Satisfied with the service and the people who worked in the hotel.Recommended
Poor location on very noisy road across from steel factory. Traffic and people noise until past midnight. Did not have elevator. Breakfast poor. Would rate as 6.5.
the staff the room and location
Near to lovely town. Pleasant hotel. No
Breakfast only fair,no fresh fuit,cofee out of machine
Good location for train and bus stations and not far to centre. Poor breakfast.
good location for town center, easy access to Valle D'Aosta, nice cheap and cheerful hotel.
Peace and quiet People judge by appearances, I felt I wasn't the type of client they were looking for but I don't care what people think. They get on with their perceptions, I get on with my life.
I liked the location and price. The continental breakfast was very nice. The room was nice and clean. The air conditioning was a bonus, even though the weather was pleasant. I would stay here again. The only thing that I did not like was the placement of the shower plumbing. The shower space was small, and the controls for the hot/cold water reduced the available space.
Parking available. No elevators to help carry heavy luggage.
Peaceful spot close to mountains, easily accesible by road. A charming hotel with good sized rooms and a good sauna, hamam. Drinks were good next to an open fire and the restaurant offered a good value menu which was scrumptious.
This hotel had the best staff and service ever. I have stayed in many hotels but I was completely amazed, everybody from the cleaning lady through the barman and porter to receptionists.Very children friendly. 10 plus. We liked everything, it was perfect. We did not have a car and the hotel made sure we had their driving service available all the time. Room was cosy and very clean, view amazing, room service excellent, Our little one was very happy too
The friendly and helpful staff, the cosiness of the hotel and the cuisine at the restaurant.
The feeling of being home away from home We liked everything!
The decoration, the location, the welcoming, the food. Slow internet connection.
Wonderful staff so helpful and considerate who seemed to enjoy their work. This hotel is a warm and welcoming place that you immediately feel at home in. Hopefully will be back.
beautiful locatation, very helpful staff, great breakfast, would stay again
tranquility and courtesy
small, friendly and safe. Helpful staff, central location for driving around valle d'aosta. Parking is within the hotel yard adn free. not really, however the hotel is detached from the main town so there is not much to do in the evening, if you still have the energy !
Very friendly people, expensive to get there expensive tolls.
Very friendly staff. Good location with parking for people with their own transport. Well organised, clean tidy and spacious room. Near a road but little traffic and little noise. Nothing really, we would and will return again.
clean, friendly staff, good position to visit the town center.
A very coasy hotel having panoramic views of mountains, very friendly and helpful staff. Would recommend to rent a car however public transport stops in front of the hotel.Would certainly visit again this place during winter!
Nothing The hotel comes out of another age ! old fashioned, poor beds, dirty carpets, needs urgent and deep renovation. Poor quality of the food and the breakfast. The only + point is the friendly staff ! Certainly no more worth than 1 star !! please check yourself. It was a real disappointment. Luckily it was only for 1 night - yerk
Beautiful location, stunning view, problems with heating system at the beginning. Hotel room was not prepared for the guests at the day I arrived
Amazing location and high quality and ambience of hotel and staff Driving up the mountain to the hotel in fog!
It was a great location for visiting Val d'Aosta. The value for the cost was outstanding. The food was very good at the restaraunt.The staff were very helpful. It is a great place off the beaten path.
The location and the view Everything was OK.
Very friendly, excellent location with outstanding views
scenery, uniqueness of community, walking
The views over the mountains were fabulous. The rooms were small and fairly basic but clean and with TVs and ensuites, the breakfast was good as was the evening meal. Overall good value for a family The drinks were fairly expensive with the evening meal.
all good nothing bad
Excellent friendly staff, clean comfortable accomodation, good food both evening meal and breakfast. Prices reasonable for what we received. Garaged parking available. None
the staff were very helpful, the food was at a very reasonable cost
If you want to explore Valle d´Aosta, the location of the hotel is very good. It is easy to find and there is a parking place in front of the hotel. The receptionist was very helpful regarding to places of interest in the area and gave good succestions where to go. Clean room, nice garden. Rooms are a bit outdated. Shower corner was tiny. Breakfast very basic.
Very nice hotel, helpful staff. There is not too much to do in Aosta, but the hotel provided a good alternative.
The family atmosphere of the hotel. The kindness of the staff who were willing to go out of their way to help us. A big TV in each room. The hotel does not have any airconditioning in the rooms. The rooms can be very warm in summer. The hotel is on a busy road and so if you open the windows the rooms will become very noisy
Friendly helpful staff, good location, well maintained. Excllent value for money and great food. None
Proximity to the Gran Paradiso valley and Aosta The room was exremely hot with no air conditioning and it was impossible to have the window open because of the adjacent very busy main road. The corridors were extremely shabby and the decor of the rooms was very untasteful in bright mustard and green. There were no windows in the dining room and the whole experience was unpleasant. It was as though we were staying in a motorway service station. It is difficult to understand why this hotel has been given a 3 star status.
