Nice location; great staff. Mattress was uncomfortable, it sunk in the middle.
Very professional staff, beautiful hotel, clean, wonderful pool/spa area. When we arrived, they only had one booking (instead of two booked rooms). They booked us directly themselves for the 2nd room. I hope that we are not charged twice for that room.
That it was situated next to the Rhine The extra charges, i.e. garage parking
location, room and amenities. great business center should not charge for internet access
A very new hotel. Excellent view (some of the rooms), modern and good quallity fixtures. Very well located. Excellent price/quallity Relativelly expensive add-ins (parking, breackfast, internet etc)
Original lobby decoration, clean room, nice view, very calm place. The staff were very kind and helpful but inexperienced and not efficient. Problematic service, needs amelioration. We were definitely expecting much better from a 5* hotel. Clearly overpriced breakfast (choice and quality: can do much better). Average SPA quality.
I liked the staff ,but no free breackfast inspite of high amount of mony . The river side was boring . Nothing to do .!!
We had a peasant stay!
Nice environment, clean, comfortable & quiet The double bed is relatively small, and the bed sink a little bit in the middle
Friendly staff. Excellent central location with lots of shopping, sightseeing, restaurants and a dance studio all close by. The hotel is ust off the the main street in a courtyard so a bit quieter. Really nice comfortable room. Pretty breakfast room. The bathroom has almost no surfaces to put stuff on. The toilet was a bit tempermental. There is not enough sound-proofing between guest rooms. Maybe I'm spoiled by larger, more expensive hotels. But the price was right. I would stay here again.
The staff was very nice and the hotel was pretty clean. The mattress and the pillow was uncomfortable (quite soft) but I understand that this is subjective
very good breakfast and near everything (Rivercruises and railwaystation) no fridge in the room, very bad noise suppression
Car Park was part of the Hotel, not on the Street as with some Hotels. No complaints at all.
Clossness to the Station and some of the city sights
very comfortable and homely good central location
Central Position. For the rest basic services. Room and bathroom small but serviceable. Friendly staff. Cleaning OK. Price reasonable.
Great location, friendly staff. Good variety for breakfast.
The hotel room was very clean and tidy and the staff friendly. There were no hot drink facilities in the room and so i was charged for the cup of tea that i wanted upon my arrival. It would have been nice to have been provided with a kettle and some tea bags/coffee sachets etc..
Everything More leaflet information about sehenswurdigkeiten
This hotel is great value. It has a fridge in the large room and there's a supermarket and bakery opposite.
Great value - hotel is relatively new and everything is in tip top condition.
Near to autoroute large clean rooms lovely restaurant
I had booked the room for my friends, a family with three children and they told me that they were very pleased with the hotel and the manager and personnel were very helpful and friendly.
Staff were really friendly and spoke good English. Room was spacious with large bathroom. Restaurant and food was very nice with views over grape vines.
The hotel is in a quiet location but within a short drive to central Worms. The room was large and well equipped. The bed sheets were not completely clean, as there was a large amount of hair on one side of the bed.
Customer service, character hotel and good, inclusive breakfast. Close to bus Bit of aeroplane noise
A quiet stay near the motorway and within 2 miles of the inner city without the noice and the high prices It is a bit difficult to checkin late
The hotel was chosen as nothing else was available.
Waking up late because the location inside a courtyard was so peaceful although a stone's throw from the Rhine and busy road and railway. The walk along the Rhine into town made it a bonus being just outside the centre. Good personal service. We were asked what time we wanted breakfast!
Friendly staff, large room
internet didnt work in our room
The bed is really comfortable. Toilet is clean. Free internet. No drinking water. Tap water is a bit salty. Should have at least an electric kettle for making coffee or tea.
The Staff was very friendly and Helpfull at all times.
wi fi charging
Breakfirst menu wans't that good.(Additonal 12EUR)
Location and access.Close to most ammenities.
convenient and easy to find small beds, not enough pillows
Really close to highway connections; strategic to whom have business with opel or hyundai/kia facilities based in Russelsheim. No possibility to have a dinner, no restaurant in. By the way there's an express take away few meters way, and several pubs, but I wonder a 4 stars hotel haven't a restaurant room!!
