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Staff were friendly and obliging, room comfortable and restaurant excellent although wine list a little expensive
owner friendly nothing
People were very friendly Breakfast is typical french, could be more continental
Friendly staff and good value for money
Comfortable for a three night stay and very convenient to explore the Loire district. Excellent helpful staff and great restaurant convenient for dinner.
Hotel location We initialy ask for 2nd floor room- not given no maps of saumur in the hotel except on the wall we ate continantal breakfast and were charged for a buffet one
The staff were very considerate when I got sick and needed some quiet recuperation time. The hotel chef/manager went out of his way to make the 4 of us feel very welcome, even during the daytime when we needed a quietspot outside to eat our lunch.Free parking onsite. It was a bit out of the way so you needed a car to see the sights and go downtown.
The bed was comfortable. We booked because it was supposed to have a good restaurant, but upon arrival we were told that the restaurant was closed on Sunday and were given no useful help in finding an alternative. It was too far to walk to town and, having driven there, we found that most restaurants were closed.
A very comfortable room and very friendly helpful staff The restaurant was very good value for money and excellent food no
helpful and friendly staff no
Restaurant was good and owners were very helpful
The friendlyness of the staff
Rooms very clean and staff really helpful Can't say we disliked anything
Location, Room, Staff Internet was not available during our stay. Only 10 TV channels available.
Situation, friendliness of the hotel, cleanliness. We were very pleased with the hotel.
The hotel was very comfortable with good facilities, It was in a perfect position overlooking the river and chateau.
proimity to centre of town restaurant staff not very friendly , looked down on
The Hotel was in a great location with great views of the Chateau and it is on the bansks of the Loire and within walking distance to lots of great restaurants. The bar closes at 11.00pm even on a Saturday night which is not much help when you hope to return after eating out with friends and having a nightcap together before retiring for the night.
The location for the view over the river and chateau was excellent. Only a very short walk to the shops and market. Good value.
Very good breakfast. Night clerk was very helpful as we arrived very, very late and she helped us enter the garage, find a parking spot, get our stuff into the elevator and get into the room. Wish I knew her name. Found the name of the hotel confusing, it is the Mercure on the signage and staff told us it was changed a couple of years ago--we missed it the first time because we didn't see the secondary name on the sign--we were looking for the Loire Hotel.
Relaxed atmosphere, helpful staff, wonderful view from our room
excellent staff and facilities no
The room was quite small but very comfortable and furnished to a high standard. One parking spot in the hotel garage was raised at the far end with no warning. My husband reversed the car off the back of this ledge and grounded the car. A warning would have been very useful.
Good location. Poor internet.
Easy to find. Good location, comfortable rooms. Easy to park. Asked for disabled room, was given low floor but shower was over bath
The young Lady on the desk on our night of arrival *(Tatiana) was a verry nice person. Helped with everything. It is not verry often that you get this sort of person
Helpful, friendly staff. Comfortable room with good facilities. Good value for money
Very friendly and helpful staff. Good breakfast room. Everything very clean and well maintained.
Pleasant staff, private garage parking, internet station. Breakfast expensive at €11.25 per person.
Hotel staff very friendly. Good choice for breakfast Room previously occupied by a smoker...it's less of a big deal in France than England but it did bother me. I don't like to go out smelling like an old ash tray. Didn't complain as I was late booking...a sparay solved the problem.
well situated for walking easily into the center of Saumur for shopping and good choice of restaurants. would have liked comfy chair in room.
Access to shops Parking was a little difficult
central steep stairs
This is a super hotel in the heart of the city. Recently renovated, the décor is tasteful and imaginative, and has been finished to a very high standard. The staff were extremely friendly and helpful. Breakfast was very good. Our room was comfortable and well thought out, and with a little balcony overlooking the street for evening entertainment! We saw the good secure parking but made use of the excellent bicycle storage facilities. Thoroughly recommended.
The owners and staff were very helpfull and welcoming. Breakfast was fresh and included homemade chocolate cake! Hotel was easy to find and central. Private car parking.
Good hotel with central location. Good rooms. Good recommendations for restaurants. Noisy street so keep windows closed. minor issues with door lock on toilet
Friendly staff, good location, comfortable and well appointed rooms.
The staff were very welcoming and helpful. The room was very comfortable and the location was excellent. We requesting overnight parking and it was all arranged when we arrived.
The staff were very helpful, friendly and the secure parking was a huge bonus. The hotel was very well positioned in the city centre. There was no lift available, the reception was on the first floor and our room was on the second.
