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More than impressed with every aspect of the Hotel , with regard to value, comfort and convenience. We would strongly recommend.
The internet was free! and the price was nice. the bathroom looked so old and not good maintained. There was no minibar.
I really liked the location of this hotel. Due to lack of parking space outside , a free semi-guarded parking is a real benefit.
We stayed at the Hotel for an overnight stay between France and Austria.It was almost exactly half way and the room price was greatly reduced otherwise it would not have been within our budget. The Hotel was centrally positioned with plenty of places nearby to eat. We tried to rebook for the return journey but unfortunately they were full.
Good English spoken, good overnight, cost effective but comfortable stop over hotel. Difficult to find the car park.
Friendly staff, good breakfast, safe parking, good (bath)room. All good. Nothing
Near city center. Free parking. Beautiful bathroom.
very clean asked for double - got a twin
Very large and nicely equipped quadruple rooms with a jacuzzi bath. Very good breakfast with lots of choice. The hotel is located closed to the old town. The hotel is located on a large street, which was not so nice,and which is not visible from the nice hotel picture on the web site www.booking.com. Overnight the noise of traffic on that street was loud enough to disturb a good sleep.
Central, easy to find, good parking facilities
clean, better than a normal 3 star hotel. Large room and bathroom, but breakfast needs some improvement. For the money we paid, this is good enough. location...hard to find the hotel. There are signs all over the places. Once you realize this, it was easy to spot.
value for money ! excellent breakfast. Although in the city centre, easy accessible via het parking (which is cheap for overnight stay)
It's located in the very center of the town, they offered to change my room immediately when i asked it, polite staff and receptionists Everything was out of order (satTV, Saunas), the tradition room was tiny and changed it. Poor quality breakfast although there was a good selection
Location Very poor room noise
friendly staff,excellent location,good breakfast buffet The room was smaller then i expected.
Good choice and value for the money.
staff heplfulness, the hotel position too small double bed
The hotel had a good central location, and the room was good value for money.
Great hotel, except for the shower shield... As it often happens, the glass shield for the shower was too small... It's almost impossible not to flood the room while showering!! Architects never take showers!
Good location on edge of small village - but close to main routes. No locks on bathrooms.
Much cheaper than staying in Basel. Hard to find.
Great helpful service,nice room,good food-a very happy guest
The breakfast buffet they only had one cot for infants and it was already taken, therefore my 2 year old had to sleep in a full size bed with us.
A good hotel for people on the route between Germany and France. A little difficult to find.
Very convenient, just off motorway. We use this hotel when travelling between England and Italy. Beautiful town, lots of flowers, rather quiet.Convenient parking in front of hotel.
No Restaurants! Better you eat in Neuenburg/Germany (5 min by car).
easy to locate, good restaurant on site, easy walking distance to village of Ottmarsheim, quiet location, inexpensive but value for money, English spoken smaller room than other hotels booked on our tour but was adequate for overnight stay
Helpfull and efficient staff that were capable of arrangeing our stayover very promtly and accurate.
Reception staff very helpful
Staff were friendly and helpful. Shower layout was impractical and did not actually work.
the service the shampoo
Staff were pleasant and efficient and tried hard to make sense of our English. Room was clean and well presented
Extremely helpful staff, and very comfortable accommodation close to the trtain station but in a quiet location. Highly recommended. No.
Central location, very friendly staff
Very friendly staff, very near railway station
The hotel is really close to the center and the staff who work at the hotel is very kind.
The art deco styling of the hotel and the staff were very helpfull and pleasant No tea making facilty in the rooms, and a very small room with the bare minimum provided couldn,t get a meal in the hotel on a Sunday night the bar staff made us a toast snack, The whole of Mulhouse and restaurants close all day.
Perfect located in city center, but still very quite location. Perfect breakfast buffet.
The parking was very nice to have. The receptionist was very kind. There was an enormous disturbance because of live music. The rooms were to warm (overheated most probably) and the breakfast was really no value for money. The choise of bread was little. The quality of the available bread was bad. The amount of filling for the bread was minimal.
Very nice historic Art Deco Hotel, near the city centre, with charming decoration and nice staff. Great Athmosphere. Good breaktfast and fast check-in and check-out. Unfortunately the bathroom floor was not properly cleaned and the room smaller than expected, maybe because of the internet booking with good price ? Loud music in the night, due of live music at the hotel bar, we heard it even at second floor. Strong perfume like smell in the room, from cleaning material maybe.
Location was convenient; staff was particularly helpful Carpet in room (213) was threadbare and badly needed to be replaced
art deco its more a 3 star hotel
Excellent position chic hotel
Location, nice bar and pleasan staff
Wonderful staff and good facility The rooms are small when traveling with young children. Perfect for a single or couple but very small if you have kids.
The staff, the cleanliness and the rooms; the size of the rooms
We did not like the location - it is situated in a small industrial area between Guebwiller and the next town.
Cleanliness of room and excellent food! The village itself was disappointing.
We had comfortable stay.
Very helpful Staff, good breakfast with coffee that was drinkable (most hotels provide poor breakfast coffee), properly heated room, secure car park The approach to the car park along the tram tracks is not ideal
Secure parking (which in my mind is needed). Proximity of old town and Schlumpf museum. Clean. Seemed to be a rough part of town. Noise in the hotel due to tiled flooring. Hard bed.
