We were only in the hotel for around 5 hrs as we were visiting a venue nearby
The friendliness of the staff and the effort that was made to make our stay good.
A reasonable location, however we found the rulesassociated with access and bar opening a restriction. It felt like the owners/mamanger was running it for their convenience and not the Customers. An example of this was when we requested a dring from the bar at 21.00 after having been out for a meal only to be told that the bar closed t 20.00 and that by the way the reception area would be closed and lighs out at 22.30.After my objection we were served albeit begrudgingly with 2 glasses of wine and as predicted at 22.20 the owner manager came to tell us that he was about to switch the lights off! No Kettel/Tea nd coffee making in the hotel rooms.With breakfast not starting til 08.00 this is quite restrictive.
It was clean They don't speak English. Not very helpfull. It is in an industrial area far from everything. Wouldn't want to spend there more than one night
Friendly staff that made an effort (I think it were the owners). Nice breakfast. Conveniently located near the highway (we were passing by).
Friendly staff It's very basic. For the price paid one might have expected a bit better. The rooms are small and haven't had a refresh fro a long time. no main light either. The main swithc just linked to a very small bedside light. Slightly dubious about client base given positioning of mirrors and channels on TV!
Whatever the location's hotel is (industrial area) , the hotel is very quiet.The rooms and toilets were very clean. The staff was friendly. The breakfast is not so rich as I would have expected, french pastries( croissants, pains au chocolats) instead of bacon, eggs ,ham...
Food was unpretentious, but excellent. It was a bit impersonal.
The proximity to the town, restaurants and shops was good. Twin room small, stank of smoke . Even though no smoking hotel.Not good value for money
The hotel was central yet quiet.It has a pleasant ambiance.The hotel was within easy walking distance of good restaurants and places of interest .
Good central location for tourism and good restaurants nearby. Very difficult to find due to new traffic management system. Accommodation very basic
Quiet and peaceful. We were lucky to have a window looking out onto a little open area where they have put pots full of plants and a seat.
Very reasonable last minute price. Great location, near lots of good restaurants and city centre. Nice room, and lovely breakfast area. Wish I'd known about the parking.
not a lot .... we have stayed here 4 times,but the standards are now poor,bad attitude from staff ,not very clean,,,
No noisy. Too small
cleanliness of your room
food/restaurant location/proximity to town
Friendly,convenient and hospitable
Good size bed and the room was warm and comfortable. All the facilities were clean. Mattress too hard. I could not understand why there is an annex by front door as this takes up valuable room space.
Toilet set needs replacing the bathroom had not been cleaned properly.
Convenient.Easy to find.A Chain so you know what to expect. Both members of staff on duty were sullen to the point of rudeness. No cups for hot drinks in the room and we were told to take two plastic ones from the water machine in reception. One of the two milks in the room was already open.
The fair size of the hotel room and the confortable bed. Compared to some of the other shoe box sized hotel rooms this was huge.
Very easy access from the motorway. International approach, without awkward surprises. A clear indication of vegetarian dishes, without meat, fish and seafood, would be very helpful.
Excellent value evening meal. Impressively hands-on manager. Bathrooms more spacious than in Ibis
location of the hotel and helpfull hotel staff
Good location close to futuroscope park.Free car parking, good breakfast. I think good value for money.
This hotel was adequate for our short stay. Clean and reasonably comfortable, though our room was rather small for 3 people. Had some difficulty with the cards used to activate the lighting in the room. Kind of strange and worked erratically.
Very good breakfast. Plenty of parking. Confusing layout, as there are two hotels in the same building. Tried two other breakfast rooms (the one for the more expensive hotel and the one for coach parties) before we found the right one.
Simple, clean 4 person bedroom, within walking distance of Futuroscope, at a very reasonable price
being in walking distance of Futuroscope lack of eating facilities outside of meal time,breakfast seemed expensive but we slept through breakfast time so didn't see what was available for the money.
that there was a pool I couldn't put the restaurant bill onto the room bill - they seemed to be two separate entities
Functional, close to the resort, swimming pool. Toilet wasnt really clean under the rim - little smelly. No tea and coffee in the room Access to Tea and coffee was in the bar - not quite approrpiate for small children. Vending machine for Tea & Coffee would have been great
The swimming pool area was nice and well maintained, and was very welcome on a very hot day. Airconditioning in the room also worked well-which is not usual in France. The hotel was very difficult to find, particularly at night. The lift was out of service during our stay, meaning we had to carry our bags up lots of stairs. The room and bathroom was clean, but in need of renovation. I would not rate this as a three star quality.
everything was fine, excellent breakfast,good dinner etc only french tv, no english or other languages
The restaurant was excellent (although the selection of available wines was not so good) and all the staff very helpful. The situation of the hotel in the beautiful grounds was very convenient for us. The noise of the work taking place!