The only downfall was no lift, but there was help with your bags if you needed it.
Staff were charming, hotel was delightful, well appointed and has private parking near the center of town. Would happily stay here again.
The ease of check in and check out Sattelite tv ? there were 3 channels
Comfortable hotel in an historic old building. Bit more expensve than I expected
Friendly, helpful staff combined with a truly excellent historic location with views of both the chateau and the Loire; very convenient for walking to the centre of Saumur. Overall, nothing to note.
The helpfulness and friendliness of the staff. The noisy American party and the way they took over the peace of the courtyard
Position; views. Small but comfortable room. Pleasant, accommodating and helpful staff.
I had stayed at this hotel before and liked it very much. I love the architectural style of the building which is very elegant. Excellent location. Helpful friendly staff. I had booked a double "Prestige Room" for single occupancy but I later requested a twin bedded room, when a friend decided to join me on my trip. Whilst the twin bedded room was perfectly comfortable, I would not have described it as "Prestige".
We enjoyed the view from our room, 212. We appreciated the quiet for sleeping. There were three things that made us uncomfortable in the room. There was no real hot water for showering. The TV was difficult to operate. The lighting beside the bed was inadiquate. The lighting should be over the bed for reading purposes.
Great Service, Restaurant across the courtyard was excellent too.
Sitting on the patio enjoying the view of the castle while drinking a glass of wine and eating Brie cheese. great atmosphere
Hotel setting and staff were both excellent, also well positioned for restaurants etc. Rooms was a bit scruffy and could do with fresh lisk of paint, coffee at breakfast was terrible
We enjoyed the food in the restaurant, walking round a beautiful area and resting on route south
Friendly and helpful staff. Small rooms but quite comfortable. Excellent food and sommelier.
Staff were very helpful and freindly, Rooms were well set out and comfortable
The location was just what we wanted. The type of accommodation and facilities suited all our needs. Food was excellent .An overall superb stay in a beautiful part of France. I dont know if it was the mattress or the base but we rolled into the centre of the bed. I feel this needs to be looked at asap. Otherwise room was excellent.
Excellent room - we had bath with jacuzzi, lounge area, bedroom and a separate room for our daughter all in one suite. Hotel has pleasant views over Saumur and Loire valley which can be enjoyed from the restaurant that serves excellent food. Dinner was lovely, but quite expensive. Had a bit of trouble finding the place.
We chose the hotel bcause it was a logis with three chimneys and were very disappointed. Lovely views from the terrace but the room was small, you had to be a contortionist to get in the loo and the shower was old and manky. The service in the restaurant was dreadful and the meal and room were overpriced. Our complaints about the restaurant were not passed on to reception, and we were dealt with very badly at reception the following morning. Breakfast itself was poor and the room similar to a cafeteria.It is the worst hotel we have ever stayed in 25 years holidaying in France and we will not return.
This is a tastefully decorated, charming hotel in the historic centre of Saumur. The proprietor was very friendly and helpful, and the breakfasts were memorable!
The rooms were elegant and the service was on a personal level, very welcoming. The breakfast served was absolutely fantastic.
This hotel is very central, charming in details that makes your stay not only most comfortable but memorable to return to. The staff, excellent.
Very good location within walking distance of shops and restaurants. Friendly helpful staff
Helpful staff, location, beautiful building... No
This is a truly lovely hotel right in the heart of Saumur. The staff were friendly and helpful, and the hotel was beautifully decorated, well maintained and spotlessly clean. We thought this a perfect find and will be returning.
Beautifully refurbished building. Perfect location for access to explore Loire and Saumur. Parking! Host could not have been more helpful.
Central to Saumur. Extremely helpful staff
Beautiful Bijou hotel in the heart of a beautiful city.
Room cleanliness & comfor. It's a lovely, romantic hotel in an ideal location
The owners are very nice and attentive. The mansion is absolutely gorgeous and is well kept. The interior and décor is suburb. A truly luxurious experience. Nothing, it was perfect.
The chateau is sooooooooo fantastic, and undoubtfully the best hotel I've ever tired. It has very beautiful rooms, nice people, and a great garden! Nothing.
The owner was most receptive and hospital and helpful
this chateau was beautifully maintained and the owners were professional and most helpful..delightful stay
From the very moment that we arrived we were made extremely welcome and comfortable by our hosts. They were extremely helpful in suggesting tours and visits. They recommended retaurants which were all reasonable and of high quality.. We parted friends! No.
