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Room was nice and the location was fine The front desk person was basically rude. A decent welcome should occur when you enter a hotel instead of "what do you want". Never said welcome, thank you, enjoy you time...... Get someone else at the front desk. Someone who actually wants to do the job. Will not return
Location is great. It was available on short notice. Free continental breakfast. Beds were comfortable. Too close to highway, poor TV reception & channel choice. Not enough people working at desk.
Large room, convenient location, attractive design, Had to use both extra blankets. Mini fridge made a ton of noise , 314.
All the employees were very nice. Everything was very clean and tidy. GREAT location next to the trolley. Grounds were very tidy and beautiful. Wish it was a bit more friendly for our four legged friend - it didn't seem very welcoming for the dog. Rooms and halls were dark and could use a bit more decor - felt very sparse. I expected a bit more "luxury" for the $200/nt that I paid.
Price Not all rooms are non-smoking
There was a really sweet dog there that one of the front desk people had with them. It was super friendly, and she (the human) was super friendly as well. Also, the guy who was there at my checkout was nice. Trees behind the place were very green. Though the bed wasn't horrible, it was actually decent to sleep on, pillows were all right, and the sheets were clean. There was also a refrigerator and a microwave in the room, though as I did not use them, I cannot tell you if they did indeed work. Driveway and parking isn't great. Paid for a nonsmoking, room still smelt like an ashtray. It totally fell out of a horror movie, and really did seem like the kind of place where you go and get murdered in the middle of the night by some crazy mountain people, or the unhinged guy staying down the way. TVs were only about 25 years old, and though they had cable they did not get cartoon network. They also did that static thing that all TVs from the late 80s/early 90s did when you turned them on. Picture quality is just as bad as you imagine. There were paper cups by the sink, they were not wrapped in anything, and I was scared to death to touch them. No idea how long they had been there, and there was no way to tell if they had been used. Seriously though, you might get murdered here.
Consistent personal staff The rates quotes did not match the summer rate, quoted $65 and had to pay $75. They stated that Kayak made the error
Nice location (although there is little food near-by). The staff was very friendly. Nice little touches in the room (like a statue of a light house). Mattress was very soft. The building is old and the plumbing is very noisy. Noisy when upstairs unit used shower or flushed the toilet. Some minor broken items (bath faucet, sink faucet top) in the bathroom.