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Location and room
Location, clean room
Helpful and friendly staff
during my stay at splendid hotel i found the staff both pleasant and very helpful breakfast....it is not quite english style i would prefer to see my eggs being cooked in front of me not left on a hotplate but the locals seem to enjoy
charming hotel, nice location
Nicely located size and smell of room / reception on first floor /
the man who greeted us & helped us with the parking and the bags was a great intro to the fab service. Awesome views from our room over the city, very cheap hotel but felt like a luxury suite nothing
Perfect location, clean room and hotel, good internet connection, nice and professional staff
I've tried all better hotels in Varna, but this one is the best. Sometimes stuff is not very smart. For example they offer can not help you regarding internet problems.
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Only the situation is good. Staff was nice but it's not comfortable, too old...
Cental Horribel breakfast, staff and hotel is totally out og date.
A beautifully done hotel with everything new, but in a very traditional style. Location ideal for walking around Varna sea front and main shopping areas Only very small problem was finding the entrance to the car park as many of the small streets around it have been closed or made into one way.
service and cleanliness, also the breakfast
We never tire of this hotel, hen we are not staying here we visit for afternoon tea, it's a lovely place with professional, switched on staff. Even though we have a house in Bulgaria we still try to stay here at least one night just for the pleasure of it, guarded car park. Same as before, hotel perfect, pavements on the approach road are dreadful.
I travel extensively to many places throughout the world and this is hotel definately provides the best service I have ever experienced, at first it is a little overwhelming because we are not use to such formality here in Australia but it does not take long to get use to being treated like royalty. The quality and quantity of the food is also excellent. I would highly recommend this hotel to those who are extremely particular about service and to those who have a special occassion and want to experience the VIP treatment. would be great if tea and coffee making facilities were available in the room and also a morning newspaper would be nice.
Good central location, good rooms, however it was not possible to sleep with the windows open due to the noise outside. The air con was very effective if a bit noisy. Most of the staff were very helpful. Some of the staff were more willing to help than others, one of the wine waiters was very helpful and gave good local knowledge of the wines and cheeses of the area, however the next evening the other chap obviously couldn't be bothered with us.
The hotel was beautiful - very grand. The free upgrade was also a bonus!
Beautifully furnished and comfortable, staff very attentive, restaurant wonderful, smack in middle of town parking a bit hit and miss,
We are Korean couple exploring 5 star hotels in Eastern Europe. Great Location if you want to explore the central area of Varna. Close to the Roman bath and the church. luxurious room with superb interiors from the bed to the bathroom. good 5 star rooms. You have to take up the stairs in order to come up to the lobby. We had to pull up our baby stroller every time.
Maybe the best hotel in Eastern Europe and one of the best in Europe. HUGE rooms, excellent service, best location, free parking and wireless and wired internet, a great cafe. What else missing? Nothing really.
Excellent hotel in the middle of Varna, close to shopping, pedestrian zone, very good for business. An 'old world' atmosphere, but in the best possible way. Excellent, fast and free internet connection, nice big rooms, a-la-cart breakfast, very very reasonable prices. Thoroughly recommended. Not applicable.
The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.
The staff were very polite. The room was big and clean. There was an baby bed in the room for our baby!
Nice location close to the park and the main shopping street. Room was clean and comfortable, located on the same floor as the receptiondesk. Good breakfast. Free use of a PC with internet and wifi. It was a bit more expensive than the hotels we visited throughout Bulgaria, but the location was worth the money.
The hotel is for a smokers because people smoke everywhere even during a breakfast...
Helpfulness of staff No
Located within city centre, walkable to major attractions, very close to beach. Very good breakfast. Staff was helpful Room smelled strongly of cigarette smoke although it was a non-smoking room. Also the shower didn't work properly.
The pleasant staff
Excellent location near by the city commercial center as well as the beach/park. It is no directionals from the main street so it is extremely difficult to find out the location when coming by car - my navigator was not helping me enough (I have also a Navon GPS bought this year) so it was a real nightmaire reaching the hotel - . Bathrooms sewage was working bad.
Friendly and polite staff . The room was very neglected!
Very good possition close to pedestrian area and the sea. Room, probably, was just renowated and very clean. At first it was a bit complicated to find location of the hotel
friendly and helpful staff, good service
The staff was excellent!!!!!..They were so helpful especially Valentine..She helped us and we really were impressed by the way she went out of way to make us comfortable.
The kindness of the staff and the general conditions for a short business trip. no
value and location
Personal understood english, brekfast was good, bathroom is good. Hotel is good for short stay. location is wery good. hotel needs repairing, the furniture is used, it's used and it more looks like 3 star hotel not 4.
centre of of town No atmosfere
Good location, roof terrace restaurant/bar excellent with good food. Friendly courteous staff room service very good
close to Varna city centre with great views from roof top bar of cathedral & black sea.