Low price, good enough location. The first night the heating did not work and it was really cold during the night. We arrived around 9PM and They did not warn us about this, the second day we asked at the reception and they said that indeed they know there is a problem with the heating system. They gave us the keys to a room where we could get a heating radiator to bring to our room.
Very good location close to the centre of town. Secure on site parking and a good breakfast. Surprised to find no shampoo sachets provided, though soap was. We were offered a bottle of shampoo that another guest had left behind though!
It was close to the city centre, it was clean and practical, everything you need if you want to spend your time outdoors. The owner was very helpful and his recommendation for dinner was a hit.
Fair price for France, 10 points for the parking, clean, very nice staff, close to the city center and tram.
Silence, airconditioner, staff understanding and speaking english, and smile... And cleaning the parking place!!!! And just one person is the receptionist, waiter, etc.
Pleasent people at the reception There were nothing wrong
Decent sized room and hotel was very near tram stop. Guy on reception was very helpful. Good value. None
We did not like anything about the hotel. We reserved a non-smoking room but did not get one and we had to have the window oopen all night as the mattress, pillows, everything was saturated in smoke. It was very cold at night but we could not breathe properly due to the strong odor of smoke. We felt ill but they told us the hotel was fully booked after we checked in but we had reserved a non-smoking room.
Value for money as Roi Soleil normally is - good economic stop off for business in Basle (only 30 mins). Non smoking hotel which is good (for me) - in Summer get room off the ground floor so you can open window and opposite side of building from afternoon sun (no aircon)
Overall a nice and comfortable stay. The rooms were not soundproof, you could hear everything going on in the adjacent rooms and the hallway. Expensive breakfast considering its variety.
Easy parking We had been invaded by flies because the hotel is located close to a chicken's farmer.
Clean and quite room. good breakfast.
It is our fourth stay at the Hotel, we appreciate its position (good if you come from, or have to cross Switzerland) its calm and cleanliness. Breakfast is also ok. Absence of a lift. People with reduced mobility will have to choose the ground floor (more noisy).
Friendly reception. English spoken. Clean and comfortable. Excellent value for money, by far the best hotel in France I have stayed at in this price range. Location easy to find with a large number of shops nearby. I have since stayed at this hotel again.
It's ideal to visit Mulhouse and its museums. It's easy to reach by car and it's located in a calm district. Good breakfast. Some spot on the fitted carpet.
We stayed here en route to Italy from Calais and the hotel was fairly convenient for that purpose only. Breakfast was OK. The beds are small and not very comfortable. No extra pillows provided. It was a pretty dismal experience really - inferior to UK budget hotels.
Easy access to motorway and excellent value for money when compared with other budget hotels. Everything was clean and worked well. Breakfast was ample and there was a decently sized room in which to eat it without feeling that it needed to be rushed.
Is a good hotel, 2 children can sleep with their parents in the same room for the same price. Very good experiences with Novotel.
A friendly efficient hotel with spacious rooms and modern facilities.The room was very good value for money. Charging full adult rate for children at breakfast was excessive.
hotel was as could be expected from a Novotel,no surprises ,good location,closed parking ,clean renoved room,good breakfast place to avoid for diner,limited selection of poor quality
check out at 11h
The room was clean. I really appreciated the extra blanket in the room. The staff were extremely nice and helpful. Everthing worked. The shower was nice. There wasn't a clock in the room. Hotel instructions should point out that you should not get off the train at Rixheim, but you must go to the main train station at Mulhouse. Although they say Mulhouse tgv, having never been there, I was confused and the person who sold me my train ticket had me getting out at Rixheim, so they must have gotten confused as well.
Hotel is at the quite area and has very good price/quality ratio especially for double room since they have same price for double and single room. Breakfast is very poor.
Quiet, good location = close to highway and close to Mulhouse, value for money. Very basic.
It waa a reasonable hotel - in a good position for the town of Mulhouse and the surrounding countryside The hotel lacked atmosphere, and the bedroom was not really clean -- the curtains were dirty and there were cobwebs round the curtain rail and it hadn't been cleaned properly overall.The bed was clean though and the facilities reasonable
Staff were approachable and responsive, we were made to feel welome. One of our rooms smelt of stale cigarette smoke
Hotel is good and is comparatively inexpensive. We booked two rooms for 4 persons. One fell sick and did not come but we were willing to pay what we booked (2 rooms for 3 persons). Our friend left the key in the room when she asked for our assistance on the heater, and could not enter the room again as it was locked automatically. No one was available to help. In the end she was forced to sleep on the floor in our room, leaving the other room entirely vacant during the night. Another bad experience was that we arrived at the hotel at 1:30 pm Saturday, and found that the pin code did not allow us to gain access to the hotel. We have to returned to the hotel at 6 pm.
Good price/performance level No printed menu
Good stopover hotel not far from autoroute. Good breakfast served from 6.30 Asked for non smoking room but room had been used by a smoker
The hotel has a special charme, especially with some interior design elements and a flavour of art and culture. Wonderful hosts and a warm and relaxed atmosphere. This hotel has the potential to become a juwel in the alsace region. Any requests were handled in an easygoing way. Thumbs up !
the location, food, romantic taste, staff none
A lovely old chateau with characterful rooms and nice ensuite bathrooms. Nice breakfast including delicious home-made jams. The hotel is in a lovely old town and close to vinyards - one vinyard almost spills into the town from a high hiilside - and the town has an interesting old monastry which is a frequent venue for music events