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reception very good. big room. clean and good location
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
location is excellent ovar all is good hotell
Convient to town center and transportation The bed pillow was poor.
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
location is great Hotel Staff + service are not good
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
room, hotel staff
Mooi klein hotel, vlak bij het centrum, comfortabele kamers
The hotel is very new (we stayed at august 2009). Restrooms very clean and new and the room was very modern-design. Breakfast a little expensive (12.5€/each) but quite good. Very near the city center (5 min. walking). To park in the surroundings at the street you have to pay from 9 to 19: 0.40€/15min with a maximum of 8 euros/day.
Close to the city center, friendly staff and a nice atmosphere at the hotel and the bar/ breakfast room. Sure, you have to pay 12.50 euro per person for breakfast, but it was the best breakfast buffet we had seen in long time.
This was a really well-designed modern hotel -- spacious, comfortable, smart without being suffocating. Great outside bar-lounge under shelter. And it's an easy short walk (5 mins) to the Muensterplatz and its daily morning market (which is fantastic) and the heart of this lovely, lovely small city. The hotel parking was a problem. Despite having reserved a place, the gates were stuck, and there was a palava. In the end, we parked on the street in front of the hotel which is cheaper (8€ per day) and perfectly safe.
The location was very nice, and the decoration was interesting. The spaghetti dish was very bad. The spaghetti must have been cooked from days before.
Very quiet, yet near to the centre of Freiburg Just a small niggle- I never know why hotels of of this kind cannot supply bigger bath towels. we stayed at a b&b in France on the way back and they had lovely big towesl. Obviously it costs more to wash bigger towels but I do think it is stingy.
Very attentive staff
Very good value for money. Excellent breakfast and dinner.
It was very close to the town centre Matresses were strange foam and a bit uncomfortable, overall a bit pricey
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
Quiet & comfortable
Staff & location are the best
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
near station , nice welcome , small but adequate room , close to old town for restaurants etc
Friendly helpful staff, excellent room, good breakfast and very secure parking.
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
centrale ligging, goede parkeer mogelijkheid internet 9 euro per dag
Hotel's location was convenient. It was within walking distance to all the shops. Parking was ample. And the breakfast buffet was excellent.
The hotel is very pleasant and clean
Very good location. Although has no private parking, has a direct lift to the Hotel and also special price. Variable breakfast also for a vegan.
modern and clean
Staff was really nice. My request had been taken into account (quiet room). Room confortable Breakfast was really expensive (15 euros); I am not sure but I think TV was not free also.
Great desk staff were very helpful. Didn't have tea and coffee facilities.
Helpful hotel staffs. Whenever I asked some questions to him, he always tried to answer and response. When I asked a recommendable restraunt for dinner, he suggested me 3 restraunts and one of them I chose was excellent!
Every Thing........WOW This is the perfect hotel Nothing
Great location in centre of town, just down street from the Munster. Car parking beneath (extra). Expensive i'net. Room a bit cramped for 3 adults in a triple.
How friendly and helpful the staff were. The location does not allow much walking into Freiburg itself. The town centre is about 3Km away and without knowing the town I would not wan tto drive in.
kind staff; rooms are very comfortable, the hotel is quiet and very nice. the bus stop for the city center is just in fron of the hotel
Staff was very friendly and helpful. Breakfast was very rich and good. The room was a bit old. The holtel is facing a building site.
Room was a good size. It's a long way from the station - good 25 minute walk.
Room was clean. No shampoo and soap with small area for keeping things in the bathroom, the nearness of the car-repair workshop, difficult shutting the blinds (behind the TV, so you have to move the chair every time)
The room was clean with all the required anmeties. Staff were helpfull and professional. You have to pay 8 Euros for parking, even though it is in the hotel Carpark
it was near of center and some of parks and man places. the ac was not
Fresh rooms and good service. Nice people at reception. Hotel is four star but lacks air-conditioning, hairschampoo, hair conditioner and movie channel on TV.
Friendly staff - very cooperative No pool or hot tub.
Rooms were very spacious, good breakfast and friendly staff
Swimming pools Slow service small portions in lagre plates in the restaurant
Wonderful hotel, we had a lovely meal and a nice breakfast. The thermal baths were great (although they are undergoing renovation at the moment). We especially liked the special touches for children (small gown and slipper, teddy bear on the bed). The room was a little bit small. And the children's menu was in German.
