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the great 4 course set menu and no problems with outstanding vegan meals. rooms very comfy, staff friendly and helpful and a great barman/waiter with a terrific sense of humour - (thanks Pasti) disappointed the pool and wellness centre were being renovated. We booked this hotel primarily to have use of these facilities in case there was insufficient snow for skiing (which happened to be the case), but the hotel was advertised as having these facilities up and running.... still we managed to amuse ourselves
I liked everything.It was amazing!The view was perfect,the services was excellent.
hotel is very nice,beautiful area and a very nice and clean room.i raccomended for more than 1 day. the address on the website should be the one of the lift station, make thing easier with the car navigator. inside the hotel all the indications,brochure,menu or spa informations should be also in english
excellent buffet breakfast; swimming pool; helpful staff
Courtesy of staff; wellness facilities, good half-board treatment....we'll definitely visit it again! Wellness facilities closing at 8.00PM....
We have booked this hotel after reading the reviews on this website. This is indeed a very good hotel. The hotel staff was wonderful. The view was fantastic, the room was clean and quite. We had a very, very nice stay. We will come back.
I really enjoyed the treatment and the kindness offered by your personnel during the dinner in hotel's restaurant on the lake front. The way of welcoming at reception on the first day was a bit bewildering as the reservation was not in the system. Secondly, smell of cooking can be felt heavily during and after the meals in the hotel
Amazing location with beautiful view. Totally overpriced and overrated; doesn't deserve a 5-star classification in my opinion. The room was small and not particularly attractive, and had what was the most uncomfortable bed I've ever slept on; it was like a board. Unfortunately, there was a wedding taking place the night we were there, so we heard loud music until 2 AM. The breakfast was pretty chaotic and disorganized.
The hotel in general, staff and position of hotel. Hve stayed here 5 times in the past 4 months. Would not think of staying in any other hotel in the area. Nothing
Great staff :) great location best spot and hotel in europe
Beautiful view, fine service, charming room. The best in Central Switzerland. All in short walking distance
We really liked the location right on the lake and how quiet and peaceful it was. The only thing we did not like was the fact that the hotel was not completely non-smoking.
location and facilitioes, its superb no
The location is great. The hotel staff was very gracious and professional. The price is painfully high. The room was a bit spartan. Lack of in-room amenities such as coffee, iron/ironing board were inconvenient.
location, absolutely beautiful place at the lake The hotel is at the waterfront, but our room had a view to the yard with the roof right under our window. We were quite dissapointed, and we would prefer to pay more for the lake view. Unfortunatelty this was not specified during the booking
Carring staff it might that in some cases the fact that ther is no 24 reception atendancee may create a bit of problem
The level of service of the Staff is Excellent. They really could not have been more helpful or nicer. We would go back just because of that.
Within walking distance of the lake and town. Rooms are basic with no restaurant on site but there is a restaurant / bar next door. Breakfast served next door - cold buffet only Wash basin in room, not in bathroom. Expensive internet
- very friendy and helpful owner, good price/value relation, excellent geographical situation, easy access by train and boat, tips and hints given at the reception for daily trips (very relevant and helping to save time on research), amount of tourist information and competence exceeding this one from local tourist office Breakfest staff can make more effort in speaking foregin languages, however friendliness makes up for this little issue.
comfortable room; central location (I did not have a car); good choice at breakfast Lighting in restaurant - fitted with spot lights: some areas too bright, others too dull. Technology more suited to night club!
Excellent price/quality index. (2 rooms for young family for the price of a double room). Pleasant and good employees. Very nice breakfast and a terrific Italian restaurant next door. Very near to the lake with a nice place to swim and children playground.
The City hotel is quite central, while still being in a relatively quiet area. It is also very close to the beautiful lake and the ferry dock. The staff at the hotel were exceptionally friendly and helpful (on New Years Eve, no less) and even took the time to check weather reports for us to help plan our next day.
There was no refrigerater in the room in the 4-star hotel! Breakfast service was terrible!
location within the city, quiet and staff was helpful. nice breakfast
staff were friendly and helpful. owner excellent chef patron. local specialities on menu were very good. good location. room was not four star. no handbasin near toilet. beds were not that comfortable. car parking limited spaces.
The position is fantastic. We had a balcony which overlooked the lake. Room was clean and comfortable. Breakfast was good and plentiful. Staff were friendly. A lovely town with lots to offer. This is actually 2 seperate hotels, not far apart.The only downside is, as were staying the the Hotel Alfa, that you have to go the Hotel Schmid for breakfast.
Amazing views, very nice and clean rooms and really friendly stuff and nice buffet breakfast
It was in a good location Very spartan for 150 CHF a night
We felt extremely welcomed, the owner and staff were very kind and accommodating. These people know how to look after their customers. On arrival there was a problem with the room, it wasn't the type we had booked. They went to great lengths to give us different options and make sure we were happy with it. The food they offer is superb, made with local produce and you can taste the difference. We would have stayed a few more days if it wasn't so expensive. For this reason during this trip we spent most of our holidays in France and Italy and kept our stay in Switzerland to the minimum.
everything, the road was closed, so we arrived at 12 midnight, they did not mind waiting up for us and also made us something to eat and drinks, rooms where great, highly recomended to anyone
Nice staff, good food. On a busy main road and lots of traffic noise late into night meant we didn't get a lot of sleep. Also bar terrace was directly below our room so noise from patrons was very loud.
Free secure motorcycle parking, good breakfast and dinner
It was a disaster.My wife and I drove on the very steep mountain, narrow roads and its very far from the autobahn.Very disappointed won't stay there again.Accommodation was poor with regard to the cost we paid.
Nice location, friendly staff, good restaurant. Good value for money.
The hotel staff were very friendly and thankfully spoke good english as my german is poor. We stayed in an apartment which is located a short distance away to the rear of the hotel, with its own underground car parking space. You can then use the hotel restaurant if required.
Nice hotel and rooms.
Staff were very welcoming and helpful Lack of car parking
Small, but very clean room. Very good breakfast. Fabulous location. Staff was courteous but a bit cold. Price seemed a bit high.
Complete Hotel seemed to be renovated recently. Old details where nicely kept into the new designs.
Set in a lovely village the Hotel is beautifully decorated with flowers. The room was spacious and very clean We were the only couple in the hotel that night and due to energy savings the interior lights in halls and passage ways were unlit as they were on timed switches. A light in the entrance hall /reception would have been better.
Staff is excellent, went out of their way to assist us with a non hotel related issue. Internet access was good. Scenery was excellent in the area and from the hotel. Rooms were quiet. Architecture and hotel decor was excellent. Food menu was good. Food was pretty expensive, however, I do not have a comparison to reference with other hotels in the area.
The hotel felt very cozy and warm and the hIstorical significance was appealing to me. The restaurant was excellent and offered wonderful local and regional specialties. Breakfast was also great, very generous. Free wifi was definitely appreciated. Professional staff. No.
The very very crazy disadvantage of this hotel is that the town is on the top of the mountain and it's car free, so you should park down and take the train to the top which cost about 13 euros per person daily+ the car parking which cost 5 euros a day. I suggest booking.com mentioned this point in the hotel page The very very crazy disadvantage of this hotel is that the town is on the top of the mountain and it's car free, so you should park down and take the train to the top which cost about 13 euros per person daily+ the car parking which cost 5 euros a day. I suggest booking.com mentioned this point in the hotel page