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Superbly furnished, and very helpful and pleasant staff. Too far from the city attractions - 20 mins walk at best.
Very nice luxury hotel, they pay attention to details, made my stay in Valencia all that more enjoyable. Also great breakfast and room service food was lovely. Located in between the old city and the new, we had a car so made it very easy to get anywhere. Thankyou. Spa centre closes at 8pm which seemed early since after a full day out it was nice to come back and relax in the pool. A personal item went missing from the bathroom, bit strange.
Excellent service from the moment we checked in - the girl at check in gave us a map of the city and took the time to show us where some of the local restaurants were and where the main tourist attractions were. The rooms were large and clean and the location was excellent - walking distance to the city centre.
The beds helpful staff The outrageous cost of nreakfeast and tea coffea more than a central London equivalent hotel
Sitting in the garden having a drink before before evening meal.
Friendliness of the staff, very good service
Room size. Areas for relaxation. Despite being a resident I object to a 10euro per person per day to use the pool.
Great room, balcony was excellent There was no fixed shower head so you have to hold it above you when showering, this was awkward and had the effect of also drenching the bathroom floor.
The relaxed atmosphere of the hotel, Food at breakfast was amazing but we was a little upset about the quality of the food at the evening restraunt
quality of the food and the luxury of the spa not applicable
Very kind, helpful and polite hotel staff, great location. I liked the design of the hotel with a bit of a mysterious touch. The room is very cosy somehow. I really liked staying there. No free wifi. Cable internet is free , but sometimes they run out of cables.
Good location. Modern decor. Nice staff. Hotel was fine did what it said on the tin. Rooms could have done with being a little bigger. Door to bathroom wasn't fully closeable and was in effect a sliding screen. A proper door would have been preferred.
The hotel is very classy. It looks even better than in the pictures we previously saw of it. The staff are excellent; cleanliness prevails; would definitely recommend!
Very modern, fabulous decor, excellent location. The glass bathrooms leave little room for privacy - I think the blind between the bathroom & bedroom should be opaque to enable a least a little privacy.
I was closed to the old town within walking distance of major sites and downtown Parking was far away 5 blocks and expensive. Breakfast was poor and not a big selection as in other Hotels
Personel was very well skilled.
Building works being carried out on the building next to it and also the street was a bit noisey
An excellent hotel, styled differently to a lot of hotels and it works well
Located in centre of old town. Car parking in hotel.
we were 5 years married and when we check-in in the room, there was champagne!!! They made our stay unforgettable..fabulous. the airco system was a bit complicated
Great room, absolutely huge. Reception staff unfriendly & unhelpful.
Fair Location was not easy to find
Perfect hotel a perfect location with pleasant staff.I highly recommend this hotel
All very comfortable central. Very charming staff
All staff were helpful
Location not far from station and centre of Valencia. Slighly noisy from revellers at the front (we were woken at 4:00 am by someone getting into their car and getting out of a parking space by driving into the car in front, smashing a headlight). Family who stayed in room at back thought it much nicer - more spacious and quiet.
Good sized room, central location, good breakfast choice and quiet for a city centre hotel. No, met my expectations.
Staff were very helpful. I didnt book 'with breakfast' as the cafe across the road is excellent.
An extremley comfortable hotel with friendly and welcoming staff.
Location, very know-what-to expect hotel (same as any business-like hotel, no atmosphere but very clean design), spacious room
Excellent services, breakfast, internet facilities and 24hour check out. -
Hotel Staff and cleanliness of room
Great Hotel. Good price.
Free wireless (but was only in the lobby). Breakfast included.
Good location N/A
The room was very clean, the breakfast was also good. The pool is very small (smaller than it looks on the pictures), you can hear everything through the walls which are paper-thin. We found some of the receptionnist not very helpful, even if we speak fluent Spanish.
just a great value for monrey modern clean hotel right next to bus station and easy access to old town pool will close in september so may look for another when returning in Nov.
Checking in early. Near bus stop. Beds Breakfast. Poor quality, fruit unripe, cooked breakfast cold and not enough for number of clients. Poor service
free cycle rental and location
Roof top terrace with swimming pool, nice views over city.
problems with meal, nothing available from set menu which were suitable so only one of us ate so we lost money which hotel wouldnt refund said it had to come from yourselves food
Excellent value for 4 star hotel in city centre. Staff helpful. Recommended. Room was quite small but was described as standard.
Location & price
Friendly staff, excellent English Location very convenient Excellent decor Not well sign posted from the station
Excellent location by the main train station and metro system and close to all shops, bars etc in the centre.