Very comfortable,good service, sky sports in the room, the spa next door was excellent tea and coffee facilities in the room would have been nice
Everything No airconditioner
Nice hotel with good facilities, including swimming area, sauna, etc. Small room at top floor, did not completely meet expectations. No airconditioning.
Almost all, The first day dinner, we had to wait more than an hour to eat.
This was our 3rd visit to Dorint Freiburg and always a pleasure to go back, as this is very central to Black Forest, Switzerland and Alsace wine region as well. Breakfast is always fresh and well prepared but menu has not changed during the last 3 years!
I like the stuff the servises the facilities for rest the nature around The information was only in german we wanted to have information in englich
Just 8 kms from Freiburg,the hotel is ideally situated for exploring and enjoying the countryside and the local city.It has a "get away from it all" feel, with comfortable, well equipped rooms, bar, restaurant and spa/pool facilities. Staff were very helpful with directions. Parking plentiful and at no additional cost.After a good night out in Freiburg,coffee and brandy back at the hotel, listening outside to foxes and night birds calling, it was very relaxing and enjoyable. Breakfast was at extra cost at 15 Euros per person. No handy alternative, other than to drive into Freiburg. Shame it wasnt included in the deal.
Great location by the old church plaza. There can be some city noise at night.
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
hotel staff and the help for everything that we received
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
the beakfast was excelent not accessible by car and distant from the parking place
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
This hotel is fabulous!! It surpassed our expectations! We actually stayed an additional 2 days. The rooms are lovely, clean and very comfortable. The restaurants -there are 2 - are very, very good. This hotel is located in Lehen, which is a residential area on the out skirts of Frieburg. There is trolley service into the city a few blocks away from the hotel. Driving into the city is easy too. I highly recommend this hotel. Hope you enjoy it as much as we did!
The staff were really excellent and friendly, took time from their work to talk and answer questions and gave the feeling that they were doing it because they wanted to, not that it was part of their duties. The location, whilst close to Freiburg, was quiet, but near to local transport and other facilities. The fabric of the hotel was in good condition and was spotlessly clean. If you like good quality, a choice of restaurants, friendly staff, this hotel is to be recommended. We were unable to fully appreciate the balcony, due to the poor weather!!!
Wellness, car parking, bathroom, breakfast.
The hotel is only 3 years old and all facilities are new and everything functions as expected. Underground secure parking was excellent as well. The attached restaurants were of a high standard with extensive wine list. The wireless internet connection was week in my room, management need to install another access point for stronger signal.
staff did everything for making my stay as good as possible. The food was exquisite
Very helpful and polite personnel. Room, restaurant and breakfast very good. Impure pool. Big apartment house beside of the pool. Reservation of parking place is needed.
The hotel was great and the staff were excellent they were very helpful and the food was great specially the breakfast. At the hotel you feel like home and it's warm to stay there.
Friendly staff, great breakfast, nice rooms! WiFi Internet access didn't work for me ... nobody seemed to know why.
Very clean hotel, with nice bright decor. As a stop over, or base from which to explore the region, good. Convenient, free parking under the hotel. Free WiFi. Too far from the city center to walk. A tram runs every 15 minutes, but the stop is still a 500 m walk from the hotel (on a safe, suburban street). All told 20-30 minutes to get into town or back.
clean nice room. nice area.
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
Hotel staff very friendly, rooms are nice, breakfast is good
rooms so tiny also the bathroom
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
Central place,Room was good.
It was cosy and comfortable
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
Hotel is right down town... great location! Very hard to find.
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
It's proximity to attractions in the city and to the station
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
Conveniently placed near the station and close to centre. Very good breakfast
Location, close to the station, and the underground parking facility.
Being right over the city train tracks, it's too noisy to have the window open, which kept it too hot....
The proximity to the railway station. To allow early checkin. I was allowed to go to the room only at 3PM.
Courtesy of staff. Quality of breakfast.
nearness to transport links and the town itself.
Very good location, near the city center and the railway station. The upper level rooms are calm and have a nice view. You get a free bus/tram ticket during the period of your stay, which can be very handy. I would mainly recommend this hotel for business trips and not for touristic stays. The parking and the breakfast are not free of charge, the room rates seemed quite high (a late reservation was made). The hotel building and the rooms might need some refreshment. The business double room is quite small, but otherwise satisfactory.
