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Hotel completely empty on arrival. No staff in sight. No bathrooms items present hand soap, shampoo etc.).
Can't think of one good thing really, apart from the staff on reception when I checked out who did explain things about the hotel and why facilties are poor. They did manage to get me a bucket of ice to chill some drinks. No restaurant, no bar, no facilities at all. Breakfast was served at a sports centre 10 minute walk away. Room allocated on arrival was not cleaned from last occupant, second room allocated room was not cleaned after my first night. As there was no restaurant only food available was form Lidl or a take away pizza in the town. Apparently there are no restaurants in Vejen. To have a hotel without this facility is inexcusable especially when you see the web site.
The hotel was clean and you could help yourself to coffee. Breakfast was served at another location, within the Sports complex, a brief walk away, but there is a restaurant in the hotel that wasn't open the weekend I was there. Unlucky for me!
Hospitallity, and late arrival options to enter the hotel. These were found good and safe. Surprising was the location of breakfast with all faqcilities. None
Difficult to get anything to drink/eat (assortment like in a minbar)
Cheap. Many kinds of sports facilities. Good kitchen facilities. Free car parking. The toilet and shower room smells slightly.
Staff at the reception very helpful and it is very good value for money. The bunk beds were a bit dusty but we put the newly hired sheets and eventually solved the problem.
This hotel is located in a splendid area, next to Kolding Fjord. Very quiet and nice. The restaurant is very good and the breakfast buffet was excellent For a hotel in this class the rooms should be a bit better equipped, e.g. bed lamps don't give much light.
Good accomodation and breakfast with a wonderfull view to the Fjord Nothing
Clean, quiet and large room (Executive Double Room) with an outstanding view to the Kolding fjord and forest. Wonderful contemporary Danish furniture design pieces. Excellent breakfast.
Staff were very friendly and accommodating. Sauna was nice in the evening. Waterfront location was perfect and very relaxing. Room was large with nice view, tea/coffee, free wi-fi, separate office area, operable window. Would have liked more time to explore surrounding nature trails. Food was good, especially local specialties.
The breakfast! The views.
Helpful staff and 24 hour front desk. I arrived quite late in the evening but the check in process was very quick and efficient. The same when checking out
The room was excellent. Great deal of light, modern, relaxing, excellent walk-in shower ideal for a disabled person (1 in party). The booking made no mention of the fact that during the summer the a-la- carte restaurant is closed and replaced with a buffet restaurant. And it was a bad buffet restaurant, with cold (supposedly hot) food, noisy (full of young children), and staff trying to get you out so the next lot can get in (don't take your eye off your plate for a second or it will be taken). Hotel very noisy with kids.
nice breakfast, good size room and clean pool was very dirty, not much to do in the area or in the hotel
holiday The grill-buffet
Lovely, professionally run business style hotel close to the town centre. Free WiFi & parking as standard. Good buffet breakfast & helpful staff. Nothing springs to mind.
We had a comfortable bed and the bathroom was well equiped. Our first room had a drain in the bath tub so we had to change rooms.
Free wifi, free parking
High level comfortable hotel. Scandinavian style. Free parking. Breakfast was poor.
Nice pool wih excellent jacuzzi and sauna
Fast becomming my favourite stop-over hotel in Denmark. Represents fantastic value for money if booked at the 'smart price' rate. Free parking & free WiFi is topped off with good customer service and an excellent buffet brekkie (the home-made marmalade deserves special mention).
Basically I think the personal at the reception is an asset to the hotel. Unexperienced personal in restaurant.
Friendly staff gave us another room because we were desperate due to noise during the night from a compressor The hotel is very very poorly insulated against, noise from outside, noise from inside. We practically didn´t sleep for 2 nights.
Style, location Poor value for money
The restaurant and bar are very good with friendly staff
breakfast was ok... staff is ok too small rooms, old and not so clean, not value for a 4 star hotel if you compare this with other European hotels (I'm a very regular traveller and so price / quality in Denmark is very very expensive... this is 4 / 5 star price for 2 / 3 star quality... )
Extremely friendly and helpful staff! The room was big light and pleasant. There was a minibar with a couple of free drinks and snacks in it. Breakfast is very good with a lot of choice. Also available free coffee and fruit in the hotel lobby. Free internet access too. The hotel is an old beautiful building and is very centrally located. We enjoyed our stay very much!
The hotel is delightful. The staff are friendly and went out of their way to be really helpful. The free minibar was a welcome and refreshing surprise. The rooms were clean and well serviced. Breakfast was very satisfying.
Possibility to attach my portable video to TV set (it is convenient way to make kids quite and calm). Free pots with tea and coffee near reception (you can a cup to your room). Free mini-bar.
Nice staff. No curtain for the window in ou room, not good! To expensive.
On foot to the city center. Its restaurant not open on Sunday evening.
