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Comfortable and quiet location. Close to supermanrket and the breakfast included was good Had to drive to a good restaurant
cleanliness, location needs new carpet in rooms & the whole building one of the front desk personnel wasn't interested in being helpful-was nervous wreck
the pool and hot tub availability and the location. we really wanted to snowmobile but found the prices to snowmobile absolutely wrong.
The design of the hotel is adapted to its surroundings...fieldstone exterior, lots of natural wood, lovely decor. Friendly staff. Just steps from village centre. The parking lot is accessible by going up a long flight of steps and can be difficult for older people. Not wheelchair friendly as there is no elevator in the part of the hotel where we stayed. This may not be the case in the other sections...
We stayed at Hotel Le Chantecler 38 years ago and have always wanted to return during the summer because we were so impressed with it back then. We were not disappointed - everything was as we remembered it. Our room was a little too "basic" but the price was right. I found the fact that we had nowhere to put our toilettries in the bathroom (only one small shelf and no cupboard space at all) somewhat irritating. We did not have a good view from our room at all - a balcony with air conditioning units.
OK for the price Invoicing problem that I still have to solve as I was charged by the hotel and there was also a charge at booking I has still has not been solve as I'm waiting for the charge to show up on my credit card.
Staff was nice Hotel rooms could be cleaner and updated. This also goes for pool and swingset
I enjoyed the small town setting The toilet would not stop running if we did not open the lid and fix it.
breakfast was fine. staff friendly. room allocated had no privacy because of other guests smoking outside the window. Room was dusty/cobweby when we arrived. Didn't appear to get cleaned during the 2 days there...no towel change and few facilities eg no coffee machine, very small bar of soap, no replacement of shampoo etc.
Nice, warm, clean.
There were bugs in the washroom!