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Excellent, professional, friendly service without being obtrusive. Attention to the smallest details throughout. Very good food.
This one of the best I haver been in ,I do reconend the as one of the seven star hotel No
Tamina Therme spa
The Spa facility is beautiful and the warm pool was the best relaxation. Rooms are beautiful and food is evcellent.
Understated luxury throughout (as good as it gets).
calmeness, not too crowded, cleanliness,both indoor and outdoor swimming pool. Dogs not accepted in the various resturants of the hotel.
Location Large suite
the hotel was a great base for skiing and wellness
It is a small town, very quiet at night. The room is big and very clean. We are satisfied with the dinner here. It is expensive, but it is reasonable price for a 4-star hotel. The hotel is close to the Spa (I highly recommend you to spend several hours there). The hotel is a little bit older and the rate for the room is higher.
Excellent location in city center, helpful staff, excellent food for dinner and children friendly, nice mountain view from room Heating was not adequate, could add bacon and ham for breakfast - which was otherways OK
It was convenient to the thermal baths and had a family room that slept four
Reception staff was outstanding! Restaurant food is quite good, but evening staff spent too much time talking to each other, and not enough time attending to customers.
Gorgeous - food, bedroom, staff, town. Can't wait to go back
Very easy check in. Great location. No iron or kettle/tea coffee making facilities in kitchen of Suite which I would have expected.
We loved the hotel. It is first class. It is a great place in Chur.
Although I only stayed the one night, the hotel was a perfect location near the station and centre of town.
Location, just steps away from the main train station and the shopping area. the pillows were not so comfortable.
Good Service and value of money
The hotel was next to the train station which made it very easy for us to transport our luggage. We took the Glacier Express this day, and the next day were on our way to Innsbruck and Salzburg. Great location.
Convenient location. Excellent breakfast. Friendly and efficient staff No. Everything was fine
Very pleased with the room. The entrance is very two star. The reception area is also mean for 4*. The room kettle should be fitted with a Swiss plug. (Reception immediately provided an adapter but that's not the best solution). Could the road maintenance people outside the cafe next door be told to provide a temporary walkway. Dragging cases over builder's rubble is not the right image for your new 4* guests.
The hotel is an easy walk from the train station, yet is not impacted by noise from the station. The staff were friendly and efficient. The room was very comfortable.
The location near the station was very convenient, and we found the hotel to be very smart and convenient for local trips. N/A
We only stayed one night but were very happy with our room, which was smart and comfortable, and with the location, near the railway station and near the town centre. Breakfast was good Nothing!
Close to train station. Delightful breakfast. Very clean. Modern bathroom appliances With great shower. Modern interior design. Switzerland can be pricey
The breakfast was very good. As soon as something ran out it was replenished. We are not used to smoking being allowed in hotels in Australia. Even although there was none at all in the rooms, one did have to walk through the foyer which was very smoky. We are very surprised by the number of people that smoke. Just amazing. Australia is very much advanced allowing no smoking in restaurants pubs workplaces etc
It is located in a quiet and aesthetic part of the old town. The carpeting is ugly and so is the smell of smoke in the bar, which permeates the entire hotel entrance. You don't get a very positive first impression to what is otherwise a wonderful hotel.
The hotel was central in the town of Chur
location, staff, breakfastroom tv is really very small and too high up
Easy walking distance from the train station and a delicious breakfast.
Nice room, great breakfast, nice bar, friendly staff
We were given one of the "new rooms", which turned out to be a lounge and separate bedroom. The lounge area had a bed-settee and a small kitchen area (although we only made use of the fridge). The hotel is situated in a very good position in the Old Town, but is only a short walk for the New Town and Railway station and other transport facilities.
Quiet location in old town. Stayed in spacious new room with wonderful walk-in shower!
Hotel is charming,clean,quiet, and easy 5 minute walk up from train station. Surrounding old town district offered nice shops and excellent restaurants.Staff friendly and helpful to english speaking guest. Great find for a quick trip.
position in old town- views room was very small not much room fro 2 to move about
Everything went really well, despite the fact that the wellness center and nobody informed us in advance. The wellness center was the key reason why we chose the hotel, so we were quite disappointed to discover it was closed on the second day. see above
Our stay was short wish we had stayed longer.
Courtesy of Staff, Quiet place, Fine room
As always the spa is comfortable, the staffs are kind, and the food was fantastic. The location is also ideal, about an hour from the city center of Zurich.
