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All ok (nothing special), but they should have a wireless network covering also the rooms, not only the restaurant
Location and the fact that it's new and not run down Air conditioner not cold enough, and this is the second time this has happened. However, Internet in my room worked this time although it was unreliable. The shower is so small it really is too bad. It is such a nice hotel. Food did not taste as good as before. I think that they have a new chef. Next time I'll definately drive to the coast for seafood and tapas
The hotel was extremely comfortable and the staff was very friendly and accomodating. I liked everything
The food at the restaurant is presented nicely in a pleasant environment. Very nice establishment. The beds are hard which may suit some but personally I prefer a softer matress. I wish that there were more english tv channels. And tv access to services f. ex. wake-up service, billling info, pay pr. view. Lastly, I've stayed at the hotel atleast 3 times annd have never been able to log onto the Internet from my room. I usually give up and access my mail from the central lobby area.
Quality of the rooms
Friendly, clean and modern hotel with excellent facilities... all at a good price. Lack of English speaking staff in Restaurant. There was however an English version of the menu available.
Small but pleasant and clean hotel, nice pool and garden area. Restaurant for evening dinner is located away from hotel and offers a special menu for hotel guests which we found to be very limited choice.
spacious and well kept room and bath, nice surroundings, good restaurant attached, easy to get to
Quietness, size of the bed..and bathtub in the bathroom No
every thing nothing
Hotel rating below quality of accommodation. 2nd time we have stayed. Improvement on good hotel.
The general level of cleanliness and the kind and helpful staff. Nothing to complain about
it is a calm area, the rrom was big enough and the bed we just love them they can be adjusted automatically for head or legs comfort it was nice
Nice rooms. Clean, large and modern with good room service. Adjustable king size beds. Friendly staff and a buffet breakfast with a large choice. Very nice resturant close by. Plenty of room around the hotel and swimming pool and under cover free parking. We would go there again. Gps location using the hotel address took us into an old part of town about a km from the hotel. The hotel is actually on the main road to Tarragona. Only the desk attendant could speak english. No english menus or instructions.
This was our first time in Tarragona, and we weanted to have a comfortable hotel near or in the city centre, not far from the old town. This hotel was an excellent choice: comfortable, efficient, fairly new, walking distance to everything important for us. The reception staff did not know the Michelin-rated restaurants in the city.
Very nice hotel, very clean, hotel staff extremely helpful, It was very short stay, and we liked everything
facility, cleaness nothing
The room was fantastic and breakfast was included in the price
The location was very central and the staff were very helpful. The roof terrace provided a wonderful view. The room was a smokking room as smelled quite strongly of it. There was no gym/the sauna wasnt on and the hottub was empty despite assurance it would all be working.
Location was excellent. Good access to the beach, castle and restaurants. Staff was friendly. The DVD check out program was a nice feature. The bed was just a little firm.
basic city centre hotel difficult to find initially as it was situated on a very large roundabout and the hotel's signs were not easy to see while driving. Evening meals were not served until 8.30.
everything was nice, quiet and clean. 15mins' walk to railway station.
Excellent hotel close to Port Aventura No bar facility,Lack of public transport in the area
Comfort, location, mini kitchen facility. Fridge for keeping the wine cool. Street parking available but availability sometimes a little variable.
The room size is quite OK, the room was very clean, it gives you the oportunity to cook in your room, hence saving some money, but on the other hand the food from the restaurant is pretty good, and the menus quite affordable! It is 5 to 8 mins away (by car) from Port Aventura. Great free SPA!! The only tiny bit is that the cleaning ladies did not change the toilet paper. Hopefully a one-off oversight...
The hotel is modern and beautiful. The rooms are huge and well-appointed. The pool area is fantastic. n/a
The hotel and staff were excellent in a very peaceful place, it was the ideal place for a romantic and relaxing weekend break for myself & my partner. The range on the menu could be wider and altered from week to week.
nice clean rooms . Friendly Staff The food in the Restaurant was not very good
The comfort of the room, the friendliness of all the staff from the moment we arrived, very welcoming.
the friendliness of staff and locals, cleanliness, and excellent service n/a
The staff is very friendly; there is a nice library with free internet access and the Spa treatments are great. Easy location, close to Reus airport The minibar was empty; the gym is just a bike and a mirror with some weights ... not really worth to called a gym.
The hotel was new, warm athmosphere, rooms were very clean, quiet and the breakfast was excellent! It was included in the price and it had a wide selection of continental and spanish foods. It is nice when you get up in the morning at a hotel abroad, you go for breakfast, and instead of two choices of cereals or a greasy english breakfast (adapted to narrow-minded english tourists that don't want to try new things) you find a huge selection of lovely foods!
