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Nice location next to the Centre. Hotel decoration.
the location, the room, the staff
Location, rooms, restaurant area cramped
Location, size of the room, big bath, breakfast The small main reception area seemed to be a general meeting point for the staff. I booked because it said that there was a swimming pool - this is not true it is a 7ft by 7ft cold plunge pool.
The location of the hotel is excellent - 5 mins walk from the Old Town. Also, good value for money. The staff were all very accommodating and were willing to help us with any queries we had.
Breakfast, friendly staff, good location
A fine hotel with good beds and spacy rooms. I appreciated that the television had BBC world. Breakfast was Lithuanian style and I like that. It was great.
Everything was nice! Both location and hotel facilities. We liked the room very much!
The room door was stuck and very hard to open/close. Rooms are not very well soundproof.... i woke up from the people above me getting ready for the airport an 3.30 in the morning
The bathroom was fantastic, big bathtub and a nice pretty bathroom very romatntic we got a smokers room, eve though it
Short taxi trip into town , level 9 Bar overlooking the city. No plug in the wash basin , no tea coffee making facilities in the rooms .
we thought the staff were very helpful and pleasent the room was very nice and clean we really enjoyed our stay their and would stay again could mabe do with tea coffee making facilities in room
clean, new hotel no wifi, poor breakfast
I'd like everything. -
room facilities were clean and comfortable and very warm. The Panorama bar lives up to its name. The buffet waitress on duty on Friday 19th November was excellent Breakfast buffet at the weekends was not replaced often, no napkins available and tables not cleared, dirty breakfast plates on the buffet table.
The boys in reception are super-friendly and helpful. The hotel is right next to the international bus-station - very convenient for late arrival from Riga. -
Hotel rooms were comfortable, nice and clean. Location of the hotel also ir easy accesible. Breakfast ok. Parking ok. =)
the price poor sound proofing
This is a new hotel with very good design. We like it a lot. Breakfast was also very good. Super value for money!
all is OK all is OK
Staff was very helpful at check-in offering a free drink while we waited and prepared a to-go breakfast for an early morning flight and check-out. Location was ideal and rooms were a value.
The position and very modern rooms with WIFI access
Good hotel, wonderful restaurants in the city, Cafeterias with delicious cakes etc. Clean city, nice people, huge shopping center "Acropolis". Short way to Vilnius by train.
Good place to visit if you´r looking for shopping. It´s not easy to comminicate with people, because they don´t speak english. Even in the restaurants and bars there´s staff who don´t speak english.
Clean big rooms with free wifi, friendly staff and a nice breakfast buffé. Location is excellent.
arrogant and unfriendly staff
almost everything small parking
friendly personal, location, view out of the window
Small pool, Thin blankets in bed
The rooms were nice and very quiet. The restaurant is quite good, and the hotel has a very central an convenient location. The reception staff were helpful, arranging taxi transport to Vilnius airport at a fair (fixed) price. The "swimming pool" was miniscule - more of a duck pond, and the sauna did not work.
Comfortable room Great breakfast No in-room coffee Wash cloths only provided on request Clean room but could have been better
This hotel is a great value which can probably be said of most hotels in Kaunas. While not super fancy it has a nice warm and cozy feeling to it and is in a great location in the old town and near the river. Consider upgrading to a superior room. The towels could use an upgrade.
Restaraunt No double bed. only 2 singles.The Room was noisy because of building works going on beside.I know this is not the hotels fault but i dont think the hotel was that busy and i think they could have given us the option of another room away from the building noise.
Very well located in old town. Easy walking distance to all the best restaurants in Kaunas - but just far enough away to be quiet at night. Its right by the river. The building is partly a restored historic building, with a modern addition. The entire inside is wonderfully restored. I stayed in one of the rooms on the new side. They are large and comfortable. Bathroom was large and clean. Room came with a balcony. Staff is friendly and helpful. An incredible value for what I paid. The shower is integrated with a full bath tub - which is great if you want a bath. But the shower end is kind of narrow. So it was a little cramped for my feet. Breakfast is only ok. The selection is not great compared to some of the larger hotels in Kaunas.
architecture, services, closest to city center difficult to find the hotel using the internet information described the shortest way in Kaunas
It's a business hotel with good room and a good restaurant. Easy to find and good parking facilities around the corner.
my wife and i stayed here in november,the location is supurb,the staff were helpfull and freindly.If we go back to Kounas this would be the hotel for us again
Very new, modern, clean, middle of Old town. To shopping area approx. 10 - 15 min. on foot.City town hall and Castle round the corner. Not too big, not to small, ideal for short city break.
Big room, nice wintergarden
An excellent hotel, this matched with the value for money make this a must stay, we ate in the hotel for two whole days. Will be going back next available time off..
