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Receptionist very pleasant. helpful and spoke good English. Useful location en route to Salamanca from home. No evening meal available but nearby tapas bar quite good.
The room was bright, spacious and extremely comfortable. The staff were courteous and helpful at all times.
Really lovely hotel in a converted palace. Excellent decor, very comfortable rooms , beds and bathrooms. Excellent staff- very warm , welcoming and helpful. Great breakfasts Limited range of food available in the evening
A delightful hotel, not very friendly, staff at the bar, not around enough, the restaurant seemed to empty all of the time, and the outside terrace and inside the hotel has a very bad smell of cat pee, they seem to have a serious problem. Our room was on the front of the hotel, and even with treble glazing the noise of the traffic was seriously disturbing.
We loved this charming hotel! It had comfortable beds, warm colors, nice decor, good size bathrooms, nice showers, wood floors and plenty of amenities. This is a hotel, not a hostal. Though there wasn't anyone at the reception desk when we arrived, we received a warm welcoming tour from one of the sibblings. We were checked in by one of the twin sisters. She was very sweet, and went out of her way to help us. At the Masip Bar next door, we met the other twin sister who was also very hepful and sweet. We ate at the gourmet restaurant and were pleased at the quality and flavor of the food prepared by the chef -another sibling (though it was quite pricey). The continental buffet breakfast was good. Park in front or garage is 1 1/2 blocks away