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Big room, good bed. Airport Shuttle okay (and on time) (as all hotels in the Zürich area) the hotel is expensive. Isolation of the room could be a bit better.
It was very convenient to the city - you just come out of the S-Bahn station, cross the track and you're there. It is a short drive to the airport. It was fine, but very sterile.
Easy transportation, bus and train easy walking distance. Shuttle to airport. Shower sprayed water onto bathroom floor. Tile grout needed work. Otherwise room was good.
Hotel was easily situated at the kloten train station - literally right outside. Shuttle to airport needs to be scheduled in advance, and is very convenient. Nice atmosphere. Rooms are good sized. There is no AC like in much of Europe, but you can use the floor fan and open windows. Great place to stay!
Hotel was very clean. It is just a few minutes from the airport with a convenient shuttle. Basic hotel, no frills but clean and relatively inexpensive for Zurich. Staff were friendly and helpful.
We used it as a place to stay the night before flying out of the airport but its location right by the train would make it suitable for longer stay if staying in Zurich was too expensive or you have a car (free parking). Quad room was spacious and comfortable. The area isn't exciting but, again, works well as a base of operations or stay before/after flying in/out.
Good location for an airport hotel with free parking and internet. Very quiet room. Decent restaurant for dinner and express breakfast was good option (if you don't want full buffet). Nothing really but would have been nice to have a reading light by the chair.
Effective check-in. Quiet and clean.Good food for dinner. Shuttle bus to airport.
Staff was very friendly and helpful. Located very close to the train station made it easy to get into town. Noise wasn't too bad. No A/C in rooms. They do provide a really nice fan in the room and that did the trick most of the time
Airport shuttle timely. Train station to downtown right outside hotel. Friendly staff.
A wonderfully convenient hotel when coming from/going to the airport in Zurich. Although it is right across the railroad tracks from the Kloten train station, all the guest rooms are on the side of the building away from the train so it was very quiet. very easy 15 min. commute into downtown Zurich. Grocery store right across the street and fridge in room so we did our own breakfasts. Staff was very helpful in recommendations for our one free day in Zurich and the free shuttle to the airport was quick and convenient. Also appreciated having a restaurant on the premises for quiet evenings. Definitely caters to international travelers.
Best Zurich airport hotel I have stayed. Free shuttle; 100m or less to Kloten train station; modern, nice. Like all, bkfast is expensive
Staff was friendly and helpful. Good English language capabilities. I was there on business and this was a good location in that regard Air Conditioning was inadequate. Hard to sleep at night because the room was not adequately cooled. They said they would check it but no noticeable improvement
airport shuttle, restaurant the doors to the rooms are different, they do not lock automatically. you have to use the key, even on the inside.
The location, good hotel for stopover between two flights
Proximity to Kloten station. Convenience of airport shuttle. No air conditioning. Staff did not respond to request to open the safe in the room which was left locked by the previous occupants.
This is one of the best deals in Zurich. The hotel was very clean and the rooms were spacious. There is a convenient shuttle to the airport and the train to downtown is right across the street. I definitely recommend this hotel to any type of traveler staying in Zurich.
It was convenient to the airport and the shuttle system was wonderful. I thought the prices in the restuarant was somewhat high, but the food we had was very good. The staff was very accommodating.
The lady who managed and served in the breakfast room was particularly friendly and efficient. She made it feel as if I were staying in her personal guest-house. Please convey my appreciation.
Good hotel in zurich & pickup & drop facility good
The room is very clean. The location is very good for persons who have early flight, just 5 mins to the air port. I booked room for 4 persons, they gave us 2 rooms, one with twin bed and another one is 1 bed but it seems very small for 2 persons, It is just a queen bed. However, it was ok for us.
access to fresh air from window
Very friendly staff,both at reception and breakfast. Very clean and quiet rooms. Fast free wired internet in rooms.Good beds.Ideal location to airport as well as to Zürich city. Breakfast good, but little choice.