The hotel was excellent with service minded staff and placed very convenientley in the Old City with all sights and tourist attractions nearby.
Location, atmosphere, quiet environment
realy nice hotel would like to stay again sometime at the end of the stay when i had to pay for it hotels card reader didn't work so i wasted couple of minutes
This hotel in the heart of Kaunas, in quiet place, small street near center. We come to central walking street about 5 min and to musical theater about 15 min. At the same moment hotel is luxury, but not expensive, We was hope that rooms are not "pockets". The best variant to stay!!!! :)
Clean and comfortable The breakfast could be very much improved.
OK location & nice, cozy rooms. I felt that hotel staff were not the most honest people in the world. One member of our group had a problem when the hotel staff claimed that she had broken a table from her room. This accusation was not true, but still they made her pay 250€ for that table. Unbelievevable.
Nickelback concert All bars closed after 11 pm saturday nght , wtf?
Easy check in and out young people that smiled as outside most older people where very rude , and nice soft beds Was far away from the old town and that was where it was busy
Freshly furnished and decorated. Clean. Some helpful staff. Free parking. During heat wave we discovered our AC wasn't working. The hotel was apparently "sold out" so we couldn't move rooms but seemed like no one else was around. When a front desk staff came as the "technician" they flipped the switch a few times and send they would send for a real technician. After waiting over and hour we went passed the front desk and inquired only to be told there was nothing they could do. Would have been nice to be notified. Being on the top floor, while providing a nice view, was unbearably hot. Didn't sleep a wink. Was not compensated.
Hotel was very clean and modern. Shoppingcenter Akropolis was behind the corner and the main street was after two blocs. Breakfast was good enough for us. The staff in reseption was very friendly and helpfull. The staff in the breakfastroom couldnt speak english, so they were not very polite or friendly. The hotel was not cosy.Minibar was empty and the restaurant was closed.
The hotel has an excellent location in the city centrum and the Akropolis shopping mall was very near. The room was very clean and spacious. The staff was very friendly and breakfast was good.
I liked to have the option of instant hot tea after arriving to my room. There was a problem with internet which I didn't get working. Fortunately the staff was helpful and I got my e-mail sent.
clean, nice stuff, parking
this was a first class hotel, centrally located at the right price nothing
the room, breakfast selection.
Staff was friendly and helpful. Hotel and room were clean and nice. Breakfast was quite good.
breakfast in the room. Staff that spoke excellent english.
Nice room, excellent location. Easy access to bus to the airport.
REception staff were incredibly helpful, and Zita, the breakfast was amazing!
The Hotel is located in center of the town and just fine for one nigth staying because we continued the trip next morning forward
location and interior is awesome
close to the stadium and railway, good, clean hotel. a bit of a walk to town centre. A wedding on the saturday night
staying for a night during a pan eu trip
Short walk to the national football stadium
In the middle of a nice park area. Good breakfast. Night guard watching our bikes on our car. Air conditioning could have been on already before our arrival.
stay was excellent value for money. This was second stay at this hotel and was not disappointed returning. special thanks to the wonderful barman who looked after us.
Pleasant surroundings, good food Somewhat out of the way - had to hire a taxi to/from Kaunas centre (or take an extended walk through the parks)
Quality of the people, especially in the restaurant, was exceptional. Excellent food!
I booked a single room but the bed could have easily fit two people in it. It is very quiet at all times during the day and night as it is in a residential area and has a 10-15 minute walk to the Laisves Aleja. I was there for the football match, which was perfect as the ground is only about 5 -10 mins walk away. It's not the best location if you are planning on drinking in the city each night and then walking back to the hotel.
The room, the view, the breakfast, the minibar was very good
Everything -- location , food ,quality of service ,
very good hotel
Food, people, central location, Internet, tea in the room N/A
Great Breakfast - Room very clean - Friendly staff - Easy private parking - Fast internet - Good TV with International channels. None
This newly refurbished hotel is now by far the best in kaunas for value and comfort. The staff are attentive and really helpful offering aditional help with car hire, phone chargers. The rooms are smallish but v. comfortable. The breakfast is excellent, probably the best I have had in a European hotel. I would strongly reccomend this hotel for business or pleasure. The bar is small and unwelcoming, the service was rather surly. The casino added no value for me and looks a bit seedy.
I've never expected that big hotels could be so cosy.Good coffee,delicious food,helpful staff.Thank you.
