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The peaceful and charming surroundinds The room originally booked (€62) thru booking.com was very bad, unkempt, no real window, so we requested a better room for which the rate was €75; however in spite of the heat circa 28C we were provided with a noise fan,
the room overlooking the pool was very good and the hotel staff were very friendly
Delightful and friendly and helpful hosts - relaxed atmosphere - quiet and peaceful-would happily stay there again
Good size unheated swimming pool. Excellent breakfast. Ample parking Interior decor in rooms very tired. No drinks available apart from breakfast, and hotel is 1.5 km from nearest facilities.
Friendly staff. Excellent pool area and tables on terrace. Ample parking.
Visited the Musee 1900 and the Pont du Gard. Walked around the beautiful town of Uzes with its pretty streets and delightful old buildings. Also, there are some exquisite shops to see. The hotel is also fairly conveniently situated to visit the Grotte des Demoiselles which are a must. Wanted to visit the Haribo sweet factory just on the outskirts of the town but being August, the queues were too long so another time... Yes, it lacked air conditioning and the bedroom were unpleasantly hot. It's a pity to be negative as everything else about the hotel was fabulous, the owners ere delightful and its location stunning.
The rooms are very poorly soundproofed. You can hear everything happening next door or next floor. But this is the only real problem. The rest is really nice.
Pleasant quiet location,out of town, well signposted,comfortable rooms, pleasant helpful staff, plenty of car parking space, great breakfast on terrace. Would reccomend it to friends.
Ease of booking in and very pleasant owner
We liked the location (just slightly removed from the center of Uzès) and the room with its magnificent view, and the breakfasts. We also very much liked the friendliness of the family that manages the hotel.
good dinner (not included in room rate)ok breakfast very rude staff, no soap or cups in bathroom, very tiny cramped room
The staff was very friendly and very efficient. It was a very busy time due to a coach group and the only 2 waiters managed the evening well (but did they run their legs off... ). The dinner was excellent and the breakast was adequat. The rooms are well layout and would be excellent if the cleaning would be improved. When I arrived the floor wasn't hoovered and according to the dust, I dont think it gets ever hoovered and I dont want to know the condition of the mattress...However, bathroom hygiene is more important and this certainly lacked. It needs a desinfecting process as there was mould on the tiles where one could see little animals crawling up and down.... The bathroom furniture gets soaked in water when showering and therefore it falls apart. The towels got changed every day but in different quantities. I would recommend the restaurant and the staff but certainly not the accommodation and I would need to think hard to stay again due to the hygiene.
Hotel was clean and bright. Small pool area with plenty of tables and chairs. Rooms very clean and had everything we needed. Ate in restaurant and food was very good and reasonably priced. Staff were very friendly.
The town of Uzes is easily accessible and the rooms were very comfortable. I felt that there should have been tea and coffee making facilities in the rooms.
Pleasant, well-appointed 3 star hotel with relaxed atmosphere and friendly helpful staff. Very comfortable beds. Enjoyed eating on shaded terrace adjoining swimming pool. Free car parking with plenty of spaces.
Comfortable bedroom, lovely outdoor restaurant terrace, good breakfast buffet, tennis courts, clean environment, plenty of on site car parking Small swimming pool
Very nice hotel with small pool. Buffet breakfast was included in the price. Very close to Pont du Gard. About a 15 minute walk to Uzes.
Excellent flexible service - 3 * hotel with a 5* service - warm and helpful - I was with my large enthusiastic 6 month puppy and all the staff were lovely to us - I felt safe, comfortable and welcomed. Very accomodating. I had a good, clean room with a nice bed, tv and very nice bathroom/ seperate wc. Great access all round - thanks to Bernard and the staff there. Superb.(I even arrived late and still got dinner on a tray sent to me.)
