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Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
Excellent surroundings, friendly staff!
Good service, nice decor, good food, beautifull suroundings
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
Quiet, relaxing,excelant suroundings 1st class pool area
Everything just perfect. I love this place,will be back soon.
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
Lovely location, extremely friendly staff and although little English spoken staff went out of their way to understand our requests and explain the menu, etc. Decor a little dated but all v.clean and well presented. Will definitely stay again and next time for a few nights.
Extremely friendly and helpful staff, went out of their way to make our stay pleasant and enjoyable. Added bonus of sauna and associated facilities, could not be classed as a genuine spa hotel but they're not selling it as such. Good, local dishes, superbly cooked. SIgns to hotel few and far between and not easy to spot, make sure you have a printout of map & directions or that your sat nav definitely has the correct location.
Discrete, and nice hotel. Beautiful setting. Excellent food. Comfortable room.
All of the items in Q.2. Breakfast was particularly good.
Breakfast food, dining room and service was fantastic. Front desk staff could have been much wamer and friendlier. Would be nice if you could use an ironing board/iron in your room
Breakfast very noisy, traffic start very early in the morning. Due to lack of air-conditioning you have to open window. Lobby and especially bar is not very cosy. No restaurants and pubs in area aroudn hotel.
The surface of the bedroom, the newspapers available in the room
Being in a very quiet atmosphere Yes, the unability to get a wireless internet connection even if normally this was available. And noone was able to give right information.
The hotel can be very easily reached from the highway Karlsruhe - Stuttgart. As we wanted to stay only 1 night, the location was the main reason, why we have chosen it. On the other side, the hotel is a bit noisy (noise coming from the highway and the very busy road in front of the hotel).
clean comfortable and good value for money no restaurant - a pity as there is not much choice nearby in Pforzheim
The hotel was a good choice but as the weather was hot, the lack of air-con meant we slept with the windows open and the associated traffic noise.
better space in comparision to other hotels I experianced in Europe
Nice spacious rooms, quiet with a pleasant view, excellent breakfast. An extra bonus was that Nigel Kennedy was staying there and invited us to his room for a drink.....or two ! Arriving was fine, but one has to labour up a steep incline to get to the railway station.
Very quiet at night. Excellent breakfast.
Nice, relatively modern hotel. Good breakfast selection. Nice location. Friendly personnel. Extra charge for Internet access (T-Mobile); breakfast not included in room rate.
Very modern hotel situated in a beautiful and convenient setting in Pforzheim. Enjoyed the hotel amenities like the free wireless internet and the free breakfast. Definitely a plus that the reception staff all spoke English, as I do not speak German. And they exchange foreign currency which is very convenient when traveling abroad. I would have liked a more extensive and varied dining menu for the room service.
The food was excellent No english-speaking TV except CNN
Wonderful breakfast! The sauna facilities didn't open until 14.00 making them impossible to use on the day of departure - dissappointing.
The staff was extremely kind and helpful. If I could request on thing....I would want to see and upgrade in the fitness room.Maybe another treadmill and up graded equipment. Maybe more, two or three, english channels on the telly, though I respect that we are in Germany....Thank you
rooms, restaurant, hotel garage internet access not included; room ac not individually adjustable
Very nice and comfortable rooms, excellent restaurant and breakfast buffet (prices accordingly!), good position close to the park and to the town centre The reception staff during check-in could have been a bit more welcoming
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
The restaraunt is very good Rooms too small
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
The rooms (including bathroom) are so small that one barely can move!
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
Everything - the English speaking staff (mainly front desk staff) were very friendly and helpful. The food was great. Excellent value for money. We asked for a smoking room and although the hotel is non- smoking, we were provided with a room with a balcony which had an ashtray to cater for our smoking request. Free internet. Would love to return to this hotel again. We have absolutely no complaints
The friendly atmosphere and good organisation N/A
The hotel had a "tired" feel about it. The restaurant however had been refurbished but was expensive and service slow.The rooms were basic and adequate for a short stay.For a longer stay a comfortable chair would have been nice.The pool was cold!
Great location. Wonderful breakfast.
Fantastic staff, beautiful location, great restaurant on site Bed quite small, quite noisy when church bells start ringing
Convenient location for access from autobahn. Secure Garage parking
Everything was ok but it's a bit bland. More of a business stopover type of hotel. Parking was good and the Italian restaurant downstairs was good. Breakfast was excellent if a little expensive.
Clean, modern and well located. I was told by staff over the phone that the breakfast buffet was included in the quote rate, it was not! Large window in shower stall. We could not close curtains, so bright lights shown into room all night.
Easy location just off the Autobahn. BUT beware the speed cameras. Didn't eat at the hotel restaurant; seemed a bit pricey. But next door is a good sports bar/restaurant.
great breakfast and friendly service
The staff was very helpful and they also spoke English.
the breakfast cost for the quality of romm
The setting was tranquil & beautiful. I needed a quiet weekend away & the hotel was perfect for me. A cozy, unassuming place with terrific amenities (pool, sauna, massage & spa services) and a great breakfast buffet. The staff was wonderful & accommodating. I will definitely stay here again! Would be nice if wireless access was available in all the rooms. Parking was a little difficult.
Hotel is far from Motorway, its not good for overnight stopover. There were coucrouches in the room, Very nice vilage.
Friendly Staff,excellent food,the best breakfast we have experienced Nothing we did not like
nice place qiet place
peaceful setting in a rural area with plenty of relaxing and comfortable areas to unwind after travelling
Staff was friendly and helpful. Excellent dinner. no lounge
The restaurant is excellent As we had a dog we had to stay in the old building and there was no air con.
