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Staff and breakfast were pleasant; price was very cheap. Hotel was Balladin but has been renamed very recently - not very clearly signposted. Access via industrial estate although faces onto D910. Room door didn't close properly and couldn't sleep because of draught - this would be awful in winter; room small and our daughter kept hurting herself by banging into metal framed bunk bed & beds.
lovely dinner at La Ferme that nite eased alot of our disquiet accepted that the staff had no english whatsoever, but they did not seem to have delegated duties, they seemed to spend their time standing and bickering with eachother. we could only assume that they had just taken over the motel.
Clean, well-decorated and comfortable.
Comfortable clean room, albeit very small. B/fast staff were great. Gentlemen on check in were off hand and slow. Should make it clear that hotel name is 'Baladin' don't bother looking for 'Nouvelle Classe Hotel'
Close proximity to futuroscope helpful staff Rubbish left lying at one end of building
It was clean. Very difficult to find, as it is not called the Nouvelle Classe on any signs, and is tucked away on an industrial/shopping estate
not a lot .... we have stayed here 4 times,but the standards are now poor,bad attitude from staff ,not very clean,,,
food/restaurant location/proximity to town
cleanliness of your room
The fair size of the hotel room and the confortable bed. Compared to some of the other shoe box sized hotel rooms this was huge.
Friendly,convenient and hospitable
Convenient.Easy to find.A Chain so you know what to expect. Both members of staff on duty were sullen to the point of rudeness. No cups for hot drinks in the room and we were told to take two plastic ones from the water machine in reception. One of the two milks in the room was already open.
Good size bed and the room was warm and comfortable. All the facilities were clean. Mattress too hard. I could not understand why there is an annex by front door as this takes up valuable room space.
Toilet set needs replacing the bathroom had not been cleaned properly.
No noisy. Too small
location room not good value - advertised as 'en suite' - wc not in room but in the public hallway - shower and whb small - room furniture poor
Very nice suite Unfortunately we forgot to book for the dinner and it was impossible to get something to eat.
Lovely hotel good staff nice room only thing wrong was the meal on night 2 was rather cold
Delightful buildings and layout, unspoilt character, relaxed and welcoming ambiance, very nice dining / breakfast room with excellent selection of high quality items on offer. Very friendly and welcoming staff. None as such - the only comment is that, for late night arrivals, it would be nice to be able to take a drink before bed (no bar or tea/coffee making facilities available).
Too expensive, pushy staff. Uninteresting, expensive, and no choice food. Located adjacent to surburbian housing estate, dull village of with zero entertainment factor and rude bar staff.Local beer is undrinkable sludge at €9.50 per bottle.Purse left in reception area was not returned until specifically asked for."Five minutes away from Châtellerault"? by what? Nuclear missile?
The view of the place is great. They have been very considerate when making a hotel from these buildings. Nice, friendly service, very relaxed. Food was good. Couldnt find the pigeoners loft that is shown in the picture
Location, peace and quiet, friendley staff
The buildings and ambience were lovely. The swimming pool was positioned thoughtfully, not too close to the accommodation. Pleasant view from bedroom and balcony. The bedroom was on the small side and the evening meal was disappointing. I had expected interesting and fresh flavours but it was over-salted and the vegetables over-cooked. Not something I would do at home, I hope, despite being British!
Lovely setting. Breakfast and Dinner were very good. Room on the small side
We found all the staff very pleasant and helpful. We were allocated a clean and comfortable room with a balcony with chairs where we could relax. The meal had a choice of main course and desert and a set starter and it was all tasty and well cooked. A lovely location and very well converted buildings. Suggest that those who could not lock their doors should have asked as the door handle just had to be lifted to allow the key to turn.
clean room, friendly staff food wasn't good.
Very friendly staff and superb food in a brilliant setting overlooking the fountain in the pretty square.
Very friendly staff
We have stayed here before. Richelieu is a very pretty town, worth exploring. The hotel is a lovely old building and the food is very good.
Excellent value for money.
Very little Room was very small at top of hotel. We were not informed that hotel had no lift. Dogs in breakfast room allowed to roam freely
Position in an interesting town. We did not think it was particularly good for older people as the stairs were steep and narrow and there was no lift. We were concerned about fire escape facilities.
Great location! The family room was quite small and the bathroom needs updating.
Not much---room was cheap and poorly appointed; bathroom was lacking soap & shower; bed was hard; stuffyw/ little air. It was funky but staff was accomodating and pleasant.
the view, the staff, the silence, the decoration, the swimming pool, the village. 100% ok there.
We loved the pool, the setting, the wineries, the chateaux...
Ther Auberge de Crissay is not a hotel - it is a restaurant with some chambres-d'hote attached and the name has changed. They do not do evening meals. This makes most of the pojnts on your questionnaire invalid.
The setting, the village, the view from the bedroom, the warmth & friendliness of the owners, the interior design of the rooms Now called Coupe de Coeur so spent ages looking for the Auberge
Nice village and pretty village staff very friendly but no english spoken. Room described as a suite which it really was not, and not worth 95 euros, no air con so had to have the french doors open and although in what seemed to be a quiet village the traffic noise was very bad and went on until 3am!and started again at 8am so had very little sleep. The Auberge has only one evening meal availiable which is cold and although this was good you would not want this for more than one evening and it was 17 euros this did include a dessert(again no choice) and coffee but is quite expensive compared with what is availiable generally in France. The swimming pool did not look well maintained and if the weather had been good enough to use it I am not sure we would have.
The realit of the food was better than the expectation The hotel is very run down and there was an unpleasant smell in the room - but this did go once the window had been left open for a while.
Handy to break journey between UK and Malaga.
excellent welcome and friendly staff who could not have done more to help us. Excellent!
the room was large, well appointed and comfortable. it is in a very quite town, even though it is on the main road. The swimming pool looked lovely the restaurent is lovely, the food excellent, but it is an expensive place to eat - not quite right if you only want a simple French meal
Very nice to have small patio. Food was excellent.
The staff were extremely friendly and the menu in the restaurant absolutely excellent. The set menu was a delight and good value for the high quality of the food served. I was travelling with my 8 year old daughter, and the food served to her was in her words "the best" that she had eaten as a children's menu during our entire stay in France. The atmosphere at the hotel was romantic with lots of couples staying there. The rooms were a little overpriced I thought, given what is available elsewhere in the Loire.