The BEST WESTERN PREMIER Hotel Sant'Elena will provide a rare and exceptionally serene backdrop to Venice. The original architecture has been restored and preserved allowing instant access to the history of Italy. The luxury and comfort of a four star boutique hotel in Venice is buttressed by elegant modern decor. It is your private haven of peace that is conveniently located at a pleasent half hour walk from St. Mark's square. This Venice hotel offers the ultimate venue for a stylish business meeting that will impress and inspire. Close to the BEST WESTERN PREMIER Hotel Sant'Elena, are the gardens of the Biennale, the Monastery of Monaci Olivetani, leading to attractive alleyways and thickets. The hotel was formerly an old convent which has been completely restored respecting the original architecture. Using the authentic convent plans, a cloister has been transformed into an internal garden, a great haven for peace and tranquility. All rooms are spacious, comfortable and have splendid views. 10% national VAT included. Local city fee is up to 4.5 EUR per night, per adult over 10 years old. The additional fee is excluded and it will be paid directly at the hotel.
The rooms were very large and nice for the price. The hotel is located a little over a mile from the Piazza San Marco which was totally feasible because you can walk along the water. We had a 1 year old in tow and it wasn't an issue for us. It was actually nice to be in a quiet area in the evenings. There were also a few parks near by which was great to allow our little one to run and play.
The restaurant staff was friendly but the concierge and check-in staff were not so friendly or approachable as is to be expected from a person holding such position.
The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food.
The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.
Hotel was located out of the city centre of Venice which is away from the noise, and the room is nice roomy. We arrive very late on the day and the staff assist us on how to get to the hotel.
The hotel is about 20 mins walk from St. Marco Square and 1 hr by ferry to Piazza Roma, therefore have to plan the time for travelling.
Location. It is a bit far from the city centre and major attractions but still within walking distance.
Cleanliness, food, staff, bed, information source, location
hotel was great in quiet location and close to boat stop so not far to carry any luggage. I did notice alot of people walking round venice with bags looking lost so great for finding the hotel
very peaceful,clean too
very quiet in the bar in evenings,could not enjoy night in hotel,would have to venture out.could have been more of a choice i food for breakfast
It had large modern rooms in a quieter area of Venice with some lovely green space but still close enough to the tourist attractions of Venice.
The hotel was of a high modern standard. The rooms were well equipped although not large , were fine - although the views from the windows were not worth opening the shutters. The breakfast was excellent. The hotel is in a quite location around 15-20 minutes pleasant walk from St Marks Sq. A water bus stops just 2 mins walk from the hotel. (and goes to the Lido and all the Islands, as well as back to the Grand Canal in the other direction).
The hotel did not have much "Venice" character. The pigeons in the courtyard were a real nuisance. They even landed on the tables and (although the staff cleaned up very quickly ) droppings were regular on the outside furniture.
Location was good, rooms and bathrooms were good
The reception staff were grumpy
The location of the hotel is fabulous, away from the craziness of the crowds and the nearby park is terrific, especially for kids.