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The staff, Paying for Internet
Proximity to the airport and shutle bus No minibar in the room
Good romm. Good brekfeast.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
A pair of bathroom slipper
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Room, shuttle service was excellent, staff elevators frequently out of service
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
Very clean, friendly staff, all staff spoke very good english.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
proximity to airport.courteseous staff.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Internet doesn' t work
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
yes, a short business stay no
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Spacious rooms, very well serviced. Helpful staff. Hotel is situated out in the countryside but within easy reach of Autoroutes to avoid the centre of Paris. Good for overnight stops.
Went there to relax after daughters wedding. Enjoyed long walks near golfcourse and pool. on arrival receptionist said they had no booking in my name (despite my printed booking.com confirmation) and that they were full. Was eventually resolved and we spent two pleasant nights there.
everything was ok no
Good pool for the kids, food good for the kids, pong pong, x box, all good for the kids. Didn't get to play golf cos of the kids! Coffee cups full of mold upon entering the room, how lovely. Trying to get coffee/tea/ cups for the room very tricky. Good price though, avoid food, unless they let you have the kids menu!
Restaurant was good and food well prepared in variety. The rooms were very spacious and well appointed, with free internet in the room.
The rooms are spacious and offer very comfortable beds... You have a small kitchen with a fridge inside in a separate room, so you don't suffer from the fridge noise while sleeping... a nice leather sofa completes the deal, quite a good room! It is too bad many things are not functionning... the clim was not running, the two jaccuzi out of two were not working at the spa, so pretty much nothing was working there (only 60 degrees sauna, the pool is located on the back = no sun combined with cold water, design yet unconfortable seats...)
Excellent value for money. Actually worth its 4 stars. Not really a problem, but wifi in the room would be nice, instead of wired.
This is the best Hotel in France i have seen so far. quite new, stylish and with a very friendly stall. The rooms are big and very nice designed There is a gap between the bed and the wall and during the night the pillows fall down
Excelent room ... huge space, nice design and ambience. Light everywhere and all that in an unbeatable price!
Excellent check in and rooms. Good parking facilities. All staff were attentive and very pleasant, wishing to help. Food in the restaurant is very 'rich', but fairly priced. Would have liked towel hooks in bathrooms. Also, the shower could have been positioned better in the extremely large cubicle, instead of directly in front of opening door,
The room was great: large bed hudge tv, beautiful bath room. I will go again.
This is a new modern beautiful designed hotel. I particularly liked how quiet it is, and the size of our family room was fantastic. we had to ask to have our room cleaned when we returned to it at 6pm as the only thing they had done was empty the bins. This was not acceptable. And we had to ask 3 times for the cotbed after our arrival, as our little one was very tired and ready for bed. There was no safety on the windows and it would be easy for either a child or an adult to jump.
Very large room with top furniture, very large and comfortable bed, large screen TV, kitchen corner and very modern bathroom. An excellent deal in term of price and quality for such a room. Very convenient location for business trip to Paris south, very close to the highway and a large shopping center. The maintenance of the hotel is quite poor, some durty carpets in the walkways to the rooms, some damaged equipments have not been repaired like in the bathroom, etc. A pity for such a nice and new building !
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Reasonably close to airport
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
Nothing Dirty...dirty ditry. Not even worth a 1 star
I loved its quite environment and the on time shuttle bus to tha airport.
Location near Orly and excellent restaurant. Receptionist very kind.
Beautiful gardens and the staff were lovely and welcoming. We had a vegetarian in our party and they were very good finding foods she could eat. The breakfast was a little poor it would have been better if there was more of a selection and some fruit would have been good. Milk in the rooms too please the english like milk in their tea.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
difficult to get to the city
rooms had terrible petrol/plastic smell. Impossible to sleep.
I was not there very long - but the breakfast was excellent
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
breakfast buffet quite poor
the restaurant was ok the reception staff was uncommercial people.
mveryy good no
The position and the staff Maybe a little expensive for the given facilities
Hotel is closed the airport. The bed, too small.
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
Ease of reception and the helpfulness of staff
We stayed for 7 hours, overnight, after a long haul flight from Singapore (CDG-Air France bus to Orly). There was plenty of hot water and a clean bed. Up and out for an early onward flight. Perfect. Breakfast did not start early enough for us. We had a spare half an hour to wait for the free bus to the airport and we could have filled it with a quick hot coffee and pan au chocolate. The mis-timing was my own fault, we just missed the 6am bus, otherwise, no complaints.
proximity to airport/prompt shuttle service It was difficult to get a snack...resturant next door was full of people [1 May], leaving McDonalds as our only option...tea making facilities in our room would have been most welcome.
location , staff
Confort and location (near to the orly's aeroport)
Free internet, Location. Hotel is old.
The navette picked me up from the airport and delivered me back there the next morning
very friendly staff, great support in all questions, very clean, very good infrastructure, the quality is higher as two stars.
very comfortable room difficult to find the reception which is situated in the restaurant in front of the hotel, prices change according to events in the region!
nothing Staff was rude and horrible implying they knew nothing about the bookings and we came to con them , made my wife cry , after 0.5 an hour of humiliating debates ( 10 hours in the car on the hot day and through the night ) they gave us a key and never apologized . The disco near by ruined every night of our stay . No sorry or thank you ....Awful experience !!!