Friendly and helpful staff. Good location for passing through motorway network. Provided excellent vegetarian option to available menu. Dessert took over one hour to arrive.
Location No Air Condioning and very thick duvets on the bed. This is Central France with day time temperatures of 25degrees
very spacious room initial problem with key not working resolved by reception
The dining room.
very good restaurant gthe price of our room was higher than anything shown on the price list at reception
silence, nice swimming pool, very good food, staff does not speak english
It was easy to find and convenient for shopping and visiting Futuroscope. The hotel is much older than it looks on the photos. The corridors smelt awful. The internet didn't work properly: staff unable to explain what the problem was but even their PC in the reception area didn't work very often. The breakfast rooms were too small and cramped.
The Hotel Staff were very friendly and helpful and the location was superb. The shower in our room didn't function to well.
The hotel was very central for exploring Poitiers and the rooms were clean (if a little basic)
In the middle of Poitiers and right next to the street with lots of restaurants.Also very quiet, however there is large square in front of the hotel which was covered with large building machinery, fortunately we stayed on a Saturday night, so there was no-one working there on Sunday morning.
Located in the very centre of the city makes this an ideal choice for shopping and sightseeing.
The hotel is really central and so it was ideal for exploring the town. The staff were really friendly. The rooms are comfortable with a good tv though they could benefit from an expelair in the shower area as it was getting a bit mouldy. There is no dining room for breakfasts but these are brought to your room and this was a wonderful luxury! We arrived on the Sunday only to find out reception doesn't open till 5pm so we couldn't get to our room till then and we were tired as we'd got up early for the flight. However, once we got in, the hotel was perfect for our needs.
This was the second visit and we appreciated the quiet nature of the hotel, surrounding gardens and swimming pool. There remains a worry that the fabric of the outside features, eg the fish pond area, is deteriorating quickly and no clear evidence of repair.
The building, service and restaurant The bed was a bit hard.
Great location and nice grounds to walk around. Nice village near by for evening walk along river. No air conditioning in rooms we stayed in.
I have stayed before and I was delighted to stay again. We were travelling up from Spain with our very large dog and the hotel staff were superb in accommodating our needs. The five course gourmet evening meal was excellent. As it is a small village there is no cafe/bar if you want to walk out for a drink, but not a real problem as the hotel met the needs.
Lovely setting in a very pretty villiage . Dinner food very good but breakfast very overpriced.
The pool the good sized bedroom, decor in hotel. There was no tea or coffee making facilities in the bedroom.
Excellent dinner menu and good value for money.
Great quiet village location. Next to a park with a good playground for young kids. Pool was too cold for children. One of the childrens fold up beds had slats missing.
Pleasant bright restauarant with varied menu and friendly staff. Lovely quiet grounds with tall trees and deep shade. Stagnant lily pond with dilapidated stone surround detracts from otherwise very high quality
Food was excellent in a lovely setting. Rooms in annexe are very modernised but very comfortable. Excellent secure parking in private gardens. Pretty village with river.
The staff were helpful and very accomodating, the room and food were excellent the staff made my very brief stay enjoyable. No, i cannot fault the hotel
the grounds of the hotel were beautiful and it looked like a 5 star hotel from the outside
The location and peaceful surroundings were good for us.
Expensive breakfast - not good value for money.
Beatiful landhouse in perfect environment. Good food and excllent golfcourse nearby the hotel. Having finished the golf game you can immediately jump on the nice terrace Rooms can be upgraded a bit
The helpfulness of the staff. Who were always willing to help in any way possible with information, and who were always smiliong.- The position of the hotel,which is fabulous.( We are not golfers, but for those who are, it ould be the ideal location, set as it is in the middle of a golfing complex. The FOOD.which was superb. The only problem was that oiur bedroom was very small, and had no space to sit confortably. However, the hotel was extremely busy and we booked rather late, so that was not surprising. We told the staff this, and they have promised us a better room next time!. We did actually extend our stay by one night, despite this little niggle.
Staff were extremely friendly, communication was flexible in both french and english. Incredible location and peaceful setting could have had more soap in bathroom and shampoo/conditioner too
We had an excellent meal in very pleasant surroundings and I will probably return again with my husband for a weekend break
The setting and the food
Very convenient location and friendly staff. Nothing that springs to mind.