Location, and we had a very nice room with a view over the transport center plaza. It was not noisy and made for interesting viewing of people, trains, buses, taxis, trolleys and bicycles all making their way to somewhere. It was picturesque with evening lighting. We used the convenience of the train station after sailing the Rhein from Mainz to Koblenz. We rode the train back to Mainz and were steps from the hotel. The restuarant was not open in the evening. It is difficult to find by car, but excellent for public transportation.
It was very close to the train station. You could walk to the main part of Mainz in a few minutes.
Location. Right across the street from rail station and tram stops
The convenience of the hotel to the old part of town , the rail station and to the airport.Enjoyed seeing old town and visiting areas close by.
Great location. Not noisy at all (unless we had the windows open!). Great staff, very helpful and friendly. The spa was not really much of a spa...old and not very appealing.
The receptionist was very helpful. The continental breakfast was excellent. The shower drained slowly
We stay at the Hammer am Bahnhof every year. Coming and going to the L. A. area these are our arriving and leaving stops in Europe. I knew Mr. Hammer, and I must say that the new management is at least as good as the old one, in serving their guests as it was by Mr. Hammer. Connections to all international train lines. Rine/Main ship tours. 20 minutes from the Airport FRA by train to Mainz.
Great location in center of Mainz ,opposite the Train station it is great for futhrer trips to Rhein region.Great value for money, clean room with air con and comfortable bed+ good choice for breakfast,makes stay at hotel Hammer nice experience.We are coming back.
Shoud be refreshed (the rooms)
problems are solved quick and easy. Very friendly staff during our weekend stay there were 3 weddings.!
Lovely traditional hotel, friendly staff, great location, lovely split level room with balcony
Friendly staff. Not a luxury hotel but comfortable accomodation with character and a good restaurant.
nothing very dirty, breakfast very poor...etc, etc.
The location How to get into the hotel after mid-night.
The staff is friendly and helpful and the hotel provides many amenities for the price. It's location on the water is also nice. No lift.
is something to like at this hotel??? very, very dirty rooms with bad smel, in the bathroom you can find shampoo from a hotel of Tunis, hair conditioner from a French hotel, breakfast very simply and not suficient, we don`t have possibilities to drink a water after 10 p.m.
This is our third stay at the hotel. The owner, Herr Schaefer, goes out of his way to make you feel welcome and the restaurant prepares wonderful meals. It is a lovely setting on the river. There is free WiFi in the room. There is no lift.
Wonderful look and wonderful food. We received excellent service after we found the desk clerk. Hard to find. Hotel desk staff difficult to locate.
Clean and comfortable. Helpful staff. Would have liked tea/coffee making facility in room.
The staff were helpful. The rooms were spacious and had nice views. The breakfast was good and started early. All in all, we had a really good stay. There was no kettle in the room.
We (me and my wife) appreciated very much the breakfast and the cleansiness and large side of the bedroom (provided also with a little kitchen) there is no free parking owned by the hotel
This is the second time I have stayed at the Asgard Hotel (my partner has stayed there a lot more often) and yet again we had a thoroughly enjoyable stay. The staff are very friendly and their English is very good. The rooms are comfortable. There was a good choice at breakfast. Location is very good being on the outskirts of Worms. This year we had a room with a much smaller bathroom and the shower was a bit cramped.
We booked the "double room" on booking.com and got a very large room, more like a small appartment, with couches, table etc. Room was spotlessly clean. Location was fine, about 10 minutes walking to Worms center. Goog parking underneath the hotel. The description mentioned a sauna, which was closed due to reconstruction. Bathroom was quite basic and for example had no one person packages of shampoo, soap, etc.
24 hour reception staff, excellent breakfast.
close to the autobahn
The breakfast is very good, and the pillow and quilt are better than many 3-star hotels. This is a cooking corner inside thesecond wardrobe. some room on the street side are noisy.
Size and comfort of room Loctaion
The private underground parking was excellent and the breakfast was lovely with many different choices on offer.
Nice hotel, nice staff. little too far away from Congress Centrum Mainz
The staff was all friendly especially the owner who is very nice. They even arranged for a high chair for my son's use during the 2 weeks of our stay. There was no wireless internet as mentioned in the website. They said it will be installed next year. I also couldn't make a phone call or my relatives also couldn't mak a call to the hotel, don't know why.
