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The location was excellent. The staff were friendly and helpful. The breakfast was expensive. There were no tea or coffee making facilities in the room.
Location is excellent. 3 minutes walk from the centre but in a quiet pretty square with a fountain and 3 good restaurants. Taxis outside. Good breakfast, freshly cooked to order if wanted. The room was comfortable but a little "tired" and the bathroom needed refurbishing. The room could have been warmer, mid-November and the heating was ineffective and there were a lot of windows and insufficient double glazing.
Very centrally located. Nice and comfortable rooms.
breakfast in room was excellent and there wasn't extra price. the idromassage-swimming pool at the top of the hotel was closed.
perfect allocation The hotel is a little bit old and I think 4* is too much for it.Plasma TV is ver very small.
The friendly staff, the location of the hotel, the facilities. The cost of breakfast
Location was very good
the location for its closeness to the historic old town
Location during the day was good Location at night was scary... lots of guys walking around trying to talk you into visiting their strip clubs. Worst part about the hotel was we did not have any hot water either morning (and the cold water was tinted rust red). Called front desk and they assured me it was fixed. I'm not too smart but I can tell the difference between hot and cold water. The second night they offered me the opportunity to shower in another room (??). I complained to the manager during check out and he just apologized and restated his thoughts that it was fixed. There was no offer of a discount or elimination of a bar tab. I will not return.
Nice service, friendly staff and nice room. Location is excellent, close to all the nice restaurants and centre. The fact that, since it was wintertime, we couldnt adjust the temperature (airco is off in wintertime) in the room was very annoying. It was really hot in the room (22 degrees outside) and we had to sleep with the window open (really noisy.)The bed was also a bit too hard.
Clean, position. English knowledge level of personnel No free parking Noise
staff were very helpful
Location & Value for Money
The room was stylish and comfortable with lots of room.
felt at ease and had a lovely view from the balcony
The hotel was conveniently located, clean and affordable. We were pleasantly surprised when we arrived. The room and the bathroom were spacious and it was easy to get around through the city from the hotel.
very clean and comfortable. excellent location for sights.large ,bright clean room, very good value for money breakfast far too expensive so we went around the corner!
its proximity, to the city on one side and the park on the other
The hotel was central with just a short walk to both the historic centre and the new attractions. And also the no.1 bus stopped directly outside for visiting the Americas Cup complex. Although there is a public car park right next door it was very pricey. There were others quite close which were cheaper and if you get out early enough you can bag a free parking place in a road nearby.
Attentiveness of staff and quality of interior design. Toilet arrangement in bedroom could be improved.
I did only 2 nights and b fast was good clean room nice b room and quiet nights There was no time to complain all was fine
Most importantly for us was location and this one was pefect for exploring the city by foot Still some work being undertaken at the hotel, but nothing that cannot be put up with..
Very laid back and staff helpful & pleasant. Rooms good size and good selection of toiletries which was very useful as had to dump a few at the airport due to draconian measures of the uk airports
Very nice rooms. The staff was very good. It is very close to the old river which is now a park, and was very nice for running, walking and biking. Although there was an exercise room, it was very hot, and not conducive to exercising
Service kindness and understanding Service at the breakfast and gastronomic need strong improvement for a 5 stars Hotel cathegory.
Comfortable, good service, good location
The space in the room, the hotel staff were very helpful It was really diffiuclt finding the hotel street as it is above a pavement and not shown on the navi. There is absolutely no signs which the hotel must change
Good location, very good service, clean rooms. Room needs renovation (floor).
Sitting in the garden having a drink before before evening meal.
Great room, balcony was excellent There was no fixed shower head so you have to hold it above you when showering, this was awkward and had the effect of also drenching the bathroom floor.
quality of the food and the luxury of the spa not applicable
The relaxed atmosphere of the hotel, Food at breakfast was amazing but we was a little upset about the quality of the food at the evening restraunt
Very nice luxury hotel, they pay attention to details, made my stay in Valencia all that more enjoyable. Also great breakfast and room service food was lovely. Located in between the old city and the new, we had a car so made it very easy to get anywhere. Thankyou. Spa centre closes at 8pm which seemed early since after a full day out it was nice to come back and relax in the pool. A personal item went missing from the bathroom, bit strange.
Excellent service from the moment we checked in - the girl at check in gave us a map of the city and took the time to show us where some of the local restaurants were and where the main tourist attractions were. The rooms were large and clean and the location was excellent - walking distance to the city centre.
Friendliness of the staff, very good service
Superbly furnished, and very helpful and pleasant staff. Too far from the city attractions - 20 mins walk at best.
Room size. Areas for relaxation. Despite being a resident I object to a 10euro per person per day to use the pool.
