Would you like to save as your currency permanently or for this visit only?
free use of sauna/pool
common spaces are really nice and probably redone recently the room furniture and bathroom appliances very very old fashioned and needing refurbishing immediately
Food was good Didn't fix my broken phone, didn't provide room service, poor concierge service, didn't inform me i was due a discount as part of a wedding party
It's isolation, very relaxing We had a double bed but with two single duvets on it???!! Not very romantic!!! Would have been nice to have one kingsize duvet to go with the bed. That's my only complaint though..
Very good hotel, lovely view from our hotel room
I enjoyed the atmosphere and the history of the hotel. I like the service and the lounge the most where I can stay there for a piece of cake and a pot of tea during the early night reading a book by the fireplace.
Nice old hotel in a good place but a litle "cold".The people at the reseption are very nice,but they dont speak very good english,same in restaurant. The water in swiming pool and jacuzi is cold,after a day at ski place you want a warm swiming pool! In sauna men and women stay together...
Excellent location, lovely and friendly staff, rooms clean, over all very good hotel. the only think is when we came they gave us room on the side where the car park is. The room was small and for the money too expensive. Next day we asked for room on the other side with a lovely view of the mountains. What a difference. Rooms much bigger and most have balcony!!! So if you do stay ask for the rooms with the view of the village/mountains.
it was an interesting hotel in an interesting little town the rooms weren't as nice as I expected for the price. Our room was quite small without great features.
Staff very helpful and cooperative, making decisions to resolve issues that resulted in a worry-free stay. Very convenient location for both stations and city amenities. Buffet breakfast beyond what we expected for a budget hotel.
The location. And though its christmas time, the restaurant n bar were open, so no issues.
service, disponibility of personnel quite old furnitures
In walking distance to Aqua Park, Resturants & Town Centre The room served its purpose but was very out dated compared to reception, Bar & Resturant. Slow Service at Reception.
Friendly reception who tried hard to help. Basic rooms for a 3-star hotel. Quality of fittings weren't great.
Friendly staff,old fashioned decor, good breakfast, plenty choice. Easy reach from the station and the town. Not far from Aqua City.
Price is accorndingly with the hotel services and quality. They have a place to rent ski equipment which is very convenient.
the retro feeling the toilet paper was rubbish and the shower was also rubbish
Nothing outstanding about the hotel! The hotel was very basic and did not match the description on the internet.
style of hotel wellness centre and service
Very comfortable hotel and were made to feel very welcome. Great attention to detail.
Location is perfect, in the middle of Stary Smokovec. Pool and sauna are very nice. Hotel staff at reception is not friendly / helpfull. Bathroom is very simple: only a bath without even a screen or curtain: bathroom is all wet after a shower! Hotel restaurant was closed because of a wedding. There are certainly better options considering price/quality.
The town itself and the surroundings were beautiful.. The restaurant and breakfast were impressive! Reception staff weren't too friendly and didn't seem to answer the phones... Friends were trying to call the hotel relentlessly and would get no answer!
Top class location for both mountain walks in summer and skiing in winter.beds and room very comfortable. Classiest hotel in the area.
Beautiful old hotel, from the North side marvellous view to the highest summits. Traditional café and restaurant. Next to "lanovka". On the 3th floor thin walls, everything can be heard from the next room. First the room was rather cold as on of the radiators was full of air, I have repaired it myself. Gaps on wall and wallpaper.
The room had balcony with a beautiful view to High Tatras and decorated with flowers. The bathroom was not so good - the water flew away very slowly.
We got a big and clean studio. The area is very nice and the owners have made everything to the detail. The room was a little cold. Although the owner kindly came and gave us the wire for the internet, it never worked properly.
Very nice place for the family with kids.Very kind staff.
Take a foto! Walking! Drive a car! Have a good trip on the east of Slovakia! Very nice place! Very hard to find it! The Hotel need a good plans of locatins and a signs on the road to find it and to find other roads from Greenfield Resort. The Hotel need another breakfast servis.