Friendly and helpful staff. Excellent evening meal with of local produce / wine. Attention to detail, quality and cleanliness of accommodation.
The room was quite big and the breakfast buffet too
Causy atmosphere, lovely design, attention to detail, personalised service During the first days of our stay the breakfast buffet was poor. Then it was enriched by the day, as more and more tenants arrived at the hotel and it (the hotel) reached acceptable capacity. The TV channels could be enriched with more international channels.
Super nice room (mixing wood, stones etc), well located in the small village of La Thuile, free parking at 50m, free shuttle to skilifts. Wellness is small but nice and enough. Restaurant staff (3 out of 4) completely unattentive to guests (barely a hello, no interest to see if need a coffee or whatever, no menu in English and limited ability to translate); food ok but nothing really particular as a 4* should be - full price (we paid 50%) would have been painful - we also had a guest in the next room who left his dog inside and barking the whole day - not the fault of the hotel (more the stupid owner of the dog) however no real intention of the hotel owner to do much about that dog that made very nervous a few guests
Staff very helpful excellent service Poor Spa facility extra charge and having to book day before. this not stated on the website or booking .com
Everything. I strongly reccomend this hotel to everybody. The best mountain hotel in italy
Exelent service! Kind personal! The hotel is new and cosy!
The sound of the river could be heard if a window was opened a little, which was nice. The rooms were very clean. The staff were friendly and helpful. We were disappointed by the lack of balcony in our room. We had a view of a stone wall from a very low window. There was no bath, only shower, which was a little cold. The spa was very minimal and the furniture uncomfortable, and cost 12 euros for the use of the pool. The breakfasts were great, but we were met with stares and comments from other guests who seemed unused to people of other ethnicities (no fault of the hotel, of course). Once, we were locked out of our room.
All personnel was very kind and the breakfast was outstanding. The manager was inreasonable on a request to move us to a more quiet room after a delivery truck woke us up after the first night at 7am. The hotel was far from full so it was possible for her to change our room. The bed in our room was very hard.
exceellent staff and location
Friendly owner Maurizio,..Grazie per l'ospitalità! Just an overnight stay, we enjoyed the hotel, the location, the spectacular scenery and the excellent service. Had good evening diner with (also) spectacular rain/thunder(short). Also a brief and good conversation with some friendly word-travellers from Australia. It's an inviting place to stay. We will surely be coming back here some day. Rooms were good and silent. Breakfast is perfect. Groeten uit Holland/Greetings from Holland, Gerard, Greta en kinderen (Benno/Sjoerd) ( firstname.lastname@example.org)
The quiet location just at the bottom of Mont Blanc and Grandes Jorasses as well as the understated but friendly presence of the owners. The local restaurant is also excellent.
The owner was very friendly and accommodating, a good location for sking and walking.
friendly owner and wife! friendly staff. thought the rooms were quite outdated. am not familiar with the prices in this area but thought 140 euros for a room was way too high in summer season. breakfast buffet was extremely limited.
The owner and his wife were wonderful and helped with tips about the skiing and even helped push my car when it got stuck. The rooms were very comfortable with great views. There is a small friendly bar too.
the quality of the yougurt served in the breakfast all was ok
The owner knows the area.
The hotel staff went far beyond what we could have expected to make our stay a success. We had severe travel problems which the staff helped us resolve and turn posible disaster into a great holiday.
The location is next to the cable car station. The cable car took me to Aiguille de Midi 3850M in France in a spectacular manner.
during time that i stay in hotel i like hotel staff and comfort atmosfire.Everething was very well. no
definitly the location and the cleanliness
Excellent location (a short walk to the bus terminal), helpful approachable owner, cozy ambiance, nice view, garden, games and books for the guests.
Lovely situation in the shadow of Mont Blanc, and the town was really good. Right to the old main road to Mont Blanc Tunel so quite a busy and noisy road at times.
Feels like a home away from home. If you need something ask and it will be done no complaints
the hostess were very kind , the boss too no
Clean, homely and freindly
Location poor breakfast assortment, no fresh fruits
Was clean ,cozy,close to cable car for ski.perfect for 3 star,can not really ask more. Only thing we disliked was restorant dinner. No prices in the menue !!! Very strange !Poor and very simple meal selection in menue and for surprise later,when we found out the price(when we cheked out)was too much !!!
The Hotel Walser was convenient to the town centre and some of the staff were charming. The hot water was not really hot, the dining room was chilly and they tried to overcharge us.