Good value, comfortable hotels Could do with proper coffee for breakfast
It had beautiful design features, the staff and management were excellent and very accommodating. We particularly found the manager very professional and well informed about Best Western.......We also own and run a Best Western on the Canadian West Coast, so we can understand the ups and downs of opening a new facility in town. I was just wondering why the b/w in France do not have a toilet brush in their facilities, we also stayed in one in Paris for four days and the same applies there. Considering that all other facilities do so, we found it strange that they were not supplied. Just a point of interest.
Good architecture & exterior landscape @ decor. Efficient staff. Gave us the handicap room which was unattractive..ugly bathroom.. bad beds..hard mattresses. Restaurant expensive & food quality was not up to par..Magret de canard was the worst we ever experienced, & the beef filet was poor quality..
An excellent hotel. The room and view was fantastic and the staff were very helpful and welcoming. Very convenient to Uzes and Pont du Gard and within easy reach of Avignon. Will certainly stay thwere again.
Great breakfast, great and friendly personnel, Clean and comfortable bedroom
Pool Lack of dinner options in area requires you to eat at hotel which is very expensive. bring your own food!
The helpfulness and cheerfulness of staff, the quality of the property and its location. The ability and preparedness of staff to speak English: It was difficult to find; travelling by car. A sketch map of Collias may be better.
Friendly staff, very good cooking
Very welcoming managers. Excellent cuisine and service. Beautiful views over the countryside. Very comfortable and well equipped rooms. Very well placed for visits to surrounding areas of interest, including the Pont du Gard and walks in the Garrigue. Large, very clean outdoor swimming pool. Excellent value for money.
Outdoor swimming pool. Very basic hotel in the middle of an urban/industrial estate.
Absolutely nothing! Where shall i begin? Advertised an outdoor pool, it's an out of ground plastic bag full of disgusting stagnant water! Advertised air con, none worked! Advertised Wi fi, can't remember exactly where we could pick it up! Food in the 'traditional french' restauranr was awful. My wife sent the Veal back because it was raw and full of gristle. The green beans looked as though they had been cooking for several days. The rooms were tiny with inadequate hanging space for clothes and don't get me started on the bathroom (closet!). All in all the worst place I have ever stayed at. Booked for 5 nights too, my god, we couldn't wait to get into the car after checking out after the first night.Stay away until it is knocked down and another rebuilt!'
Panoramic viewwith lovely open air pool, staff friendly and helpful
The gourmet meal was delicious and friendly served. Apart from that we hardly saw anybody - staff or owners. After paying the bill nobody said goodbye. Hospitality is something else! As weather was too cold to sit in the garden/terrasse, we missed a lounge area or bar. One could either stay in the room or in the rather cold entrance hall ;-(
Peacefull location.Ideal for visiting Pont du Gard.Lovely room with terrace overlooking the pool 13 Euros for breakfast was very expensive
Superb position - totally relaxing place to stay with the added bonus of a wonderful chef Staff could have been more helpful getting bags to our room as there is no lift - one actually passed us struggling on the stairs!!
The setting of the hotel was beautiful and there was a lovely ambience in the grounds. There was insufficient staff. When we returned at 10.0 p.m. at nightgthe hotel was closed down, with no lighting. There was no emergency number to call.When we left in the early morning (7,.15 a.m), againthere were no staff, and we had the greatest difficulty in getting out of the security gates at the front of the hotel. There was a feeling that the owners did not care about their guests at all.
Lovely hotel with well appointed room and bathroom.Dinner well presented on terrace.Locked free car park. Limited choice on Dinner Menus.
A very cozy & quiet hotel in the upper part of the village , nice furnished Food was just missing that little edge to make it fit the setting and surroundings of this charming hotel. Also I think the staff could be a bit more trained on service ( way wine and plates were served a bit clumsy )
Clean and modern in quiet location. Very good room rate. Hotel staff is not present before 8 am or after 8 pm or between noon and 4 pm; we arrived at 2 pm and could not even get in. Staff was friendly but not very helpful. Two gentlemen at check-in offered no help to my wife for her bags even though we were on 2nd floor and no elevator. Breakfast was minimal and over-priced. Location was more remote than we expected; services in town are nil.
