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Reception staff efficient and helpful; room excellent. Restaurant reception not good. Food and ambience poor.
Good breakfast. Staff varied from very polite and helpful to not very helpful and at times aloof.
Staff were very helpful in booking local restaurants etc. and arriving at 4 in the morning was not a problem
Very close to cable car - less than one minute walk. Great breakfasts. Very close to main France/Italy road, but triple glazed so no problem really
Location was excellent. Room was clean
Two 15 year olds and two dads right next to the lifts for skiing, excellent The hotel has two different buildings, so not to every ones taste. Food average but OK
Proximity to the ski lifts and centre of town
The hotel is well located in the town but the annex is on the outskirts. The hotel is perfectly positioned for trips to the mountains. We were located in the annex which is next to a busy main road away from the town centre, the hotel is not. When booking a room confirmation should be given that the room is in the hotel or the annex
The location was really great. Being charged for car parking at the hotel. which was not a concierge service or underground, the car park was outside the front door of the hotel.
Location to the ski lift. Breakfast a little stayed.
Very stylish and cosy hotel. Exceptional architecture.
Very helpful staff, clean, calm enviroment, plenty of public lounge space, good sized rooms. As we were staying for 7 nights we were upgraded which made a real difference to our stay and was a welcomed gesture. There is building going on adjacent to the hotel which spoilt our view. This will impact on the view of many rooms. The breakfasts were truly awful and not what we expect from a 4 star hotel though they improved slightly towards the end of our stay.
Very warm welcome, room fine. Location (after Mont Blanc tunnel) ideal for travelers heading for central Italy from Cherbourg. Pet friendly: of particular value to us because we were traveling with a cat. Ease of making a reservation for our return journey to Cherbourg in September. It is a pity (see about cat) that there is so much construction work around the hotel that encroaches on the grounds.
Hotel was clean and warm and staff were friendly. Location was further out of the town than expected. Breakfast service was slow and frustrating - kept running out of clean tables, bowls, cutlery, food on the buffet.
The room was a good size and comfortable Unenthusiastic welcome as reception - limited restaurant menu - food average quality
Secure free underground garage. Super room. Good food and service. Needs a bigger sign on the main road as it is set back and easy to miss. Bathroom was a triumph of design over practicality. However it was spotlessly clean and large.
A nice hotel, parking was actually free, not the 8 Euros advertised, clean and tidy quite large room Jacuzi was cold so not what I expected, a good 15 min walk to the town centre, a nice hotel, but just not 4 star quality. only 1 person on the reception, happy to do thier job but not over friendly, and the room faced the train line a few meters away, so was quite noisy at night. Still, a "nice" hotel, nothing special.
Clean rooms, pleasant staff and good location to access the gondolo for Pila. Also very nice to get back to hotel after a hard days sking and chill out in the warm waters of the pool and jacuzzi.
excellent staff, good sized room, well designed and clean hotel, good breakfast. Access to the underground car park could be better organised and signed
THe excellent waiter. Closing the pool at 8 p.m. seems restrictive.
IT'S ALL REALLY GOOD Maybe the swimming pool could be enlarged a little bit, and the hotel, even if it's really beautiful, could seem a little expensive
quality of the restaurant, staf, location, facilities.... etc.
Spa, saunas. The restaurant is not so good for the price. It's very expensive!!
The location, room, spa and restaurant were all excellent. The staff were all very friendly and helpful, and the breakfast was fantastic - lots of choice of local produce! Everything was very high quality and this hotel is definitely recommended for that touch of luxury.
Excellent view, experience, and service.
A perfect place for a romantic week-end. The wellness centre is very nice and the small outdoor jacuzzi is great, with a stunning view on the Mont-Blanc. Superb buffet breakfast, with again this fabulous view on the Mont-Blanc. Already mentioned by other customers, and I confirm it happened to us as well: there is a lack of water in the shower in the evening.
1)Large reception rooms with open fires and sofas. 2) Spa, outdoor hot tub and swimming pool indoors. 3) Free shuttle bus to Courmayeur. 1) No hot water in the evenings when everyone was getting ready for dinner. 2) Rooms were very small and the beds were smaller than normal and had a hard matress. 3) Menu did not cater for children or vegetarians. 4) Slightly chaotic service and no anticipation of need even when staying a week.
