Lovely location near to the Tsaravets castle but only a short walk from the town centre. Helpful, friendly reception staff - booked a table at a restaurant for me and ordered me a taxi to get there (as it was raining!). Room spacious and comfortable, with free wifi and a great view over the gorge. Excellent value.
There was nothing I didn't like - apart from not being able to stay longer!
Beautifully furnished modern, comfortable rooms. Excellent location by Tsarevets fortress in the old town of Veliko Turnovo. Very friendly and helpfull hotel staff.
The location is second to none and the service was impecable. Thoroughly enjoyed my stay
it was excellent. I was particulalry impressed by the lady on the front desk (sorry didnt know her name). Nothing was a problem for her.She was helpful, enthusiastic and proactive as demonstrated by her assistance in returning a key to my previous hotel. A real asset
No, it was fine
Located in the centre of Tarnovo and within 2-min walk to the Tsarevets fortress. Nice rooms. Friendly English speaking staff. Good breakfast selection.
1. The smoke from the hotel lobby and hotel rooms for smokers reaches the non-smoking rooms too. 2. The shower head in the bathroom was floppy and difficult to use in stationary position.
Staff were very friendly and helpful and spoke good English and French.Wi-fi and use of pc available. 24hr concierge a bonus in such a small hotel.
only 2 english language TV channels available though this seems the norm throughout Bulgaria..
The hotel and staff were instantly warm, friendly and accommodating, it was going to be only one night, but I couldn't help extending the stay, very satisfied.