Very helpful and friendly staff.
Private parking and location
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Easy to book. No problems. Everything as agreed.
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Clean, quiet and reasonable price, we also used the restaurant for evening meal and breakfast, this was excellent.
Efficient and pleasant management. Clean, basic hotel. Staff on duty until 23.00hrs which is helpful if travelling from the South of France.
Excellent location just off A10 and close to Futuroscope. Very helpful staff. Good restaurant No problems Enjoyed our stay
Easy to find from the autoroute. An excellent meal for very reasonable price.
Clean and self contained- on-site resturant was good Noisy neighbours at midnight woke infant up
Good functional hotel with good restaurant
Understaffed at reception
The staff were so helpful and charming the food was excellent. Would stay there again .
The room was very comfortable and it had tea and coffee making facilities, which is very unusual. It was quiet at night and we had a wonderful night's sleep. It looks like a motel from the outside, but once in the room it's much better.
hotel as it said on the box ,clean ,convenient and helpful manager ,good value
Hotel staff very helpful and polite This was the worst hotel for the breakfast we recieve, there is a mcdonalds down the road i would recommend this for your breakfast.
In this particular hotel at Poitiers, we found the person in charge very helpful. He gave us much useful information and was very friendly. The hotel was very clean. We would have liked an evening meal at the hotel instead of having to go out. It was possible to have a snack there.
Management willing to help and advise on places to go. Gave ua a local street map of the area Rooms need updating
This is a very good, value-for-money, hotel. The owners are very nice and most helpful. Family room was spacious, shower was particularly good and breakfast very nice. Short drive to Poitiers city centre (plenty of low cost parking especially in the evening) and an easy drive to Futurscope.
It suited our purpose (golf team, 10 mins from the golf course, not expensive). The proprietors were friendly & helpful.
The owners were very pleasant and helpful and the room and bathroom were extremely clean The property itself is rather tired and basic. The location is very poor for meals out
very good staff Directions impossible to find. room quite small
The staff was friendly and speaks english. Rooms are a bit noisy. You can hear the neighbours flush the toilet. One of the shutters of the windows made a lot of noise during the night. The photograph of the hotel is different than in real life.
we stayed only one night but the staff was very friendly a bit oldfashioned style but it did not bother
Staff and breakfast were pleasant; price was very cheap. Hotel was Balladin but has been renamed very recently - not very clearly signposted. Access via industrial estate although faces onto D910. Room door didn't close properly and couldn't sleep because of draught - this would be awful in winter; room small and our daughter kept hurting herself by banging into metal framed bunk bed & beds.
Close proximity to futuroscope helpful staff Rubbish left lying at one end of building
Comfortable clean room, albeit very small. B/fast staff were great. Gentlemen on check in were off hand and slow. Should make it clear that hotel name is 'Baladin' don't bother looking for 'Nouvelle Classe Hotel'
Clean, well-decorated and comfortable.
lovely dinner at La Ferme that nite eased alot of our disquiet accepted that the staff had no english whatsoever, but they did not seem to have delegated duties, they seemed to spend their time standing and bickering with eachother. we could only assume that they had just taken over the motel.
It was clean. Very difficult to find, as it is not called the Nouvelle Classe on any signs, and is tucked away on an industrial/shopping estate
dissapointed after a very long drive that there were no restuarant facilities available at weekend (we arrived on a sunday afternoon, tired from long drive from Northern Spain)
Exellent position to Poitiers and surrounding area.Arrived at night but hotel signs made it very easy to find.
Excellent food - convivial atmosphere.
not sure Restaurants oening hours should be earlier especially if you have children dining
Helpful staff. Very good service in the restaurant. Quiet location. All round excellent value for money.
Friendly and knowledgeable English speaking staff. Breakfast buffet had a variety of traditional French and English foods. Room was clean with comfortable beds. Not an ideal location for the city of Poitiers, but it was easy to find from Rte 10
Friendliness of the staff, good food in restuarant
It was conveniently located to most of the places my family needed to get to.
Staff helpful. Restaurant staff and cooking up to restaurant standards. Bedroom enjoyable for quiet rest and reading.
size of the room The location
Some of staff members were very friendly, helpful, and spoke English well. A couple did not. It was close to University of Poitiers, which is where the conference was located. While there was supposed to be air conditioning in the room, it really only worked as a fan. It was set at 16 C and the temperature never got below 25 C. In the lobby and hallway it was cooler