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Stayed here many times - can't fault it.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
driving directions from airport need much improvement vis-a-vis construction on road
Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
A very comfortable hotel . The rooms
excellent value for your money hotel. clean, comfortable and stylish. sfaff is very friendly and helpful. location is good. shopping, restaurants and train station are just 5 minutes away. our room was brand new remodeled. our room was on the first floor with the view of a busy road. however, thanks to the sound proof widows it was very quite in our room. we kept our blinds closed on those windows. other windows overlooked a park, so we used them.
very central. Very dark in our suite. Bedside lamps not reading lamps. Towels very small.
Cleanliness, excellent resturant and bar, helpful staff at reception. Just the tap in the bathroom was awkward to use and the sink was not placed well in conjunction with the mirrors.
Even though it's in the center (with all the facilities, close to the old town with shops), we had a very quiet night, and a great sleep!!! We even received a welcome drink! The breakfast was great as well!
Friendly staff, clean facility, free parking, Good breakfast included in the room price. Room look old and shabby, inside room carpet need upgrade.
Good located near centre of city
the bar, the breakfast, the efficient and friendly staff I sleep with quite a large pillow and found those provided, even putting two together, too small. Should have asked for another but too tired by that point
I liked its position close to the centre of the town and yet quiet. The staff are extremely friendly and helpful and the Restaurant has a very nice athmosphere.The room was spacious with a nice outlook onto the park. The breakfast was very good too. There was nothing about this hotel that I did not like.
Good location Nothing
The room was excellent and represented very good value for money. Acess to the old town very convenient.
Quiet location Mistakes by reception staff, coffee machine not working, movies not working,
Well organised and punctual courtesy bus service staff friendly. Clean Finding the courtesy shuttle bus stop!
clean and comfortable room. shuttle to airport wasn't very helpful and wasn't working when we needed to go to the airport. We did park at the a hotel and left for the day but was charged $20 for parking for the day. Requested a double bed and got a single. Staff wasn't that friendly
Spartan room, no mini-bar, terrible food.
Location to airport and availabilty of hotel operated shuttle bus. Right next door (literally) to McDonalds, saves on food costs The shower facility is strange, may be good for honeymooners though. Also very limited english TV channels (1 I think out of 40)
Nice and modern with very helpful and pleasant staff. Rooms of modern design and very convenient next to the airport and just minutes away from central of Zurich.
The person at reception was exceptionally helpful and friendly
Luxurious toiletries/tub, great coffee/espresso, nice gym (especially for europe), knowledgeable and kind staff members, free wine/coffee/tea everyday from 3pm to midnight, and a great "shared" room with board games/movies if you had a family that needed to spread out. hotel is right in the heart of old Prague small room
Friendly staff, lovely room and easy access to and from airport. I will definitely recommend this hotel to friends. No coffee or tea making facility in room.
Ecologically sound; very friendly staff; choice of smoker's room;
The hotel is very close to the airport. There is free pickup and drop off at the airport every half hour. We left the bags at the front desk and came back later in the day to check in. Upon collecting the bags, we found that the handle for the bag was broken and also a zip went bad for one of the bags. This was very disappointing ! The hotel staff has promised to get back to us with the details of what exactly has happened. So far, we have not heard back from them !
Near airport Staff (reception) unfriendly, I booked double bed, but they gave me two single bed, there is no king size, no queen size, only two single bed connected. Bed are too old and soft in a uncomfortable way. Too expensive.
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
Friendly welcome, excellent professional and genuine staff, very clean hotel, wonderful decor and all facilities very good. Superb location.
Easy to find. Staff was fantastic. Big parking garage. Close to Constance, Germany.
food, services and transport links.
Proximity of train station to get downtown
Very central. Great breakfast. Very friendly staff. Room was very hot as there is no air-conditioner. A fan was placed in our room the next day. Could not sleep with windows open as our room was on a busy road. Toiletries and toilet paper was not replaced on a daily basis and we had to ask for toilet paper as we stayed for 4 days!!