Well managed hotel, helpful staff and excellent varied buffet breakfast.
hotel was clean, breakfast ok, staff ok problem is the location - to far away from the center, busses are going in long time distances
A quiet and familiar hotel. Very clean. Breakfast was OK. There is no lift and the hotel ist far from the city center. Due to his location I consider it a bit expensive.
Hotel staff were very friendly and helpful, breakfast was adequate and location is in close proximity to town centre where restaurants and bars are in abundance with lots of things to see.
good transport links and nice location
Breakfast was great. Staff were freindly and very helpful. We enjoyed our stay. Not too far from downtown. Not one thing comes to mind.
The very nice neighborhood, very calm and residential. The downtown is 10m by walking (descending the hill). Le cartier n'est pas loin du centre ville, il faut juste descendre la colline, pas très raide. A park no far from there, green areas
Reasonable price, Italian restaurant as part of it. Decor is a bit tired.
The staff assisted my with all my desires, and even helped arrange for a replacement rental car! Absolutely the best hotel in the region.
Staff were friendly and efficient. Hotel was undergoing renovations and hence some facilities were not available or were relocated. Believe hotel should have informed us of this so we could have reviewed our decision to stay there. Also hotel used by air crews who are very noisy and inconsiderate.
Apart from being a wonderful hotel, I would like to state that the staff were the most friendly, courteous, polite people I have met in a hotel in a long time. They couldn't do enough to help in any situation, directions, taxi's etc and they also wished us, as Irish soccer supporters the best of luck for the game !!
Tea making facilities in room, central to city centre, easy access to bus routes, excellent breakfast but a little dear at €21 Poor bar facilities
Good breakfast and location Wi-fi at $20 a night.
They upgraded us to a river view room because we were there between the holidays. Then when they found out it was our anniversary, they left a fruit plate and bottle of wine in our room.
Convenient, expensive, lifeless. Excessive changes for food. Look elsewhere.
Service was too good. Everything was good.
Great location, easy access to Rhine River cruise departures and scenic wine routes. Mainz offers a variety of nightlife, shopping and food choices, all within easy walking from this hotel. Construction/renovation at the hotel appears to be completed. Added a very nice restaurant.
It's location was ideal-- Lack of use of a computer for internet. Not everyone has a laptop. Later learned that there seemed to be a computer available as airline crew members were using it. Did not appreciate the lack of knowledge about this computer and the attitude of the staff about using a computer. Was willing to pay a fee but that option not available.
Good location and comfortable room. Breakfast buffet was impressive cost of parking
Roomy room No wifi in room unless you paid
The guy on reception couldn't do enough, excellent choise for an overnight stay
Very good value for budget hotel. Wife liked the Casino across the lot Trouble logging into WIFI, no one available after dark to assist
The hotel is very easy to access, full value for money, reasonable priced breakfast, comfortable room. Very good choice for overnight stay. n/a
The staff was friendly and helpful, especially when it came to helping us figure out the public transportation.
Good location close to an autobahn (but far enough not to get the noise); ease of access, clean, reasonably spacious room; the receptionist was very friendly, professional, quick and spoke English well; relatively low-rise building (cca 4 stories) so one does not necessarily need to use the elevator The webpage did not emphasize that the reception closes at 10pm.
Friendly staff. Rooms and public areas were clean and smart. "All-you-can-eat" breakfast was good value. Room was small but what would you expect at this budget price?
Excellent quality budget hotel...one of the best places we stayed at on our 10 day trip around Northern Europe Out of town location and occasional low flying planes on route to or from Frankfurt airport.
convenient traffic,clean room
central location; kind staff; very good price
Overnight stay on long journey
Central location, good breakfast, though restaurant closed on Sat evening
The location and friendliness of the staff
As I was in a wheelchair it was helpful to have a lift and an entrance with no steps. This was a major reason for choosing this hotel.
Size of room was way above expectations. Good buffet breakfast. Location was central to sites. No driving was necessary.
Sight seeing in both Worms and Heidleberg
No A/C room was very hot even with windows open, no screens on windows to keep bugs out.
Friendliness of staff and their recommendation of a restaurant
An excellent location in the center of Worms. Although the front entry is on a pedestrian street, the rear entrance is accessible by car and is close to the convenient (free) underground garage of the hotel. Don't be mislead by the appearance of the building on the outside, as on the inside the room (and the rest of the hotel) were very nice, new and pleasant.
no directions from the Frankfort airport, only from a local highway. room was too crowded ceiling too low from the bed. no elavator three flight of stairs for wife who had bad knee. shower wasn't enclosed enough because water spilled out on the bathroom floor.
