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Hotel has rooms of two categories sutiated in different buildings. Rooms of lower category are basic and modest, worth of money. Booked room has "small accidenr" as administrator said, so we received two small rooms instead of one family room. Terrible sound insulation
Breakfast. Usually, swimming pool or saunas are included in price for guests, who are staying in hotel. This time - no. The price for room was too high, I expected to see more than small TV, plastic showers.
Locality of hotel Uncomfortable bed
the atmosphere - quiet, relaxing..nice! Stylish rooms, very good spa centre
Nice and comfortable family room with two rooms and 2 toilets, spacious, nice The interior design - pure concrete in some places was not nice. Very undisciplined children in the spa area - noisy, disturbing, splashing with water. Breakfast Ok - nthing extra ordinary
Friendly and helpful staff, the room was modern and had English as well as Estonian TV, robes supplied for spa use and a delicious breakfast included in the tariff. Everything was excellent
Great Breakfast and service
price, location and breakfest room size- but it is ok for this price
silence ;) Stuff is not perfect
wonderful for rest and recuperation, far away from the rest of the world
Unlimited free use of the spa facilities. Possibility of hiring bikes. Good location. Good restaurant. Safe parking. On the whole, friendly and helpful staff.. Charging EEK 30 extra for a pot of tea (as opposed to a tea bag) for breakfast seems rather odd. Some front-of-house staff have rather poor English. Fair enough, I have non-existent Estonian, but I'm not running a hotel that caters to an international clientele. However, I wouldn't want to labour the point: I enjoyed my stay!
My second time here. Very nice spa which is incl. massage was excellent, friendly staff, ambiente luxury but not posh Restaurant also very good. Overall price to quality - excellent choise. We will be back.
Stuff work...breakfast spa area are quite old (weared) and childrens in saunas are disapointing
Good food, delicious dinner. Cosy resturant, with nice service. Good SPA facilities, with profecional staff.
Wellness/Spa was excellent, very good service. The food was also really good. No
The room was big and nice and the bed was very comfortable. Visit to the sauna and pool centre was a very good experience. It was also very calm and peaceful in the hotel and the staff was very helpful. There was no minibar in the room. Not that we were looking for drinks, but it would have been nice to have at least a bottle of mineral water in the room.
The first of all is spa! And very nice staff. we didn't like the restoran and the a la card. so bad for this charming hotel.
very good breackfast and we enjoyed spa very much, something of unforgettable room. window on the road, bed really terrible and shower that made all room like a lake. for last noone come to clean room or change towel in the morning
everything, great place
The room and breakfast was wery good
Nice, quiet place, perfect for relaxing and having rest. Per 3 days room was cleaned once.
The spa was very nice!
Rich buffet breakfast + SPA recreation centre in the morning!
The staff is very bad. In the Spa massage is bad. We are pay for 1 hour massage, but have just 40 minutes.
Nice atmosphere, swimming pool, restaurant, high quality service.
nice solution, good situation in middle of Kuressaare, nice restourant, large superior room with good interior Restaurant was closed without notice almost 1 hour before official time...
I very much like the personalized attitude - at first, there was some misunderstanding with the booking. later, we found a message and a bottle of wine from the staff. this was very pleasant.
Central location; historic building made into nice,modern hotel; good food in restaurant; excellent buffet breakfast Room was not as large for the price as I thought it might have been.
An oasis on a boring Island
The hotel was very peaceful and we had a great time there. Also Hot stone massage was a dream - excellent! Just little detail - the towels were very used and bed sheets with some stains.
Location is really nice and it's quiet! Surroundigs are perfect for a vaccation and many things to do! Food is excellent, service as well! Everyone was very friendly and helpful! Great place for the families with kids as well! Can not wait to go back next summer! May be spa treatments were little too expensive.
This is an excellent hotel with a lot of attention paid to details. The hotel also has a fine restaurant. It is not the cheapest hotel around, but the quality of the hotel makes it worth it.
You have excelent food!!! And of course swiming pools were great! Persons at the reception were not very welcome - just average attitude
Everything, I suggest this hotel to everyone, who goes to Saaremaa. Its the second time I was there. I like pool facilities and children room very much. atmosphere is great! to compare with previous time, breakfast was simplier,.. incase, there is something that can be done.. it would be nice.
Breakfast and the room itself - beautiful view over the bay, quiet, tasteful interior; 1.5 baths; king size bed 1. There are nice bike trails around, and we would have loved to rent bikes, but they only had adult bikes available - no children's. 2. The pull-out sofa is not comfortable for older children
I like SPA procedurs
good quality hotel,very good facilities and dining
Reasonable price, good location, spacious room, good breakfast. Not a place for a romantic stay, more like a rehabilitation center, bathrobes for extra pay, extremely hlorinated pool water.
Only that my stay of two weeks was too short !!
Nice swimming pool included in the price. Hotel has no airconditioning in the room.
We stayed 4 nights, the breakfast was not the same every morning, was lack of food what we had on a first morning. Also, one cleaning was not made.
a very good location a very strange smeel in the room and especially in the sanitaries
Sauna & swimming pool, helpful staff
We stayed in one of the suites having a couple of rooms and sauna and a very good view to the sea. The ladies at the front desk were very helpful arranging us promptly help and service which we needed due to the flat tire of our car.
Gym, pool and sauna. Location beside yacht harbor. Quiet. Coffee during buffet breakfast time, but fortunately there is a bar in same room where you can get good machine coffee.
View over the sea.
location smoking area too close to entrance
Perfect spa service with professional medics and very good swimming pool for real sport swiming, reach breakfast. Actually, super for the price. Just one thing - no information about the Island and the city. So we couldn`t take any excursion or get maps.
Everything was great
Good location, especially if travelling with a dog. Hotel & rooms everything but clean... Poor but sufficient breakfast. Dog costs 200KR per night.
it was very spacious we got treated rudely by one of the staff members
Location Cleanliness of my room
A lot of space and entertainment possibilities for your children. First floor rooms have nice terrace. room service. Room was dirty.
Spa,water centre,night facilities,restaurant,nice countryside The extra bed was not in the room i asked twice while the staff had heard.We got it in the eveniing and our child hadnnnn t rellaxed anywhere
Actual price for hotel room was higher than ordered through booking.com
swimingpool & brekfest, location near Kuresare castle sauna without a cold pool, Bowling was closed, bar works only until 22:00
the hotel was close to special stages of Saaremaa rally - which was the primary reason of our stay. one of special stages could be seen from hotel restaurant. rooms were not very clean
The situation on the hotel is very good as breakfast too. Color of the carpet in corridoors.
spacy bathroom, good breakfast, lots of TV channels, possibility to have a balcony. expensive regarded to the impersonal atmosphere it offers.
The buffet breakfast was excellent with large selection of quality items. Our room was very small and there was no chair or comfortable place to sit. Staff brought in a basic chair.
Quiet, yet near the centre. WiFi-internet access++. Friendly staff.
Location, excellent breakfast, very clean place
Cleanliness and comfort (Wi Fi internet availability in hotels room) N/A
Kindness and helpfulof staff, location of the hotell in center of city big clamour through airway from other rooms and sauna hall, its really disturb have a good rest till middle of night. Absence of receptionist in late evening and night. Lack of cafe or restaurant.
friendly welcome no
Service, Value for money Breakfast,
Nice and peaceful hotel in the centre of Kuressaare.
Very good location just 5 minutes from city center. Small, famlly owned hotel, good breakfast, nice staff. Towels and bad sheets are old, stripes on it, and impressions, that they are not clean.
Staff friendly and the location is very good.