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Very nice room, beatifully designed
new rooms, interesting design, good food, nice landscape arround, good price. We will come back.
The rooms and aircon was very good also the restaurant in the evening was very good. The breakfast was typical Italian,not much choice and even no fresh espresso!It came out of a tourist machine!! No danish in a four star place?the restaurant could do better with Fresh OJ and fresh baked eggs and bread.
Bedrooms are spacious and fairly clean. Excellent, prompt, dependable staff and reception desk. Air conditioning works very well, and there is a minifridge in the room. The beds are comfortable. Other reviewers commented on the noisiness of the passing train; in my room with the windows closed it sounded like faraway thunder, and wasn't loud enough to wake me up (and I wake up with almost any noise). Location is very bad. It is on a secluded road without any restaurants or shops nearby. Must drive, or take a taxi or a train to get into Rovereto or other nearby towns. On closer inspection, the sheets and towels were not very clean, though the rest of the room was impeccable. The hotel restaurant has high-quality food, but it is predictably more expensive than comparable restaurants in town.
Staff and restaurant was great Internet was poor and seemed to block basic sites like web based email. Hotel was hard to find even with navigation system in car
the cleaning services were good there is no bar at the lobby, the wi fi was very bad.
very good quality environment and friendly staff. Very good buffet breakfast.
Good location This hotel looks better than it is. Strange smell in bathroom from air con, worst coffee I have ever tasted, staff helped but were distant.
New smartly refurbished frontage and foyer, staff very pleasant, rooms fresh and clean and excellent buffet breakfast
It gave the impression of luxury, was interesting in design, and friendly. There was no Bar in the Hotel, or restaurant, which meant we spent nearly 200 euros in the Hotel down the road.
It is close to the train station, the service in general is good. Some of the people (not all) working there are kind of descriminatory to people from other countries.
The friendliness and helpfulness of the hotel staff. They even booked an appointment for our dog. This is our 3rd stay at this hotel and will not be the last. Not applicable
Staff Internet WIFI is quite expensive but first hour is free
It was one of the very few hotels that offered accomodation for a family at a reasonable price. The Hotel was fine but the whole town shuts at 2100 so if you are eating out, eat early!
Very good Any restaurant and bar
Location. It is near the train station and on the main street of Rovereto. The hotel is family run and is very clean and the staff for the most part is very helpful. I have stayed here before and the breakfast this time was not as good as the last time we stayed.
Quality of hotel & very helpful staff
Very nice hotel with excellent service. I would gladly stay here again.
The staff at reception were very helpful and very friendly. The hotel had free coffee in the lobby with the latest magazines ( pity I couldn't read italian). An easy 150 metre to the train station on smooth pavements so easy to pull a suitcase. Close to shops, supermarket, museum, Everything in easy walking distance. Breakfast not included in the rate but I knew this when I booked.
the location right in the center and the restaurant
Very good and comfortable. Exceptional value for money. Quiet, clean, well furnished. Perfectly staff. Nothing to complaint
A nice hotel in centre of Roveretto. the room and evening meal were very nice. We even had tea/coffee making facilities
The booking process was absolutely excellent. I phoned on a Sunday and had no problem getting through to Active Hotels. I was given superb guidance, the man whom I booked the hotels with with even helped me choose the best stop over places. As I was driving from uk to Greece his help was so valuable. I had 2 dogs with me, the man at Active Hotels made finding a dog-accepting hotel so easy. Would throughly recommend Active Hotels, every stop over was excellent, thank-you.
Nice centrally located hotel. Poor equipped mini-bar. Coffee wasn�t what I expected. Wlan expensive.
The convenience of the location and the evening disco for the children. I was rather upset when leaving as I was aked to pay 200 euro for the room rather than the 120 euro booking price. I was charged an extra 80 euros for my two small children even though extra beds were not necessary as the room slept 4 people. My firend with the same room booking and two older children was not asked to pay an additonal fee.
Room, Breakfast... all ok in the description of Booking it peaks about a restaurant. There is no restaurant in this Hotel! But it is not a problem of this hotel!
Spacious and comfortable room with very comfortable bed. Staff very friendly and helpful with suggestions on local places of interest to visit.
the hotlel staff
staff are really nice, and are always ready to help. room was huge and very clean. it had all the basic things you will want in a hotel room plus abit more. its near a train station. and a huge bar. good views from the hotel aswell. definately visit again. oh and masive breakfast buffet hotel was nice but i think for 90euros per nite, it was a little too expensive
When we arrived the hotel looked closed because all the shutters were closed. But once inside the owner told me it's because of the noise of the traffic. Anyway, very friendly people, very clean rooms. The traffic on the nearby road can be noisy and my bed squeeked when i moved.
A superbly run family hotel, clean and well furnished. The owner was extremely helpful, gave us a choice of rooms and would do anything to please. They gave us cool drinks without charge and prepared or cooked for us whatever we wanted for breakfast. It is worth noting that the restaurant is closed during July and August, but there are others close by.
Friendliness of staff The hotel is near a crossroad and it is in rather noisy place
Really friendly staff, helpful and polite...
We all enjoyed our stay at this very clean and well run family hotel.The staff were very obliging and nothing was too much trouble.Happy to recommend.
Very good service, perfect staff. I travel a lot and this was a good experience. Relaxing after a full day of driving and working with very good food.
Family run hotel,friendly staff and excellent food. Nothing was a problem. I have already recommended the hotel to colleagues for future visits to the area. no.
The staff was outstandingly helpful and friendly. It is run by a family and one can immediately feel the warmth. Also, their restaurant has very delicious dishes and I can suggest this hotel to everyone. No
Friendly staff always helpful, restourant with lot of courses and all excellent.The owner invited me for a shot of hand made "grappa" at the end of the meal which was available in different flavours for all the guest of the hotel for free. He also made a disposal a fridge with water and so on for belance the lack of fridge in the room. Very nice! The only grumble was the absebce of lift but this is an old stile hotel completely renewed and refurbished so probably it was impossible to make it.
Luigi, the owner, outstanding service and guest-oriented Is extremely close to a cross-road, noisy during the week, even at night