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The room smelled terrible and everything seemed really old. The train waking me up 2x's during the night was terrible.
location, staff the noise from different parties was horrible
Loved that they had surf racks in the bell closet! The staff was helpful and responsive to complaints. The location is wonderful and I believe all rooms have a view of the ocean (we didn't pay extra for that). For the price, I expected this hotel to be MUCH nicer. It is very average and the bathrooms are sorely outdated. It was also very annoying that they charge $12/night for parking but their parking lot is tiny and you will probably have to park at the structure next door. If you do park in their lot, make sure you use the validation correctly or it won't let you out! We were trying to leave for a wedding and had to go back inside the hotel because the validation wouldn't let us out. Ultimately they comped my parking due to the fiasco which was appreciated, but beware!
Beautiful views and great staff. Next to both freeway AND Amtrak train
2nd floor room had a view of HVAC system. Worst view ever.
Jessie from the bar was great, makes tasty hand crafted margaritas. Bell boys and housekeeping were very friendly. When I called reservations, the guy was not helpful or accommodating (when there was a mistake on our reservation). Although, I did book via a third party, he was not willing to resolve or help with it. Personally, hotels should not work via third parties (like Kayak) if they cannot resolve a problem. Makes a hotel and their staff look bad. And could ruin a vacation for a family, couple, group of friends.
Dont have to break the bank to get a killer ocean view room. Clean, fast and friendly staff.
LOVED THE FRONT AREA WITH FIREPIT VIEW FROM ROOM nOISE FROM NEXT ROOM
The view was fantastic. They should include the parking fees in the cost to stay at the hotel. $12 a day is ridiculous.
view of ocean, nice bar Didn't tell me no restaurant (under construction)
Great ocean view from the 8th floor!! Staff was very friendly. We were very comfortable! The floor was quiet. We booked through KAYAK and we're very pleased.
Great prices. Clean rooms. Way better than I expected. Rooms recently remodeled. Flat screen tv. Very updated bathrooms. Simple but totally worth it for a single night stay. Very friendly staff!!
Great breakfast, abundant water in shower, large room, conveniently located. Quick response to fix a problem. A bit run down. Only usa today in am
Desperately need renovations. How can this property keep the Country Inn flag?
Great location and free breakfast. Very minor but tight parking spaces in the lot.
every one was very nice I really like this hotel....It just needs a little pick me up to modernize it....
Perfect. Will definitely stay there again. Breakfast was excellent. Curtains are see through. Not that big of a deal just saying.
Breakfast setup is excellent, a great value. Happy hour is nice too. Big negative is the poor internet signal. The rooms are a bit dated, the hotel needs an update.
Great breakfast for value hotel, friendly staff. We visited on holiday; hotel would be better for business/work travel. Aging property, needs maintenance, especially carpet.
Best Western Inn was a great place to stay for get-away weekend. The whole staff was friendly and also very helpful with giving tips for where to go during our stay.
Free breakfast with all the fixins. Close to main street. Inside lobby had a fresh 60s vibe. The rooms looked redone. Outside parking lot and face of hotel looking very rundown and tired. I don't feel like I got what I paid for. Could have gone to the motel 6 and paid a lot less. Plus some unsavory folk lurking about.
Clean and comfortable
The room was clean and appeared recently renovated. I liked the microwave and refrigerator in the room. Breakfast was a plus. I heard the train both nights as I arrived at the hotel, but not while I was in my room.
Room looked like it was recently remodeled. Room was located next to train tracks. Didn't notice at night but In the evening.
Remote controlled air was wonderful. Very comfortable mattress!! Best sleep I've ever had in a hotel. Construction was underway at the hotel so we had to park far away. The food was ok.
Room was nice and spacious for my family. Excellent location from beach and downtown area. Excellent value
friendly, helpful staff....especially Alice!
