Hotel is close to downtown and the s Bahn train system. Breakfast was good. Requested non smoking room bust ended up with smoking room. At least the windows opened to help the situation
very near to the railway station, sleepy village, fresh bread
The room was simple but comfortable, the price and location were excellent There was a problem with the internet connection and the signal was weak, but they responded to complaints as best they could
The staff was extremely nice and polite. Quiet area and close to Frankfurt airport.
Very convenient to the town. Staff was most excellent.
Good location(very close to S-bahn station),Clean room,good breakfast,nice hotel service
Staff was friendly, 1 minute walk from the S Bahn (train) and quiet. They had printed signs on the refrigerator about the prices of the drinks - right before checkout, the sticker was removed and my total drink prices were 5 euros more than the printed price.
A quite, very relaxed place. The breakfast was simple but sufficient and plentiful- range of cereals, cold meats, cheeses, yoghurts, spreads, bread and fruit. The Couple running the hotel are friendly and helpful. Wireless was very useful and worked really well. Very, very close to Kronberg train station and 25 minutes by train to Frankfurt. Tea & Coffee making facilities in the room would have been a nice extra ! But there was a mini bar/fridge.
We found the hotel comfortable and very interesting. The staff are very friendly and helpful. An excellent quiet location. Just a 2 min walk and take the train to Frankfurt which is very convenient. Better than staying in Frankfurt.Lots of nice restaurants closeby.The WiFi works well.
I loved everything in this hotel, but mainly its peaceful and room, that make me feel very relaxed. Staff was so nice and having breakfast listening classical music was so good.
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Very good buffet for dinner
Both children good stay in babybeds in the room Diner was not soo good
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
Excellent management The housekeeping still lacks.
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Highly recommended, excellent breakfast & restaurant.
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
Beautiful hotel No airconditioning
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
badkamer was super klein!
This is a welcoming, family run hotel. It is clean, comfortable and good value for money. The staff are very friendly and go that extra mile to ensure an enjoyable stay. It is nicely located among the bars and restaurants in the town centre and I would certainly recommend this hotel.
just in the center of an old german village with lots of history, very beautiful pedestrain area and good restaurants (local, italian, mexican, spanish). Good breakfast with everything someone would like to see. more a personal thing - i do not like carpets in a hotel room as those are difficult to clean and i have always the feeling that they are dirty somehow (no indication though).
The only thing good about this place is it's close to downtown. Nothing else When I booked the hotel it said there is a kitchen but when I checked in, the guy asked for extra 10 EUR per day! By the way no body was at the front desk until 4PM! For American and Canadians,don't use Priceline or booking.com to book hotel in EU!
Clean rooms and well cared for, breakfast was also well catered and enjoyable. Service staff (cleaners and waiters) were lovely. Internet costs were quite high -12€ for less than one hour. Hotel was also understaffed and upon departure I had to wait at the front desk 15 minutes while the front desk receptionist was on the phone, all i had to do was pay the internet bill.
Location very convinient, efficient front desk long waiting time to be served with meals in the evening
Great service, nice staff, easy reach, good parking facilitius, very quiet
It is very close to the city center. It is very quite. Breakfast was very fine. Some people at the desk are not very kind.
Cetainly it was the central location that was appealing. Very friendly staff who were always willing to help at all times.
Clean and comfortable with helpful staff, lss than 10 mins walk from the old town
Lovevly staff, nice and new rooms, garage facilities, free internet, 10 min. walking from down town: Perfect
friendly hotel which I have stayed at before and would be happy tostay at again, Reasonably priced,
A well run hotel with pleasant and helpful staff.
The service was very good and there was a good acceptance for pets.
Secure underground car park for our motorcycles
situated at the outskirts of the town ,so very quiet but the town cwntre with a lot of shops in 5 minutes reach
The location No
The hotel has been tastfully redecorated recently. The rooms are large and comfortable. From the breakfast room, the view of the park and pond is splendid. Furnitures and fittings are high quality. It has the feel of an aristocratic home rather than a hotel. You do feel like guests on the grace of the owners, who stay on the property.
Kronberg is a nice little town and is convenient in so far as proximity to FFM and selection of restaurants etc. The hotel is close to both bus and rail infrastructure and is in a nice position. Some of the staff tried very hard, especially one young lady from Namibia who went out of her way to make breakfast a pleasant experience. The room price was very expensive in relation to the experience and facilities offered and will deter us from staying there next time - this will also influence many of our business associates who rely on our recommendations. In comparison to another hotel where we stayed during the our visit, the breakfast food selection was extremely small and not nearly of the same quality. The bar was also below standard for the rating of the hotel.
We liked the town of Kronberg very much. We had wonderful walks around the town and the parks.
nice Staff, very good breakfast it was a little expencive
Room was clean No aiir conditioning so room and public areas unbearably hot. Were not allowed to sit in the garden with a cold drink after 10 PM - ridiculous. Breakfast was very limited.
Staff were excellent!