The hotel is clean and value for money.
Nice friendly hotel, helpful staff. Good continenetal breakfast. Beautiful little town within walking distance with small restaurants, shops etc. About 7km into paris via metro, bus or taxi. The hotel rooms were clean and tidy, the sheets immaculate and maid service every day. Excellent value for money. A large open air disco across the road. Open Friday and Saturday nights, it didnt bother us we were too drunk to notice and it actually rocked us to sleep!
only sleep.. nothing
this is an airport hotel, stay here if you have an early flight from orly the next morning. Otherwise, no reason to come here at all. Had to wait a long time for the shuttle bus from the airport and the location of the bus stop is not marked at all. Had to phone the hotel. Breakfast is another €9. All corridors are outside, you are literally a prisoner of your room.
Good location near to the airport, and free parking. No wifi. No free internet access.
Breakfast is rather good. And it has free shuttle to Orly every 30 minutes. The hotel is 10 minutes by car from Orly If you don't speak French it could be a problem because the staff did not speak а single word in English. So the hotel is just a place where you can sleep if you depart from Orly early in the morning.
Even though we just stay there for only one night, the impression was pretty good. Clean, functional and with free shuttle to Orly airport. If you want to catch plane on the early morning, it is smart choice.
Website says free shuttle but when I arrived at the airport and waited, another shuttle driver from a better hotel told me that I had to call the hotel. The tourist office called and it took 45 minutes. I had an early flight. The hotel charged 15 euro for the free shuttle because it wasn't between 645 am and 1000 pm. Definitely not worth any savings you might get.
Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.
This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.
was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.
Good basic hotel for what I needed. I arrived late in the evening and they held the room as requested when booked. Good breakfast
The standard of food in the hotel was not good
It was central to our place of buisness Quality of rooms very poor. Shower broken, bed lining boards missing,
The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.
Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.
no iron or ironing board
Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too
convenient location, good price but this hotel is a little 'tired'. The next three nights we stayed in an Etap at Nevers. A new hotel, excellent access, facilities and service for about the same price. Felt that the campanile was aimed at the travelling rep/engineer. We had 3 rooms in total. 1 room had no heating. 1 room had a difficult to lock door. Very noisy location. Only minor faults, might be more of a problem if staying longer.
The food was good, in particular the buffet for breakfast. The beds were of good quality. There was only one type of tea in the restaurant (mint). Quite some noise in the room from the freeway.
easy accessible shower curtains don't work, the bathroom was blank after taking a shower
This site - booking.com - misled me into thinking that a supplementary bed would be available for a child. On arrival, the hotel manager said that this was not the case. But I was very impressed by the way in which he found instead two adjoining rooms and let me have the additional room at no extra cost. Excellent customer service - and I would recommend it for that alone. The hotel was excellent - but this site gives misleading information: do confirm with the hotel before arrival!
Next to restaraunt, night club, public transport. We couldn't use the free shuttle to get to the hotel from airport as the lady at the reception didn't understand English. Had to take a cab. Rooms were small and we could hardly open our bags.
Room clean and confortable Shuttle from airport to hotel delayed (waiting one hour)Restaurant closed arriving at the hotel
I liked the good access to the hotel and the views from the window on the fields Also the staff was very nice.
Very friendly english speaking staff. None
The food at lunch.
Nice very helpful staff. Very difficult to find the hotel. GPS information is required. Not too large selection of breakfast.
The staff was wonderful, and the hotel was an amazing value. After staying in hotel rooms for a few days, it was wonderful to stay in the large two room suite with a larger bathroom and even a hallway. If we had stayed longer, we would have used the kitchenette. There was a little noise during the night from the street.
it was close to the airport and quick & easy pick-up and drop off. friendly staff; good wi-fi connection, comfortable & clean room paper-thin walls (I could hear everything from the next room but fortunately they slept relatively early!); the restaurant had closed - this is important as it's one of the reasons I chose to go there. Without the restaurant on site, my only options were a steak house grill which they would have dropped me at (but I don't eat meat) or a take-out which I got. The quality of that was quite poor.
I was so tired I slept like a log,very comfortable and very nice people.Ideal for the airport at Orly with a shuttle available.This hotel is well away from the city centre but the Orly Val takes you to Anthony where you can reach most of the city tourist areas from there.If you just want a stop over at a reasonable price then this hotel is ideal.
Convenient to Orly Airport The location was in the middle of an industrial and retail park - lots of very large lorries all around. There was a shuttle to/from the airport but there was no way to find the shuttle at the airport if you did not have the hotel's telephone number. Taxis would not take you.
The staff was very friendly and helpful. The shuttle service worked really fine. The price/quality relation is excellent It's old.
The excelent service of airport shuttle (very organized and pratic) and the kindness of hotel staff.
Close to Orly airport and some decent restaurants close by to get a bite and a beer. Free WiFi Internet worked well. Staff were friendly and helpful. Noise travels easily into your room and the rooms seem to be in need of decorating.
Close to Orly airport: good when you have to catch an early flight
inexpensive rooms with three beds no elevator; thin walls, hotel is situated in an industrial area not far from a street, where female workers take care of certain needs of truck drivers; hotel apparently unknown to quite a few taxi drivers
Staff were friendly it made it easy and was good for overnight stay near airport The immediate area outside