Very friendly reception and breakfast staff.
friendly and helpful desk clerks. great breakfast. and wonderful location. thanks. no
The location was very good, close to the shopping area of Aosta and the train/bus stations. We were 3 adults, and we were given a quadruple room, which was basically 2 connected rooms, which were comfortable. The lady at the reception was very helpful and gave a lot of tourist info. Breakfast was good, with a little variety, but not much compared to some other hotels in Italy. The view from the room was amazing. There was no air-conditioning and so we had to keep the window open at night. The street below had a lot of traffic and pedestrians, even until the early hours of the morning, so sleep was very disturbed.The gentleman at the reception is a bit rude and does not try to understand English.
Staff was very nice. Friendly and helpful. There was a lot of street noise even though this was not a large city. Noisy tourists talking loudly in the street late at night.
it was very close to transport; it was clean and quiet; always felt welcome douring my stay
Close to city centre, clean and warm, freindly staff.
Excellent staff, V. helpful and pleasant. Central position close to railway/bus station which was useful for me as I arrived by train and departed by bus. Yes, I do not like being charged to link to wi-fi with my own laptop. This service should be offered free to hotel guests using their own laptops.
Central location in Aosta, within walking distance of all major sights within the town. Room was spacious. Was a little expensive for a fairly basic room.
Staff were very cheerful and helpful, especially in the breakfast room. View of the mountains from the bedroom was fantastic. Maybe a little bit pricy, but the town does not seem to have many cheaper alternatives
Great location, staff, price and breakfast. Comfortable, clean hotel.
very central bit of a walk to lifts
It was very relaxing and the staff were very helpful, we thought the price was also very reasonable
Friendly staff - helpful concierge. The staff were offered much better service, much friendlier than rated and more likely to serve out of hours drinks than last year. Booked a twin room and ended up with a double room which we did not feel comfortable about. However the hotel did find a compromise and moved a spare bed into another larger room. So we did feel they had sorted this out. Just disappointed because we had booked it more than 6 months in advance. Also in a party of four and rooms were 3 florrs apart . ie. nowhere near each other. Had a better booking (i.e. rooms) last time through an agency - don't know if this is because of the agency or availability.
Nice hotel in the centre of the village. Professional and helpfull staff.
Second time in this very nice central hotel. Good room with view and good breakfast. Nice staff.
Very good location for getting to the ski slopes with free onsite parking.
Very well located. Good view of montains. Breakfest is a little bit poor.
location very short beds!
the hotel was very clean and very centrally located. the room was pleasant and comfortable.
Central position, ease of parking, close to ski lift Noisy - very little sound separation between rooms certainly on top floor and between rooms and staircase.
everything was superb, the rooms were great, the staff was wonderful, best location in town, comfertable and great views.
Everything was excellent. A very warm welcome, fantastic facilities and they even provided me with a range of wheat free breakfast alternatives, because I am gluten intolerant. I had not been expecting this and it was an example of the very high attention to detail the owners and staff at this hotel have. Very highly recommended.
Kindness of the staff, location in the ski resort
After staying in huts while trekking around the Mont Blanc Massif, it was such a luxury to stay in such a comfortable and friendly place. Sauna was great, breakfast was amazing. Location excellent.
Friendly helpful owner, nice room
lovely, relaxed, pleasant atmosphere. great breakfast, comfortable bed and bath. ask for a balconey room!
Very friendly staff made you feel welcome and at home. Breakfast was fantastic.
I was very good. For a week end in love, it is a good choise. The Staff , the location the breakfast were excellent. No negatives points, only compliments
very clean & well furnished. Hospitable staff
Proximity to the ski lifts and centre of town
Location was excellent. Room was clean
Location to the ski lift. Breakfast a little stayed.
The location was really great. Being charged for car parking at the hotel. which was not a concierge service or underground, the car park was outside the front door of the hotel.
Good breakfast. Staff varied from very polite and helpful to not very helpful and at times aloof.
Reception staff efficient and helpful; room excellent. Restaurant reception not good. Food and ambience poor.
Two 15 year olds and two dads right next to the lifts for skiing, excellent The hotel has two different buildings, so not to every ones taste. Food average but OK
Staff were very helpful in booking local restaurants etc. and arriving at 4 in the morning was not a problem
Very close to cable car - less than one minute walk. Great breakfasts. Very close to main France/Italy road, but triple glazed so no problem really
The hotel is well located in the town but the annex is on the outskirts. The hotel is perfectly positioned for trips to the mountains. We were located in the annex which is next to a busy main road away from the town centre, the hotel is not. When booking a room confirmation should be given that the room is in the hotel or the annex