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I did not like anything I had called and asked for 2 beds, handicapp room, non-smoking, and if possible a early ck in . NON of MY REQUEST WERE MET. I HAD TO PAY $12.00 EXTRA FOR A ROO WITH 2 BEDS. THE HOTEL DOES NOT ACCEPT CASH. MY ROOM HAD TO BE CHANGED DUE TO THE Str
Very close to our venue The bed was horrible. Felt like I was sleeping on a rock.
It was very nice, newly remodeled very clean, smelled good, quiet, great experience all together. The fridge was making noise, but I just unplugged it, so it was nice and quiet :)
The staff was excellent The bed snd pillows were a bit uncomfortable
This guest did not leave comments about this hotel.
Good room for the money. Continental breakfast was dismal.
Easy to find. Close to NOS Event Center and food locations close by. Check out was to early. Would have preferred a later check out.
This guest did not leave comments about this hotel.
Nice quit room. No
To leav Filthy trash heap with rude staff and unaccommodating for cars and other needs.
Welcoming landscaping and easy to get to off the freeway Thin walls: Could hear muffled conversation from the next room
Location... lack of unwanted visitors or persons wandering in/out Continental Breakfast advertised: only very very minimal old fruits available, with nothing HOT, and no breakfast cereal, ODD, old wrapped ding-dongs or similar available. Hot-Tub Advertised (NOT available, if not build into room) False Advertising
They had a microwave and mini refrigerator Flat screen HD TV Very hard rough towels Baby spiders on the roof in the light bulbs Blankets were also uncomfortable
It was close to anything I needed....it was very quiet and the staff helped me with anything
Very very clean, family run, nice area close to alot of shopping. Everything walkable. Quiet.
When first getting there i thought from the outside that i had made a mistake. While checking in the staff was friendly and hospitable. When entering the room I thought the worse and to my surprise the room was outstanding. Hardwood floors in the room and tile in the bathing areas. They were just putting in the HD and the scent of the room was basic but welcoming. The only thing I didn't like was their mandatory cleaning around 12pm-2pm. You are required to leave your room for the cleaning. So if you are staying more than one day you will be expected to leave. but when you return your room will be cleaned and fresh smelling.
staff would not let person i was meeting into room and they had to stay in lobby for a until I arived
The location is close to the high way easy if it's just to continue traveling. The breakfast is simple but ok. The door was almost falling apart, I guess with one shoulder push it's open. Because it's close to the high way you can hear the cars driving on the high way but when tired as I was it's no problem.
Convenience, location to food gas stations outdoor shopping center and centrally located the word actress to Big Bear San Diego Palm Springs or LA is all done by about an hour-and-a-half travel several fast food restaurants located within walking distance along with a sit-down restaurant a car dealership with you want to look at Fords right across the street
Got an upgrade to a king size bed. Great deal! Nice bathtub jacuzzi style.
The Clerk at the desk when we arrived was great, She was friendly, and she called our room to see if everything was ok. The person on the morning shift also was very kind. There were eaten Sunflower seeds at the bottom of my bed.
I liked the cleanliness and size of the room, as well as the courtesy from the hotel office staff.
The women at the check in window was so very RUDE. There was no Hello, how are you, ect...asked for my name, and collected the money then shut the window...I had to knock and ask for an additional pillow, she says there are none available....Absolutely RUDE
nothing The room was highly infested with roaches.
Seems like someone has tried to clean it up... But it's in a hellhole of a neighborhood. Walls were VERY thin, and our neighbors were not upstanding citizens. Whole place just sketchy.
Enjoyed the stay quiet, location was good and price was great. Only thing i think it could use some new paint on the inside but that's about it.
Good price. good location for short stays
Comfortable beds. Being on the second floor, we are in our 70's so not fun carrying suitcases up the stairs.
It was comfortable & had good air conditioning There was ants. Coming in from the sink
Soft bed, very nice staff, No bad points
nice room brekfast
The price There were stains on the sheets, the walls the bathroom and the room itself were disgusting. There were cockroaches and the staff was extremely rude.