Very pleasant room and view over the village. Bathroom was big and had lots of towels and good quality products. Restaurant closed on Sunday night.
You can see that we liked just about everything We really would have enjoyed a choice of cheese/cold meat and a wider range of yoghurts for breakfast - as that would have been far more in keeping with the rest of the exceptional standards/quality offered.
friendliness of staff,willingness to put themselves out to help. No restaurant facilities in the evening-although we have stayed before and the restaurant has been open.We thought that perhaps it was because it was the winter period.
value for money and excellent breakfasts location - too far out of town, fact that it was run as owner's home and their children were running around and ate in dining room would put me off staying again but v good value for money and courtyard and pool a real plus
friendly atmosphere, clean, modern and comfortable room, peaceful location, secure car parking. The owners were very helpful and welcoming. TV reception not great in room, fruit at breakfast rather meagre and of poor quality, and no choice of 'healthy' (ie. fibre-rich ) cereals and pain complet.
Simple, clean room, comfortable bed, crisp sheets. A1 shower. Great views from the balcony. Well sound proofed. Nothing
Welcoming staff, homely feel, beautiful rooms and stunning location, bargain price, good food. More like a 3+ star hotel. I will be going back! The hotel is not close to the town and was difficult to find in the dark.
Very quiet location.Reception was very helpful on our arrival. It was a little bit hard to find.
good modern hotel a bit out of the way
Pleasant outdoor seating areas and pool. Good standard evening meal available. Staff friendly and helpful. Very safe location for people with children. Good size, comfortable bed and good standard shower and toilet facilities. Room facilities could easily be improved - there was one plastic chair, poorly functioning TV, no hairdrier.
Fantastic restaurant, nice room, effective air conditioning. Nicer pool and area than many others.
excellent restaurant (deserves a star) with very low prices and good offers, good value für your money. Spacious, apartment-like rooms with a little terrace. Gorgeous swimming pool. Quiet , not many people . the pool needs more care. No shower, no parasols available
It had a very friendly atmosphere we were made to feel very welcome even though we can not speak any French they where very accommodating
Like we did in 2009, we enjoyed our one weeks stay at the hotel this year. Same nice surroundings, staff and owners, want to come back next year.
Clean large rooms with a double bed and three singles on a mezzanine. Well furnished and air conditioned. No restaurant for lunch or dinner. Bar service poor, warm beer which ran out and nothing available after 10pm.
The setting is beautiful and the rooms were of an excellent standard. The service was both friendly and helpful. Although we only did an overnight stop I would thoroughly recommend this hotel.
Hotel room was clean and the overall facilities were nice. Not a very scenic location and limited in the choices of decent restaurants.
it was great the kids could not belive we were staying here seeing is beliveing great staff great rooms nice and clean no
I booked a family which was good: the children had a loft while the parents sleep downstairs. Value for money was good. Two issues. We tended to run out of hot water. The first to persons to take a shower had a hot shower, the third one got cooler and the the fourth person had a lukewarm shower. Second, the breakfast was charged additional while I thought that was included. Difficult to argue about that as the counter staff only speaks french and I don't. One other issue: the hotel is hard to find even with navigation system. Had to go there using coordinates, not address. However I was prepared for that based on other feedback.
The rooms were spacious and very clean. No tea and coffee making facilities.
Very helpful staff, could not do enough for us. Evening meal and service was all very good.
Nothing I wouldn't get near that place They write they have Bb cot but they don't when we came we have been told that they have 5 babys so this is why there are not left the morning after we learened that there are no
breakfast quality was poor, further from town centre than originally thought
It is cheap ! The room smell cigarette... the made wake me up at 9:00 entering in the room without knocking at the door.
Peaceful hotel Phone contact before aerrival was difficilt. Needed to phone 5 times before answered
Cheap, convenient The walls are too thin. We were kept awake by noise from adjoining rooms
close to super market. easy to find. restaurant close by. sometimes noisy
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