Walking distance to downtown Some questionable people hanging around outside
Great location right in heart of downtown old town Clubs Restaurants night life walking distance Cool park adjacent to hotel local transients hanging out but harmless Close to beach and fwy Place has been great in the past lots of nice plants around patio and autrium Breakfast used to be good real eggs bacon sausage Now cheap as could be Super continental generic pastries if management could make cheaper I'm sure they would Went in morning to get coffee dispenser was out informed the clerk They copped a little attitude with me pulling them away from playing on fb I'm gruppy in the morning before my coffee just pissed me off I returned to my room to use the coffe machine there Place is a great price for what it is But don't expect anything to be completly right I'm not one to rate things very often take much to please But if u include breakfast and know it's sucks least have some fuking hot coffee for your guest in the morning I love Ventura This place has eroded management orsomething has dramatically changed for the bad here I hope the owner pulls his or her head out of there ass fixes it Place has lots of character history and charm to the city of Ventura to just throw this very neat partially converted old firehouse down the drain I hope I see better reviews in the future Save the clock tower lol Staff extremely poorly trained Bad moral Obvious owner manager has changed from the past I speak from the heart if you don't like my grammar or punctuation Too bad Is what it is Love America buy American
The staff was extremely friendly and helpful. The shower in my room was broken, and the staff changed my room easily. The location was perfect! All of the downtown nightlife is walkable from the Clocktower, including a top notch whiskey bar across the courtyard. Value of accommodation for the price is exceptional. Free breakfast buffet was a joke. Paid extra for a "nicer" room with a balcony, was originally booked into a room on the first floor. Patio is different from balcony. My first room had plumbing issues with the shower. The type of issue that the last guest probably complained about. Since it was not fixed before this room was sold again, I was given a poor impression of this hotel's standard of service.
Nothing Everything was bad here, black mold in the bathroom free breakfast consisted of runny powder eggs stale bread and the creamer was out dated. The gal at the front desk was continually apologizing I felt bad for her. This hotel is next to a park and the parking is shared with a public parking lot that was full of homeless people. At night we could hear people fighting in the park which was right out side our room there was a 6 foot fence that separated the window in our room and the homeless people continued to look over it into our window we complained to the front desk but was told nothing could be done because they didn't own the park and it was a public area. Good thing we were only staying one night
Great location to uptown Ventura and the beach. Restaurants are within walking distance. Very noisy so don't plan to get a good night sleep
The front desk girl Nicole made you feel at home and was very kind and welcoming.
I've stayed here several times. It's close (waking distance) to downtown, restaurants, bars and the beach. Room was clean, great balcony. Breakfast is marginal but they do have coffee and juice and sometimes eggs if you want to risk ptomaine poisoning, LOL. Staff is always overwhelmed although they try to help. Ice machine never working but you can get all you want at the restaurant next door. Don't go roaming around outside late at night, really sketchy area although the hotel grounds are locked up tight. Parking is really tight on holiday weekends but they always find something for you.
Great and helpful staff. Within walking distance to downtown and beach front, literally a block away. Wonderful location. Definately coming back. Some homeless around the area but they're really peaceful and keep to themselves. Nothing to worry about :)
Location, friendly staff, clean room, amenities, very quiet. No parking due to an event next door we were unaware of. Given parking pass for adjacent lots but were refused entrance.
Was close to main street, freeway access. 1. Small round toilet seat installed on large elongated oval toilet was strange. 2. Water damage in bathroom between tub & wall with black mold was gross. 3. The only chair in room was a hard wood dining room type chair. 4. With reservations, it took 10 minutes for desk clerk to get checked in. 5. Skipped the breakfast offered, its the worst of any motel I have ever stayed at. 6. Homeless around the hotel parking lot.
Good downtown location Advertised wine and cheese served which was not the case, no internet available in rooms, rooms could use updating.
It was close to the start of the race It was old and dirty. The bathroom door wouldn't close. The tv had no chanels. The carpet was dirty. The furniture was old and beat up a the drawer on the chest of drawers was stuck. I didn't feel like they every cleaned the rooms just once overestimate the blankets... Maybe
They showed us to a adorable king size bedroom with a fireplace running! It was quaint! But we needed two queens. We got a very large room with lots of Windows! Breakfast had no juice. Hardly any food left. A little worn out. No mattress on the hideabed. No keys so we had to be taken to our room. Desk clerk was awesome though.
Location, Train noise
Only complaint I have is there were no towels in the room and I had to phone for them which was a bit disappointing as I'd driven from San Francisco and just wanted a shower and go to bed. They did however bring them promptly.
The location was amazing. There is a walking overpass that takes you right to Ventura pier. Staff was very friendly, rooms were very clea, and it was one of the most comfortable hotel beds I've slept on. My kids loved the pool. Don't let the outside fool you, it's very clean!
Despite the fact that this hotel is now part of Motel 6, it's a decent place to stay in Ventura - right downtown and near the waterfront.
The man behind the counter was very friendly and accommodating. At one point the cable wasn't working but we called the office and he immediately came to our room to fix it. My girlfriend and I are fairly easy to please so just the fact that we had clean beds with adequate comfort, clean sink and bathroom, and a mini fridge gave us all we could ask for to enjoy ourselves.
Comfortable bed, working A/C, clean room, hot water. What else could you want in a budget motel?
Satisfied with the stay, overall. Missing bathroom towels and the iron. Front desk was very nice about it, and apologized.