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The good atmosphere and the decent breakfast.
The Staff was good and helped when needed. They were polite and took care. Breakfast was good. Room was not big enough and also the Toilet, bathroom were too small... Heater was not good enough to keep the room warm. There is no lift and need to carry luggage by self.
What a delightful find! Very frendly reception and very enjoyable stay.
The hotel room is spacious, clean and a delightful view of the vineyards behind the town. It has a convenient bike track to Cochem and the river is very charming. Owner's Englishwas limited but her effort to understand us was appreciated.
It is a very nice hotel. Very clean, quiet, breakfast is simple but very good. Good value! There is a big noise when you use toilet. Staff can not speak English.
clean tidy comfortable very friendly in a wonderful setting in the mosel area of the Eifel
allthough they did not speak english, the owners were very friendly and helpful, and welcome guests with a glass of wine. breakfast was also very good, with a large selection of cold meats cheeses eggs cereals fresh fruit yogurts and plenty of tea or coffee
Friendly people, good breakfast with lots of coffee, nice garden
A very quiet location, in close proximity to the Mosel river and to hikes in the vineyards. Also only 3 km from Cochem and its castle if you want more activities. Thw owners are very friendly and mak you feel welcome. Should your room be on the second floor, you will have to lug your suitcase up a narrow stairway. No elevator.
Good clean hotel with a very friendly land-lady. There is a helicopter near the hotel and this was flying at 7am one morning.
Service, kindness nothing
Nice and very helpful hotel personnel, good breakfast, quiet and clean room Please update the information in the internet about the location: it is about 50 km from the airport Hahn, not 20 km
The owners were brilliant and very helpful
The room was very clean and the hotel was very quiet. The Breakfast was nice and the extra coffee offered was a plus. Location is excellent Not much of a view from the balcony. Nice that they had one, but the rooms on the 1st(american floor) do not have a view unless you consider the business across the street a view.
the owners were very welcoming, everything was fine.
Friendly staff, excellent breakfast, very nice location, large and convenient rooms with nice view to the vineyards. Wine tasting in the hotel was a very nice experience. Close to Cochem (few minutes by car).
The personal treatment of the guests by the owners, you feel immeditely at home. no
We liked the location and the fact that the hotel provided free roundtrip transportation from the Cochem train station. 1) We did not have advanced notification that the hotel only accepts cash and then had to spend holiday time arranging a wire transfer. And then the hotel complained about the fees on their end. 2) The internet only worked in a very limited location. 3) We stayed for 9 days and after our little bar of soap was consumed, they would not provide another so we had to go find a place to buy some.
Cosy and friendly
Good restaurant Our stay was in December. Heating in room very poor
Outstanding restaruant setting in a converted wine cellar, the chef runs the hotel and the food was excellent.
The restaurant was fantastic. Very good food, service and their own wine - first class! (produced by the family that runs the hotel). The cleanliness was very noticeable. The location was very suitable for being quiet and of easy access to Cochem. Very friendly atmosphere. Not at all.
This Gasthaus and village of Valwig are charming. The staff at the Schneemann Haus were gracious and accommodating. While the building is older, it is kept clean and comfortable. It is right next to the church (complete with bells) but the bells are stopped at 10:pm. Valwig is one of the smaller, quieter villages along the Mosel. The "wine cellar" dining room is unique and inviting. The breakfast was lovely.
We liked the personal touch and family atmosphere.Also the food in the attached restaurant was excellent. We weren't keen on the wash basin being in the bedroom.
The private terrasse was lovely. Sitting outside with a glass of wine, enjoying the picturesque scenery was quite nice. Because they did not have the exact room that we booked available, we instead got an upgraded room that was quite comfortable and clean. The staff was very friendly and accomodating, allowing us to come and have breakfast a little early on the day we were leaving. They also had some nice wine selections. The restaurant was not very vegetarian-friendly. Not surprising, given the area. Valwig, the small town it is located in, is a bit out of the way; the busses do not run that way extremely often from Cochem.
