Overview

Hotel Green Plaza Karuizawa

2277 Omae, Tsumagoi 377-1512, Japan
+81 279 864 111

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+81 279 864 111

Overall guest ratings

7.6/10 Good
Based on 563 reviews

Review highlights

  • 7.5
  • 7.3
  • 6.8
  • 5.7

Good to know

  • Great reception
  • Professional service
  • Great menu

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    About

    A Northern European-style resort hotel on the plateau at the base of Mt. Asama. A park, church and golf courses are in our 100 sq. m. premises.

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    Japanican
    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 563 reviews
    • 7.5 "Good breakfast."
    • 7.3 "Good service."
      7.6 "76% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 6.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 6.5 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Average value."
    • 5.7 "Location is acceptable."
    • 3.0 "Bar is disappointing."
      4.3 "Alcoholic drinks were awful, according to 57%."
      1.0 "90% said beverages were too expensive."
    • 2.7 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall Rating

    8.0 Good
    Based on 5 reviews
    • 8.3 "Food is delicious."
    • 7.0 "Nice rooms."

    Overall Rating

    7.4 Good
    Based on 287 reviews
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      8.3 "83% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
    • 6.5 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Average value."
    • 5.6 "Location is acceptable."
    • 2.7 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall Rating

    7.7 Good
    Based on 270 reviews
    • 7.7 "Good service."
      8.0 "80% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.1 "Nice rooms."
      7.8 "78% were happy with the bathroom."
      7.5 "75% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      9.2 "92% liked the big bathroom."
    • 5.8 "Location is acceptable."
    • 2.5 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Professional service"
    "Great menu"
    data provided by TrustYou

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