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Everything was just perfect !! nice host and very devoted. we really appreciated her kindness.the house is simply beautiful and the rooms are cute. the breakfast is marvellous !!!! 100% satisfaction Just the bed' sheets were not very confortable and the beds a little noisy. but this is just a small detaiul; no problem at all.
The room was simple but very clean and with a very nice furniture. The lady of the staff was very helpful.
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
parking, cleanliness, good restaurant no pool inside the hotel
very nice hotel, nice surrounding, just at ease
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
The room are wonderful and very big
Location, facilities Not really a five star hotel; more like 4 star
It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.
Great food! Nice pool.
The room size was good and the swimming pool, sauna and spa were great to relax in The only thing I would change is the payment for the slippers to have access to the swimming pool etc. It is ok to charge extra for those not staying at the hotel but for guests this should be included in the price of the room.
there was a problem with the e-keys. they didn't work.
Very convenient to where we wanted to be! And the Front Desk Staff were wonderful. The pool was cold! The Whirlpool did not work!
Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.
Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul
The hot tub and pool were clean and not full of kids for my use. Parking was not an extra cost and the parking lot was safe. Loved the location as well! A great hotel in a nice part of Hessen!
Comprehensive breakfast friendly staff. Comprehensive breakfast although rather expensive. If claiming on business expenses this is not an issue, but for non business travellers this is quite an expense over 4 days
The room was very comfortable , the services & facilities of the hotel were very good . More then this , the food was tasteful .
Excelent hotel, good price, good staff. Internet is not wifi. Your need to pay 8 euros per hour.
Fine hotel, nice room and a good breakfast. Worth the 10,-- extra No bath in the room, wifi not free.
quietness and far away from the city noise had some but not really
Parking, internet, clean, value for money, easy access, quite, 8km from downtown Rooms are smaller than expected, no coffee machine in tge room, provide only one bath towels, mini bar is very expensive, no complimentary water bottle in the room.
Easy location They first gav me a smoking room, but I refused it because I clearly reserved a non smoking room; then the only choice they gave me was a very small room with a small bed against the wall for the same price
Nice bar terrace area - good food
Did not have access to English language TV even after having complained
The excellent hospitality
Pleasant atmosphere. Good price for the breakfast. Good temperature on the rooms, although it was warm. Very nice bathroom! The food in the restaurant was rather nice. The spa is nice. It's not 4 star in my book (rather 3), but the price is accordingly. I would like to see the bill before I pay, not get it in an envelope after paying. The whole hotel looked empty and the restaurant was deserted on Saturday evening (food was good though). Didn't see the solarium in the spa. Pay-TV didn't work and - apart from cnn/bbcw - no English tv.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
Highly recommended, excellent breakfast & restaurant.
Beautiful hotel No airconditioning
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
No sheets except fitted on mattress
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
Quiet location; nice room onto park Breakfast too pricey; need baggage ramp to 1st floor which is not serviced by a lift; should provide in-room cofee/tea service ie heater.
Staff were helpful and spoke good english. Hotel room was very nice.
Wonderful peaceful atmosphere. euro for euro, one of the best hotels I've stayed in, and there's been a few...
I like your patience and the breakfast was very very good for vegetarians. My room was look into the square and unfortuately It was not possible to sleep with opened window because of a loudy speaker visitors (there was very loudy room and to tell the truth I dislike it).
At €45 per night for a double room, has to be the best value hotel I've ever stayed, pleasant peaceful location, fresh mountain air, but only a few miles from Frankfurt. Dinner menu is lower end of mediocre, though occasional buffets are better, and several agreeable restaurants with 1 to 5 minutes walk
It was very quite location, and in generally it was OK. Internet access was terrible. If your wireless internet access can not be support well, then please arrange wired internet. I could not recommend your hotel due to the internet access.
The location is excellent and the toilet is good. The elevators worked well and the basement was cool. The clerk placed us in a room between partyers staying awarke until dawn. The whole 4th floor was filled with the Muslim familiies except tor us and one other couple. The management allowed an engagement party to pray Muslim style and play music all night. They also slammed doors and talked in the hall outside our door every 10 minutes until 5 AM. We got very little sleep. All of the rooms get signiicant road noise as the hotel is on a busy street and has no AC or fans.
Our friends live in Bad Soden, so it was excellent location. Arranged to meet friends in bar on Saturday night at 9pm and couldn't believe bar was closed.
quality of bed and pillows,cleanliness,bottled water in room no extractor fan in toilet,coffee machine not working at reception at 8am 24/10/2010
Nice breakfast! Beautiful gardern! Nice service! We enjoyed our stay! There was a public event at the hotel on one of the days and parking was full. We ended up parking our car far away from the hotel and had trouble with carrying our luggage.
