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The restaurant and meeting room facilities were excellent. The same is about food served both during the breakfast and lunch. The trash from the previous occupant was still in the waste basket. The layout of the room was not logical for me.
A very professionally-run business style hotel in a good location, close to the Schloss and its park. An interesting old building well-converted. Very expensive internet.
It is in a nice building, originally built for military purposes, now well restored and converted into a hotel.
The modern design of the hotel was very good with a wonderful entrance and hotel restaurant. The Christmas decorations where wonderful. The room we where in had no window to see outside. Only two little block openings on the floor. This for a business class room I found disappointing. Bar-lady was not very friendly.
Location. Rifght next to a very nice big park. Also great breakfast, and great restaurant for lunch and dinner. Rooms are very spacious. As the hotel is set back from the road, it is also very quiet. The furnishings of the room are modern and new but a bit on the cheap side. Also, the room that we stayed was rather sparsely furnished.
All excellent Poor bar service / no light snacks on the menu
Friendly staff, uncomplicated. Strong smell of smoke when you walked from the hotel lobby to the elevator. Disgusting, but a minor nuisance.
excellent services & food everything was allright
Business meeting the hotel
The size of the room The buffet was over priced. One morning after the tour bus crowd had finished there was hardly anything left to the buffet and they did not replenish anything for the remaining guests who had yet to eat breakfast. We spent three nights and the mini bar did not get replenished the first day. Both days the wash cloths were missing and the bed linens were not changed the entire time we were there.
The location was very convenient. My room was comfortable, the shower wonderful, and the breakfast very good. In the mornings there was a lot of noise of banging doors which was a bit disturbing. I also think the wifi should be included in all hotels these days. But this is now my preferred hotel in Ludwigsburg.
Nice location The wakup call we have ordered never came through.Thank goodness for my innerclock!
Nice design, comfort, good position.
The rooms were clean and beutifully presented , the breakfast was excellent though rather expensive. the cost of the breakfast, lack of tea/coffee facilties. I am desperate for a cup of tea when I wake!
clean room away from noise
The staff was extremely kind and helpful. If I could request on thing....I would want to see and upgrade in the fitness room.Maybe another treadmill and up graded equipment. Maybe more, two or three, english channels on the telly, though I respect that we are in Germany....Thank you
Nice, relatively modern hotel. Good breakfast selection. Nice location. Friendly personnel. Extra charge for Internet access (T-Mobile); breakfast not included in room rate.
Nice spacious rooms, quiet with a pleasant view, excellent breakfast. An extra bonus was that Nigel Kennedy was staying there and invited us to his room for a drink.....or two ! Arriving was fine, but one has to labour up a steep incline to get to the railway station.
rooms, restaurant, hotel garage internet access not included; room ac not individually adjustable
The food was excellent No english-speaking TV except CNN
Very quiet at night. Excellent breakfast.
Wonderful breakfast! The sauna facilities didn't open until 14.00 making them impossible to use on the day of departure - dissappointing.
Very nice and comfortable rooms, excellent restaurant and breakfast buffet (prices accordingly!), good position close to the park and to the town centre The reception staff during check-in could have been a bit more welcoming
Very modern hotel situated in a beautiful and convenient setting in Pforzheim. Enjoyed the hotel amenities like the free wireless internet and the free breakfast. Definitely a plus that the reception staff all spoke English, as I do not speak German. And they exchange foreign currency which is very convenient when traveling abroad. I would have liked a more extensive and varied dining menu for the room service.
The staff at the hotel made you feel you were priority one. The rms where quiet, immaculate and pleasant. The town was picturesque. The pool/sauna area was great!
Reception staff very efficient and the room was very spacious and spotlessly clean Bearing in mind I stayed at the hotel in August on a Saturday night, I was disappointed that despite the beautiful weather, the bar was closed and it was not possible even to sit outside in the garden. When I asked to sit outside, one gentleman staff member appeared quite unfriendly. As a result we walked to a place nearby for a drink and ended up having dinner there as well.
the fact that we come from australia it was snowing and the character of the hotel was excellent no tea or coffe facilities
For a small town on the outskirts of Stuttgart, this hotel is a particularly good find. The rooms are well-furnished, neat and very comfortable. The facilities (such as the pool) are very good. But especially good is the food. There's a Michelin-starred restaurant at the heart of this business.