The restaurant and kitchen, which belong tot the Hotel, are very good - recommendation!
The room was very goed ,large well appointed bathroom,Breakfast excellent.Look for Birkenfeld enzkreis when using navigation instrument/
the relaxed atmosphere in a small village, with friendly people and the surprisingly well equipped room for its orice
Nice and clean with character. Able to walk into the forest from the hotel - about 15 minute walk to the outskirts of the forest. Friendly. A bit out of the way and not too easy to find and the food was variable in the restaurant (tasted a bit too artificial, though the salad was good). The breakfst was good though.
very friendly hotel staff, very quiet location, very good breakfast the young lady in the restaurant & receoption - hardly spoke any english, except for "yes", TV did not work at all
PREIS-lEISTUNG; Sauberkeit und Funktionaliät des Zimmers Der Besitzer und Chef war eher muffig!
Diner, breakfast No airco
Warm, comfortable, spacious room with balcony (we booked a comfort room), friendly staff, nice atmosphere and a very royal breakfast. Excellent value for the money we paid. We will definitely recommend this hotel to our friends.
Easy to find and possibility to park in front of the hotel. Breakfast was excellent and the Koch family is very nice Breakfast should probably start a bit early, sometimes 8 might be late. No elevator.
Well situated, easy to find, excellent breakfast, secure parking, pleasant town, quick access by own transport, bus or train to surrounding sights.
great value for money Not something specific
cleanliness of the rooms and bath.
The service was excellent. Our room was spotless, and very comfortable. Very classy. The breakfast was delicious with lots of variety. Cozy. Loved it.
The room was immaculate and cozy at the same time; gourmet breakfast was the best of our 10 day stay in Germany; host and hostess extremely helpful and kind No, we would recommend it to anyone!
Use of the garage to park my motorcycle overnight at extra cost. None
We were given a very warm welcome here. The accommodation had been thoughtfully refurbished very recently and was immaculate, with attractive, modern and well thought out design. Generous and adaptable lighting and plenty of power points. Bathroom equally well appointed. Altogether a most comfortable stay - and a delicious breakfast, too. No.
We enjoyed the quiet break and the excellent food. The hosts are wonderful people who could become good friends. We look forward to returning someday!
great place, good staff
The hotel is fine, nice place, there's also a free wifi connection. You have not shown in the hotel's webpage that they don't accept any visa or MasterCard credit cards (only ec), so since I was left with no cash after some days of travel I had to go to the local bank to withdraw some money and pay my hotel bill. Not a big trouble, but annoying when you hurry up to the next meeting.
Friendly. English spoken. Food and service excellent. Really friendly charlady who made the holiday and who we are still in contact with through facebook.
Great familly run hotel, friendly helpful staff who would always make sure you had everything you needed, we will definitely be staying here again.
A family hotel with a lovely view of the valley, sit on the balcony and watch the sun set.
We loved the view from the balcony and also the proximity to the thermal bad which we enjoyed. We also loved walking in the forest.
Free swimming pool and a whirlpool bath was perfect relax after a business. I didn´t try sauna but I expect to be very good as well. Thanks for your hospitality.
very friendly staff, clean rooms and bathrooms, lovely view from the balconey, enjoyed breakfast (good food, awesome view from the window) relatively minor comments: no mobile phone reception (seems to be a problem of the whole area), bed didn't have a little table next to it (not having them is surprisingly annoying)
Good location. Lots of restaurants in the nabourhood
We were delighted to meet 3 generations of the Eppel family who own this lovely hotel and who were all friendly, courteous and welcoming. A "Wellness" (medical and relaxation) facility on site is staffed by qualified Physiotherapists. Difficult to describe the view from our balcony; it is so breathtaking that it has to be seen to be believed. The hotel is at the top of a very steep hill overlooking the town but the hotel provides you with a "Konus" card which allows free bus journeys (to the door of the hotel) for the duration of your stay (and also free local train services). Brush up on your German - you'll need 'survival level' for the town! Various members of the Eppel family do have good English skills.
Burg, town park, and view of clouds drifting along the valley amidst the trees were lovely. There is a pleasant footpath with a steady gradient which starts nearby if you don't want to travel any further looking for a waterfall. Hotel staff were charming, very helpful and made you feel at home.
internet didn't work in the room
A perfect stopover from our trip to Italy. It was quiet, on the edge of the Black Forest and ideal for walking and cycling. The dinner in the restaurant was of excellent quality and the staff very friendly.
The restaurant - very good, a real surprise - and its friendly staff. Though oldfashioned, the room was spacy, clean and comfortable.
The ceilings in the bed room and bathroon were lovely wood lined and sloped and the breakfast was delicious. The views and setting within the forest was very pretty. Internet was not available in the room despite it being advertised that it was. We had asked for a reservation in the hotel restaurant and on arrival we were told (in very limited english) that the restaurant was not available due to a private booking and advised to drive elsewhere to dine (there was no where ele within walking distance). The booking.com ad had suggested the hosts spoke excellent english, this was not tha case until breakfast the next morning, and this lady did speak english.
We only stayed at this hotel over night but the staff ,room and food were excellent and in the restaurant they were very helpful
the landscape, the restaurant, the staff
Quiet location No internet in room
Restaurant was great - extremely high quality of German food. Hotel is in a lovely setting, staff really bent over backwards to look after us - particularly appreciated when you are travelling with small kids. Decor a little dated, but everything perfectly functional.
A very good Hotel with helpful and pleasant staff. The hotel is situated in a particularly pleasant location on the edge of the Black Forest No
Friendly hotel, comfortable and well provided - brilliant breakfast