Very good fitness/leisure centre. Room was spacious and very quiet. Breakfast buffet was extensive and waitering staff were very good. Location (usually - see below) very good. Plumbing was of a surprisingly poor standard for such a brand new hotel; the bathroom floor was flooded on the first morning of our stay due to poor drainage and there was no curtain over the bath, meaning that taking a shower mean the room became flooded. What disappointed us most, though, was the fact that the Kurpark, which the details about the hotel had shown (correctly) as immediately adjacent to the hotel, was closed off and only accessible (at a cost of 14.00 Euros) as part of the Regional Garden Show running until October. This meant that one of the primary reasons we had chosen this hotel (its location) was much less in accordance with the actual situation than we had anticipated.
Very efficient, clean, good parking. Souless, but it was only 6 days before christmas.
We loved the location and enjoyed the traditional style, architecture and feeling of the hotel. Pool was a nice bonus.
Very nice location in the "Kurpark"
The Dolce is situated next to the park, is very quiet and has an excellent breakfast buffet. It is close to Frankfurt, so very easy to get there (40km by car)
Breakfast was very good. Room was large although beds were low to the Ground. No Shampoo, conditioner, etc. Only a dispenser on the wall. Not to be compared to business amenities at the Hilton.
The location near the park Distance to reception from frontentry too far
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Very good buffet for dinner
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
Excellent management The housekeeping still lacks.
Both children good stay in babybeds in the room Diner was not soo good
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
Spacious & generally very quiet. Central location opposite park. Excellent breakfast which was served over a long period. Kitchenette Bedroom of Suite 114 directly above breakfast kitchen - noisy from 6.30 onwards. Kitchenette had no pans or utensils of any kind
Big and nice room facing the beatiful park (a little noisy because of the street traffic). Good breakfast. The bed sheet and pillows covers were not changed at time.
The quiet and the central location of the hotel.
The room was nice and comfortable. All hotel rooms have not air condition.
Balcony was great; Breakfast was great
the room was very hot, had to keep the door to the balcony fully opened
The hotel management were very cooperative and approach our needs. the location was excelent few minutes from the train station which took us 15 minutes to the fair ground. no.
Very comfortable room - Nice location - Parking in the hotel but also outside in the street (parcometers). Very good breakfast.
The service by the staff at the checking desk. For a small town, the area is very nice and a lot to do.
Great location and surrounding. Poor wall proof - I could hear a person sneezing in the next room.
Excellent breakfast, spacious room There is very hot, everywhere inside the hotel. Our room was +26 C upon arrival....
Nice room, parking, the sign leading to the hotel, nice TV, good coffee and tea inside the room. Should provide free wireless internet in the room.
The breakfast was very rich.And pleasent staff
Very good hotel for business travel Eating at the Hotel restaurant was terribly slow. I was in hurry to finish some work after dinner, but I had to start very late and I got very little sleep for my next-day business meeting.
Everything was very good .The room was clear and big enaough.Breakfast oultough was expensive , was very good no
The breakfast was very good and amazing in choices! I liked the hamman and the sauna, it was a very pleasant time...good bed and big room! Price of the breakfast 21€ was too excessive I though, the design of my room was too old...but it was a good deal 58€/night!
The buffets were excellent and the room was very comfortable Not much vegetarian choice in the restaurant, but the lunchtime buffets were very good. Deeper bowls for things such as fruit salad would be nice.
the food was excellent for breakfast and dinner, the gym is really good the internet in the room is not for free
They charged additional for breakfest!
I thought the buffet breakfast at 15 euros was a bit expensive.
the breakfast the diner was very bad
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
Value, location Staff not that friendly
Quiet hotel and good location
A good centre for my needs and a very good breakfast
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
It was easy to find. It was close to station. So, I was able to use the train from Frankfurt.
Smiling and friendly staff, spacious rooms, quiet location, excellent dinner restaurant.
No complaints at all. I would stay there again Restaurant a little limited in its menu. Not near the centre of Oberursel - you need a car to get there.
The pretty surroundings and quiet nights were so impressive. Hotel staff is very nice. Michael lent us a book when we wanted to explore the Hessenpark. No.
It is unique with its 18th century design. Felt like you were transported into the past. Do not miss a tour in the park. The mattresses are too narrow.