Excellent location right by the train station! It's a gd neighbourhood, at least not dark quiet streets since traffic is high all the time. It's close to the old quarter, and have easy access to buses to the beach. Rooms' quality are excellent for this price... great attention to details as all rooms are scented! Great, new facility... excellment value for the money. For this price, it's hard to find any complaints.
near the city center and train station. stuf need to have beter english speeking
Style of the hotel - modern and fairly minimalist. Convenience for the rail station. My room was slightly too small. The woman who was the only person in charge of the dining room and the bar at 10.00pm was very grumpy when my colleagues and I wanted a drink. We had to get the reception manager to phone her and order her to serve us. This she then did, but with looks that could have killed us.
Great hotel with Modern decor. The room and bathroom were spacious.It very close to the Valencia Train Station and walking distance to the main sites of interest.
Really good bed
The staff is nice and helpful. Location is absolutely perfect, especially if you coming/leaving by train, like we did. room was clean and neat. They let us in very early, so we checked in somewhat between 10 and 11 am! The breakfast aria is very small and we have to wait while somebody vacate a table. Breakfast itself is just OK, nothing special and definitely not worth 15-20 EUR per person. Go out and it somewhere local. We got room with "nice" view on the wall ... so curtains close all the time.
vey much enjoyed my stay would love to visit again
They put us on the smokers floor without asking if it is ok.
Location. No smoking room with strong smell of tobacco. Receptionist's solution: send somebody to open the window. Room full of dust. Worst ever orange juice! Not what you'd expect in Valencia.
Magnific room. Really big. Spa was closed. Double bed was made joining 2 single ones.
Most things Breakfast was crowded and lifts were bad-- not enough for size of hotel
Very clean, modern decoration, relaxed, friendly yet very efficient staff
Not enough lifts
Good location. Comfortable Beds. Good size bathroom. Modern. Clean. Nice breakfast. I would have liked there to have been Coffee/Tea making facitlites in the room for that first cuppa in the morning when you get up.
the bar is not cosy
the staff was friendly and the hotel very pleasant.
Really Nice breakfast, huge bed, great view, top location near the park, even free parking isn't too hard to find. Windows did not fully open.
Excellent value for money, good location and confort
the helpful of the staf
comfort of the room and hotel, hotelstaff (very friendly and helpfully ... in English), swimmingpool
no English channel on the TV. I like TV, ie sky news. I told staff and was informed it was the same in all the rooms. Not good enough!
The location, next door to the tube, was handy. The man at reception on arrival was rude and ignorant. In addition, we requested a non-smoking room and he put us in a smoking room - it smelt disgusting. Also, the dust/dirt/grime in the bathroom was noticeable.
Brilliant idea to have a pool on the top of the hotel. A little bit worn down, but that is reflected on the price.
Clean, simple but well organized, easy reach, very good value for money, well insulated windows and hence quiet A bit anonymous
Staff was friendly. You must pay extra for internet.
Very good hotel, near to shopping centre and transport. The restaurant is good and not too expensive. Breakfast was not included. Other booking agencies offer the same hotel with breakfast at about the same price or less
Friendly staff and good atmosphere
Location is superb - right around the corner of the placa de ajuntament in Valencia and next to a parking garage. Staff very helpful and friendly and room clean and quiet.
The hotel is perfectly placed. Good looking. Little details that did the stay better. It was noisy. Only one person in the entrance (in a holyday, which is a special day for hotels). The hotel hasn't own parking (bad bad bad).
Great location, friendly staff and comfortable room.
Good service from the friendly staffs
Great location in the centre of the old town.
Modern interior, clean, friendly and in a very good location.
The staff were excellent even though I don't speak Spanish. I would stay there again. My one critism would be the Breakfasts if you were late nothing was left. But reception was out of the top drawer.
Location. No parking arrangement with nearby garages.
The hotel was really nice and clean
Nothing its not very good if dont speak Spanish This hotel is ok if you speak spanish
Only there one night but room size good and comfortable. Breakfast selection was excellent. Car parking available within the hotel. Car parking charge was expensive and should be advised when booking.
Fantastic location for viewing City of arts and science. but not good for family trip.. the restaurant opens at 8:30 PM. when my children used to go to bed. We had difficulty in having dinner. and I felt the hotel was overrated. not 4 star.
Baetiful view from the hotel, very comfortable room and bathroom Staff doesn`t speak English
Nice hotel in a great location
Good location for my purposes, quietly situated and easily accessible. Bed far too hard and no proper pillows made sleeping very uncomfortable.
Excellent room. Helpful staff. Only problem was that security box in room wasn't working. Very slow in getting it fixed and no alternative way of keeping belongings safe.
Friendly staff, cleanliness and positioning of the hotel.
Nothing. I know, the heavy rain storm, whatever. for me, as a customer, its all excuses. the hotel service was one of the worst I have seen world wide - and I've been up and around. sorry. I will not be coming back to the hotel.
An excellent location for the Old Town and transportation links. Very efficient staff and a well-appointed hotel. Good value for money.