Ver pleasant stay
Good breakfast and swimming-pool
Nothing in special Staff was kind of cold! Not real friendly. Except for one person during breakfirst all other were not really clientfriendly and customer focussed!
We were pleasantly surprised by the luxurious accomodations provided at this hotel. It was staffed by an attentive complement that made the experience even richer. Parking on site is availabe, but limited. Breakfast was complete and delicious. Would stay here again without any hesitation.
Nice decoration and very clean rooms, very quiet- no disturbances and very good sound insulation-, friendly staff, good quality breakfast. Restaurant was closed, so we missed the chance to eat in a Michelin-star restaurant
Staff were friendly and helpful. Free internet is an asset. Room was too warm.
The hotel was located in beautiful parkland which would make it a lovely holiday setting
The location near the lake and Schloss on one side and hotel and horse stables and riding area is superb. Breakfast was very good. Restaurant adjacent to hetle under same management was excellent the FIRST night. There were spider webs from floor to ceiling in corner by the bed that had obviously been there a long time. Restaurant adjacent to hotel was overly busy the second night (friday) and staff were slow and inefficient. Only received main course after reminding the staff after wait of 60 minutes. No wine offered. Had to wait 30 minutes for a second beer. Should have added staff to help clear tables and take drinks orders?
Value for money
Breakfast Not having interconnecting rooms
Excellent service, clean, quality, lovely setting, will come back if in the area again
On our Honeymoon the soundproof walls and the room service.
The long slow breakfast
Breakfast is a bit expensive burt simply great, with a large variety of food! The personell there, as every else in the Hotel, is also very willing to help, kind, welcomimg, listening to your needs and never bothering. The nearby Restaurant is also very good, tasteful and elegant
You are not going to sleep in the castle!
very friendly staff, nice swimming pool
The hotel was a good choice but as the weather was hot, the lack of air-con meant we slept with the windows open and the associated traffic noise.
All of the items in Q.2. Breakfast was particularly good.
clean comfortable and good value for money no restaurant - a pity as there is not much choice nearby in Pforzheim
The surface of the bedroom, the newspapers available in the room
Being in a very quiet atmosphere Yes, the unability to get a wireless internet connection even if normally this was available. And noone was able to give right information.
The hotel can be very easily reached from the highway Karlsruhe - Stuttgart. As we wanted to stay only 1 night, the location was the main reason, why we have chosen it. On the other side, the hotel is a bit noisy (noise coming from the highway and the very busy road in front of the hotel).
better space in comparision to other hotels I experianced in Europe
Breakfast very noisy, traffic start very early in the morning. Due to lack of air-conditioning you have to open window. Lobby and especially bar is not very cosy. No restaurants and pubs in area aroudn hotel.
Breakfast food, dining room and service was fantastic. Front desk staff could have been much wamer and friendlier. Would be nice if you could use an ironing board/iron in your room
Good position for Black forest The evening meals had a very limited choice and no one in our party (4) enjoyed the food. On this basis alone we would not stay there again
food, location, apperance & atmosphire, service tv, luck of english tv chanels, bar was poor.
Quiet, relaxing,excelant suroundings 1st class pool area
Good service, nice decor, good food, beautifull suroundings
The surrounding "forest" area , great place for relax and hike, restaurant waiters are good and friendly. The hotel needs total renew, the rooms are not as expected at all, we arrived with standard room reservation, and it was disaster, the receptionist offered all available room classes, but we did not change due unfair "compare to price" rooms quality , the breakfast is just bellow our expectation, the dinner was oily but fine, but the waiters were so kind, nothing to do if u want to have dinner in the surrounding area, even with a car, so u need to stick with the hotel restaurant.
Excellent surroundings, friendly staff!
nice friendly people good food a great location the elavator buttons to the third floor did not work so good. needs some maintenance. it was ok to use stairs
Everything. Staff was excellent and attentive. Room was easily accessible and the spa/pool area was fantastic. Nothing.
That the hotel keeps up good old standards. You have enlarged the hotel in fine traditional style.
Everything just perfect. I love this place,will be back soon.
The hotel is close to the highway Munchen - Karlsruhe and is very convenient when travelling from northern europe to southern europe as a one night stayover hotel
Nice Restaurant. Close to the highway. Free internet connection. No air conditioning and ventilation system in the rooms.