Very pleasant service. Atmosphere in room was not great, it was very large.
Close to the Airport. No air-condition.
Everything. Especially the restaurant.
comfortable,modern,very good breakfast
Very near Airport location and free car park There is no free internet
The Champagne breakfast was excellent!!! Not all the basic toiletries like shampoo and conditioner were provided.
Quiet location. Nice rooms. Good breakfast.
competent hotel staff. Good breakfast. Clean rooms. Good ambiance (the name romantic is correct!!) no elevators in the part of the hotel where we had a room. May be difficult for older people and of course, with the luggagge (but help is there for luggage is there if needed)
Caring and helpful staff
I Felt at home in this hotel it was relaxing,quiet, comfortable, stylish convenient, considerate and caring
Location, landscape, hotel staff, breakfast in the room.
Friendly and efficient staff, very good food, cleanliness, design, comfortable room, location, "sense of tradition" The windows of the room overlooked Seestrasse with its traffic noise.Some noise also came from the parking lot.
The location and the maid service Suffering from jet lag, with no sleep on the plane, and having taking a sleeping pill, I was stunned to hear that someone was knocking on my door after 10 p.m. This person was from the front desk. There was a "do not disturb" sign on the front door. He was asking me if I could look for a key that the last guest had lost! I felt very distraught and frightened.
comfortable and very near to our children
Everything was done to ensure we had a very good stay and enjoyed it No
As we arrived, we were greeted by a very friendly staff at the reception who showed us around. We very much liked the spa where we were alone. We also liked the breakfast in a room with a view of the lake
excellent price a bit far from Zurich
Extra charge for swimming pool does not appear acceptable for this house.
connectivity to the airport since I had a night stay between two connecting flights NO
Convenient to Kloten but located in a small interesting city environment. The park allowed early morning walks. On arrival at the airport in the early afternoon dismayed to learn that the next shuttle bus was more than two hours later.
no room service after 23.00 hrs
The insure facilities and location in the town.
Clean and neat hotel with a friendly staff. Airport shuttle. I thought the price was a little high for the value received, but this is Zurich and many hotels were full that night. It also provided a shuttle to the hotel though it didn't run on schedule.
Hotel very basic and no internet connection in room. Room like a boarding school
nice hotel i really liked it no staff to cary luggage and expensive car park
Nice spacious room
The room was large and clean. We had a room facing the street and it was noisy.
Superb luxury hotel in a charming small town. Beautiful room with balcony and a small bar with sink for making coffee etc. Very comfortable. Food is of a very high standard but inevitably expensive. It would be difficult to criticise such a well-apponted and well-run hotel, with such helpful staff.
High-class hotel with big, well furnished rooms each with a balcony. It's right in the town but walkable from railway station. Good breakfast. It is not cheap.
Beautiful location. The town is delightful and quaint. Excellent restaurants, although a bit pricey.
I liked the location to see Stein am Rhein. The stay was also verz comfortable and the breakfast was delicious. We came to the hotel around 1:00 after a long flight to Zurich. The receptionist was less than helpful saying that it was a "pity" that our room would not be ready until check-in time at 4:00. They were not busy and he did not check to see if even one room was ready for our 80 year old mother to rest. It was impersonal and in poor taste. He also offered coffee and then added it to the bill at 4.50 euro per cup.
Being next to the water of the Rhein Access to the hotel garage a bit complicated
Hotel elegancy & site Price expensive
The room was comfortable and clean, espresso machine in the room The swiming pool is very small
Very comfortable and spacious rooms - location is very special and the town very accessible I was surprised by the lack of manners displayed by a senior member of staff at reception - the one night stay was not cheap and there was a distinct lack of appreciation for my business - also beware the mini-bar - I am happy to pay mini-bar prices but the quality of the products was sub-standard - and 21 swiss francs for a sub-standard glass of proseco is not palatable
Big room, good facilities Room service and restaurant close oddly early therefore if you want to have something to eat at 10pm for example you have to ask for a sandwich or a salad at the bar