Wonderful Staff, Great food
Comfort, wellness, restaurant
The food was excellent.the views were stunning and the ski slopes were a 12 minute drive.
Just about everything; the hotel is excellent, the staff could not be more friendly and helpful, the views are stunning, the food is also very good. Nothing
This hotel had the best staff and service ever. I have stayed in many hotels but I was completely amazed, everybody from the cleaning lady through the barman and porter to receptionists.Very children friendly. 10 plus. We liked everything, it was perfect. We did not have a car and the hotel made sure we had their driving service available all the time. Room was cosy and very clean, view amazing, room service excellent, Our little one was very happy too
Wonderful staff so helpful and considerate who seemed to enjoy their work. This hotel is a warm and welcoming place that you immediately feel at home in. Hopefully will be back.
Peaceful spot close to mountains, easily accesible by road. A charming hotel with good sized rooms and a good sauna, hamam. Drinks were good next to an open fire and the restaurant offered a good value menu which was scrumptious.
The decoration, the location, the welcoming, the food. Slow internet connection.
The feeling of being home away from home We liked everything!
The friendly and helpful staff, the cosiness of the hotel and the cuisine at the restaurant.
Great location, very nice and helpful staff very bad lighting in the bathroom, especially since it looks like it was just renovated
Location, room, hotel furnishings. Most impressed with helpfulness of the reception staff. Room was a little too warm during the night.
the location of the hotel was great. It had parking. It had a shower. Nice breakfast as well as as a price fix dinner at night. the pillows
Staff was excellent - couldn't have been more helpful Hours of spa were very limited (after 4 pm) Would have been nice if it was available in the mornings
THe rooms are quite small and haveing no aircondition makes sleeping in the summer impossible We were given a back room on 1st floor and could not open the windows because people from next houses could just walk in.
Location was quite good. Front desk staff was good while restaurant staff was too stiff (mostly). But also overall people in the town are somewhat uptight and not as friendly. Shower area was too small. Overall feel is just ok. Also noticed several old couples staying over so not sure if hotel targets this profile. Finally noisy sometimes. One of the nights, rather late a big group arrived and was chatting rather loudly.
Staff were very friendly and helpful. Room was clean and comfortable. Breakfast buffet was large and varied. We had them do a small amount of laundry and the bill came to about 60 euros. The concierge did say there would be an extra charge but we did not bother to ask how much, so we would not fault the hotel. We simply should have taken it to the laundromat a short distance away, and would probably have spent about 10 or 15 euros.
good front desk service, nice rooms, big bathroom slowly breakfast service
It was very cozy,and all the staff was full of hospitality.
location, peacefull atmosphere, style Poor breakfast of packet biscuits. overpriced food
Every detail was just perfect...the staff treated us like royalty and it was more defintiely a highlight of our honeymoon. highly highly recommend!
The staff was really excellent with amazing attitude - friendly, helpful, polite. Way above all hotels we have visited during our trip (6). Booking superior room was really worth it as we had a small terrace (not balcony) with sunbeds and extraordinary views of the neighboring mountains. Breakfast was good (for Italian hotel, which are usually below average on this point) and location is very good (close to city center). Have to try the thermal spas of Pre Saint-Didier! A little expensive, but that is Courmayeur standard! Limited parking space.
The size and way the room and bathroom were appointed, the way the Hotel was decorated, the village of Courmayeur is exquisite and the Hotel staff were very friendly and very helpful in direct contrast to most of Italy.
The staff, extremely graceful, friendly - made us feel special No, we can't wait to stay there again!
excellent friendly service- see trip advisor review docbob
Comfort and friedliness
Charming hotel with outstanding staff Very Clean and comfortable Great location for strolling the town but not in the middle of all the traffic the front desk staff could not be more welcoming and helpful Carmino?not sure of spelling fabulous breakfasts loved our stay >We enjoyed our stay so much we went back for 4 more nights. perhaps more pillows on the bed I do love a bathtub
Beautiful antiques in an extremely well designed traditional facility. Impeccable taste in decor, good breakfast. They led me to believe that dogs were welcome, but then turned me away at the restaurant because I had my dog with me. I had specifically asked if dogs were welcome in restaurant - they said yes and I made a a reservation. This is a hotel in the country not a sophisticated big city restaurant. I still don't understand what the problem was with the dog, having gone to restaurants all over Europe without encountering this.
we were driving from Italy to France and stopped for 1 night, the hotel was reasonably priced and the scenery is spectacular. It was a perfect place to stop (near to the Mont Blanc tunnel) and a comfortable and clean hotel.