Room is good but, maintaining is poor and facilities are poor. Bathing tub is problematic very old one and with out any body soap. Breakfast is not good there is not so many items as it should in 3 star hotels.
My stay was a pleasant experience before the long flight to the US. I enjoyed using the sauna, but found the pool too crowded with screaming children and parents who would not retrain them from jumping and yelling. I hope you can make a time for adults only to use the pool -- 8-10 pm?
There were no staff on-site at the hotel overnight. I booked the hotel because I believed that parking was on-site and I had to park on the road.
Very attentive and helpful staff. Quiet, suburban location. Reasonable prices - even for the mini-bar! Comfortable bed. Nice selection of food at buffet breakfast. General cleanliness. Would have liked more than one English language channel on tv, and a slightly bigger screen. I noticed a couple of small stains on the carpet. But I would be happy to stay at the Roemerstein again.
All was OK, staff was very nice Distance to Alt Stadt, but not a big problem
Quiet place, friendly staff Needs refreshment, no restaurant
The hotel was very clean. The advertised 'Queen bed' in the bedroom was in fact two single beds pushed together!!
nothing No Airconditioning, and too much noise outside the hotel. One of the worst Best Western Hotels. I 've stayed in others, but nothing as bad as this one.
there was a showering towel might have been used by someone for shoe polishing, but it was still stuffed into the bathroom which really shocked me.
Breakfast and fresh apples at the reception are very good. Registration and leaving hotel was very quick and easy. It could be nice to have Internet socket at the room with low price ;).
the hot shower and breakfast bathroom was not equiped with towels for a double room
Staff, breakfest... TV programs
Breakfast. There was a big variety of products. The bed was not comfortable and too small (80 cm wide!!!)
Sauna, Close to trainstation to Frankfurt
Staff is very
Warm welcome from reception and free wifi. Comfortable clean room in good central location.
the friendless of the staff at the hotel the chaos that the young ones caused running about the corridors, shouting and slamming the windows and the staff was unable to handle until another guest had to phone for the police as the leaders of the groups was not interested feel we should be compensated in some way
Silence, convenience, smiling face of the staff
Spaciousness (especially for European standards!) of the room, cleanliness, location The rooms have very tired looks circa 1975 and are in dire need of major renovations.
The staff were very friendly. The room was very roomy and the beds comfortable. Breakfast was extensive and fresh. Location is very central to the city.
Free breakfast, available parking, small size
I can distinguish a comportable big room, clean shower, hot-spots from Telecom, good breakfast.
Helpfull staff and good parking.
It's my second stay in hotel Moguntia. I think, I will stay more there when I am in Mainz next time
The breakfast was delicous and quite elaborate. We were in a room with 2 twin beds and had thought we would be in a room with a double bed. Reception desk closed at 10 pm so phone calls couldn't be transferred after that. Quite a distance from port, needed to take an expensive cab.
big and clean rooms The rooms can use a make-over
It was well run and the Staff were kind and friendly. Good Breakfast !! No
Friendly; appreciated staff speaking English, very helpful to us; excellent breakfast, both setting and food.
friendliness of the staff, quality of the restaurant and the breakfast, comfort of the room, convenient internet access nothing
Excellent location near the train station. Breakfast was very good. They start very early with it, quite convenient for early activities.
The location is good, the decoration is lovey.
Room was nice(but forgot to clean after the first night) and great location for Carnival
very friendly welcome at the reception and helpful staff some of the staff at the breakfast were not so friendly
We were put in a smoking room that smelled quite badly, when we had requested a Non Smoking. When I asked about a change, we were moved without complaint to a spacious apartment which we appreciated. The breakfast room, display and service were exceptional! Good access to the raillway station and not far at all from the old town. Internet/call centres nearby and an excellent laundromat - we were travelling for 7 weeks so this was most helpful.
Breakfast was excellent. The rooms were clean and staff was very friendly. It is just next to the city center.
The breakfast buffet was excellent! One of the rooms was way too small! Hotel could use some interior updating. Bathroom smelled a bit on arrival.
Breakfast was great