It was like staying in your own Chateau amazing.We were very lucky to be given a upgrade but all the rooms looked amazing 5 stars plus.The owners go out of there way to make your stay so very special.
The Chateau is absolutely beautiful. The owners, family & all staff were very friendly and helpful. The only thing which we found a little strange was that you couldn't lock your room. Although the chateau itself was secure.
Friendly proprietors and staff willing to make the stay memorable in every way. beauitfully maintained heritage chateau with pool. Well located close to town and facilities. Nothing
The owners of the Chateau De Verrieres are very warm and helpful. Staff are very polite. The bedrooms are very clean and well maintained and the reception areas are wonderful. Very nice dining area for breakfast. The is Chateau situated in a very good location for exploring Saumur on foot.
It was great from start to finish, the owners were very friendly and helped us book a gorgeous meal at the nearby Gambetta restaurant.
Great cental location. Most staff very helpful. Room light and clean. Carparking suits small cars. One very miserable receptionist!
Very friendly and helpful staff. Nicely decorated rooms - very clean and tidy. Quiet hotel - but in the middle of Saumur.
The rooms were comfortable
Good city centre location. Rooms clean & comfortable Minimal continental breakfast.
very friendly and helpful front desk in the afternoon when we arrived - quiet position - very central - ideal family room - challenging car park!! but very useful
Kind attention to klient The design of carpet in the stairway
Spotlessly clean, good position & parking, excellent buffet breakfast.Good service. None
An excellent cental location with good parking
The Receptionist was very helpful.
The staff was excellent in helping us during our stay. They were always available and provided us with local information and suggestions for sightseeing, restaurants, etc. The rooms were clean and comfortable, with space for luggage. The bathrooms were in excellent condition. The hotel is very conveniently located for exploring Saumur and the region. There is, of course, no elevator in the hotel, so my only suggestion is to other customers: pack light, or be prepared to haul your suitcases up several flights of stairs. Perhaps France could curb its current unemployment crisis by hiring "bell boys" for hotels such as this, who would help with carrying customers' baggage up several flights of stairs! :>)
Friendly welcoming owner. Very welcome cup of tea on arrival. Beautiful room in a fascinating chateau. Lovely well maintained grounds.Unfortunately due to illness we had to leave after only one night.
The Chateau was fantastic. Beautiful rooms and grounds, lovely friendly staff. Very relaxing and a short walk to a nice little town. The meals were also excellent and great value for money. Highly recommended, you must stay here!
the surprise menu where you ate what he chef prepared was excellent
This chateau is absolutely marvelous! We were warmly welcomed by the owners who made our stay very pleasant and personal. The rooms are nice and spacious. I can especially recommend you the diners. There’s no need to go out for a meal since this chateau serves amazing 5-course meals. This chateau is highly recommendable for a few days of relaxing vacation!
What a lovely little chateau. Food was excellent value - 5 courses with a different wine with each course. Staff were really friendly and helpful. Wish we could have stayed for longer. Would recommend this place to anyone.
Breakfasts were excellent Not particularly
Beautiful house in a lovely location. The staff took a personal interest in making us welcome and looking after our needs. We were on the top floor. Access was via a very interesting staircase which might prove to be a challenge for some folk. The hotel plans to install a new access later this year so this issue will hopefully soon be resolved.
The relaxed and friendly atmosphere
Lovely hotel, but the internet and the hotel info stated the evening meal was 35 Euro, to include 4 wines. We were charged 12 Euro each for the wine and 2 Euro for a sachet of coffee. It was great food, but we left feeling very cheated.
Needs money throwing at it but that said a nice experience
the unfriendliness of the owners and no non french tv programm
Atmosphere was very friendly. Wonderful setting. Troglodyte room was amazing and as for the swimming pool in the cave - wow! You have to go - thoroughly recommend it. Nothing
A unique suberb hotel, Good reception and setting
The site, the building, the outlook. We like a double bed that IS a double bed, not two singles pushed together.
The surroundings and the scenery Nothing
Beautiful location , superb facilities , service excellent.............what more can I say , have already recommended it to two couples I could not find any
The hotel was rececently renovated and rooms/decor attractive. Staff friendly and accomodating.Restaurant is really superb- an experience not to be missed. Very pleased overall - would return if in the area again No room service - not good for a 4 star hotel
I have nothing to say ; all was brilliant ; I hope I'll come back sometime
Beautiful setting and reception staff were lovely. Restuarant over priced and too fussy, we eat out a lot but this is way over the top. Waiter also very stuffy and quite rude at times
We had a lovely stay in the hotel. It is really beautiful and the staff is excellent. The hotel is expensive and the rooms are nice, but not for that money. We had a promotion, so for us it was fine.