The hotel is new, clean and have big rooms. The food is good. It was hard to find the horel with the address from the web site. Every thing was great
Large comfortable rooms with aircon and very good prices. Restaurant not open for visitors but open for a large group of people who had pre-booked part of it. Food only available in your room and a limited menu.It was OK but we would have preferred to have eaten in the restaurant. Also no other restaurants within a sensible distance other than chinese.
big room & bed.quite & clean
Very helpful staff. Buffet breakfast was great value. Signage wasn´t great.
6Km from port aventura excellent value for overnight stay No beach!
Pleasant staff at reception, friendly room service, breakfast was nice, facilities were good Maybe the location isn't the best, not such a big deal though because everything else was great. Also we were questioned by one staff member about weather we were allowed to have the breakfast (didn't seem like she questioned anyone else...) possibly because of our age/appearance (I have a mohawk...) It wasn't a major incident though as I just showed her the card and it was fine.
clean, large and very comfortable no wifi in room,only in front of reception
Excellent rooms. Excellent food (both the 3 course dinner menu and the buffet breakfast were top class for the money). Good swimming pool and courtyard. Nice bar. Location was poor. Out of town and difficult to find.
Most staff was very friendly and nice. The swimming pool was very handy.Our room was very clean and well equipped. There is a car park available ouside the hotel so there's no need to pay and book the hotel car park. Everything was fine. Maybe the distance to centre of Tarragona - it was 10 minutes by bus or car, and not the best surrounding to walk there.
the sink´s drain didn´t work well
Large room. I was overcharged by 175 euros for the room. The hotel did not acknowledge the rate given by booking.com. I will not be using booking.com again in the future.
Comfort, service, restaurant food for breakfast and dinner. No drawers to accomodate small items eg.UNDERWARE,SOCKS Etc.,we had to leave these in our suitcases. no trouser press,no full length mirror
Spa is really good, food as well, well recommended for a weekend trip.
The spa facilities are excellent and well looked after. The life guard cover exemplary. Well laid out gardens and plenty of sun beds. Just across the road is the beach with good sand. The hotel played the same set of music again and again at a volume that made it unescapable. It is too near to huge packed holiday camp type hotels but that is the area. These detract from it's aura of elegance.
I'd like everything. Very pleasant and comfortable place.
spa & cava at breakfast room was very small for a 5 star hotel
New modern and very clean, staff friendly and with the exception of one front desk person were very helpful and courteous
Confort, food, design, all infrastructure in general, location... Everything was ok!
receptionist helpful with car parking and visiting old city and amphitheatre
Personal and Public rooms a very good standard for a three star hotel. Beakfast provided a good range of food for various nationalities, although traditional English breakfast questionable. Beakfast. Bacon and Scrambled Egg poor standard, and hot drinks dispenser tended to provide luke warm drinks. More flexibility from staff regarding food provision would have been nice,for example, my wife only eats a bowl of cereal with a banana for breakfast,fruit supplied but no bananas.Staff could not provide even though situation was explained, and we purchased our ownand brought into Hotel. A shame really,for a little more thought could greatly improve what is already a good three star Hotel
Proximity to historical area and beach Lack of catering facilities
Nice pool, view of the sunrise in the morning, lovely breakfast. Helpful and friendly staff. Clean, too. Rasy access to the beach and the Gothic quarter. Restaurant menu was affordable but never ate there. Location was somewhat misleading...it was never 800 metres from the train station. Taxi would have been a better move had I known that. It's still only about a 15 minute walk, but only if you know right where you're going. Also, aircon unit was spotty at best, and location was not exactly in the heart of town (but closer to the beach). Chambermaid inexplicably took the soap when she was cleaning and didn't replace it...I'm sure it was just an oversight. Tv was significantly smaller than my computer monitor, but wasn't much on anyway.
Cleanliness of hotel, expensive marble tiling, view from room balcony. Having to pay for parking.
The staff and the location.
The staff were quite helpful and unobtrusive. They made a number of helpful recommendations on where to eat and what to see that proved to be spot on.
The pool More local style food would have been nice
No air conditioning system, seemms that noone in the stuff speaks english, no reserved place in the parking, they do not know what privacy is.
excellent pool and very close to beach
room was comfortable and v clean, free soft drinks minibar was useful for my 13 yr old son. no
Excellent breakfast & free minibar. Very helpful & polite staff Underground carpark very difficult to get in and out of!
The free minibar and fitness room w/sauna were great! Hotel is 20 min walking distance to downtown
The price and the quality provided for it - £70 (paid in advance) including excellent buffet breakfast. Good 40 minutes walk to the Miracle beach - however I believe there were buses to take you there.
This was a modern hotel, excellent restaurant, excellent staff who went out of their way to be helpful. Would recommend them highly.