I liked that i didn't spent too much time in my room. Please tell me why you gave me a price quotation when I made the reservation through your website (1198 DKK), but my final invoice at the hotel was 30% higher (1640 DKK). This is not fair, and I expect some explanations!!!
well positioned for the centre of town, comfortable rooms, good breakfast, pleasent staff and a clean environment at a reasonable price. Check out was a little slow but still pleasent could be a Danish thing.
The room itself was nice, the location of the hotel was good, there was ample parking, and the buffet breakfast served it's purpose. I felt the hotel was cheaply constructed. Some of the rooms open directly onto an outdoor corridor. I couldn't get the WiFi to work (never happenned before), and my overall impression was that the price was slightly too high. If you can get a room at the Comwell Kolding 300m down the road for around the same price; I'd stay there every time.
Pleasant, friendly personnel always ready to help. rather good location not far from the city old center. fresh fruits and tea always available on the reception. breakfast starts at 8 am in weekend. if you plan to leave earlier youmissed it... perhaps to foresee some "morning package" for those cases.
Nothing! We had booked two rooms in advance and they gave us rooms in different buildings, being ours across the street ,on the first floor, no elevator and worse...nobody to help us! Besides the room smelt bad, the mattress was too thin and the worst reception desk in our trip in Europe. In addition to that, the hotel is far from the center. We have already stayed in much better Best Western hotels.
There was a good working TV also with English programmes on the channels. It was a quiet area. Warm room and the shower was good. However I did change to a room the next level up due to the economy being too secluded. It was not a one building hotel, but one level spread out with many rooms like motels. There were secluded undercover paths runningbetween however they were open to the outside. this made me as a woman travelling on my own a little security consious.
The clean and fine interior of the room. The friendliness of the employees. The location near the center. Some fans had dust and cobwebs.
the room was clean and modern My room was cold and could not warm up despite radiators on full. Nice friendly, helpful staff, but restaurant was very expensive for a motel. Skip dinner and go in the summer and it would be fine
Everything really , no complaints. The pillows!!!!
The tv has cables to connect to your mp3 player, laptop or dvd player, for better viewing/sound!
We enjoyed the wonderful breakfast and the most comfortable beds.
I'd really liked the breakfast! Honestly, everything was excellent, I will return if possible. No
Good location, clean, modern.
Very central location. Breakfast room too small. Many tables were occupied by a birthday party. Hotel guests had to wait to get a table.
Convenient and well appointed.
The noise was a bit heavy from the street
Breakfast was very good Denmark is expensive - but this hotel is very basis (or moderne minimalist?) but represents poor value for money.
Was ok, first experience in a Danish hotel Street noise. We forgot a pack of saussages in the bathroom but left our baggage at the reception. However the saussages were thrown away. Would have appreciated if cleaning lady had contacted reception about saussages and if they had kept them for us, but understand the procedure
Good location for Legoland and Lalandia by car, homely atmosphere, helpful staff.
We only stayed there overnight. Arrived late and received good directions by phone by the owner. She was very welcoming when we arrived. The room was very pleasant, we slept well and got up to an excellent breakfast before catching a 7 AM flight out of Billund.
Friendly and welcoming service. Very clean rooms with lots of space.
We receieved free parking ticket for the Legoland area, which was just extra value and I had a bunch of clothes cleaned for a low price which was very valuable (having two small kids). Nice playground and outside places for having our own dinner.
Staff, building, room, atmosphere
Breakfast was prepared for us right after five o'clock in the morning - absolutely wonderful service. No food in the evening within walking distance.
Very nice hotel, specialy when you want to visit Legoland wit children. Very nice breakfeast and nice garden for th children to play.
The hotel is very clean and quiet. The staff is so nice that we felt like home. It's better if you have your own car.
Hospitality was very good. room was very clean. None
The hotel is located in the outskirts of the city, in the business area. It has great parking and the hotel is easy to find. Very old furniture in the rooms and small elevators. The restaurant is not that great.
Only a short drive from Legoland, this hotel is perfect for families not wanting to pay the expensive room rates being charged in Billund. Room was clean and a good size for a family (3 or 4 people). Breakfast was included in our room rate and it was excellent - large Scandinavian buffet on offer. We also had dinner in the hotel's restaurant. Menu or buffet were on offer and once again there was a great variety of meals to choose from (including a kid's healthy eating buffet). Would stay here again or recommend to others traveling to Legoland. Rooms are not air-conditioned.
Even if close to highway, it's quite en pleasant Even if we had a reservation for a superior room , they first send us to a normal room! If we hadn.t stay there before, we wouldn.t know!When we came back to reception to change they let us wait too long!! Bad service!
Good breakfast. The room was dirty. The bathroom was full of mold and badly washed.
The location is outside the city center nearby a commercial area. not really amazing.
Excellent breakfast. Very good service and food in the restaurant. Old and outworn. Did not fulfill the "Scandic promise". The shower flooded into the bathroom.
Clean and easy. Good price for what we got. Very close to city center. They charged me extra money for not having their membership card. Not a huge amount but still not included in price.
clean room, located not too far from Legoland