Friendly staff and great nature environment. Barman was great and have great drink options. Gardens and all-around facilities are picture perfect! The Golf course is easy play and excellent for beginners. But, as an experienced player, the 9 hole course is a bit boring to be played all week long. The rooms have all you need, but needs more modern facilities. The TV is an old fashioned type, old (clean) carpet on the floor and very hot when summer comes. The rooms are smoking ones and that could be smelly and dangerous, due to all the wood around. Because it's a rural area and not so easy to go out for a coffee, a coffee/tea machine in the room would make a pleasant difference.
Kindness and efficiency of staff and management. Nothing.
If we were given a refurbished room we would be absolutly happy with our staying in this nice hotel. Very beautifull surrounding. Room was very very simple like 2 star hotel.
Fantastic setting with a mock castle built in the 1930s and modern buildings, very comfortable Diffficult to find as the street did not show on gps and a lack of directions, but found it pretty easily from the centre of the town. It had an old fashioned air of somewhat snooty staff, of the type one would expect in a hotel frequented by the rich elderly. Not a problem, not what is expected.
From the arrival till depart, everything was very well looked after. The personel was very friendly and super correct. I feld welcome and will come back.
Hotel does not let customers choose the currency for the payment. They convert CHF to foreigner's currency plus the exchange rate 3%, and force you to sign. After you get the receipt, it has a statement: I accept the total amount above and have given choices of currencies for the payment.
The pyrimid structure was unique. The hotel was clean the staff was wonderful.... the decor in the hotel rooms seemed a little outdated but again it was super clean and organized.
Excellent breakfast, good location.
The room had a balcony which was nice. There are no facilities that are avaialble in other ibis hotels like iron,etc. The bed and the pillows were very uncomfortable. The staff were uncooperative when asked for any help. The balcony was not clean at all. Overall the experience was worst among all the hotels in switzerland.
Close to the Town A bit noisy because of the trafic, and missing a fan in the room
helpfull people at breakfast Floors dirty, no vacuum cleaning. No fridge or safe in room. We were asked to pay for all stay at check-in.
Friendly staff, clean rooms, smooth check-in/check-out Parking is a bit difficult (not enough parking spots)
Fairly good value. Not a bad location being about 20 minutes walk from town. Good, safe parking underground. Very basic with no air conditioning. The latter is very important as I would recommend not staying during a hot weather spell. There is no way to cool the room without opening the window at which point it's too noisy.
breadfast is good
Close to McDonalds. Clean, nice, comfortable bed. Stored our lactose free milk in a refrigerator. No wash clothes wee provided.
Well located in the old town of Chur. Our room was in an adjacent building, fourth floor, charming and spacious, open to roof timbers.
As I pointed out to the receptionist, The Stern is not worth 3 stars - it should have 4! We have stayed in many 4-star hotels that were not nearly so charming and pleasant as the Romantik Hotel Stern. The waitresses were very friendly - a little too much so. It was overbearing but they meant no ill.
Location in old part of town-parking available-helpful staff- nice to have a radio Lighting in bedroom-too dim to read-also surprised that not energy saving
big bath tub. location. way over priced! the bed looked like bunk beds put side by side. the TV was the size of a postage stamp. the furnishings remindered me of my hunting cabin. very small room, did I mention it is way over priced!
Warm welcome and helpful staff. Restaurant is charming but none of the three dishes that we ordered corresponded to the menu description. The service was good but the kitchen appeared to be overwhelmed.
Attractive looking hotel Small room size. It would have been helpful if the menues were also in English.
The room was very pleasant. It was very clean and the hotel is well looked after.It has a nice quiet position with car park. I think that for a four star hotel the room could be provided with a mini bar. the breakfast was v disappointing - no bread!!!!
Nice furniture in room, great breakfast, helpful staff no lift for the rooms in the building across the street. We knew this in advance and we only had to bring up the suitcases one flight but it was the only negative.
Very little. Hugely overpriced for a tired hotel, which is in need of total renovation. We booked a superior double room. If this was superior, I hate to think what a standard room is like. For the same price we stayed in a 4* hotel in central Rome with luxury marble bathroom. We were extremely disappointed with this hotel.
Privately owned,a mix of older & younger staff all trying to please. Nothing seemed to be too much trouble. Quite well situated for the old & new town.
Good location, good breakfast.
Great value for money - no frills but very cheap for Switzerland, perfect for an overnight stay. Free WiFi n/a
Location in Bad Ragaz was central and close to Tamina Therme and Tamina Gorge. The proprietor was helpful in allowing an early breakfast so we could easily catch our train to Chur and Lugarno. It was an old and rather tired hotel. It didn't appear to be at three star level. The room was reasonably comfortable but the bathroom could have enjoyed some major renovation. At might be expected of a small and elderly hotel, breakfast was OK but limited relative to other 3 star breakfasts we experienced in Switzerland.