What can I say? it s a castle right out of a fairy tale. I can't wait to go back..
Not interested in golf this trip, but liked the surroundings The "Chateau" was not quite up to the pictures on the Internet.
No Wi-Fi. It is far away from restaurants and facilities and charged quite a lot for such location. We spent more than an hour to find a place to eat. The hotel restaurant is very expensive and not operating on Sunday evening.
Despite our bad experience with the room, the settings of the castle are beautiful and quiet, although a little far off from the Loire castles. Expect to drive at least 1 hour to most of the castles. There is a fancy and expensive "restaurant gastronomique" and a brasserie, where you can eat on the terrace for very reasonable prices. For breakfast, we had to beg a bit to get a coffee and a croissant in the brasserie but we got it; the other option is to pay 20 Euros for a not very remarkable breakfast buffet. Bathrooms were much better than the rooms. Careful - some of the Classic Rooms in the Castle (2nd floor, e.g. 203) are clearly substandard for a 4 star- and with prices on this site lower than the regular price - guess who gets them. We had a tiny little room with an even tinier bullseye window that opened only half way and should have been replaced years back. Result: No air, 29 degrees Celsius in the room at midnight with the window open, while outside it was a fresh night around 18 degrees. We slept very little, and had to fight to be moved into another room for the remaining 2 nights. Second room was OK. Still, for a 4 star place, I would have expected the castle to be much better renovated and much cleaner, like others we've seen in France. A bit shabby in some details.
Great ambience, lovely decor, peaceful surroundings No control over other guests - had to complain at 2.15 a.m. about a very noisy party going on in the lounge directly below.
We stayed at the Akena City Saumur overnight on a journey through France. The rooms are spacious, clean and bright and have air conditioning. There is also secure car parking. It is situated on an industrial estate on the outskirts of Saumur and is quite well signposted, follow the direction to Cholet. The receptionist is very pleasant and helpful. The hotel is situated in a quiet location, but adjacent to main routes. Good value for money.
An out of town hotel. Modern style budget chain hotel. Located out of the centre of town on a retail development. Suitable for an overnight stop. No restaurant. but within a few minutes drive of central Saumur.
Clean, tidy, and modern with outside seating area. Air conditioned and soundproof. Helpful receptionist. Supermarkets and fuel available very nearby. Also town of Saumur is a short drive away for restaurants and shops.
we were midway through a long journey but the hotel made an easy, good value overnight stop that was clean and comfortable with a good breakfast and good hot shower and secure parking, we were made very welcome a bit out of town on a commercial estate but as we were only stopping over, the grill in walking distance was actually very good for a meal
Clean, modern, cool building and staff very welcoming and helpful No tea or coffee making facilities in room and location a little remote to nearby eateries if you didn't want to drive again!
Very clean and comfortable hotel. Friendly staff. It is a basic hotel: bed, shower and breakfast, but this is all I need from a hotel. I would absolutely recommend this hotel.
Well organised hotel. Excellent buffet breakfast Though on new commercial development it had excellent transport links and no obvious detrimental aspects
This hotel is situated a few miles outside Saumur and is easy to find. Although cheap and cheerful the staff very very pleasant and it was fine for an overnight stay. Secure gated car-park also a bonus.
Position of hotel, friendly staff. Comfortable bed and clean room.
Exemplary service. Nothing too much trouble in this delightful design hotel. From the moment we were picked up from the station by the owner (because there were no taxis) to the moment we left, we felt special. The room was spacious and beautifully appointed and extemely comfortable. We had a prestige room which was really a suite of 4 rooms including the separate toilet. However all the standard rooms are spacious especially for a french hotel. There was nothing we did not like about this hotel as it was a delightful experience.
Very comfortable room, relaxing and welcoming ambiance, breakfast was worth getting up for! Excellent recommendations for local evening food - several in walking distance. Good location for walking (the village is lovely see: agbr.smugmug.com/Travel/France) and driving to the regions' sites. BUT make sure your sat nav is up to date: locating the hotel is no problem but several of the region's roads have changed.
It was staffed by charming and helpful staff.Beautiful location overlooking the river Loire.Nicely furnished. Pity about the lack of a restaurant.The light in the bathroom was movement activated and didn't allow sufficient time before it went out.