All ok nice food fantastic view I've been waiting 30 min in front of reception to be checked in by somebody
The spacious accommodation, the facilities for children and the opportunity to cook outside. A toaster would have been useful!
House is nice. Furnitures by IKEA.. Electric stove was small and very old. Electric boiler was leaking. No dishwasher.
Large rooms, in kitchen was everything you need for stay, personal digital TV decoder with lots of channels (TV was small), near Poprad, large shops only few km away with car, close to mountains. Breakfast only from 8:00, lots of people in restautant in morning, so we don`t use this offer. You will have everything to make breakfast for yourself in the apartaments. Reception works only from 9:00-18:30
Very nice and spacious studio, in a nice and new environment. Has a good restaurant very close and lots of parking space. It had a good location, close to the mountains but also close (just out of view) of the closest biggest city. The water pressure was very low, which is annoying when you shower. (We were on the top floor (2nd story), so maybe it's a problem in every high place in the village...)
The room was very big, nice and clean, nice staff, excelent breakfast
Friendly staff, cleanliness, spacious rooms, nice bathroom
very pleacent, big room and bathroom there is a mouse in the underroof space!!!
Very nice building and well looked after by the staff. Very small problem to find the location with Tomtom. Pension is at the Southeast end of Školská.
Nice, comfortable, clean rooms, nice & fresh overall interior and exterior of the hotel. Some of the High Tatras cycling and walking trails start within 5 km distance from the hotel, year-round funiculars are rather close too.
Modern, clean, view of the High Tatras The hotel is part of Aqua City which is open to the general public and is always crowded, no exclusivity to guests of the hotel. Hotel parking always full, had to park on other parking lots. Noisy concerts in Aqua City. No AC in rooms. Can't take shower after midnight because of low water pressure (cleaning of Aqua City), had to intervene on arrival after 12h drive. Discount prices when booked through hotel website, we paid full price because we reserved through booking.com. Expected much more for the exclusive price.
A fantastic location, top class facilities resulting in a completely relaxing and enjoyable experience.
Fantastic pools both indoor and outdoors. Polite staff. Clean nice rooms with good design. There should be more signs in the hallways so that it would be easier to find your way to all the different pool areas. The name of the hotel should be placed on the outside wall of the hotel.
The combination of the hotel and aquapark is well organized and is a huge advantage. The cleanliness of the whole place is just perfect. The room is very friendly and comfortable. The very nice thing was a tea/coffee kettle and tea&coffee available in the room during the whole stay (for free of course). Unfortunately the staff doesn't match the place and is mostly not very friendly. On the day of our arrival we went to eat the diner and the waiter in the restaurant was very rude (he decided to bring us something to drink after 15 mins, then threw the drink on the table, didn't say I'm sorry and went away), the information we got at the reception desk was mostly incompetent what was very confusing
A pension with excellent location, comfortable nice design rooms, good restaurant and a very possitive and helpful manager. You can find nearby a lot cheeper places to stay, but being at Pension Zampa, you'll have no question for what you have paid.
The staff were wonderful: friendly, helpful; made the stay very nice. The driveway was a little confusing.
The environment in High Tatras is amazing, we had also a great view on the mountains from our balcony! We also liked he lady at the reception, she is very nice and friendly :)
Pension Tatrasport is family run. Very clean and spacious and the members of the family we dealt with were very helpful. No complaints
The staff were incredibly helpful. I was very ill while I was there and the staff could not do enough for me. They provided translation with doctors, and even went to the shops and bought me special food. They gave us a reduction on the bill because I was unable to make full use of the facilities and they gave us a free Cryotherapy session. It went beyond their call of duty. The hotel is perfectly situated at the foot of the mountains, only 20 mins away by train (very easy to do) and yet right in the town to enjoy the convenience of bars and resaurants. The aquacentre is amazing, with loads of differnt pools, slides, steam rooms, etc. Massages are cheap. A perfect place to relax in style, but cheaply. The meals were not good. It was a buffet style evening meal and breakfast. Choice and quality was not too good. Noise through the windows from the outdoor pool (music system) was a bit of a nuisance but the windows are double glazed, so muffle the noise somewhat,
Good quality hotel with good facilities and parking. Part of a leisure complex shared by the public and it was always busy. Very crowded and nosiy. Food poor quality.
the staff are great
It was an excellent value for money spa with really helpful staff.