Friendly reception, great location in peaceful village. Great food.
The hotel was very nice, the food was delicious. The owners where great and the son was a very good chef.
The gust house has the most amazing resturant attached. The food is of a 5 star quality.
very friendly and helpfull,please foreward our thanks on to all staff and owner's for a splended hospatality.
The staff was very friendly and helpful. Their mascot was a very cute mutt of a dog. It was bare basics, no soap in bathroom, no hairdryer, no frills but very clean. Also no restaurant even though it advertised as having one.
Location could not be better - Right in Frankfurt Hahn-Airport. Clean, efficient, warm and great breakfast.
Access to aitport. We missed the last bus from Frankfurt main station (10pm) and had to catch a taxi.
Ok hotel just across the airport. rooms really minimum size Size of room and only seating for one
Room fine, however noisy early in the morning with the sound of showers etc probably the fabric of the wall construction
The hotel's location right in front of the airport terminal makes it ideal for passengers catching an early morning flight from Hahn.
Minimal necessities, shower barely had water coming out, convenient location Shower, lack of amenities
Free web few intarnational tv chanels
The location is just awesome - it´s literally in front of the airport. If your morning flight is delayed you can conveniently wait in your room as we did. Besides the price is good also!
New hotel located just in front of the Frankfurt Hahn airport and with a very good price-quality ratio.
service attitude Telephone was not really usable--or at least no one seemed to know how to use it!
The Staff was not friendly, especialy nog to our dog.
The friendliness & helpfullness of all the staff
There were other unfilled rooms somewhat larger. our bathroom was very small. but we were not offered them. Next time we will push for a better room.
The breakfast was very good, swedish style--good and fresh. The bed was comfortable. The room was immaculately clean. Located 4kms from train station. If you do not have a car, recommend getting a bike at the KD boat office, otherwise forced to walk or pay for taxi. The staff spoke little English but extremely friendly and tried to help anyway they could.
it was easy to find. no
Very convienent to Hahn airport. Family room was very large and clean - Bathroom very large. Staff friendly and helpful.
Very convenient for the airport. You can walk to the airport - 12mins, or take the mini-bus after returning a hire car. The rooms are modern, and the breakfast is good value.
The hotel is very near the airport, and they make it very easy to start your trip off in a friendly manner.
the staff were very friendly The bar was awful
shuttle into airport Frankfurt/Hahn breakfast can be more better , coffee was very bad :)
Close to airport, clean, big room, free parking
Great staff. Nice material choice and cleanliness of rooms.
It was quiete. Cappucino
Extremely friendly, helpful staff. Quick, comfortable transfer to and from airport. Hotel very close to airport. Very comfortable, lovely room. Excellent breakfast. Couldn't have been better!
Staff were excellent, situated within 3 -5 mins Drive of HAHN terminal, regular shuttles
Excellent service We order honeymoon room, but did not get it, but when we have to pay - we have to pay about honeymoon room :(
Very clean. The sauna and relaxation room were lovely and the receptionist was very helpful and obliging and also had very good English, which was a great bonus. We had dinner in the restaurant and it was very good. The coffee etc. for breakfast was well done and there was a very good choice and likewise for teas. Nothing too bad - tea and coffee in the room would have been lovely. It was very wet when we arrived and we were a bit soaked, so a cuppa in the room would have been good. The breakfast was good but the milk and fruit area could have been colder. I am not sure if the fridge was working or not.
the hotel staff was excellent, very friendly and helpful. They helped me in brinnging back the rented car in the middle of the night with snow. Dinner was good and price reasonable.
Staff were lovely and free shuttle bus anytime we wanted was excellent service. Would definately stay again. Food was great too. I liked everything about it
Very clean, comfortable. Breakfast was very good.