The price was really good, the room was really clean, but the breakfast was really poor, just coffee, muffins and orange.
The young ladies at the check in/check out desk were nice and professional. The grounds were neat and clean. There was no toliet tissue in the room, had to track down housekeeping. Both beds had stains on the sheets, my bed had what looked like black mascara smudges on the upper head part of the sheets (covered by the pillow). My friend's bed had "something red" what looked like blood on the upper part of the sheet and her bedspread had rips. One reason I chose this motel is because the picture shown on the website was so pretty (I forgot that could have been any of their rooms and who knows how old the pictures where). And lastly, the issue that was of most concern was that the bathroom had lots of little ants crawling around, both on the floor, on the walls and especially in the bathtub and bathtub walls. Not sure if I would stay there again, since I don't know if all the rooms are like that.
Quiet & very convenient to all locations. Very reasonably priced. Key didn't work at first. Had to wait for staff to return from break to get it taken care of.
I absolutely have not one good thing to say about this hotel or location! The room was not very clean at all! I figured if i rent a room i would be able to sleep in but that was not the case at all the curtains closed didn't even matter the sun beamed through the room, my wife shoes held the curtains closer to the wall. On the website it never said it was under construction so hearing the loud noises from all the machinery was beyond annoying!! The room was filled with roaches, the tv remote had no back, the batteries were held by tape, the shelves were extremely filthy. My wife did want a refund she said it was beyond ghetto but since we booked online we were told we couldnt have a refund. Never will i ever stay there again and the pictures online looks nothing like the actual hotel in person!
Nothing This place was disgusting. Everything was stained and dirty with hair everywhere. We didn't even bother staying the night, just drove home. DO NOT STAY HERE!!!
The hotel is really close to the freeway. The owners are too strict with their rules, there is actually people renting the hotel rooms, there's fights at night, the staff just goes inside the room no matter what you're wearing or what you yell and people randomly came up to me selling me phones.
It was in my price range. not expensive at all no I loved everything was awesome place to stay
Price and the location The pool should be open later
the desk staff were good, but communication with other staff was difficult, not able to ask housekeeper for a washcloth or towel. also window was very drafty[ bed under window ] , what appeared to be a dealer hanging at the corner [ about 50 foot from hotel ] and loud traffic noise.
Nothing at all. It was horrible. only good thing was price but I'd rather pay way more for anything else then what I got. EVERYTHING. it was gross. Toothpaste on wall when we came in, tv didn't work, no wifi, hair everywhere, bath tub handle broke. Disgusting, never staying here again.
Staff was great No pool
Room had a refrigerator. Housekeeping knocked three times, and all three times we yelled that we did not want service and they still came in! There was no 'do not disturb sign' to use. You had to pay for ice! Checkout was early at 11, not noon like most are. Language barrier too.
At first sight it seems just like any other cheap motel, even like a small apartment complex, and the room was basic. The comforter was dirty, & when I called the front desk to ask for an eXtra blanket, I was informed that they didn't have any extra blankets, at all, & they asked me to smell the one I had because it was clean, then treated me like I got it dirty, so rude
The price. Located close to the highway, traffic is noisy. Area looks unsafe. Receptionist was behind a safety window and didn't even let me in. Asked for a "Two Queen Beds", received one king bed. Room was clean but very minimal and basic. No carpet / rag in the room or bathroom. Bed cover had cigarettes holes and stains. after that, it wasn't really a good feeling to go to bed.
NOTHING I was going to stay with myself 4 young children and they try to say I had to get another room because of my kids how was I going to get another room and leave my kids alone in a room
had a mini fridge and was decent for the value the bed were a little uncomfy but not too bad ! check was at 11 instead of 12 or 1
The employees and the female owner/manager in the back office
Quiet room, free buffet breakfast Small, thin pillows on the bed