The hotel was ultra modern, luxurious and clean. The minibar was free! (soft drinks)It was in the centre of town within easy walking distance of the old quarter. Garage facilities.
The hotel is nicely decorated and the rooms are very confortable, specially the bed. The staff is helpfull and they speak fluent English. The room was pretty small.
Second time we've been as we love it- smart,convenient,stylish,comfortable and very good value!
The rooms we're spacious and well kept. It was 1.5km from the cathedral. Itbwas close to the main shopping drag but pretty far from everything else.
Nice room. Easy to find. Close to airport, although we were charged €30 for the Taxi, which seems crazy for a 10 minute trip. Poor selection of TV channels
AC was not working well....
rather spacious double room, with nice bathroom and AC. it's rather far from city centre to reach on foot. and time spent in public transport is comparable to that when you walk. we enjoyed breakfast at hotel cafe, but the "breakfast room" in basement was a bit unplesant and unfortunately we had there dirty plates and unwashed tomatoes...:-(
Free wifi, calm area, big rooms, sound and light insulation was good, free parking places nearby Not exactly on the city center, breakfast paid was restricted
An excellent modern hotel set on the outskirts of Tarragona .Very friendly staff and a handy cafe by the foyer for food and drink. The room was a pleasant surprise with an excellent bed and bathroom. If you like jogging there's an excellent path beside the river you can enjoy behind the hotel. A little far out of town for some maybe, personally i prefer this option myself. I got a bus from the train station and after 10 mins. in the Hospital direction there is a stop by the roundabout outside the hotel.
The staff was very helpful. They understood that we were all trying to pay separately so they allowed us to use different forms of payment for one room. I also liked the large size of the towels It was a little loud. Everything from voices to doors closing echoed into our room
Splendid hotel, large room an good coffee shop next to reception. Parking by the hotel was at first difficult as its a far outside city centre people moved as they finished work so we were abloe to find a space behind the hotel. No restuarant by there is a Wok close by.
Friendly people, easy to find WI-FI connection was only partially working: still to be fully implemented. No Hotel parking available.
Helpful staff A bit too far out, though there are buses.
location, big rooms breakfast
Excellent value, easy to find Parking not in same building
Few requests about internet have been promptly addressed and fixed. I was travelling by car and the hotel was very handy close to the motorway. I was looking for something simple and I've found a very comfortable accomodation.
Staff were extremely helpful and informative. They gave us information about the fiesta which was taking place in the town. It was great fun.
value for money
Difficult to classify your hotel as we only stayed one night, so didn't avail of any facilities, Your restaurant was closed so we had a bar meal which was very poor. We liked the hotel and the staff were very friendly. We also liked Reus, lots of buzz, shops and sunshine. Food disappointing,but maybe this was because the restaurant was closed.
Easy to drive to the hotel. Own parking garage under the hotel. Great design of the rooms.
Great staff, great location, great value
The staff were very helpful and the hotel is in an excellent location to reus airport.
The location to the the towncenter was okay. Terrible hotel. They did not provide us the correct reserved room. Airco didn't work. Airport shuttle is an ordinary public transport bus, which you have to pay for additionally. Lousy hotel, not worth the money.
Helpfulness and friendliness of staff. The glass doors for the bathrooms were a bit of a strange thing.
Spacious and very nice room, 10mins distant from the Reus airport, bus direct to the airport even in the early morning, the bust stop is right in front the hotel.
Friendly, helpful staff, clean rooms, restaurant in hotel
Good hotel,very central,excellant staff
It's central position.
They allowed my dog to stay and the hotel was close to the old town. They allow dogs at this hotel but the manager was snotty and appeared not to like animals.The room was very outdated and the bath I was unable to use as was worn,rough and rusty.The room was very hot even in October as the air conditioner did not work and a lot of noise from the street when trying to sleep
The city of Tarragona is lovely so the hotel offers a well placed accommodation with excellent staff and well sized rooms
stylish decor and very well-positioned to visit the town
Great location. large, comfortable bedrooms with a lovely view of the hotel's courtyard and swimming pool.
Location - pillows very hard and uncomfortable - breakfast expensive and not very nice (much nicer and cheaper in cafe further up the street) - coffee purchased in bar tasted poor quality and expensive - no coffee making facilities in room. Hotel generally lacked warmth, was outdated and not very welcoming.
The girls who worked on reception were very nice and accomodating and spoke excellent English. They were the nicest thing about this hotel. The front of the building is located on a good street. It is just over one minute from the most beautiful views of the beach and sea and is perhaps 3 minutes from the roman ruins. About 15 minute walk from the bus station and 7-10 min from the train station. Therefore location is prime. But the views from the back of the hotel were of another building and there was a pub across from our rooms that stayed open until 2.30am. Bins are collected at about mid-night. Rooms are not sound proofed. Rooms are dated and the wardrobes were smelly. Breakfast very expensive given that you can get coffee and crossant in a very nice cafe down the street for €2. I requested a double room with a view of the sea for my parents but were given a twin room with a view of another building .Tarragona is a beautiful, clean town but don't expect too much from the hotels. Not three star in terms of Irish hotels that i have stayed in and over priced for what you get.