All the staff are great, spoke ok english and could not do enough for me and my partner Breakfast could of been better
The hotel is fine and the staff was very nice, room service food was excellent - and about the location - well - right in the centre of varna - so we liked it and will stay there again -Just the A/C was not working properly both times when we stayed there and there was no one to fix it.
breakfest really poor
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
All, it's an excellent hotel!!
In itself Hotel, so quiet and excellent located.
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
everything really I like the hotel
It was cosily and fusion. N/A
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
Perfect location, excellent service, great interior design.
Location and value for money Room too warm at night, air-con did not work
Easy to find. Checking in and out was straight forward. Staff English speaking and helpful. Rooms nice size and clean. Euronews on T V in room was in French. At bar charged 2.30 Leva for 330 Ml bottle of Kamentza when on menu this charge was for 500 Ml. Did complain, staff agreed this was wrong but nothing was done about it.
Wireless Internet access & efficiency/friendliness of staff.
Airconditioning didn't work properly
central to the sights and shops of Varna / value for money there was a poor choice for breakfact on my first morning
the food was great; nice staff; good facilities no juice for breakfast; the elevator was too little
Nothing Too low quality for hotel 4**** and for other Golden Tulip hotels.
Personnel was very friendly, fast in serving and accurate, rooms were impressively spacious,restaurant had the best food I enjoyed during my stay in Bulgaria. Small TV,extremely small and old TV suitable for two star hotel!!!
95% of staff were fantastic. A couple of them, I reported. when asked for something, walked away muttering. Very rude. Heard them yell at old folk in the dining room. Loved the hairdressing salon. Friendly reception area. A very bad experience in some areas. As above. Most important, I'm quiet, independent. A poor sleeper, I wanted my herbal tea in the early hours, the joy of making myself a 6 am cuppa. It could not be done, they refused me a kettle. I had to buy my own kettle. Only hotel inAlso, the fridge was actually warm, because its shut in a small cupboard. I had to get ice daily to keep my medication cold.
Staff did an excellent job cleaning the room.
easy access to train and city. room was clean and staff were efficient breakfast menu was not western friendly, eggs as a staple breakfast were in limited choice.
Location is very closed to the station, that is very convenient.
easy access the minibar was removed
correct quality for the correct prices at all services; nice and friendly personnel. No-
The stuff of the reception no
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
Nice and clean, location god for night life. Breakfast was really bad - but that was the single one problem.
The hotel is very nice, an the stuff is also very good.
It's central location made it an excellent base from which to explore Varna. One of the bathroom fittings was loose and there was no way to turn the lights on or off from the bed. One had to get out of bed to turn the bedside reading lights off!!
Very curteous staff, perfectly clean rooms, spacious and beautifully arranged True espresso or filter coffee would be great
Well-located on a quiet street just off the main pedestrian area. Staff goes above and beyond to make your stay perfect and rooms are comfortable and clean.
everything is nice no
A wonderful little hotel close to the main shopping area and minutes from the Sea Park and the beach. The staff was endlessly helpful and kind. Without hesitation, stay here.
Wonderful decor, quirky and full of character. Clean and comfortable rooms. Staff were excellent, keen to help and went out of their way to do so. Situated on a quiet street about halfway between the cathedral and the roman thermae. Breakfast was a slight let down but perfectly acceptable.
The staff were amazingly helpful and absolutely lovely, they recommended restaurants, beaches and onward hotels. Room was beautiful, large, relaxing and soft colourings.
An enjoyable 3 nights in a renovated period building with comfortable, large rooms. Very helpful staff. There was a problem with my room in that the basin leaked and I was immediately upgraded to another room. Only that breakfast could have been more imagiative
only stopped 1night.travelling on up country
I liked the fact that at the desk I received a town map with worthwhile suggestions for sightseeing. Well, the sidewalk in front of the hotel... But that has to be fixed by the municipality!
It was clean, well situated for the city centre, everything functioned and the staff were very friendly and helpful. The nature of the breakfast might not be to everyone's taste, but we new this from previous reviews. No complaints to make.
Very good location, despite the poor condition of the surrounding streets. Safe parking, silence, clean room. Close to the center and shopping area, but also close to the port and park.
the price was excellent. Not often you will see this quality in a 3 star hotel with this price. As i booked it i expected a older one. What i got was a brand new building with small but excellent rooms. The location was perfect. 3min walk and you are in the center of the town. there was only one car rental agency available and they could not give me the number or the adress of one of the international brands like avis, hertz or sixt.
always warm and freindly no, but tea and coffee facilities in room would be good
Employers are very kind, we had everything we needed, and we don't have anything to complain. Location is great, rooms are very nice, clean. There are lots of cats near by and i liked it very much ;) I like everything about that hotel and when I come to Varna again, I will stay in the same.
A small hotel but very helpful staff and friendly atmosphere, recent build and very clean no
This hotel has a good price-quality rate. The rooms are quite, good beds, proper bathrooms and personnel is very friendly. Very close to the railway station. The location is hard to find and the street not very nice. Don't expect to much from breakfast, this is very basic.
It was excelent. Very central. no.