Comfortable bed, very clean, good sound insulation slept very well, excellent breakfast Mini bar prices in relation to local bars. Drinking water is essential so it should not be 4 times the price.
great location, staff friendly, the breakfast was excellent and rooms were clean, great free internet in reception area, the ginger bar was also good, as was the on site casino, overall fantastic hotel for the price, would highly recommend if travelling to kaunas
Cosy rooms, comfortable beds, king-sized mirrors, frendly athmoshere, excellent breakfast (a great variety of food), smart hotel staff Not so many tv channels as it can be
Exelent food and service
The red wine was ok. More or less everything. a total mismanaged hotel. Restaurant staff was grilling chicken and touching food with their hands....without washing them prior. SALMONELLA...and awfull.
Nice business class hotel in a good position. Very good value for money. Pleasant room, good beds, quiet. The gym was small and mainly geared to weights. The coffee and orange juice at breakfast was very average for a hotel of this type.
Old hotel, but very clean Very old hotel; leakage in the bathroom: all the water of the bath went first in the bathroom when emptiying
Perfect location, quiet but central for the main avenue and sights of the new city; the old city is within easy walk. Hotel has a wonderful old facade and foyer area, but the rooms -- especially bathrooms -- are clean and modern. Reception staff are cheery, helpful and all speak excellent English. Bulky breakfast buffet. Wooden floor rather than carpet throughout the room -- looks great but is a little chilly underfoot. Can't really have complaints with such fantastic value for money, though.
It is situated in down town poor and dirty
Convenient position, competitive price, pleasant public areas Poor breakfasts, rooms need refurbishing. Non-smoking rooms
Cheap and cheerful. Staff friendly. Breakfast wasn't great.
Excellent location, comfortable and relaxed atmosphere. Some interesting architectural features. Large rooms Rooms need refurbishing. Breakfast not as good as in the past
Position of hotel near to shops. No light in bathroom, broken light in bedroom, no curtain only net, too hot, stained carpet, badly decorsted
Very friendly and helpful staff, nice clean and modern bedroom. Very pleased with the overall service. Spent 3 nights in a triple room and would definately visit again! Cant really fault the place for the price!
Very warm, good value for money. Bathroom was very old fashioned. Electrical sockets were unsafe.
The lobby was good, the location was excellent, but my room was bad! The sink in bathroom was falling off the wall, the toilet seat was broken and would not stay up, and there was very little walking space and no table. The room was not at all worth 35 euros!
Very, very cold.........
no bottle opener in a room. i had to use table edge to open a bottle from a minibar :) and it was obviouse that i'm not the first who is opening bottles this way.
Fireplace in our room. Heating system didn't work properly, was very very cold un our room. Not light in bathroom, but dark. Had to wait for hot water about 15 min.
Hard to say. Not too far away from the city centre. The room was not prapared when we arrived - heating was switched off, TV was not working etc. The hotel should have renovation as soon as possible - the carpets are too old in the coridors and rooms. Our room had strange smell, the batroom was not cleaned enough and looked like in the middle of 90th.
T.he hotel is situated in a quiet place very close to the center. It has clean and cosy rooms. Despite the quite low price we had the same level of service than in average hotel.
Parking at the hotel at no extra charge, large room, fireplace. TV did not work in practice, there is no WiFi available at all.
The room was big! service was great and breakfast was good.
The room was big The room was smelly and worn out, TV did not work
Very bad breakfast - served They could not find an ironing board for me! Pretty far from the center!
No fridge in the room , no toster in the breakfast room
The staff were excellent, friendly and very helpful. The room was very large. The breakfast was small but adequate and well presented. Terrible coffee though. Considering it was very close to town and on a major route from the airport it was very reasonably priced. There were little or no facilities. Absolutely nothing available in the evening.The approach to the hotel was down a dark, dirty alley which was rather intimidating at night. Acces to town was down a steep hill which was fine going down but difficult returning. There was a venicular railway but it closed at 7 p.m. There were steps but an awful lot of them. Some comfortable chairs in the room would have been a bonus.
Staff were very friendly and helpful. Comfortable beds and large room. Access to city center not easy, especially at night. Restaurant closed in the evening. No comfortable easy chairs in room..
Good value for money, close to city center. Cold rooms (2 out of 3). Not the cleaniest room. No pool table although billiard room mentioned in hotel guide.
Some of the reception staff were extremely helpful and polite Breakfast was rubbish, the bar and cafe was rubbish and closed at 6pm. The hotel is directly next to the oldest strip club in Kaunas, it is also down an alley way which make it feel very seedy and unsafe. I wouldn't recommend going out of the hotel on foot of a night. You must get a taxi for safety purposes.
Nice, friendly staff! The rooms are basic, but confortable! The room wasn't serviced after a night's sleep ...The location where the hotel is located is horrible ...surrounded by an unused and abandoned factory. Strange people lurking around! There're better hotels in town in better locations for nearly the same price!
