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Excellent concierge services--available into evening. Spaciousness of 2 bed room and bathroom with nice balcony. Helpful staff. Free valet parking (need to tip) that allowed in and out if desired. Beautiful pool area with outside patio for lounging, coffee/tea/water available. Verandah restaurant very pleasant, but expensive. The hotel is next to the queen's gate entrance, which allows free entrance into garden areas every day (but limited access on "musical garden" days)--this seemed to be very popular for runners, bicyclists, picnickers, walkers, and so on. As Hilton members, we were treated to a few lovely extras -- water, fruit bowl, 2 free drinks. The old building, though beautiful, results in the usual Waldorf Astoria luxury not being quite up to par. We loved our room, but the deep soaking tub took forever to fill and the temperature of the water was extremely difficult to regulate. The air conditioning control had not yet been updated, so that we required assistance --- but that did work. Shower a little tricky but manageable. The Guerlain spa was not up to the standards I expected from visits to other Guerlain spas -- it was tricky to enter/exit, did not have quite the attentive service I am used to, and the massage was not what I expected--fairly standard "relaxation" kind of massage, not deep tissue, though that was what was booked.
Great location, comfortable bed, superb location. Did not like staying in the pavillion... Would prefer to be in the main building. Had to request baby cot and roll out bed twice!
The hotel was fantastic, I used to stay in good hotels, but I've never stayed in a hotel like Trianon. Bring nice clothes to get confortable. nothing
Trianon Palace is a beautiful hotel in a beautiful location. The room we had was spacious and comfortable. The grounds are a pleasure to walk through. It is conveniently placed for the town and the Palace of Versailles. The staff are polite and attentive. One of the lifts was not working when we arrived and was still not working when we left. The one lift that was working was very slow. The hotel is very expensive. This is to be expected for a hotel of this quality, buIt is particularly noticeable when you add up the extras - parking is 20 euros per night, breakfast is 33 euros.
I loved the grounds and our little girl loved playing in there. The room was lovely and spacious and the staff were excellent.
It was near the event I was attending so few minures walk to return hotel which was good Everything was so so slow. Wait for food 30 minutes, wait to finish checking-in for 30 minutes.
Excellent service and comfort Desk was unclear about what was included in all-inclusive deal.
Really liked the relaxed atmosphere in the bar. The cleanliness of the bed linen and the bathroom. And the service by all staff was exceptional.
The rooms in the Pavilion where we stayed were tastefully decorated, the beds were extremely comfortable, and everything was spotless. Room service was great - prompt and tasty. The highlight was the spa, I had a really fantastic prenatal massage that got rid of all aches and pains. The air-conditioning unit in the room was impossible to figure out! Luckily the windows opened so when it was a little stuffy we were able to air the room.
You can't ask for a closer location to the Palace of Versailles and the parking is priceless. Cafes to the hotel nearby sell tickets to the Palace. We didn't take the breakfast but probably should have. Nearby cafes were very expensive.
Nicely refdecorated hotel offering a great location for the Chateau de Versailles. Large comfortable room. Staff are very helpful. Internet very slow connection. Breakfast is quite expensive
The distance to the castle and conference location
Great location. Very clean rooms. Nice decor. Lovely staff. Good wifi in our room. We bought our own breakfast and were told we could not eat the rooms. They were still so accommodating in the dining room while we ate our own stuff.
Excellent loction near to Chateau de Versailles, very friendly and helpful staff, hotel very neat although somewhat impersonal, free wifi. Own covered garage None.
Location is perfect, near the Chateau. Interior is very modern, not inviting. Bathrooms need makeover: shower in bath etc. Very small and badly equiped wellness, turkish bath was out of order
The whole experience was a great experienceN
The location of this hotel was excellent, just 200m walk from the front door of the Château - there is nothing better. The staff was excellent, helpfully pointing out the lovely square close by that was full of great restaurants. The breakfast was not worth the cost. We should have gone out for breakfast, but as we wanted to beat the crowds we had no easy choice.
fitness and sauna The restaurant and the breakfast room were closed and we had to wait our turn for the brekfast
Very close to all facilities in Versailles Inability of the reception staff to properly recognise an Accor A-Club member
Very expensive as 4 stars hotel,with normal rooms and normal facilities charging for the internet Wi Fi connection is not necessary since they are charging high rates for the rooms,good hotels provids Wi Fi free as a facility,
Location ideal for visiting the Palais de Versailles. Friendly and efficient staff at reception and conciergerie. Bathroom rather 'cramped'. Some attention to decoration (e.g. peeling paint) needed.
Close to Versailles palace, quite hotel, friendly staff. Renovation overall is needed.
I really loved the atmosphere here and the close access to all the special areas in Versailles. They need to work on storage while staying for longer visits. They need draw space and a little bit newer furniture at this price level.
Location is amazing. Right across street from Paris train and Starbucks next door!! Bathroom needs a little more work (cleanliness).
Personal was nice The hot water did not work the first night. After that it worked
Great location. Within minutes of the chateau. Very small room even in EUROPEAN standards.
The hotel is really well located (5minutes by walk from the Versaille Castle) in 2 minutes walk from a street with restaurants and bars.We stayed only one night (without breakfast) to be ready to visit the morning after and it's a good deal quality/price We book a family room and the click clack (convertable sofa) was not very confortable!
very friendly stuff
It was comfortable, friendly reception, good breakfast, near the chateau the versailles, in the center of the city -
The hotel was centrally located. There were some ants in the room (we had a garden room!). But when we told the manageress she sprayed the room when we were out and we didn't find any more ants. The room was very sterile and could have been more amenable had a little more thought been given to the decor (I.e it was non-existant).
The location, just 300 yards from the chateau The bed was uncomfortable
Small, nice, seems to be just renovated..
Location was fabulous, quiet street, close to palace, restaurants, rail, a bar fridge in our room that was quiet. Hotel owner/manager was fabulous with our 2 year old child. The bed was uncomfortable.
The front desk staff were incredibly nice and the location is excellent, quiet but very close to sightseeing. We did not get the type room we reserved. Housekeeping was terrible. We had to ask for clean towels and toilet paper. The shower was not clean, floor not vacuumed, curtains and shower curtain were filthy, room not dusted.
The location is fantastic, Versailles is only a minute or so away and there are restaurants etc just round the corner. The staff were great, the bed was comfortable and the breakfast was nice. The room we booked was a Superior Double Room but it was small and the bathroom was cramped.
proximity to le chateau no kitchen facilities