The hotel is in a very good location, nice old building, The breakfast is very good, Free Internet good wifi
The hotel is at the center of the old town in a very nice spot. View from the room was nice also. Internet access for free!!!. The staff were nice. Parking was not a problem since they have parking places 3 minutes away. The price was very good for 3 persons in a room. Breakfast service was a bit slow.
The hotel is close to all amenities and the restaurant is good The hotel seems a little run-down, although it seems that there are some improvements happenong
Excellent location. Right near old town, shops and restaurants.
The Breakfast should started at 7am and but the food was not prepared until we left, that was about 7:30am.
Friendly staff, OK breakfast, best rate in the area that I could find. No
The hotel rooms were nice, large, but old. It is in a great location and the breakfast was great. There is a lift available from the 1st floor, and the accompanying restaurant had a great meal. The common areas were old and weren't in the best state. A little work would make this hotel a really nice gem.
Great location near the old city and it close proximity to the railroad station. Everything that interested us was close by. The street noise.
Yes. The cheese knife was broken and I cut my self on that knife during breakfast. I said that the knife was broken to the employer and would be better to substitute for other one before other people get hurt. On the next day, during breakfast, the same knife was in the cheese table again but with tape. I think that this is not professional.Yes. The cheese knife was broken and I cut my self on that knife during breakfast. I said that the knife was broken to the employer and would be better to substitute for other one before other people get hurt. On the next day, during breakfast, the same knife was in the cheese table again but with tape. I think that this is not professional. This is my only complaint.
Great location Delicious breakfast Comfortable beds and rooms Helpful staff Extremely attentive to my gluten free needs Being an old building, you hear when other guests are moving around in hallways/ upstairs
Our second stay. Very helpful staff and excellent position. The place dates from the 1700's so its character compensates for lack of modern conveniences. A word of caution only: This hotel is housed in an ancient (1700s) building so don't expect modern conveniences. The tiny lift is retrofitted and there an unavoidable flight of stairs between the street level and reception.
Car park near room. It is not hotel - motel... Under high-voltage lines and background of the main city. Power adapters need additional deposit and reception are closed at evening.
Staff were very helpful. Breakfast was great. Noisy
Comfortable and hassle-free hotel with a surprisingly good restaurant. A great choice for motorists that prefer to avoid the city centre.
Great Location, 5 minutes from Chur Centre, 2 minutes from motorway. Staff really helpful.
Verry attentfull personnel. Especially the resaurant (head and employees) made a very srtong impression. Good team! Sorry, but the view of the room was xery limited and there was a noise level from traffic that did not allow to sleep with an open window.
The location is quite good and silent, but the rooms are stuffy, no air conditioning.
Very spacious, well-decorated room, feels like cosy home. Really enjoyed the stay! none
A lovely big, clean room, with beautiful view from balcony. A good and fresh breakfast buffet.
Health oriented breakfast selection, very clean and wonderful location. Directions from the station were not provided and there was a promiss to pick us up but obviously no intention. We easily could walk and did not mind but simple direction should have been emailed as requested - it is easy once you know - 7-10 min straight walk until a sign on the left, etc.
Large, nicely decorated room, with good facilities. Welcoming staff and owners. Good variety for breakfast.
very friendly atmosphere, good breakfast buffet, good location close to the centre and the thermal complex, good size balcony with sun beds, coffee and tea making facilities in the room bath room is a little dated
friendly Staff, simple and clean, and lots of space in Rooms compared to the price. The Chirchbell in the early morning was loud enough to wake up my Girlfriend, she was annoyed about the duration of the ringing. Off course this is not really a problem of the Hotel.
It is located in a convenient place, and is cozy and clean and reasonable price. I would come back if I come to the same area.
very quiet hotel with a lot of old-world charm would prefer an option for a hot breakfast
Very friendly and efficent Bells and no aircon
rooms are new and very modern decorated no fitness center
rooms are very modern and clean.
Good breakfast, WLAN free of charge
Close to rail station (10 minute walk), close to downtown & walking trails, beautiful setting, excellent food & wine Dinner was very expensive, though was excellent service & taste. At check in we were given no information, just our keys, so it was a little confusing when breakfast was or what to do about ironing or getting services like internet
Helpful staff, very clean and it was relatively quiet despite being close to a major road Some of the staff only spoke German.