Central location Lack of English tv channel and the smell of drains!
Very central location in historic building. Good breakfast wide range fruit, yoghurt, cheeses, etc
The place. Very central and in a very nice area Not easy to approach with a car and difficult to find a parking place!
Helpful staff , good location Family room small , no privacy in toilet
good breackfast and internet free in the room
I liked the staff, the rooms, the price. It was like a tiny oasis in the heart of the old city. Extremely great value for the price The bed were a bit hard, but more than adequate.
Excellant location in heart of Valencia
Location was a major plus close to train station and nightlife in the old quarter. We would have used hotel for breakfast except for the price which we thought was expensive.
It's location to the centre of the city The shower flooded the bathroom
Clean & Comfortable Bathroom door arrangement
The freedom to do what you want when you want and the extra space that a hotel room does not give you. The apartment could have benefitted from more kitchen equipment such as a kettle and toaster
It was very clean and well presented. I was very satisfied with the facilities. It was a little further than I expected from the town centre.
near everything. Good size apt. clean, well equipped. how to get to the hotel (not even a street, a sidewalk) the underground garage was the narrowest and like 8 floors underground.NO parking anywhere else.Noisy apt. with the Bar underneath.smoke smell !!
Good clean facilities but could add better range of kitchenware - kettle and pans lack of cookware. Bedroom lamp was broken
The apartment was modern, clean and comfortable. It was in a good location, only a short walk to taxis/buses or about half an hour's walk to the centre of the old city. Really excellent value for money - staff could not have been more helpful!
The apartment was very spacious, clean and comfortable and the cafe downstairs was very useful for breakfast and light snacks. Left luggage room was useful on our last day. Some traffic noise.
The size of the rooms, and the decor No
Amenities Quite difficult to find
Well furnished, comfortable apartments. Excellent cleaning service. On arrival it took us 3 attempts to get the 2 bedroom apartment we had booked. We carried our bags to 3 different rooms before finally getting the 2 bedroom apartment we had booked and paid for. The rate we paid was double the advertised rate on the reception desk (f1 Grand Prix).
Centric, general standard was high
perfect location, in downtown Valencia. Noise from the street at night
Room was ok, no troubles and it was clean. We did not like the location very much, although very central, room was not super comfortable, e.g. no drawers to put things, atmosphere was kind of standard (not nice), no balcony, no view, no nice seats (only one chair) and as for the temperature it was very warm and pressing (not fresh). In the bathroom there is no airco.
The location was very good in the centre and walking distance from important land marks.
The location of the hotel is excellent right in the downtown (the old part of the city). Easy access to the railway and subway stations. It could be a little bit noisy due to the restaurants in the area.
Location is excellent, staff professional, room modern and quite spatious, balcony overlooking the street very nice. No complaints at all.
It was centrally located. No coffee/tea making facilities.
Good service (almost as in a 4 star hotel), quite tasteful room etc., close to the old city. The price of breakfast was 8EUR and for that price it could be better...
Some of the nicest, friendliest staff anywhere. Location is the best: city center, shopping, historic sites, metro, train, busses, direct connection to airport, etc. Just around the corner is Baldo, highly recommended for tapas, drinks, and meals. Pedestrian streets cut noise tremendously. (But read further about surviving other noise . . . ) Not a criticism of Sorolla Centro specifically, but Spanish construction methods and materials simply do not allow for good sound insulation either internally or externally. Even four- and five-star hotels in Spain have this problem. always bring earplugs and choose a hotel like Sorolla Centro away from a busy street. (If you ever think you were in a sound-proofed hotel in Spain, it was because you had well-behaved or nonexistent neighbors and the city was unusually dead during your stay.) Other than this very general comment, I have no criticism of Sorolla Centro and recommend it highly!
It was so close to the main train station we actually walked past it at first. Very clean, modern fixtures and fittings, free wi-fi Disgusted to find that after leaving they added a charge from the minibar that was not used during our stay. Also it was the start of November which must be classed as Winter in Spain but at 23degrees this was hot for us travelling from England and the air-con had been switched off to be used as a heater only, so we had to leave the window open all the time as that is too warm to sleep
The hotel is really beautiful and very close to a metro stations. The coffee bufet is quite expensive, but pretty good.
Excellent location for the Feria, good secure parking. Newly refurbished to a high standard but there was a nasty smell in the bathroom.
Good concierge service the pillow, there weren't any extras available.
Godd value for money no fridge in the room not enough info how to get to the hotel
it was so easy for the metro also within walking distance of sporting facilities it would be nice to have tea/coffee making facilities in the rooms
close by the fira of valencia walking
The best we like location close to the place for even Naigborhood
Excellent place, close to the metro station, friendly personnel which give us a complete guido about Valencia.
parking, staff, location
Really clean and modern hotel. Great price. Restaurant staff were very friendly. No.