Parking in the room price. Big room and bathroom. Nice view over the city. Silent. Sink drainpipe was blocked. Toilet bowl cover was broken.
The staff was very friendly and helpful, liked them a lot. Our room was very spacious and the bathroom was nice and clean. It was very, very nice to play some pool once in a while. Good budget choice. They should've cleaned the room and made the beds more often. We spent three nights and the room wasn't cleaned even once and beds weren't made even once. They did take the trash away though once or twice. The cafe was open at the hotel but most of the time no one was there. The hotel was situated next to a strip club.
was a lot of space in the room. bathroom is a little smelly. hotel surrounding not very pretty
The room was very big, clean and comfortable. Nice panorama room with big windows and great view over the city. The price was about hundred euros for weekend (two nights), very good value for money! The staff was very friendly and helpful. The hotel didn't offer any other food except breakfast. We arrived quite late at night and it would've been nice to get some snacks, sandwiches or drinks before going to sleep. There wasn't even minibars in the room, and I bet the hotel bar is open only at breakfast time. The hotel wasn't very far away from city center (maybe less than 1 km from Laisvės alėja), but it was up in a high hill. It wasn't very nice to climb the stairs up on the hill every time when we returned from the city to the hotel. But on the other hand, taxi from city center to the hotel costs only about 5-10 Litas - much more comfortable option than climbing the stairs to the hill.
Hotel is very well located in Kaunas old town. Right around the corner from all the better bars and restaurants in Kaunas, and in the most attractive part of the city. But far enough away that its still pretty quiet there at night. Room was large and comfortable. I got a suite for a really good price - two large rooms and a large comfortable bathroom. Staff is very nice and helpful. I checked out in the middle of the night and they had a packed lunch for me - which is a nice touch. I prepaid for the breakfast - but it was pretty mediocre. I didn't bother with it after the first day. Breakfast at some other local hotels is better. Boring decor. Its all nice functional hotel style furniture - but no pictures or anything interesting in the room.
Good access to the main town centre whilst being located in a quiet area. The hotel was very clean and the staff extremely helpful.
Great location, nice clean rooms. The staff was friendly and helpful. I would recommend it to anyone staying in Kaunas.
Very nice and spacious room, good staff, tasty breakfast, good value for money
It was really nice hotel in perfect location. Nice breakfast and lovely design. We booked double room with double bed and we got two single beds put together. Not very nice for 4-star hotel..!:(
not four star
A very cosy hotel in a quiet place. The reception was good and friendly, excellent, spacious and clean rooms, nice location of the hotel. 1.Contrary to the request (made 5 days prior to our arrival) when booking the hotel, we did not receive an extra bed for a child! 2.The staff of the hotel restaurant really needs more training!
the silence, the breakfast, the place. Nothing
Toilet seat was broken.
Location. No roomservis.
friendly staff,excellent location particularly,clean & comfortable,good buffet breakfast,quiet
It was small, simply furnished but spotlessly clean. Location was excellent for the Old Town.
Clean, tidy, staff friendly & helpful, central location only one key for room
The location is perfect, in the heart of the old town. The breakfast could be improved.
Very nice and friendly hotel staff; quit but very central location; cosy and large room; flexibility of the hotel staff concerning the check-out time. A bit poor breakfast: little choice, no diversity.
There was one very noise group, it was rather difficut to get sleep in night time.....
The man in the reseption, he was very helpful and polite. The room was quite ascetic.
Very friendly welcome despite the late check in time. Our room (for 3 people) was a good size and quite comfortable. Clean and modern furnishings. Location was excellent in the old town of Kaunas.
Everything was wonderful
Nice breakfast area Stained towels(2 times), Cleanliness of shower( hair) ,Showeer cabin's drain(was fixed after we complained-thank you)
Very friendly staff, excellent breakfast, very good rooms and pleasant beds. Windows keep streetnoise excellent outside.
I liked the hotel staff most of all, very helpful and friendly. I also like the cosy atmosphere of the hotel. Perhaps not anything I did not like, but I could have certain reservations towards the wooden floor which was 'too loud' and you could hear anybody in the hotel by their footsteps.
Visiting this hotel was amazing, bacause the service was great.
I travel extensively with work and rate my stay at this hotel as one of the most enjoyed. This was due to the exceptionally high standard of service from the staff, the quality of food, the quality of the rooms and facilities. I recommend hotel to either business or holiday travellers. I will be returning again very soon.
Very comfortable hotel, good staff, good situated – 15 min. walking distance from city center.
Very little. Breakfast very poor. Loud music until 2am both nights.Receptionist found it amusing when we complained. See above
room is very good breakfast could be better, wifi weak signal
Size of the hotel. 12 large rooms The swiming pool is the part part of sauna. Very cold water and 60USD per hour.