The hotel is perfectly situated on the town's lovely Rambla by the Mediterranean. We had a view of the sea from our balcony which was much appreciated.
excellent location and lovely entrance to the hotel we were supposed to have a double bed but had two single beds; some pictures on the walls would be good to create a softer tmosphere.
well run family type hotel
have used it many times and will continue to do so no not really they do their upmost to help you enjoy your visit
The staff was excellent, they gived us great suggestions for restaurants and were very friendly. It is in walking distance to the beach side. The air conditioner in our room was not good, a bad smell from it when running forced us to keep it off, resulting in windows open, resulting in mosquitos in room and noise from the train, running close to the hotel, but we did not claim for since staying just 2 nights.There is no elevator from parking to the reception, not easy to bring luggage to room by yourselves, but staff can help in this.
Bedrooms and public areas were absolutely sparkling. I have rarely, if ever, stayed at a more highly polished hotel. Staff were extremely helpful. Signage to the hotel was very poor, not helped by local roadworks. This deficiency must be rectified, as I am sure that the hotel is losing trade by this error.
Nice, quiet and restful. The staff were very friendly and helpful. The breakfast was excellent as was the service. A pity the nearest restaurants were some way away, but we coped and you can't have everything. Would definatley use again. Busses into the city were plentiful and cheap.
The staff were very welcoming and helpful. The hotel is excellently placed for Savinosa beach. I strongly recommend this hotel
Staff extremely helpful and excellent for the beach
We only stayed for 1 night on our journey from France to Costa Blanca. Hotel was adequate for our purpose. Breakfast (continental) was 5 Euros per person extra but had a very good choice. Hotel is near to seafront on edge of town but has railway only a short distance away so can be noisy from trains. We would have appreciated having tea/coffee making facilities in room.
The staff were absolutely fantastic and very helpful. I have absolutely zero complaints about the hotel, it was great but one word of advice to guests staying at the hotel. Take the bus number 1 or 75 (Not sure about 75 double check) this takes you directly to town and back to the hotel for 1.20EUR where as a taxi cost 13EUR standard tariff!!!!
A good clean hotel with friendly staff. Been refurbished recently.
This Catalan traditonal farm house (masia) provides an oasis of calm and charm amidst the urban and industrial sprawl between Tarragona and Reus, the international airport, and the fast train (AVE) station. It's nestled in an estate of vinyards and olive groves and boasts a gourmet restaurant. It's close to the wine region of Priorat and the Costa Daurada beaches. We had a lovely stay.
The room we had was fantastic (Room 8). Staff were helpful and pleasant. We tried the hotel restaurant which was amazing. It was hard to find and in the middle of nowhere which we did know before we made our booking but were surprised at the cost of a taxi into nearby Tarragona for the evening.
Hotel staff very friendly and hospitable. Ready to aid the guest as much as they can. An excellent location. The room was reasonably well-appointed and clean, but quite small. Nice bathroom of good size, however.
Excellent central Location with very helpful staff.
Very central location, practical as comes with a kitchen. Also not far from the beach and train station
Great little hotel in an excellent location on the "new rambla" which is actually quite old. The hotel was within walking distance to the amphitheater, the old town and the Roman forum. Our room was at the front of the hotel with a small balcony overlooking the rambla. The room was in very good shape -- newly redecorated with a great kitchenette and big bathroom. Very pleasant, very clean, and nice to come back to at the end of the day. Absolutely no complaints -- we would highly recommend this hotel for value, location and pleasant staff.
The staff are friendly and helpful, and the location on the Rambla is excellent. The walls are a bit thin, and you can hear people on the stairs outside, as well as running showers in other rooms. Not a major problem, though.
The location was good, room was clean, staff friendly. The bed was very short and too small for 2 people. The air conditioning for the building (outside the building) was very loud (and we asked for a quiet room).
The location was excellent, you walk out the front door and the market is right there. Also it is within walking distance of all the attractions. The room also was very comfortable and spacious.
The staff were really friendly and helpful. The air conditioning unit worked really well. The room description said "balcony" but my room did not have one. The soundproofing to the room next door was poor.
Clean,towels changed on request,friendly greetings by reception and helpful when asked advice or taxi bookings.Good size room and bathroom. Shower had plenty of power but controls were poor,showers should be thermostaticlly controlled for safety.Kettle and maybe toaster would be helpful at breakfast time.
Central location, close to everything we wanted.