little run-down, although it seems that there are some improvements happenong
Great location Delicious breakfast Comfortable beds and rooms Helpful staff Extremely attentive to my gluten free needs Being an old building, you hear when other guests are moving around in hallways/ upstairs
Our second stay. Very helpful staff and excellent position. The place dates from the 1700's so its character compensates for lack of modern conveniences. A word of caution only: This hotel is housed in an ancient (1700s) building so don't expect modern conveniences. The tiny lift is retrofitted and there an unavoidable flight of stairs between the street level and reception.
The hotel rooms were nice, large, but old. It is in a great location and the breakfast was great. There is a lift available from the 1st floor, and the accompanying restaurant had a great meal. The common areas were old and weren't in the best state. A little work would make this hotel a really nice gem.