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the friendliness and attentiveness of the staff and the good value we received no
The bar and food was very good at the hotel. The rooms were very big and the furniture was outdated. The toilets and showers were also outdated.
We were at a wedding in the hotel. Everything was just perfect - enjoyed the food and also the use of the leisure facilities. Would recommend the hotel.
Rooms are large and comfortable. Restaurant is excellent and the onsite pub is handy. This is a hidden gem Nothing, this is a great place to stay
Really friendly staff
it was a nice stay. very happy with all concerned
excellent spa the bar could do with a face lift
The staff and cuisine were excellent the beds were too small and old fashioned, with rockhard mattresses. The TV stations were limited and had buzzing
Very pleasant hotel with a good breakfast.
clean, staff brilliant especially Gerry expensive to stay in
perfect for the occasion of the christening. Good staff, nice layout.
The hotel is in a lovely setting within easy walking distance of the town centre, in an easy to find location, surrounded by many cosy pubs, and it also caters in-house. The staff are very polite, wireless internet access is included and a very filling buffet breakfast. Rooms are comfortable and well appointed. This is very suitable for both business and leisure travellers. Overall very good value. I will be staying again. The only thing to watch out for is the car parking, which appears substantial but the hotel is very popular, so it’s very busy.
The staff were very friendly and went out there way to help in any way they could. The location was fantastic. It ticked all the boxes for us. Will definatley be coming back.
Beautiful Location and staff very helpful
Lovely location good food friendly staff View from bedroom window not great, it was a big wheelie bin depot
Nice location, close to town. Comfortable and good value for money. Was satisfactory as a 1 night stopover. Hotel is showing too many signs of wear. Needs a major refurbishment. Bedrooms are on the small side. Didn't use leisure facilities so cannot comment on these.
Lovely location, convenient to centre Windows dirty. Bathroom grotty
The Staff This Hotel is outdated cold Room had to get a heater, no double glazed windows with catches broken, no hot water when we needed it, Alarm went off at 6am and again at 9am, 1.5 to 2 Star. would not go back. It was a city break out of Hell
Beautiful location, welcoming & efficient staff and lovely ambience!!
Spacious bedrooms (126 & 300) Very good dinner & dinner-menu Good breakfast selection A lady singer with a rather unattractive voice with the volume on her equipment turned up far too high penetrated all rooms near the bar. Maybe she was performing for a private party, but her voice penetrated the ground floor.
The warm hospitality, comfort and relaxing atmosphere.
Beautiful setting. A lovely, homely house. Floorboards very noisy.
enjoyed the hotel
Friendly Staff. Lovely location and grounds When I booked I believed that was staying in the main hotel building. However we found ourselves in basically a modern terraced house - with no kitchen! This little complex was in fact a motel. Unfortunately we stayed on a Friday and Saturday evening that had weddings on both days, thus the bar area during each evening was full of wedding guests - no place for a pre or after dinner drink.
The accomodations were spacious and very comfortable. Breakfast was plentiful. Nothing
This our 5th time staying at your hotel, it is special to us. It is like coming home. It is friendly, comfortable, the staff are great and we will be back. N/A
We were given an 2 bedroom apartment for the same price as our family room, which we had found to be very small. This was very good value and a pleasant stay. We stayed 2 nights to visit with family in Castleconnell. We had supper in the bar and it and the breakfasts were very good. The decor is very nice and the gardens and location lovely. Our 3 person family room was very small and not terribly exciting decor. Perhaps the rooms are ready for a redecoration soon.
I was taking my mother on a trip and we enjoyed the stay at your hotel very much. We especially enjoyed walking the grounds and the brook. We wish we had more time there. My Mom especially like the fire place. Seats near the fireplace
We stayed in a suite and the rooms are quite spacious. The rooms were dirty (dust on windows and on floor, spots on carpet, kettle not clean) and really need some refresh. Bathroom floor was not in good condition (stone floor broken). Breakfast table was not clean (spot on tablecloth ans plates). This hotel is very expensive for what it offers.
Stayed in the Shannon Suite at the single persons rate. The room was amazing. Very big with huge bed and lots of period furniture. Bathroom was complete with Whirlpool bath - very relaxing. Huge Cobweb on door frame going into bathroom, and the television reception was very poor.