Quiet location, nice food in restaurant. Helpful service staff. My room has a bad odor, which does not go off even after 24 hours. Suggest staff to do more thorough cleaning including air freshners for each room.
The rooms (including bathroom) are so small that one barely can move!
After asking for an extra pillow it arrived 1 hour later. Informed "Oh sorry forgot" not particularly the best side of the hotel. Ask for a room away from street, noise from there starts at 5.30 am
the hotel lives upto its well deserved european hotel to stay at, reputation, the ambiance was good and the breakfast was even better. for being an excellent hotel, it unfortunately let it self down by the state of the carpark, which was under a great depth of snow and if it had not been for the kindness of other guests i would still be stuck in even with a shovel and snow chains,
A comfortable hotel with excellent food. Close to the autobahn. An excellent spot to break a journey back to UK Some road noise.
We have stayed there before and the comfort is as expected. 3rd bed is a little uncomfortable !!!!!
The restaraunt is very good Rooms too small
Great location for travellers as so close to the motorway. Stayed in the new section which was excellent and great staff
Excellent menu choice - friendliness of all staff. Just that the first floor corridor appeared to have Cigarette Smoking smell.
The room is clean and comfortable for the price they charge. The price was high when breakfast was not included. Too high. Breakfast should be included.
The elevator was out of order...
The room that we got is near the railway. As I am a light sleeper, I was awakened by the sound of the train. Maybe other travellers/light sleepers could request for another room not facing the railway. And also, like some other hotels in Europe, the hotel does not have air-conditioning. Would suggest other travellers to reconsider this point while travelling in summer.
Fast, simple and fair.
The employees were very kind and helpful.
The hotel staff was extremely polite and helpful. I wished to purchase flowers and they sent me to the greatest flower shop. The check in was so easy as was check out. The pillows; they were flat and uncomfortable not allowing my husband and I to get a good sleep.
the location, very far from anything!
It was a nice hotel just outside of stuttgart with the tram station just outside. Clean and spacious. I stayed there for two nights, the second night a lot of noice from the other guests, but ok they where at the octoberfest. Also the breakfast was extra and it was very expensive.
Good customer service. Clean.
very nice breakfast-buffet,clean large room, parking place available,old building but renovated old towels with threads
Clean room, nice breakfast Internet access expensive, especially wifi. For business travellers surely a reason not to come back.
ease of booking and access off the highway. Bar prices were too high.
tasty food, very nice room and quite area. extra paid parking
The nice hotel and the wide green area around it and the close shopping centre .
breakfast etc air conditioning.
parking cost ,internet cost morning paper cost,i tryed to book additional days,and was told that they would be more then the days i had booked allready,becouse they had more bookings.bad management .they lost me as a customer,i booked for 5 more days in leonberg hirsch with no additional costs like internet ,parking,and exellent food
waitress very pleasant and helpfull parking charge
The room was very clean, the staff was very friendly and spoke English, and the breakfast was great. Good location for the S-bahn, and the hotel was easy to find and had available parking.
Clean rooms. Rooms at the back are quiet. Hotel parking for 5 Euro. Free internet. Close to motorway. Rooms at the front suffer from traffic noise. Bar closed prior to closing time and bar staff was rude if asked about it.
Clean, efficient, very close to railway station for access to the city. Quiet location and good breakfast (included in the price)
It is located in a silent place which is very close to the railway station,It has a nice restaurant and some little things like fruits in rooms and free coffee for the guests. Nothing
Quiet, comfortable and straightforward, Free internet.
good Buffet , location lack of air conditioning and non - allergenic bedding and pillows were not avavilable
Friendly staff and good complimentary breakfast. I wasn't told about the breakfast when I checked in. I happened to find it myself.
The breakfast being included in the price was a definite plus. And what a good breafast it was! Also the free access to the interent.
spacious room, clean, quite, enjoyed the sauna, great location many sights were within walking distance. Wonderful breakfast. I would recommend this to friends. As hotel guest I don't think we should have to pay for parking in the hotel. But all in all it was a good hotel.
Good beds, pillows. Spacious room, very clean bathroom It really needs to have airconditioning. I don"t like to sleep with open windows in the city with street noise, just to cool the room down.
very good breakfast