Obviously a brand new hotel that still has some finishing touches to attend to; however very convienient to the airport with a magnificent breakfast. None
Friendly staff, airport shuttle, comfortable beds excellent food in restaurant. when I forgot an item and rang them they searched and found it for me and agreed to ost it home for me . Nothing.
Beautiful, modern decor. Great interior--lovely restaurant Wonderful spa area and sauna Room extremely small, no instructions on telephone, unable to reach front desk. No clock in room, no glasses for drinking in room.
Spa and very clean room; extended parking and shuttle service. None
This family run hotel is a gem. The family are very warm and friendly. Our room was immaculate and very very comfy. Our evening meal was excellent and we highly recommend their cousin's white wine. The breakfast was great too with plenty of choices for everyone. Absolutely no. They even had a small map that they gave us to make sure we could find our way to the airport!!
The room was fabulous. There was an excellent view and it was very state of the art. I would recommend it very highly.
It is a hotel with a really good price quality relationship, 10 minutes from Frankfurt Hahn Airport. Very friendly staff. I recommend it.
The manager was an excellent host and made us very welcome. The breakfast was good and the view from the breakfast room was superb. The room was comfortable and very up to date. It was difficult to find from the Hahn airport, although once found it will be easy to go back.
just the dinner and wine the owner wasn't flexible at all. He doesn't know what customer care is.
The restaurant was good value for money & the rooms were not expensive. There was a shuttle bus to and from Hahn airport and we left the car at the hotel for no extra charge. It was only 10mins from the hoteml to the airport.
A nice hotel that I would recomend to others. Need a better map to the hotel
The Staff were fantastic!!
A really beautifull child friendly hotel. Excellent room and very helpfull owners. Ideal for overnighting at hahn. A car would be necessary,however, for longer stays.
15 min from Hahn Airport by free shuttle service
New fresh clean No soap in bathroom vanity or shower
This hotel was 10 minutes walk from the airport, the room was excellent.
The room,apartment was very clean, spaceous, and very convient for access to the airport. Just ten minutes or less walk to the terminal. The only think I did like about the room was that the the front window did have a curtain hanging, I am sure if I had asked one would have provide to me. The staff there was very friendly and helpfull.
the location is very convienient for the people i was visiting it had no tin opener..had to open a tin of soup with a knife..!! (a microwave would also be handy)
The appartment was quite big, and everything was in perfect conditions.
value for money. free transfer / shuttle from the airport is preferable.
Relaxed staff willing to help in any situation. Easy to get to from the airport and quiet village location but not far from the main roads. Very clean with comfortable beds and bedding. Extra helpful when a flight was seriously delayed meaning a midnight landing. Monika is a lovely lady! As it is an aparthotel I felt that a couple of essentials were missing. For example, there was no kettle but there was a coffee maker but that needed disposable filters which were not available. However, when we asked at the bar we were given filters.
large rooms, kitchen, new hotel
We enjoyed the fact that the hotel was five minutes from the airport. There was a great cafe by the hotel that we could enjoy a great breakfast, and a saloon/bar right next door that we could enjoy a drink or two without having to go far. Friendly people, extremely tidy rooms and great facilities nearby, but we recommend that you rent a car during your stay.
Ideal if you need to catch a flight in the morning from hahn airport,Restaurant very good and the staff were very helpful
Very friendly staff, rooms clean and comfortable, good selection of drinks, excellent food. A very well run establishment.
the staff were very friendly and helpful.
Shuttle to the airport was offered. At arrival could not get in touch with hotel. At departure hotel informed us that if no shuttle was available taxi would have been paid by them, nevertheless I had to pay taxi . I wrote a letter asking reimbursement for the eur 10 paid without any response as up to dat
Quiet hotel at the country side. Poor lighting in the room. This is common for all Gernan hotels.