The Hotel Walser was convenient to the town centre and some of the staff were charming. The hot water was not really hot, the dining room was chilly and they tried to overcharge us.
definitly the location and the cleanliness
Location poor breakfast assortment, no fresh fruits
Lovely situation in the shadow of Mont Blanc, and the town was really good. Right to the old main road to Mont Blanc Tunel so quite a busy and noisy road at times.
Feels like a home away from home. If you need something ask and it will be done no complaints
Clean, homely and freindly
Excellent location (a short walk to the bus terminal), helpful approachable owner, cozy ambiance, nice view, garden, games and books for the guests.
Was clean ,cozy,close to cable car for ski.perfect for 3 star,can not really ask more. Only thing we disliked was restorant dinner. No prices in the menue !!! Very strange !Poor and very simple meal selection in menue and for surprise later,when we found out the price(when we cheked out)was too much !!!
the hostess were very kind , the boss too no
the rooms are excellent, the view - just great, the spa - outstanding
Quality of food and service in the restaurant, hotel staff
The montain view No fresh orange or fruits juices for breakfast
The common areas are nice. The room was not very nice at all.
inside picina(pool), hamam, aromatic shower, restaurant only continental breakfast, no english breakfast
Excellent hotel, with charming details set in a picturesque location. Would like to go there again. The staff in the retsaurant was hard to get hold of, probably because it was low season.
Very comfortable hotel. Friendly and helpful staff. Fabulous views. Well located in village. Convenient garage. Food good quality and honest.
Friendly staff, easy parking, clean and comfortable rooms. Food in the restaurant was OK, nothing to complain about but I had higher expectations based on the rest of the hotel.
Great location, charming hotel rooms and common areas. Top notch service. And most of all the restaurant - the chef is a genius! The prices for food and wine are very reasonable for the quality. No
Staff very helpful excellent service Poor Spa facility extra charge and having to book day before. this not stated on the website or booking .com
exceellent staff and location
The sound of the river could be heard if a window was opened a little, which was nice. The rooms were very clean. The staff were friendly and helpful. We were disappointed by the lack of balcony in our room. We had a view of a stone wall from a very low window. There was no bath, only shower, which was a little cold. The spa was very minimal and the furniture uncomfortable, and cost 12 euros for the use of the pool. The breakfasts were great, but we were met with stares and comments from other guests who seemed unused to people of other ethnicities (no fault of the hotel, of course). Once, we were locked out of our room.
Causy atmosphere, lovely design, attention to detail, personalised service During the first days of our stay the breakfast buffet was poor. Then it was enriched by the day, as more and more tenants arrived at the hotel and it (the hotel) reached acceptable capacity. The TV channels could be enriched with more international channels.
Super nice room (mixing wood, stones etc), well located in the small village of La Thuile, free parking at 50m, free shuttle to skilifts. Wellness is small but nice and enough. Restaurant staff (3 out of 4) completely unattentive to guests (barely a hello, no interest to see if need a coffee or whatever, no menu in English and limited ability to translate); food ok but nothing really particular as a 4* should be - full price (we paid 50%) would have been painful - we also had a guest in the next room who left his dog inside and barking the whole day - not the fault of the hotel (more the stupid owner of the dog) however no real intention of the hotel owner to do much about that dog that made very nervous a few guests
All personnel was very kind and the breakfast was outstanding. The manager was inreasonable on a request to move us to a more quiet room after a delivery truck woke us up after the first night at 7am. The hotel was far from full so it was possible for her to change our room. The bed in our room was very hard.
Exelent service! Kind personal! The hotel is new and cosy!
Everything. I strongly reccomend this hotel to everybody. The best mountain hotel in italy