Nice location, close to Aquacity. Very friendly owner ! helps you a lot ! A lot of space ! The kitchen needs some better facilities to cook...
Very nice helpfull service.
The staff and service was excellent. Everything was perfect.
This family-run hotel was genuinely friendly. They went out of their way to make us feel welcome. The downstairs lounge area was a great place to chill and relax, enjoy a wine and casual chat. The pension had comprehensive details on Poprad and surrounding sites, recommended places to eat, and so forth. The rooms were great value for money. Free parking and free wifi. Central to town and neighbours Aqualand. We had a fantastic time here and wholeheartedly recommend to any Poprad visitor.
Great location (directly next to Aquacity), clean comfortable rooms and very nice and friendly staff. Aqualand is very good value for your money. I would highly recommend Aquland as a great place to stay, we had a wonderful time there.
The lobby/ dining area is quite nicely decorated. There is no English TV channel.
Convenient location for transport facilities Lights in corridors on time-switches
it was close to the train station too expensive for mid season, considering the hotel did not have many guests. They should introduce more competitive pricing system. It was quite old fashioned communist style hotel
Very convenient for rail and bus station. Recently refurbished room. Good breakfast. Good evening meals.Good value.
Staff friendly and helpful, thanks
Nice and clean apartment. Good value for money. Driks and food for moderate prices!
Nothing The lack of air conditioning or even a fan, the horrid decor, the dark corridors with sensor switches that turn off every few seconds and the noise of traffic and the building works.
we asked for a room with a mountain view and we got one, we also found a large comunal balcony by the lift with great views
good location. good breakfast. The room is quite big and comfortable.
hotel is located near bus station, railway station and city center, easy to go to Tatra mountains noise from bus station in the mornings
We were travelling through Slovakia and we stayed in cheaper and higher quality pensions and hotels. Breakfast was quite poor - there was not even milk!
very good restaurant and nice hotel stuff the bed was too short
The welness world is brilliant. After a long journey saunas, whirpool and relax zones are really great. Rooms are nice, hotel facilities (bowling, breakfest, internet) are also good quality. The hotel is located just few steps from a small railway station and about 10 minutes walk from the main train and bus station in the whole Vysoke Tatry area. Despite some small insufficiencies I would strongly recomand to go to this hotel. Additionaly we got a very nice discount at booking.com (we payed a half of a normal hotel price/doubleroom/night), so we enjoyed the whole stay and were more than satisfied. You can still see some particularities which need to be reconstructed or improved. Mostly bathroom. Although it looks very nice sometimes the toillet smelled a bit, and also the shower could be renewed.
Only one reason to visit this hotel - proximity to the Tatras, which are so close you can touch them. Hotel staff are surpisingly helpful too and the breakfast was good. Hotel is not 3 star in any way, shape or form. Do not be fooled by the apparently modern red/grey exterior, the inner courtyard reveals its true 60s origins. The refurb is v tacky: the walls are so thin you can hear everything in the next room, the lighting is badly situated and the showercurtain stank of stale cigarettes. The food at dinner was very ordinary. As a base for climbing/walking, its great, but this is no luxury spa!
Good location, nice wellness
we enjoy the staying every thing was lovely the spa was poor. the jakuzy small and no swiming pool. we could not enjoy it
Restaurant is very good value for money, bowling alley a good additional facility and the spa (once you get past the changing room). Location is handy for getting around (train station across the road). Bathroom disappointing (shower hook broken so couldn't stand under) and some odd smells from time to time from drain. Changing facilities for spa were poor and mixed sex. Reception staff could be more friendly.
The hotel's design,as well as the comfort in the room. The service at the desk.the room service. The comfortable of parking. Varity in breakfast.! The attitude of staff at the dinning room for forioners....waiting a long time for one elevator....the anability of joyning the "spa".