The wonderful countryside is very relaxing in the small town of Sohren yet you can still have a great meal at a handful of restaurants in this little town. The location is great and so close to Hahn airport. Kaefers also makes it wonderful for shopping and convenient to ship your purchases. Honestly this is a great overnight package for someone who doesn't want to travel too far from the airport and still do some shopping. There isn't anything I didn't like but it would be extra nice to have natural water instead of fizzy water in my room and a piece of chocolate too. Thanks for a great stay.
spacious rooms ,friendly staff,tasy food at the restaurant,sumptuous breakfast,free wi-fi ,free parkingSecond time staying there ,definitely each time I fly from Hahn I will stay there .
Great as it always is!!!!!!!!!!
The hotel was lovely and the staff were very helpful.Great location for the airport.
Staff very friendly & helpful.hotel is quiet & clean with a good breakfast buffet.
friendly staff, excellent food and good standard of hygiene local drunks
Nice family run hotel. Very helpful. Wired internet available for free in floor lobbies.
Excellent family run hotel. Quaint, comfortable, excellent service and food.
Rooms very clean and comfortable, bathrooms well-equipped, staff friendly and helpful
Pleasant room and staff. Very helpful with our transportation needs. Good food in restaurant and nice people on staff.
The people were wonderful!
the hotel was very comfortable, the staff were friendly, the food was excellent and overall it provided very good value for money
Very nice and quite and a familiar atmosphere.
clean room, friendly staff, excellent dinner at a good price no
the buffet breakfast was excellent value for choice and cost the room we were allocated was not ready and we had to wait in the corridor for 20 mins while the room was made up .we arrived at 2.30pm
The kind staff Staff is very busy (but theyworks out quikly)
The landhotel is a great place for an overnight stay..The room we had was perfect and so clean. Breakfast was great also. Staff were very friendly and helpful . Having the free shuttle to the airport and bus terminal was a bonus and a saving on taxi fares. I would most certainly stay here again.
staff were very helpful and could speak English
The whole stay Soap reservoars were not easy to handle
the hotel was ideal location near the airport. the staff could not have done more for us. they were on hand with the shuttle bus whenever we needed it be it going to the airport or to the venue we were attending beside the airport. could find no complaints about any of the services! would not hesitate to stay again.
how close it was to the airport and the free shuttle bus the hotel was not at all how it was shown in photographs on the website, no bar or restaurant as described on the internet, wifi didnt work even in public areas as described on the internet, i booked a none smoking room yet when the extactor fan was on in the bathroom (whenever the bathroom was in use) there was a distinct smell of smoke, the sheets on the bed were stained and the duvet was very small for the single bed. also i requested a wake up call which was forgotten by the morning reception staff, but she did appologise.
Close to the airport. Good value for money. Being collected and taken back for the bus.
i was appalled at where we ended up staying.It was not what i booked on line,it was a house with no facilitire.Could not even purchase a bag of taytos.real hotel up the road to right,had to walk up there to order cup of tea in morning.never again.AHovel.False advertising.TERESA 4/11/10
That was good and we liked breakfast a lot
Good place to while away some time between flights, walked around town, good restaurant.
Very friendly staff. Free transfere from airport to the hotel. Nice and clean room and very quiet.
Very good Restaurant was poor
free transfer - only as at the airport reservation desc
Very personable and courteous service, very clean and economical.
Location is good, cleanliness is good, very peaceful, breakfast ok, price ok... Room was quite cold, in october...
Excellent hotel with very friendly staff and beautiful restaurant attached. Good pubs down the road too.
The hotel was OK.The price includes a transfer to/from airport. Supermarket nearby.
Very good restorant!
Very special and personal attention from the owner of the hotel. Tasty food for breakfast. Silence around. No visible reception desk.
This Airport Hotel was on older building but had been refurbished making the rooms basic but clean and newly decorated. the bathroom was clean, and the bed and matress was new. The buffet breakfast was terrible - very little choice, hardly a buffet. The lady came over and asked us if we would like eggs and bacon which we said yes to thinking it was part of the breakfast only to be charged an additonal 2 euro each for them! Complete con.