The location, it is nice to just be able to walk out the door and find all nice places at walking distance the room is quite small
The location of this hotelis excellent. It is a two minute walk from the old town and is situated directly in the centre of Valencia. The room was nicely furnished and the view from the balcony was awesome! Nothing at all.
Good central location My room was on the 2nd floor near the breakfastroom and a small kitchen. This caused quite some noise/disruption in the mornings
Location Very good staff helpful & friendly there were 3 of us the room was good but only 1 very small wardrobe so we moved & the next room was small but more space to hang our clothes
comfort, at the centre and near metro and buses
If you ask for a late check in ensure you key still works after 12!
Good value, excellent central venue with balcony and views of the central plaza, 17 & 23 yr olds liked 24 hour access!! Some initial confusion over booking and sent to wrong and inappropriate room to start with - resolved with no further problem. Would have liked tea and coffe facilities in room.
the hotel is in a great area wit views of the main square and adjacent to the old town.
Great location, friendly staff, beautiful room, perfect!
very good location n/a
The staff were very helpful; the hotel was easy to find and parking was free. Ultilitarian hotel, good for business people/overnighters only.
I booked for one night but wanted to up to 2 nights. They made it happen despite being busy. Nothing at all - like it so much have got a loyalty cards!
Friendliness and helpfullness of staff. As well as the way in which they could communicate in English!
Room clean, Short distance to the City, free parking, lots of Restaurants in the surrounding area. Pool very dirty! Gym equipment very old.
Close to Shops and easy road access to attractions. lack of understanding of booking so some of the requirements request took some time to rectify.
the size of the bed (however I felt out of it :) ), the swimming pool (nice location), the breakfast buffet (great variousity), free parking garage
good location, free parking
We didn't check in until midnight which didn't seem to bother them. Breakfast staff were surly! Also they gave me a call at 4.00am to tell me they had a taxi waiting for me (I had booked one for 9.45am!)
Reception and room service was very good. Bedroom/bathroom not of a 4 star standard. Holes in tiles on bathroom floor. Rooms need redecorating and maintainance repairs carried out. Stains in ceiling above shower from leak above, hole drilled in ceiling to release water
Excellent location, close to everything - shops, restaurants, attractions and the metro. Very nice facilities, staff very friendly and helpful. Very good value for the money. Would definitely stay there again. Cafe next door was excellent as well. The room was in a state of disrepair - lamp next to the bed was broken, the telephone outlet was partially pulled out of the wall and the shower head height adjustment was broken. None a big deal but out of character for what was otherwise an excellent facility.
Location of the hotel.
Wonderful location in historic city centre. Near subway station (25 min from airport). Good (but a bit expensive) breakfast.
the hotel is very nice and modern from inside,its in th center some stuff dint know how to speek in english
The staff made my visit very easy, they were very friendly and helpful
This hotel was perfectly placed for exploring the old city and was within easy reach of restuarants and shops in a very nice area of Valencia. The bathroom seriously needed an update - paint was flaking on walls, and the bath surface was not good. The soundproofing in the room was very bad, we could almost hear the people in the next room breathing! Shampoos etc were not replaced each day and although the website stated that internet access was free - it wasn't.
Central Location. quiet. friendly service
staff were very helpful, gave us a room with a view etc. Breakfast buffet excellent, location excellent.
Location, ambiance, comfort, friendly staff No parking
The hotel is ideally situated for exploring valencia. Plenty of bars and restaurants near by. Close to tourist attractions and transoort networks Only one slight fault. It would have been nice to have tea and coffee making facilities
location in old city, and room- beautiful, good size, had 3rd bed. very good buffet breakfast in restaurant in hotel. no
Modern, rather luxorius hotel in the heart of Valencia city. The room was a good family room, modern and stylish, with everything we needed. Not friendly staff, rather unyelding, expensive parking, in a room for that kind of price breakfast should be included. Expensive breakfast.
Great room, great staff.
Hotel was great with good facilities! However we had 2 rooms broken into & items taken. The Hotel staff then delt with in a very poor manner and in fact are still awaiting a resolution!! Theft from Rooms & way it was dealt with!
The Hotel was less than 1/2 mile from the aerobus drop off. It was well situated by the city centre. The room we stayed in had a high standard of cleanliness, as did the parts of the hotel we saw. The staff were all friendly and polite and accepted our poor attempts at speaking spanish in good faith! Unfortunately no hotel bar
Location, close to Metro,train station,city centre.
Close to the city center, got good information about the city. The beds were too hard for us.
its location and price everything was fine
Good location, good value, excellent service. Only one key for four people given out.
Staff was very helpful and friendly, food was excellent, located near shops and the city centre. Rooms were tidy and met all our needs!
Friendly staff. Good Breakfast Internet connection did not work from my room, from the lobby ok.