The beds helpful staff The outrageous cost of nreakfeast and tea coffea more than a central London equivalent hotel
Very kind, helpful and polite hotel staff, great location. I liked the design of the hotel with a bit of a mysterious touch. The room is very cosy somehow. I really liked staying there. No free wifi. Cable internet is free , but sometimes they run out of cables.
Building works being carried out on the building next to it and also the street was a bit noisey
Located in centre of old town. Car parking in hotel.
The hotel is very classy. It looks even better than in the pictures we previously saw of it. The staff are excellent; cleanliness prevails; would definitely recommend!
An excellent hotel, styled differently to a lot of hotels and it works well
Very modern, fabulous decor, excellent location. The glass bathrooms leave little room for privacy - I think the blind between the bathroom & bedroom should be opaque to enable a least a little privacy.
Good location. Modern decor. Nice staff. Hotel was fine did what it said on the tin. Rooms could have done with being a little bigger. Door to bathroom wasn't fully closeable and was in effect a sliding screen. A proper door would have been preferred.
Personel was very well skilled.
I was closed to the old town within walking distance of major sites and downtown Parking was far away 5 blocks and expensive. Breakfast was poor and not a big selection as in other Hotels
we were 5 years married and when we check-in in the room, there was champagne!!! They made our stay unforgettable..fabulous. the airco system was a bit complicated
Helpful staff , good location Family room small , no privacy in toilet
It's location to the centre of the city The shower flooded the bathroom
Location was a major plus close to train station and nightlife in the old quarter. We would have used hotel for breakfast except for the price which we thought was expensive.
An excellent location for the Old Town and transportation links. Very efficient staff and a well-appointed hotel. Good value for money.
good breackfast and internet free in the room
Very central location in historic building. Good breakfast wide range fruit, yoghurt, cheeses, etc
The place. Very central and in a very nice area Not easy to approach with a car and difficult to find a parking place!
Clean & Comfortable Bathroom door arrangement
I liked the staff, the rooms, the price. It was like a tiny oasis in the heart of the old city. Extremely great value for the price The bed were a bit hard, but more than adequate.
Central location Lack of English tv channel and the smell of drains!
Excellant location in heart of Valencia
The staff made my visit very easy, they were very friendly and helpful
staff were very helpful, gave us a room with a view etc. Breakfast buffet excellent, location excellent.
the hotel is very nice and modern from inside,its in th center some stuff dint know how to speek in english
Wonderful location in historic city centre. Near subway station (25 min from airport). Good (but a bit expensive) breakfast.
Location, ambiance, comfort, friendly staff No parking
The hotel is ideally situated for exploring valencia. Plenty of bars and restaurants near by. Close to tourist attractions and transoort networks Only one slight fault. It would have been nice to have tea and coffee making facilities
Location of the hotel.
This hotel was perfectly placed for exploring the old city and was within easy reach of restuarants and shops in a very nice area of Valencia. The bathroom seriously needed an update - paint was flaking on walls, and the bath surface was not good. The soundproofing in the room was very bad, we could almost hear the people in the next room breathing! Shampoos etc were not replaced each day and although the website stated that internet access was free - it wasn't.
Central Location. quiet. friendly service
Excellent location, close to everything - shops, restaurants, attractions and the metro. Very nice facilities, staff very friendly and helpful. Very good value for the money. Would definitely stay there again. Cafe next door was excellent as well. The room was in a state of disrepair - lamp next to the bed was broken, the telephone outlet was partially pulled out of the wall and the shower head height adjustment was broken. None a big deal but out of character for what was otherwise an excellent facility.
location in old city, and room- beautiful, good size, had 3rd bed. very good buffet breakfast in restaurant in hotel. no
The hotel is central and fine as long as you realise its just for sleeping and breakfast as no other faclities available in the hotel however plenty of places around the hotel for leisurely drink. Basic but for the price its good
Good location. Really in centro.
Excellent customer service from reception staff, very friendly and helpful at all times. Housekeeping and breakfast staff also very pleasant. Nice fresh continental style self service buffet breakfast. Some refurbishment work going on, so a little noisey, but only during daytime so this did not disturb me whilst sleeping.
position and price The heating was centralized and could not be adjusted. We found the room too warm
good location, friendly staff too small tv, no pc with internet at the reception, poor soundproof room.
Staff was very helpfull Breakfast room too small
Perfect location, helpfull staff, quiet room thanks to very good soundproof windows, dicent breakfest. We would recomend this hotel for adalts for short stay size of the room, lack of hair dryer, iron and cofee maker
only stayed 1 night . hotel in great location for traveling. everything ok, coffee could have been better
good position, close to all shops and places to visit.right in the centre within walking distants of bars and resturants.
front desk staff very helpful and location only noise from building next door but we were up early so was ok