The location is excellent and the toilet is good. The elevators worked well and the basement was cool. The clerk placed us in a room between partyers staying awarke until dawn. The whole 4th floor was filled with the Muslim familiies except tor us and one other couple. The management allowed an engagement party to pray Muslim style and play music all night. They also slammed doors and talked in the hall outside our door every 10 minutes until 5 AM. We got very little sleep. All of the rooms get signiicant road noise as the hotel is on a busy street and has no AC or fans.
Staff were helpful and spoke good english. Hotel room was very nice.
quality of bed and pillows,cleanliness,bottled water in room no extractor fan in toilet,coffee machine not working at reception at 8am 24/10/2010
I like your patience and the breakfast was very very good for vegetarians. My room was look into the square and unfortuately It was not possible to sleep with opened window because of a loudy speaker visitors (there was very loudy room and to tell the truth I dislike it).
Our friends live in Bad Soden, so it was excellent location. Arranged to meet friends in bar on Saturday night at 9pm and couldn't believe bar was closed.
It was very quite location, and in generally it was OK. Internet access was terrible. If your wireless internet access can not be support well, then please arrange wired internet. I could not recommend your hotel due to the internet access.
At €45 per night for a double room, has to be the best value hotel I've ever stayed, pleasant peaceful location, fresh mountain air, but only a few miles from Frankfurt. Dinner menu is lower end of mediocre, though occasional buffets are better, and several agreeable restaurants with 1 to 5 minutes walk
Nice breakfast! Beautiful gardern! Nice service! We enjoyed our stay! There was a public event at the hotel on one of the days and parking was full. We ended up parking our car far away from the hotel and had trouble with carrying our luggage.
Quiet location; nice room onto park Breakfast too pricey; need baggage ramp to 1st floor which is not serviced by a lift; should provide in-room cofee/tea service ie heater.
Wonderful peaceful atmosphere. euro for euro, one of the best hotels I've stayed in, and there's been a few...
Friendly Staff in very pleasant surroundings. You are made to feel welcomed
The wireless internet for free, the wellness, the very friendly staff and very good food in the restaurant, very quiet location to sleep.
People and the food were very good!
Excelent hotel, good price, good staff. Internet is not wifi. Your need to pay 8 euros per hour.
Easy location They first gav me a smoking room, but I refused it because I clearly reserved a non smoking room; then the only choice they gave me was a very small room with a small bed against the wall for the same price
Did not have access to English language TV even after having complained
Parking, internet, clean, value for money, easy access, quite, 8km from downtown Rooms are smaller than expected, no coffee machine in tge room, provide only one bath towels, mini bar is very expensive, no complimentary water bottle in the room.
Pleasant atmosphere. Good price for the breakfast. Good temperature on the rooms, although it was warm. Very nice bathroom! The food in the restaurant was rather nice. The spa is nice. It's not 4 star in my book (rather 3), but the price is accordingly. I would like to see the bill before I pay, not get it in an envelope after paying. The whole hotel looked empty and the restaurant was deserted on Saturday evening (food was good though). Didn't see the solarium in the spa. Pay-TV didn't work and - apart from cnn/bbcw - no English tv.
Nice bar terrace area - good food
Fine hotel, nice room and a good breakfast. Worth the 10,-- extra No bath in the room, wifi not free.
quietness and far away from the city noise had some but not really
The excellent hospitality
- view to the green park from the room windows - spacious room - location close to Frankfurt City by means of the S-Train - but also very near to the Taunus mountains - friendly service Late (after 8:00 p.m.) check-in by means of access of front of entry door safe and pin code (provided on call) only. Usability of safe, pin enter and open-close procedure is awful
In a calm location with easy access to Frankfurt main connection. Smiling staff, basic comfort No carpet and plastic cover bathroom.
The proximity of the park , interior design of the breakfast room The hotel is located close to the park , but it is not a very safe area , someone crushed the window and broke into my car . There is no air conditioning in the rooms and they can be extremely hot in the summer .The owner has a strange attitute towards people booking through booking.com. - he gave me an unpleasant room on the ground floor facing the concrete parking place and when I asked for a change he said that not all the rooms are available for the booking.com guests . Finally I got a room facing the park ,but I did feel as a lesser category guest.
room service at night no
The hotel is very clean and greatly positioned - close to the S-Bahn station. Breakfast was very good. In the room we also have a small kitchen (did not use it too much but it gives further opportunities re eating).
We liked everything,there was one of the best breakfasts we have ever had,the hotel staff was very helpfull,we got very nice large apartment insted of double room for the same price,we would recommend this hotel
Reasonable and comfortable accommodation Not open 24 h a day
Good spacious and well equiped rooms. Clean and functional. Friendly staff. Good location to stop over to and from Frankfurt. Better directions to and from motorway
We had a corner room with lots of windows and a beautiful view.
Great service by the staff, nice breakfast in the morning. a little hard to find at night, even though GPS led me right there and I called the hotel from behind the hotel.
Good clean nice hotel. Close to train station easy conveyance. Very near to a famous Club- Oase.
The cleanliness of the room the facilities in the room and the lovely breakfast Nothing
Everything was good nothing