Right by the train, bus and tram. Shuttle to Basel airport 25 m away. Comfortable and spacious rooms. The free city ticket for transportation is a plus. Slow Wi-Fi.if want better WiFi 8€/day. Lower category hotels offer free high speed Wi-Fi.
Room was new and comfortable. Price was too high and the front desk refused to negotiate. I had to book online while standing in the hotel...they wouldn't even lower it to match.
another nice stay...
Hotel is right in the city center, clean and well organised. Staff very friendly, parking available (although small). Average age of guests might be 70 - not a negative just a note.
The staff were friendly, but not all adequately trained. The TV was old, slightly broken and very fiddly even compared to other hotel TVs! Otherwise it was perfectly OK though.
The location is excellent. Atmosphere is very nice. The staff very helpful, and polite. Our room (#15) was extremely pleasant and spacious. Internet costs eight euros per hour.
The location was great, the rooms were good, the breakfast was good. My room faced onto the main street, and so there was quite a lot of light coming through the window - but I guess thats what you should expect when staying in the centre of town. better blinds/curtains would help.
Very central; good food; helpful staff; nice clean accommodation glass toilet door gives no privacy to toilet user or other person in room
Breakfast is very good and generally staying in the hotel is very pleasant. Rooms at the back are mostly quiet, although there is no escape from people banging doors in the middle of the night, and the noise from air conditioners and the mechanism operating garage doors.
Very friendly relaxed atmos. Evening meal - good choice and nicely cooked. The Waiter was slightly irritating. Breakfast room very nice and calm start to the day.
Charming, comfortable hotel with excellent service.
Very comfortable, cozy and friendly. Wonderful location. Bears everywhere :-) It would be a bit better with free internet (wifi) access, but not essential.
Hotel is in a great location in the center of the city. Breakfast was good, but not spectacular. The hotel staff were helpful and kind. The advertised photos were not representative of the room we stayed in. The shower leaked and the bathroom was in need of cleaning and repair. The bathroom shares a wall with the bathroom next door and doesn't offer much privacy, i.e. you can hear what's "happening" next door. The room is very overpriced for the level of amenities provided.
couldnt have asked for anything more- great value, great hotel, great location
clean and quiet. The location is perfect, just in between of the historical center and train station. The staffs were very friendly. It's a little bit pricey but all the services and the room were worthwhile.
Frozen Strawberry Daiquiri
Very friendly staff. Good buffet at breakfast. Excellent restaurant recommendation to new place tucked away we would not have found from guides. Eco-friendly. Convenient location for pedestrianised area and station. Would definitely return.
This is a really nice hotel, environmentally friendly, clean, centrally located, lovely breakfast - all reasons we have returned several times. The attention to detail makes this hotel stand out compared to others we have visited.
Clean, spacious rooms, great location. Amazing staff. The staff was the best. The gym facilities Should be larger.
very nice hotel, excellent location and very freindly staff
I love the bars there...and the staf very nice... Nooo bad points.was the beast...
Staff could not have been more helpful. Location was good, with easy walking access to the city
Good hotel, short walk to centre of town, parking available on premises, mini bar in room.
Closeness to transport and quiet location. Great restaurant
Easy to find and friendly No tea/coffee making facility in the room
We attended a wedding and all the guests were staying at the same hotel. The service was excellent and it was very convenient for us. The food was good. The facilities were average -- The room had no air conditioning, the bathroom was a bit small, there were no drawers for clothes.
The hotel was clean, comfortable and quiet. An excellent breakfast.
Excellent breakfast choice included in room rate. Ample parking. Good restaurant for dinner.
The restraunt was the best part The hotel staff were very unfriendly. One clerk did not want to give us the room key when we returned. It took 15 minutes to convince him that we were the room occupants.
large and well furnished bedroom and bathroom, tv with foreign channels, rich breakfast, parking in the hotel outside town centre, you have to drive
Staff was wonderful and very helpful, room was very comfortable and quiet, breakfast buffet was delicious and expansive. A great hotel all around
The friendly helpful attitudes of staff in Reception and in the Restaurant. Location next to bus route to the city centre.
The food at this inn's restaurant was superb and a great value. On site parking was confusing and crowded.